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,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版标题样式,*,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,地铁服务日常英语,地铁常用单词,地铁,metro,法国以及其他法语国家,Underground/tube,英国,subway,美国,MRT,Mass Rapid Transit System,城市快捷运输系统,在香港和台湾地区的地铁线路,LRT,Light Rail Transit,Route Map of Line 1,Appellation,称呼,Senior,Grandpa,Grandma,Mr.,sir,Gentleman,Mr.,先生,一般用于男子姓氏或职务前,Sir,对不相识的男子或上级,长辈的尊称,Gentleman,绅士,先生,对男士的敬称,Madam,Mrs.,MS,Miss,Mrs,.,常用于已婚妇女丈夫的姓氏前,Miss,对未婚女士的称呼,Ms,对一个女士的婚姻状态不明时使用,Madam,“,太太、夫人,”,,是对妇女的尊称,不论婚否都可用,kid,Station Equipment,车站设备,Station Control Room,Ticket Vending Machine,Vending machine,Ticket Checking Machine,Automatic Teller Machine,Entrance Gate,Exit Gate,elevator,lift,escalator,stairs,Screen door,suggestion box,看谁猜得多,Having a guess,Station Quarters,车站岗位,Station Master,中心站站长,Assistant Station Master,中心站副站长,Duty Station Master,值班站长,Station Supervisor,车站值班员,Station Attendant,站务员,Station staff/station officer,车站职员,其它与地铁有关的词汇,platform,Ticket,booth,Booth floor,Temporary ticket booth,Subway map/line map,directional sign,safety line,tunnel,subway train,station name,kiosk,advertising panel,token,Single-journey ticket,Security check,首车,First Train,末车,Last Train,换乘站,Transfer Station/Transfer,下一站,Next Station,检票处,Ticket Check,列车运行时间,Train Schedule,站台,Platform,车站值班室,Duty Office,站长室,Station Master,1,号线,Line 1,设施服务时间,Service Hours,Civilized Phrases,十字文明用语,请,Please,您好,Hello/Hi,谢谢,Thanks/thank you,对不起,Sorry/Excuse me,再见,Goodbye/See you,少了哪一个?,What is missing?,suggestion box elevator lift stair CCTV,suggestion box elevator stair CCTV,safety line tunnel subway train station name kiosk,safety line tunnel station name kiosk,platform headwall tailwall line map directional sign,platform headwall tailwall directional sign,PART 2,Scene Reappearance,情景再现,Greetings,问候,Good morningafternoonnight,!,早上,/,下午,/,晚上好,How are you?,您好吗?,Fine,thank you.,很好,谢谢,How do you do!,您好,Nice to meet you!,很高兴认识您,Phrase,短语,Key structure,重点句型,1)Welcome to Chengdu Metro.,欢迎乘坐成都地铁,2,),May I help you?,有什么可以帮到您吗?,3,),My name is Jasmine.,我叫,Jasmine,4,),May I ask your name?,请问怎么称呼?,5,),Where are you from?,请问您是哪里人?,6,),Im a station attendant of Huaxiba Station.,我是华西坝站的一名站务员,Conversation,对话,Scene 1.,I am sorry,I cant understand you.,不好意思,,我不明白你的意思,Please,wait a moment,I will look for another person to talk with you in English.,请稍等一下,我将叫另一名工作人员用英语为您服务,Offering Help,提供帮助,Phrase,短语,customer service,顾客服务,passenger service,乘客服务,out of service,暂停服务,ambulance service,救护服务,emergency service,紧急服务,Hotline,服务热线,Key structure,重点句型,1),请问有什么可以帮到您吗?,Can I help you?,2),请让我来帮您吧,Let me help you.,3),请问您怎么了?,Whats wrong with you?,4,),如果您有任何需要,请随时叫我,If you need any help,please feel free to contact me.,5,),我的工号是,110110,My employee number is 110110.,6,),帮助乘客是我的责任,Its my duty to help the passenger.,7,),请到我们的会议室休息一下,Would you please have a rest in our station meeting room?,8,),请喝杯热水吧,Would you please have a cup of warm water?,Conversation,对话,1.,Your luggage is too heavy.Let me give you a hand.,您的行李太重了,让我来帮您拿吧?,Its very kind of you.,你太好了,You are welcome.If you have any trouble,please feel free to contact the station staffs.It is our pleasure to serve you.,不客气,如果您还有什么困难请与车站工作人员联系,我们都很乐意为您服务。,2.,My wife has fallen in a bad faint in the platform.Please give me a hand.,Please be calm.I will call an ambulance.,She has been pregnant for four months,Im afraid it is getting bad.,We are contacting the hospital,please wait for the ambulance service.,u,找朋友,Find your friends,Asking for Direction,问路,Phrase,词组,at,Nijiaqiao Station,在倪家桥站,Opposite,to,the station mini bank,在站内小银行对面,Go straight,直走,Turn left/right,转左,/,右,Five-minute walk/five minutes walk,5,分钟路程,Go upstairs/downstairs,上,/,下楼梯,Follow the sign,根据导向指示,Key structure,重点句型,1),This way,please.,请这边走,2)Follow me,please.,请跟我走,3)Let me show you there.,让我带您去那儿,4)Would you please get on the elevator?,请问您愿意乘坐电梯吗?,5),Would you please tell me which station you want to go to?,Would you please tell me which station do you want to go?,请问您要去哪个车站呢?,6)That is the way out.,那里是出去的路,7)It is just before Nijiaqiao Station.,它就在倪家桥站的前一个站,8)You can,t miss it.,您不会找不到它的,9)Where would you like to go?,请问您要去哪儿?,反着做,Do it in the opposite way,I say:,Conversation,对话,1)Excuse me,where is the toilet/restroom?,请问,厕所在哪里?,walk along the,corridor,and go forward.,沿着走廊一直往前走,2)How can I get to Tongzilin Station?,我将怎样去桐梓林站?,You can take the train which is bound for Century City.,You can go to the platform which is bound for Century City,您可以坐开往世纪城站方向的那趟车,.,3,),Excuse me,I want to go to the,Chengdu International Convention and Exhibition Center,.,打扰一下,我想去成都国际会展中心,It is not far away from Century City station.You can buy the ticket to Century City station.,您可以乘坐,1,号线在世纪城站下车,离那儿不远,4,),Could you tell me how I get to the botanical garden?,你能告诉我怎么去植物园吗?,Sure.You can get to the North railway station,and then transfer to,a NO.9 bus to get there.,您可以从火车北站出,然后改坐,9,路公交车。,5.,Excuse me,where am I in this map?,请问我现在在地图上哪个位置?,You are here,Jin Jiang Hotel.You are in the heart of the city.,您现在在这里,锦江宾馆。城市的中心,Oh,I think I am lost.Can I go from here to Renming Park?,我想我迷路了。我从这里能到人民公园吗?,you can take a NO.78 bus to the Renming Park station at the exit C1.,您可以从,C1,口出坐,78,路到人民公园。,Buying ticket,买票,Phrase,词组,SJT-Single Journey Ticket,单程票,SVT-Store Value Ticket,储值票,BOM booking office machine,半自动售票机,AFC Automatic Fare Collection,自动售检票,KFC Kentucky Fried Chicken,Ticket Vending Machine,售票机,Ticket Checking Machine,验票机,paid area,已付费区,full fare,全票,under fare,超程,store value only,只加值,no change,不找零,coin only,只接受硬币,note only,只接受纸币,ticket office,票务室,ticket guide,票务指南,adult ticket,成人票,group ticket,团体票,paper ticket,纸票,student ticket,学生票,Key structure,重点句型,1 Where would you go,please?,请问去哪里,2 Receive you two yuan.,收您两元,3 Change you two yuan.,找您两元,4 The SVT has a little discount.,储值票有些折扣,5 The SJT must be recycled at the,exit-gate,.,单程票须在出闸机回收,6 You can get the token by note/coins/card.,您可以用纸币,/,硬币,/,卡买票,7 This is the note slot/coins slot/card slot.,这是纸币,/,硬币,/,卡的投币口,8 The ticket is available on the day of issue only.,车票当天有效,Conversation,对话,1),Excuse me,where can I get the ticket?,不好意思,我在哪里买票呢?,You can get it at the Ticket Center.Please,line up,at the Ticket Center.,您可以在票务中心买票,请在这里排队,2)What kind of ticket should I buy?,我应该买哪种车票呢?,You can choose the SVT/SJT/Tianfutong.Usually,the SVT and Tianfutong are sold at the Ticket Center;and the SJT is sold on the TVM.,您可以选择储值票,/,单程票,/,天府通,通常,储值票和天府通可以在票务中心买,单程票在自动售票机上,买,3)How long is the,validity period,of a SJT?,单程票的有效期是多久?,The SJT is valid at the right day,单程票在当天的运营时间内有效,4,),I want to recharge my Tianfutong card.,我想给天府通充值,How much would you like to recharge?,请问您想充多少钱?,I want to put 50yuan in my card.50,元。,Ok,please hang on.It,s done.There is 50yuan in your card now,please have a check.,好的,请稍等。可以了。现在您的卡上有,50,元钱,请确认一下。,Thank you!,谢谢。,You are welcome!,不用谢。,5)How much discount you offer if I use Tianfutong card,我用天府通卡有多少折扣呢?,You will enjoy 10,discount.,您可以享受,10%,的折扣,6)May I refund the ticket?,我可以退票吗?,Sorry,the ticket cant be refunded.,不好意思,不能退票的。,悄悄话大传递,whispering,Entrance,进闸,Phrase,词组,Mind your footing,小心跌倒,Mind the gap,Take care of the gap,小心台阶间跨度,keep,gateways,clear,请保持过道畅通,No smoking,不准抽烟,No Buckle Object,不准携带过重物件,No Long/Sharp Object,不准携带过长,/,过尖物品,Key structure,重点句型,1,),This way,please!,请这边进闸,2,),children over the height of 1.2 meter should be charged.,身高超过,1.2,米的小孩需要买票,3,),Im afraid that you cant take your pet into the station.,恐怕您不能带您的宠物进站。,4,),Excuse me,kids,Im sorry for that you cant bring your balloons into the station because its very dangerous.,对不起,孩子们,很遗憾你们不能带气球进站,因为这样很危险。,5,),Please change to other vehicle.,请改乘其他交通工具。,6)Swipe your card here.,在此刷卡,Conversation,对话,1,),could you tell me the,balance,of my card/ticket?,我的车票(卡)里面还有多少钱?,You can check it in the TCM over there.,您可以去那边的自动查询机查询,Waiting,候车,Phrase,词组,platform edge,站台边,yellow line,黄色安全线,passenger train,载客列车,first train,头班车,last train,尾班车,non-passenger train,不载客列车,next train,下趟车,track,轨道,running line,主线,siding,辅助线,screen door,屏蔽门,Key structure,重点句型,1)The train is coming.,列车进站了,2)Thanks for your cooperation.,谢谢您的合作,3),.Please turn off the flashlight when you are taking photos.Thanks for your cooperation.,请在拍照时关掉闪光灯,谢谢您的合作!,4)Please allow these passengers to get off before you get on.,先下后上,5)Please dont stand out of the yellow line.,请不要超越黄色安全线,6)Please,stand clear,of the door.,请离车门远一点,7)Please dont lean on the screen door.,请不要倚靠屏蔽门,8)please wait for the train at the opposite platform.,到对面站台候车,Conversation,对话,1,),When does the next train come?,下趟车什么时候来?,The next train comes in five minutes.,下趟车五分钟之内可以到达,2,),How long does it take to Tongzilin Station?,去桐梓林车站有多久?,It takes about 10 minutes.,大概需要,10,分钟,3,),When does the last train of line 1,pull out,?,1,号线的尾班车什么时候出发?,The last train,departs,from Shengxian Lake Station at 21:30,and,starts,from Century City Station at 21:00.,1,号线尾班车分别是九点半和九点从升仙湖站和世纪城站出发,boarding,乘车,Phrase,词组,Safety,Punctuality,Comfort,Rapidity,安 全,准 点,舒 适,快 捷,Key structure,重点句型,Please,be ware of,the door.,请小心车门,Smoking is not allowed in the train.,车内不能吸烟,Please adjust your foot steps when you are boarding and alighting the train.,上下车请注意调整脚步,Please avoid the gap between the platform edge and the train body.,请避开站台边缘与车厢的空隙,It is so crowed in the platform,please get on the train in order.,站台很拥挤,请按秩序上车,Conversation,对话,1,),Could you tell me the headway of the train now?,目前的列车间隔是几分钟?,The train headway is 5 minutes and 30 seconds in rush hour and it is 8 minutes and 15 seconds at Off-peak time.,在高峰期,列车的间隔是,5,分,30,秒;在非高峰期,列车的间隔是,8,分,15,秒,2,),Oh,my god!My,umbrella,fell into the track.,天哪!我的雨伞掉进轨道里去了,Take it easy,we will help you.,别紧张,我们将帮助您,Can I take it back at once?,我能马上拿回它吗?,Sorry,Im afraid that we cant pick up your,umbrella,immediately because its the running line.,对不起,我想我们不能马上拾回您的雨伞,因为这是运营线路,But when can I take it back?,但是什么时候可以拿回?,We just can get it in no-traffic hours.Dont worry,we will return it to you as soon as we pick it up.,我们只能在非运营时间拿回,别担心,我们一拾回它会尽快完整无缺地归还给您。,Exit,出闸,Phrase,词组,exit gate,出闸机,emergency exit,紧急出口,nearest exit,最近出口,Key structure,重点句型,1,),I will deal with it as soon as possible.,我将尽快处理,2,),We will offer you a token free of charge.,我们将免费给您一张单程票,3,),Please write down your name in this form.,请在这张表上填上您的姓名,Conversation,对话,1,),Excuse me,I cant pass the exit-gate.Whats wrong with my ticket?,我不能通过出闸机,我的票有什么问题吗?,Sorry,your ticket is under fare,please render excess fare.,不好意思,您的车票超乘了,请补足车费。,2,),Excuse me,I can,t pass the exit-gate.,不好意思,我不能出闸。,Your ticket is timeout just because you have stayed in the paid area more than two hours.According to our Ticket Policy,you have to pay 3yuan as the additional fare.,因为您在付费区已超过两小时,您的票已超时。根据我们的票务政策,您需要补三元钱。,Saying Goodbye,告别,Key structure,重点句型,1,),Nice meeting you!(,告别时使用,),希望再见到您,2,),Have a nice day!,祝您玩得愉快,3,),Hope you enjoy your trip here.,希望您在这里玩得愉快,4,),Welcome back to Chengdu Metro.,欢迎再次乘坐成都地铁,5,),Good luck on your trip.,一路顺风,Conversation,对话,I,m leaving/going now.,我应该离开了,Have a good trip.,祝您旅途愉快,Emergency Service,应急服务,Phrase,词组,break out of fire,发生火灾,ambulance,救护车,alarm,警号,false alarm,误号,fire alarm,火警号,alarm fault,鸣号故障,fire detection system,消防系统,fire service,消防,Fire-fighting equipment,消防设备,fire detector,消防探测器,fire hydrant,消防栓,fire extinguisher,灭火器,fault,故障,flooding,水浸,station safety device,车站安全装置,Key structure,重点句型,The train is out of service.,列车退出服务,We apologize for any inconvenience.,给您带来不便非常抱歉,Please leave the station quickly following the instructions of the station staffs.,请按照车站人员的引导迅速离开车站,There is flooding at Exit A.A,出口发生了水浸,Conversation,对话,1,),Excuse me,you cant go down the platform and take the train now.,对不起,您现在不能下站台搭地铁,Why?What happened?,为什么?发生什么事了?,The train is out of service.All passengers are requested to leave the station now.,列车暂停服务,所有的乘客请现在离开车站,But I have bought the fare.,但是我已经买了票,You can return the token to the Ticket Center,您可以去票务中心退票,击鼓传花,Passing,passing,passing down,Places of interest,Thatched Cottage of DuFu,Wuhou Memorial Temple,Wenshu Monastery,Huanglong Valley/Yellow Dragon Valley,Luodai Old Town,Dujiangyan Irrigation Project,The Jinsha Site Museum,Jiuzhaigou Scenic Area,PART 3 Easy a smile,轻松一笑,TOMS EXCUSE,Teacher:Tom,why are you late for school every day?,Tom:Every time I come to the corner,a sign says,School-Go Slow.,Mother sent Tommy to the store across the street to buy a good box of matches.,When Tommy came back,mother asked him,”,Did you buy a good box of matches?,”,“,Yes,Mom.,”,Tommy replied,“,I have tried them all.,”,To learn English is just to be:,much reading,much listening,and much speaking.,That,s all,thank you!,
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