1、Run down of 5 Star inspection visit五星评定视察安排September 25 & 26, 20102010年9月25-26日Updated on September 24 at 19:00 更新于9月24日Saturday, September 25, 20102010年9月25日星期六Time时间Action负责人Remarks备注Coaster is leaving to Holiday Inn考斯特出发到景园假日14:00Tony, IvanIvan check carsIvan检查车辆Sightseeing with Committee陪同星评委员游览
2、Ensure VIP amenities are set up in the room确保各个VIP客房备品配备到位16:00PetrGuests arriving at the hotel星评委员抵达酒店Welcome欢迎Mr, Yan, Stefan, Petr, John, Ivan, Anthony, SimonPresent flowers in the lobby 在大堂献花In room check-in入住客房708 Ms WANG Pei Rong 王培荣 女士750 Mr GONG Wen Bo 巩文波 先生702 Ms MA Shang Ying 马尚英 女士740 Mr
3、 TIAN Yan Ying 田延营 先生712 Ms WANG Shu Juan 王淑娟 女士715 Mr YANG Yuan Chun 杨元春 先生711 Mr LI Ke Yun 李克云 先生17:15/3017:20/35?PC in room客房内准备电脑PC in room客房内准备电脑Committee will refresh in their room星评委员在客房内休息Meeting Room has to be set up准备好会议室Water, Tea, Fruits, Cookies, Folder, etc.水,茶,水果,曲奇饼,文件夹,等等17:30Shengw
4、enAll 4D and HOD to be in Meeting Room 1所有总监和部门经理到达会议厅1 17:30Mr. Yan, Stefan, Petr, John, Tony, Anthony, Ivan, Shengwen, Maggie, Charles, Dick, Henry, Vic, MonicaMeeting会议Committee will proceed to Meeting Room 1 on L2星评委员到达2楼会议厅1Short welcome speech致欢迎辞Presentation 演示介绍Discussion讨论17:5018:00StefanTo
5、nyVIP 1 in CNR to be ready for Dinner中餐厅VIP 1 准备好晚宴18:00Shengwen, CharlesDinner晚宴Committee will proceed to CNR星评委员达到中餐厅Dinner will start晚宴开始Dinner will finish at approx晚宴大约结束Formal Dinner Show time !正式晚宴 发挥最佳水平!18:3018:4520:00/30Stefan, Petr, Tony, Mr YanHOD - stand by部门经理 待命Turndown Service夜床服务Refr
6、esh room整理房间Replace amenities & water更换备品和水Place chocolate摆放巧克力Gift to be placed in the room在客房内摆放礼品 18:00HenryShengwen, CharlesMr YanAfter Dinner committee will start with the site inspection晚宴后星评委员开始视察20:00Mr Yan, Stefan, Tony, MonicaBanqueting宴会设施Meeting room 2,3 会议厅2,3VIP waiting areaVIP 贵宾休息厅Bo
7、ard room会议室Ballroom south to north宴会厅由南厅到北厅BQT store room宴会厅仓库BQT kitchen宴会厨房?Michael & ShengwenCharlesEnsure floor is dry确保地面干燥Room Site inspection客房检查L8: P-Suite, 812, 8088楼:总统套房,812,808L7: EF lounge7楼:行政酒廊L6: 618, 6286楼:618, 628L3: 3473楼:347Petr, HenryIvanLobby Bar & Lounge大堂吧/酒廊Bar and lounge吧和酒
8、廊21:00Shengwen, LindaEnsure Lobby is busy, invite guests 确保酒廊生意繁忙,邀请客人Teahouse tea break茶室茶歇Tea, Water, ?茶,水21:00Front of Hotel:酒店前方Hotel entrance酒店入口Car park停车区域CCTV中控室IvanIvanVic Could be on Sunday有可能在周日进行Optional可选项 Front Office前厅部Concierge礼宾部Luggage Room行李房Reception前台接待Kiosk精品店Business Center商务中
9、心Ivan, JohnIvan, JohnIvan?Ivan Could be on Sunday有可能在周日进行Health Club健身中心Hair Salon, Massage Room美容美发厅,按摩室Gym, Chess Room, Billiard, Table Tennis, Squash健身房,棋牌室,桌球室,兵乓球室,壁球室Swimming pool游泳池Spa水会Petr, FrankMr Yan, Spa MgrBe ready with foot massage准备足疗 Escort guest back to rooms引领星评委员回客房2 -3 team membe
10、rs2-3名员工22:30IvanSunday, September 26, 20102010年9月26日星期日Time时间Action负责人Remarks备注Wake up call叫醒电话服务7:30IvanTo be confirmed tomorrow evening明晚确认Breakfast早餐Reserve table for 8 pax in non-smoking area在无烟区预定8人座位Introduce Buffet介绍Buffet早餐Breadbasket and Fruits placed on the table在餐桌摆放面包篮及水果Assist guest as
11、 much as possible尽可能地协助客人Serve food as much as possible尽可能地帮客人拿取食品7:30Shengwen, LindaEF Lounge Breakfast standby行政酒廊早餐准备待命IvanGuest Room客房Refresh / clean room整理/清洁客房Replace amenities, water, etc更换备品,水等等。8:30HenryShengwen, CharlesAfter Breakfast committee will continue with the site inspection早餐后星评员继
12、续视察酒店20:30Mr Yan, Stefan, Tony, MonicaRiver Side Caf西餐厅Kitchen厨房Charles, KevinEnsure floor is dry确保地面干燥Hanjiang Korean Restaurant韩餐厅Restaurant餐厅Kitchen厨房Shengwen, TomCharlesEnsure door is closed确保门关好Banqueting宴会设施Ballroom south to north宴会厅由南厅到北厅BQT store room宴会厅仓库BQT kitchen宴会厨房Michael & ShengwenCha
13、rlesOptional可选项Ensure floor is dry确保地面干燥Harbor Seafood中餐厅Private Dining Room包房A la carte room点菜区Main dining hall用餐大厅Kitchen厨房Maggie, ShengwenMaggie, ShengwenMaggie, ShengwenCharles, TonyEnsure floor is dry确保地面干燥Going from Harbor Seafood lobby via Staircase B to B1 back of house由中餐厅大堂经由楼梯间B到达负一层酒店后台区
14、域B1 Team member facilities负一层员工设施Locker rooms (female and male)更衣室(女更衣室和男更衣室)Training room培训教室Relax room员工活动室Cafeteria员工餐厅Cafeteria Kitchen员工餐厨房Smoking Room吸烟室AnthonyAnthonyAnthonyAnthony, RyanAnthony, RyanAnthonyEnsure door is closed确保门关好Keep door closed保持门关闭Careline关爱热线IvanGoing from CARELINE to E
15、mergency Staircase C to go to Golf Driving Range由关爱热线经由楼梯间C到达高尔夫练习场Tea Break in Golf Driving Range高尔夫练习场茶歇3 kind of fresh juices3种鲜榨果汁Water水Fresh fruits新鲜水果Cold towels冷毛巾Golf Bag with Golf Clubs高尔夫包及高尔夫球杆 9:00Charles, ShengwenGolfPetr, pls follow upTennis Court网球场Optional可选项Going from Golf Driving R
16、ange to Hotel Lobby由高尔夫练习场到达酒店大堂9:30EF Meeting Room行政酒廊会议室Set up for 6 pax准备6人座位Water, pad and pencil水,笔记本和铅笔Service 服务Meeting will start approx会议大约开始Meeting will end approx会议大约结束9:4510:45Be quite in the Pantry备餐间保持安静Feedback Meeting信息反馈会议Committee will proceed to Meeting Room 1 on L2星评委员进入2楼会议厅1Com
17、mittee will provide feedback星评委员提供反馈意见Meeting will end at approx会议大约结束 10:5011:0012:00Mr Yan, Stefan, Tony, Petr, Ivan, Maggie, Monica, Committee will proceed to Harbor Seafood 星评委员达到中餐厅12:00Lunch VIP 2VIP 2 午宴Set up for 16 pax准备16人座位Local traditional cuisine地方特色菜肴Semiformal lunch with gambei半正式午宴并祝
18、酒Mr Yan, Stefan, Ivan, PetrHOD stand by部门经理-待命Departure离店1 car to airport1辆车去往机场1 car to ?一辆车去往?All HOD to be in the lobby to bid farewell所有部门经理在大堂送别15:00Butler Service available for the entire stay ! IVAN全程提供管家服务!IvanPhotographer available during the entire event. Maggie全程摄影.Maggie其中专业理论知识内容包括:保安理论
19、知识、消防业务知识、职业道德、法律常识、保安礼仪、救护知识。作技能训练内容包括:岗位操作指引、勤务技能、消防技能、军事技能。二培训的及要求培训目的安全生产目标责任书为了进一步落实安全生产责任制,做到“责、权、利”相结合,根据我公司2015年度安全生产目标的内容,现与财务部签订如下安全生产目标:一、目标值:1、全年人身死亡事故为零,重伤事故为零,轻伤人数为零。2、现金安全保管,不发生盗窃事故。3、每月足额提取安全生产费用,保障安全生产投入资金的到位。4、安全培训合格率为100%。二、本单位安全工作上必须做到以下内容: 1、对本单位的安全生产负直接领导责任,必须模范遵守公司的各项安全管理制度,不发
20、布与公司安全管理制度相抵触的指令,严格履行本人的安全职责,确保安全责任制在本单位全面落实,并全力支持安全工作。 2、保证公司各项安全管理制度和管理办法在本单位内全面实施,并自觉接受公司安全部门的监督和管理。 3、在确保安全的前提下组织生产,始终把安全工作放在首位,当“安全与交货期、质量”发生矛盾时,坚持安全第一的原则。 4、参加生产碰头会时,首先汇报本单位的安全生产情况和安全问题落实情况;在安排本单位生产任务时,必须安排安全工作内容,并写入记录。 5、在公司及政府的安全检查中杜绝各类违章现象。 6、组织本部门积极参加安全检查,做到有检查、有整改,记录全。 7、以身作则,不违章指挥、不违章操作。对发现的各类违章现象负有查禁的责任,同时要予以查处。 8、虚心接受员工提出的问题,杜绝不接受或盲目指挥;9、发生事故,应立即报告主管领导,按照“四不放过”的原则召开事故分析会,提出整改措施和对责任者的处理意见,并填写事故登记表,严禁隐瞒不报或降低对责任者的处罚标准。 10、必须按规定对单位员工进行培训和新员工上岗教育;11、严格执行公司安全生产十六项禁令,保证本单位所有人员不违章作业。 三、 安全奖惩: 1、对于全年实现安全目标的按照公司生产现场管理规定和工作说明书进行考核奖励;对于未实现安全目标的按照公司规定进行处罚。 2、每月接受主管领导指派人员对安全生产责任状的落7