Chapter12HotelFacilities.ppt

Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,*,Chapter 1 Hotel Inquiries,-Hotel Facilities,1,Lead-in,Currently,with so much competition in the lodging industry,hotels are constantly trying to provide more facilities and services to attract guests.The modern hotel is no longer just a place to provide accommodation,but ranging from basic necessities,audio-visual entertainment,sports and fitness,business shopping to medical cosmetology.The more knowledge hotel staff are about the local facilities and points of interest,the better service they will be able to give to the guests.,2,Hotel Facilities,Learning Objectives,：,After studying this class,you will be able to:,Be familiar with various hotel facilities,Be familiar with functions of hotel facilities,be more qualified in introducing the hotel facilities,3,1,2,air-conditioning,coffee maker,fridge,office table,hairdryer,internet connection,telephone,TV,hot water kettle,wardrobe,safety box,shower,etc.,swimming pool,theme restaurant,fitness center,spa treatment,meeting room,business center,wine bar,hair salon,breakfast room,coffee shop,laundry center,sports ground,fire extinguisher,boutique,etc.,Room Facilities,Hotel Facilities,Hotel Facilities,Room Facilities,air-conditioning,coffee maker,fridge,office table,hairdryer,Internet connection,telephone,TV,hot water kettle,wardrobe,safety box,shower,Hotel Facilities,swimming pool,theme restaurant,fitness center,spa treatment,meeting room,business center,wine bar,hair salon,breakfast room,coffee bar,laundry room,sports ground,fire extinguisher,boutique,Useful Sentences for Introduction,There is a fantastic Thai restaurant on third floor.,We have equipped with top-level fitness center.,You can use the fridge to store something at any time.,We provide free wi-fi service in public areas and our bedrooms.,There is a laundry bag in the wardrobe.,The hot water supply is round the clock.,Conclusion,Till now,we have learned and enjoyed various hotel facilities and amenities.I hope after this lecture,all of you can clearly understand and name these facilities freely.Please practice how to introduce the hotel facilities and amenities as a professional front desk staff.,Assignment,Practice the dialogue on Page 3 with your classmate,Send your sound recording to my e-mail box,14,