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情境一、
A: Good moring,this is room reservations,may i help you?
B: Yes,i’d like reserve a room for my friends
A:Thank you,which date would that be?
B: For june 7th A: For how many nights they want be?
B :For two nights A: which kind of room do they want?
B: A double,he and his wife will come.
A: Could you hold the line,please? I will check our room availability,it’s ok,our still have some double rooms.it’s price at 1000RMB and 1500RMB
B: The one at 1500RMB sounds fine
A: certainly sir ,may i konow you friend and his wife name?
B: 夫妻的名字.
A: Think you,may i have you name and telephone number?
B: Yes, it’s 1559057807, my name is wangshudong.
A: Thank you very much,if you have any question,please call me.
情景二、
A: Good moring, welcome to GuiZhou hotel, can i help you,sir?
C: Well, I’d like to check in,i had reserved a room before
A: what’s you name? C: my name is XXX
A: Let me check,ok,your room number is 504, it’s your room key
C: thank you, A: you are welcome
情景三、
D: Good evening ,sir .Welcome to our restaurant .How many people are you?
C:Two. D: Ok,sir,this way, please. This is our menu and drink list.
C: Thank you
F: Thank you
C: Dear, what dou you want to?
F: i would like to a juice, New York Steak(纽约牛排),and a Salads(色拉) and a soup.
C: i’d like to fish and seafood, and a noodles.
F: oh,dear,do you think what we need more?
C: Yes,how about some wine?
F: OK,I think red wine is good.
D:OK, wait a moment,i’ll take your order.
D:Sir, it’s yours, Mrs,,it’s yours ,enjoy you dinner.
C and F: thank you!
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