cultureshock跨文化交际.ppt

Survivingamongaliens:ManagingCultureShock.CultureShockWhoamI?Howtoadapttoaninternationalexchangeexperiencesuccessfully?.Purpose:1.WhatiscultureShock?SymptomsStages Causes2.Howtocopewithit?GeneralstrategiesObserve&modifyyourownwaysofdoingthingsVerbal&non-verbalcommunicationstyleTipsforFinland.WhatiscultureShock?“Cultural shock is caused by the anxiety resulting from losing all our familiar signs and symbols when we move to a new environment”(Oberg,1958).Lackofdirection Notknowing:Whattodo?Howtodothings?Whentodothings?.WhatiscultureShock?Physicalsymptoms headaches,fatigue,loss of appetite,diarrheaBehaviourtowardspeople1.Dontspeakthelanguage impatient,exasperated2.Systemsofwork(Differ/Wrong)anger,frustration3.Aggression/Racismtowardslocals rude,dirty,lazy“HoweverOpportunities!Learnnewperspectives 1.Developbetterunderstandingofyourself.CauseofCultureShock?BUT:Appropriatebehaviourcanbelearnedobservation,asking locals and other foreigners Conflictanduncertaintybetweenourvalues/rulesandthoseofthenewcultureanxietyculturalshock.StagesofCultureshockStageSignsCopingStrategiesHoneymoon(2-8weeks)Disintegration(2-3months)newexperiencesareexcitingbeatouristfeelfortunateforhavingtheopportunitytomoveabroad.sendpostcardshomepeoplearefriendlyandyousmilealot,youreincontrolmakecontactsinclubsandassociations,signupforsomeactivitiesyourownsenseofcultureisnotthreatenedjoinalanguagecoursedailyfrustrationscanbuildintodisillusionmentlookafteryourself,exercise,avoidalcoholthegoodthingsofhomeloomlargegetout,bewithpeoplecontinuelanguagepracticekeepbusysetdailygoalsandmaketheefforttoachievethem.StagesofCultureshockStageSignsCopingStrategiesReintegration(3-6months)BecomingFunctional(6months)asenseofstandinguptothethingsandpeoplethatarefrustratingyoubuildyournetworkoffriendstakethatholidayyoubookedcontinuelanguagestudydeterminationtoworkthingsoutandgetthingsdonespendtimewithpeoplewhoenjoybeingtherekeepwritingtopeoplebackhomefeelincontrolandpositiveagainaboutwhereyouaretrynewthings,andexplorethecultureself-understandingandmoretoleranceofotherspracticethelanguageasenseofcomfortoperatinginthehostcultureyourehelpingothersgetthroughtheiradjustmentsdothingsyouintendedtodowhileinthiscountrybeforeitstimetoleave.FinalStageofCultureshockStageSignsCopingStrategiesAcceptance(9months)youremoresuccessfulincommunicationswithlocalsenjoyingbeingwhereyouareadeptatfindingthingsnolongerstereotypingunderstandinglocalcustomsmaintainkeyrelationships.How tocopewithit?Rememberthatdespitebeingdifferent,theothersareprobablybeingfriendlytoyouintheirownway.Understandthatyouwillhavetochangeyourfamiliarwaysinordertointegrate.learningabouthowtocommunicateisimportant.DifferencesinCommunicationStylesVERBAL COMMUNICATIONNON-VERBAL COMMUNICATIONStart observing how locals act.”When in Rome,do as the Romans do.”.DifferencesinCommunicationStyles1.WaysofSpeaking:expressiveness,emotion,animation,intimacyinaddress,volume2.Whospeaks?monologuevs.dialogue,femalevs.male,superiorvs.subordinate3.Structuringinteraction:startingaconversation,appropriatetopic,takingturns,endingaconversation4.Maintainingaconversation:opinions,questioning,joking5.CommunicationStyles:directvs.indirectVERBAL COMMUNICATION.DifferencesinCommunicationStyles1.Bodylanguage:gesturing,dress2.Eyecontact:whenappropriate/inappropriate3.Space:personalspace,homes4.Touch:whocantouchwhom,where5.Paralanguage:tone,pitch,stress,speed,superiority/inferiority,sarcasm6.AttitudestowardstimePreparationfortalking,amountoftimetalked,silenceHowmuchisenoughortoo much?NON-VERBAL COMMUNICATION.Cultural TipsforFinland(fromLewis,R.WhenCulturesCollide)Befrankandopen.Gettothepoint.Bemodestandlowkey.Donottalktoofastorinterrupt.Usefirstnames,dresscasuallyandberelaxedaboutprotocolandhierarchy.Eatlunchquickly.Cultural TipsforFinland(fromLewis,R.WhenCulturesCollide)GiveFinnsphysicalandmentalspace.Bepunctual.Complywithpromises.ListencarefullytowhatFinnssayitsnotmuch,buttheymeanit.Enjoysharedsilences.Any questions-Biculturalism.V+D+S=RVision of futureDissatisfaction with the current situationKnowledge of the first steps to takeResistance to changeTry to trace every strange action to its underlying values.