组织变革MANAGEMENTOF-CHANGE.ppt

Chapter 1Introduction to Change ManagementCHAPTER OUTLINEThe change problem The complexity of changeAnalytical frameworkUsing this text Review INTRODUCTIONChange is a normal part of business lifeManaging change affects performanceChange management is difficult and complexChange is pervasive in business A time of unprecedented change?Technological developments Business change in Asia-Pacific More organisational casualties than everGlobalisation and trade liberalisationTHE COMPLEXITY OF CHANGE Challenges include lack of motivationCounter-productive engrained systems Hard to shift institutionalised ideas Conflicting cultural standards with goalsTHE COMPLEXITY OF CHANGE Goal of change is to enhance productivity Role of strategy,systems,practices,policies and procedures Change mostly goes wrong during the first and last stages Problems of implementationTHE COMPLEXITY OF CHANGE Change can cause tension and resistanceGenerational change can have an impactLeadership style and functionVast range of alternative tools,techniques and methods THE COMPLEXITY OF CHANGE ANALYTICAL FRAMEWORK Driving change when change is necessary Change levers tools,techniques,practices Change enactorsease or obstruct levers Maintaining changemeasuring and sustaining changeAFFECTERSCultureshared set of values and beliefs Contextenvironment and market Knowledgelearning and know howTechnologyequipment employed to deliver products or to manage processes ANALYTICAL FRAMEWORKFigure 1.1 Managing organisational change an analytical frameworkREVIEWMany change interventions fail Not attempting to change is a path to failureRapidly changing,turbulent environmentAnalytical framework and affectors 此课件下载可自行编辑修改，供参考！感谢您的支持，我们努力做得更好！