酒店客房服务英语口语情景对话.doc

酒店客房服务英语口语情景对话1Housekeeping. May I come in?我是客房的，可以进来吗？2When would you like me to do your room, sir?您要我什么时间来给你打扫房间呢，先生？3You can do it now if you like.如果您愿意，我现在为您服务。4I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。5Im sorry that your flask is empty.很抱歉您的水壶空了。6May I do the turn-down service for you now?现在可以为您收拾房间了吗？7Oh, thank you. But you see, we are having some friends over.噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。8Could you come back in three hours?你能不能过3小时再来整理？9Certainly, madam. Ill let the overnight staff know. 当然可以，女士。我会转告夜班服务员。10Would you tidy up a bit in the bathroom？请整理一下浴室好吗？11Ive just taken a bath and it is quite a mess now.我刚洗了澡，那儿乱糟糟的。12Besides,please bring us a bottle of just boiled water.此外，请给我们带瓶刚烧开的水来。13Its growing dark. Would you like me to draw the curtains for you?天黑下来了，要不要我拉上窗帘？14Is there anything I can do for you?您还有什么事要我做吗？15Im always at your service.乐意效劳。Dialogue AA: Housekeeping.May I come in?B: Yes, please.A: When would you like me to do your room, sir?B: You can do it now if you like.I was just about to go down for my breakfast when you came.But before you start, would you do this for me?A: Yes, what is it?B: I would like you to go and get me a flask of hot water.I need some hot water to wash down medicine after breakfast.A: Im sorry that your flask is empty.Ill go and get you an- other flask thats full at once.B: Thank you.Dialogue B(The Turn-down Service)A: Good evening, madam and sir.May I do the turn down service for you now?B: Oh, thank you.But you see, we are having some friends over.Were going to have a small party here in n the room.Could you come back in three hours?A: Certainly, madam.Ill let the overnight staff know.They will come then.B: Thats fine.Well, our friends seem to be a little late.Would you tidy up a bit in the bathroom? Ive just taken a bath and it is quite a mess now.Besides, please bring us a bottle of just boiled water.Wed treat our guests to typical Chinese tea.A: Yes, madam.Ill bring in some fresh towels together with the drinking water.B: OK.A: (Having done all on request) Its growing dark.Would you like me to draw the curtains for you, sir and madam?C: Why not? That would be so cozy.A: May I turn on the lights for you?C: Yes, please.Id like to do some reading while waiting.A: Yes, sir.Is there anything I can do for you?C: No more.Youre a smart girl indeed.Thank you very much.A: Im always at your service.Goodbye, sir and madam, and do have a very pleasant evening.Words and Expressionsflask n. 长颈瓶，热水瓶overnight a. 终夜的，一夜间的cozy a. 舒适的，温暖的service n. 服务，帮助