店酒宾馆养生城、康乐部、游泳馆、迎宾日常英语口语学习资料大全-学位论文.doc

酒店宾馆养生城、康乐部、游泳馆、健身中心、
迎宾日常英语口语学习资料大全

1、您好，欢迎光临中国死海！
Good morning (afternoon ,evening).Welcome to China Deadsea—Yuncheng Salt Lake.

2、谢谢光临，请慢走（欢迎下次再来）
Thank you for staying with us.
Thank you for coming.
Hope to see you again soon.

3、水疗（温泉）盐水漂浮、黑泥养生三个项目一共198元，这是我们这里的最低消费标准
Salt Water Floating, Black Mud Health Preserving and Medical Mineral Water Therapia are called three dreaming enjoyments.It is one hundred and ninety eight RMB. This is our lowest expense.

4、这边请小心台阶（地滑）
Please mind the step. (Mind that you do not slip .小心别滑倒。)

5、您感觉怎么样？好玩吗？还好吗？
How about do you feel now?
How would you like it? 你觉得怎么样？

6、不用谢，非常乐意为您效劳
You are welcome.My pleasure.(or with pleasure).
Glad to be of service.
At your service.

7、泳帽12元，泳镜18元，泳衣30、100、158、198元
Swimming cap is twelve RMB.
Goggles is eighteen RMB.
Swimsuit is thirty/one hundred/ one hundred and fifty eight/ one hundred and ninety eight RMB.
(This is ……)

8、需要帮您叫出租车吗（联系您的朋友吗？）
Would you like me to get a taxi for you?
Would you like me to find your friend for you?

9、好的请稍等，您需要等大约**分钟可以吗？
Just a moment, please. 请稍等一下。
About *** minutes later,OK? 大约***分钟，可以吗？
Sorry to have kept you waiting. 对不起，让您久等了。

10、很抱歉，不能再打折了（优惠了，少了）
I am sorry that we could not discount again.

11、出租车按双程计费，价格请您和出租车司机协商
The taxi cost is according to double distance. To negotiate prices with the taxi driver.

12、非常感谢您的合作（理解）。
Thank you very much for your cooperation and consideration.

13、请问怎么称呼您？我是***
Could I have your name please? I am ***.
Would you like to follow me,please? 请随我来，好吗？

14、您来自哪里？到山西是旅游还是工作？
Where are you from? Are you coming to Shanxi for business or pleasure?

15、不打扰您了，有事请随时吩咐。
I'll be with you if you have any instructions.

16、请您在这里签名。
Would you please sign here?

17、您需要点什么？水？饮料？啤酒？水果？冰激凌？食品？
Would you like something to drink? 您想喝点什么吗？
What about a cup of tea? (茶) And mineral water?（矿泉水）,beer（啤酒）,
How about some ice cream?（来点冰激淋怎么样？）

18、这是您的账单，共***元，请检查一下
Here is your bill. Would you please check it?
Your bill totals ***RMB.

19、对不起，请您讲慢一点（重复一遍）
Sorry, please say that more slowly.
I beg your pardon?(or Pardon?)

20、请问，可以点菜了吗？
Would you like to order now?

21、请您到收银台结帐，好吗？
Please pay the cashier over there.

22、见到您很高兴
Glad (nice ) to see you .

23、我一共收了您***元，找您***元，请收好
This is the change…***RMB.
24、先生/女士/小姐，我对此感到抱歉
I’m terribly sorry for that.

25、请问你们有随行翻译吗？
Do you have the translators?

26、很抱歉，这是我们养生城的规定。
I regret to say this is our policy.

27、您好，我能为您做点什么？
What can I do for you?

28、我们可以一起合影吗？
May I take a picture with you?

29、您太风趣（可爱）了，为您服务很开心
It is very kind of you . It's a pleasure to be of your service.

30、我的英语很差，请您用最简单的单词好吗？
My English is poor. Would you use the simple words?

31、祝您过得愉快！
Have a good time.

32、万事如意。（送别时使用）
All the best!

33、这是您的手牌（钥匙牌），请保管好。如有丢失，赔偿200元。
Here is your key card. Please take good care of it.
If loses, is going to compensate 200 RMB.

34、所有服务都是签单消费，最后统一在收银台结账。
All services are keep accounts to expend. And pays up in the cash desk finally.

35、欢迎您提意见和建议。
Any comments and suggestion are always welcome.

健身中心常用英语
Unit 1： GREETINGS & FAREWELLS

l VOCABULARY
welcome 欢迎 friend 朋友 farewell 告别
identify 识别 definitely 肯定 safe 安全的
enjoy 喜欢 pleased 高兴 sure 当然
trip 旅游 weekend 周末 again 再
look forward to 盼望 satisfaction 满意

l PHRASES ON THE JOB

Good morning. Good afternoon. Good evening. Welcome back. Hi
早上好。 下午好。 晚上好。 欢迎回来。 嗨。
Hello. How do you do? How are you? Fine, thank you, and you?
你好。 你好。 你好吗？ 很好，谢谢，你呢？
Fine, thanks, and you? Good-bye . Good night. Good-bye .
很好，谢谢，你呢？ 再见。 晚安。 再见。
It was nice to see you again. Have a good evening. See you later. It was nice seeing you.
很高兴又见到你。 晚上愉快。 回头见。 很高兴见到你。
Have a good weekend. Have a safe trip. Have a good day. Hope to see you again.
周末愉快。 一路平安。 祝您愉快。 希望再见到您。
Thank you for coming (Thanks for coming). Look forward to seeing you again.
感谢光临。 盼望再见到您。

l TALKING TO THE GUEST
Staff : Good morning. Mr. Smith. How are you today?
Guest: Good morning. Jane. I’m fine, thanks, and you?
Staff : I’m fine too. Are you checking-out today?
Guest: Yes, I think so.
Staff : Did you enjoy your stay here?
Guest: Yes, I did.
Staff : I hope our service is to your satisfaction.
Guest: Sure. I’m very pleased with everything here.
Staff : Thank you. I wish you a nice trip home and look forward to seeing you again.
Guest: Thank you. I’ll definitely come to the 999Royal -Suites & Towers next time I’m in Shenzhen.

l PAIR WORK
Find a partner and play the roles of the staff and the guest.

UNIT 2: OFFERING HELP

l VOCABULARY

appreciate 欣赏、感激 grateful 感谢 offer 提供
assist 帮助 favor 喜欢 desire 希望
request 要求 hesitate 犹豫 mind 介意
trouble 麻烦 welcome 欢迎 follow me 跟
corridor 走廊 show 展示 serve 服务
end 尽头 locker 更衣柜 swimming pool 游泳池

l PHRASES ON THE JOB

Anything I can do for you? If there’s anything I can do to help, please let me know.
我能为您做些什么？ 如果有我能帮忙的话，请告诉我。
Can I help you? If I can be of assistance. Please do not hesitate.
我能帮忙吗？ 如果要我帮忙，别犹豫，尽管讲。
Do you need any help? I’d be very glad to help you.
要帮忙吗？ 很高兴帮助你。
Can I give you a hand? If you wouldn’t mind.
要帮忙吗？ 如果你不介意。
If you don’t mind. If it’s no trouble
如果你不介意。 如果不麻烦的话。
There’s no hurry. Please take your time.
不着急。 不着急。
Going up? Going down.
上楼吗？ 下楼。
l LISTEN TO THE CONVERSATION

Staff : Excuse me, May I help you?
Guest: Yes, I’m looking for my locker.
Staff : May I know your locker number, please?
Guest: Yes, my locker number is 018.
Staff : That’s at the other end of the corridor.. Follow me. Please. I’ll show you to your locker.
Guest: Thank you. It’s very kind of you.
Staff : It’s my pleasure to serve you. Please enjoy your stay.
Guest: Yes. I will.
* * * * * * * * * * * * *
Staff : Going up, sir?
Guest: Yes.
Staff : Watch your steps, please, the floor is wet.
Guest: OK, thank you.
Staff : You’re welcome.
l PAIR WORK
Find a partner and play the roles of the guest and the staff. The guest wants to find the swimming pool.

UNIT 3: IN THE RECEPTION Ⅰ

Health club 健身会 swim 游泳 swimming pool 游泳池
Body-fit 健身 gym 健身房 hotel guest 酒店住客
Room card 房卡 member card 会员卡 register 登记
Show 出示 sign 签名 valuable 贵重的
Deposit 保存 locker room 更衣室 free 免费
Equipment 设施 bath towel 浴巾 shampoo 洗发液
Bath foam 沐浴液 supply 提供
l VOCABULARY

l PHRASES ON THE JOB
Good morning/afternoon/evening, Sir/Madam/Miss.
先生/女士/小姐，早上好/下午好/晚上好，欢迎光临健身会。
Are you going to swim or body-fit?
请问您是来游泳还是健身呢？
Are you the guest of our hotel, Sir?
请问您是住在酒店的吗？
Could you please show us your room card to register ? / Could you please show us your member card to register?
请出示您的房卡登记一下好吗？/请出示您的会员卡登记一下好吗？
Could you please sign your name here?
请您在这里签上您的名字好吗？
Do you need the safe-deposit service?
您需要贵重物品保存服务吗？
This is the key to the locker。 Please keep it well. Locker room is over there. Lady’s is in the right and gentlemen’s is in the left.
这是您的更衣柜钥匙,请妥善保管,男更衣在左边,女更衣室在右边。
The swimming pool and the equipment are free for our hotel guests.
我们这里房客是免费使用游泳池和健身设施。
You can enjoy yourself here from 7:30am to 24:00.
我们的营业时间是从早上7：30至凌晨24：00时结束。
We supply the bath towel, shampoo, bath foam for free.
我们这里提供免费的浴巾、洗发液、沐浴液。
We supply service to the our hotel guests and the club members and their friends.
我们这里只接待酒店房客和会员及会员朋友和房客朋友。
l TALKING TO THE GUEST
Staff : Good morning. Welcome to Hearth Club. Are you going to swim or body-fit, Sir?
Guest: I’m going to swim, may be do some body-fit then
Staff : Are you our hotel guest, Sir?
Guest: No, But I’m the club member
Staff : Could you show us your member card that we can register for you.
Guest: Here you are.
Staff : Thank you.
Staff : Cold you please sign your name here?
Guest: Ok.
Staff : Thank you.. I wish you have a good time here.

l PAIR WORK
Find a partner and play the roles of the guest and the staff.
UNIT 4: IN THE RECEPTION II
l VOCABULARY
Available 有效地 Warm water 温水 Massage 按摩
Temperature 温度 Depth 深度 Meter 米
Degree 度 Hard sole shoes 硬底鞋 Slipper 拖鞋
Bathing suits 游泳衣 Bathing trunks 泳裤 Different 不同的
Price 价格 Sun oil 防晒油 Bottle 瓶
Swimming glasses 游泳镜 How much 多少钱

l PHRASES ON THE JOB
How much is the member card ? / How to get one?
请问您这里会员卡是多少钱一个？（怎么办理）
The member card only for gym or for swim is 700 for 30 times and available in 3 month.
The member card for gym and swim is 900 for 30 times and available in 3 months
办理健身会员卡30次700元有效期为三个月；办理游泳会员卡30次700元有效期为三个月；办理健身和游泳卡900元30次有效期三个月。
We have a warn massage Pool, The temperature is 36ºC
我们有一个温水按摩池，水温是36度。
The depth of the big pool is 1.4 m
大池水深都是1.4米
Could you tell me the temperature of the water? The depth of the pool?
请问水的温度是多少度？请问泳池水深是多少米？
Excuse me, I’m afraid you cannot go in to the swimming pool. while wearing the hard sole shoes slippers are allowed
对不起，您不能穿硬底鞋进入泳池，我们要穿拖鞋才可以进入泳池。
Could you tell me how much is the bathing suit/Bathing trunks?
请问泳裤（泳衣）卖多少钱一件？
The price is different bathing suit is 85 and bathing trunks are 100.
泳衣、泳裤有不同的价格，泳衣有85元（RMB）一件，泳裤100元（RMB）
How much is the Sun Oil? RMB80 a bottle.
请问防晒油卖多少钱一瓶？一瓶是售价180元。
How much is the swimming glasses?RMB85.
请问游泳镜售价多少钱？卖85元一幅。
l TALKING TO THE GUEST
Staff : Good afternoon Sir?
Guest: Good afternoon. I want to be the member of hearth club. Could you tell me the details?
Staff: Ok, We have 3 kind of cards, One is only for swimming, One is only for body-fitting and the other is for both. The card only for swimming or fitting is 700 for 30 times and available in 3 months. and the card for both is 900 for 30 time and available in 3 months too.
Guest: I see. What about the water temperature and depth of the pool.
Staff : We have a warm massage pool, and the temperature is 36ºC.The depth of the big pool is 1.4 meter. Would you like me to show you our club?
Guest: Ok, thank you.
Staff : This way ,please.
l PAIR WORK
Find a partner and play the roles of the guest and the staff.

UNIT 5: IN THE SWIMMING POOL
l VOCABULARY
bath towel 浴巾 coffee 咖啡 coke 可乐
Smoke 抽烟 ashtray 烟缸 cigarette 香烟
Minute 分 swimming pool 游泳池 non-swimmer’s pool 浅水池
swimmer’s pool 深水池 lifesaver/lifeguard 救生员 locker room 更衣室
hair dryer 吹风机 slippers 拖鞋 swimsuit 游泳衣
bikini bottom 比基尼泳裤 bikini top 比基尼乳罩

l HRASES ON THE JOB
Could you give me a bath towel? Ok/Certainly, Wait for a moment please.
可以拿一条浴巾给我吗？可以。
May I order something to drink or eat? Yes, What would you like to order?
请问你们这里可以点东西吃吗？可以，先生您需要点什么呢？
A cup of cold coffee and a coke. Ok, Wait for a moment please.
一杯冻咖啡和一罐可乐，好的，请稍后。
May I smoke here? Yes, I’ll take the ashtray for you.
请问这里可以抽烟吗？可以，我给你拿烟盅。
What’s time now? It’s 10:20.
请问现在几点了？现在10点20分。
Sir/Miss, Excuse me, The health club will be closed in 5 min.
先生/小姐，对不起，还有5分钟我们到下班的时间了。
Till what time are you open? We are open till….pm..
你们何时关门？ 我们营业一直到。。。点。
Our swimming pool is open till…pm.. We have bath towels and slippers for you.
游泳池一直营业到。。。点。 我们为您提供浴巾和拖鞋。
This way, please. Sir/Miss. Excuse me, the Health Club will be closed in 5 minutes.
请这边走。 先生/小姐，对不起，还有5分钟我们就下班了。
Let me show you to the locker room. The water’s temperature is 38℃(thirty-eight degrees centigrade)
让我带您到更衣室。 水温是38度。
The depth is 1.4 meters. It’s warm water. It’s free of charge.
水深是1.4米。 是暖水。 这是免费的。

l TALKING TO THE GUEST
Staff : What can I do for you , Sir/Madam?
Guest: Could you give me a bath towel?
Staff : Ok/Certainly. Wait for a moment, please.
Staff : Sir/Madam, this is your bath towel.
Guest: Thank you .By the way ,may I order something to drink or eat?
Staff : Yes. What would you like to order?
Guest: A cup of cold coffee and a can of coke.
Staff: Ok/Certainly. Wait for a moment, please.
Guest: May I smoke here?
Staff: Yes. I’ll take the ashtray for you.
Guest: What’s the time now?
Staff: It’s 10:20.
PAIR WORK
Find a partner and play the roles of the guest and the staff.
UNIT 6: IN THE GYM
Coach 教练 Cramp 抽筋 Amount of exercises 运动量
Tread mill 跑台 Climber 台阶器 Upright cycle 直立式单车
Cross trainer 运转器 Rowing ergometer 划船练习器 Overhead press 推肩练习器
Chest press 推胸练习器 Abdominal 腹肌练习器 Leg extension 伸展练习器
Bench 练习椅 Dumbbell rack 哑铃架 Dumbbell 哑铃
Physician scale 体重称
l VOCABULARY

l PHRASES ON THE JOB
Excuse me, Sir/Miss, It’s mot allowed to go in the gym wearing bathing suit/trunks.
先生/小姐，对不起，你不能穿泳衣/泳裤进入健身房。
You can do exercises in gym if you put on the sports shoes and suits.
你需要换好运动鞋及运动衣才可以到健身房运动。
Could you give me a towel?
可以给我一条毛巾吗？
We prepared all kinds of machine for you.
我们为您准备了很多运动器具。
l TALKING TO THE GUEST
Staff : Good morning Sir?
Guest: Good morning.
Staff: (see the guest wearing the bath suit). Did you have a good time in the swimming pool.
Guest: Yes. It’s nice. And I want to do some exercises here.
Staff : I’m sorry, Sir. Bath trunks are not allowed to go in gym. You’d better put on you sports suits and shoes.
Guest: Ok, I’ll go to the changing room and come back later.

l PAIR WORK
Find a partner and play the roles of the gue