饭店实用英语饭店实用英语复习题及答案unit-3(xt).doc

Scene 3 Concierge
Exercises
I. Fill in each blank with the proper form of the word given in the brackets.
1. was told 2. exactly 3. to run 4. were made 5. to look

II. The following is a list of terms related to the bar. After reading it, you are required to find the items equivalent to (与….等同)those given in Chinese in the table below.
A---------------------------- wardrobe 衣橱，衣柜
B------- --------------------- brochure 小册子
C------ ----------------------baggage elevator 行李电梯
D---------------------------- trolley 手推车
E------ ---------------------- storage room 行李仓
F----------------------------- escalator 自动楼梯
G------ ---------------------- international flight 国际航班
H----------------------------- domestic flight 国内航班
I----------------------------- Chief Concierge 礼宾部经理
J------------------------------bellboy行李员
K------ ---------------------- flight number 航班号
L------ ----------------------- international terminal 国际航班候机楼
M---------------------------- door girl 女礼宾员
N---------------------------- - Chief Driver车队主管
O----------------------------- luggage office 行李房
P------ ---------------------- luggage rack 行李架
Q------ ---------------------- luggage label 行李标签
1. K 2. A 3. B 4. O 5.M 6.N 7.L 8. F 9.D 10.I

III. Complete the following dialogue.
1. Welcome to our hotel.
2. You're right.
3. Could I have a look at your room card?
4. How do you want your money?
5. Where could I get one?

IV. Translate in the following sentences into English.
1. You have got altogether five pieces of baggage?
2. The Reception Desk is straight ahead．
3. The Chinese restaurant is on the second floor．
4. Our hotel is a modern garden hotel of five star rank.
5. You might keep your valuables at the vault of the hotel.

Case Study
Read the above conversation and complete the outline. You should write your answers in no more than three words.
1. two tickets
2. the symphony
3. a solo concert
4. held tickets
5. one hour

Home Reading
Passage 1:
Decide whether the statements are true (T) or false (F) after reading the passage above.
1.Concierge is a French word. （ T ）
2.The term Concierge is just used in France.（F）
3.The term concierge can date back to medieval era.（T）
4.Door-staff have taken the place of concierge now.（F）
5.Door-staff have to provide information to residents and guests（ F ）

Passage 2:
Read Passage 2 again and give brief answers to the following 5 questions.
1. He should solve it in time
2. Neatly and tidily
3. Messages, facsimiles and mail
4. Three
5. Airport representatives