13.-Staff-Records员工档案.doc

13. Staff Records 员工档案
　　1 Words and Phrases单词和词组
　　update更新 a complete update完全更新
　　grade级别 take a while花点儿时间
　　compatible匹配，一致 start straight away马上开始
　　overdue过期 need to look at需要注意
　　priority优先权 make sure确保
　　questionnaire调查问卷 a new addition to the family增添家庭成员
　　compensation赔偿 be not available at the moment现在见不到
　　welder焊接工 look up查一下
　　scaffolding脚手架 wait a minute等一下
　　finalise完结 be after追求，需要
　　2 Sentences 重点句型
　　1. Just what information are you after?那你要的是什么信息呢?
　　2. Wait a minute and I’ll go and get the file. 等一会儿我去拿一下文件。
　　3. Could I see the Personnel Manager, please?请问我可以见一下人事经理吗?
　　4. Are there any other areas that have priority?还有什么需要注意的吗?
　　5. What are the main areas we need to look at?需要重点注意哪些地方呢?
　　6. The file should have the information I need. 这个文件里应该有我需要的信息。
　　7. I know some of that information is out of date. 我知道这些信息有的已经不是最新的了。
　　8. I’m not sure if those records have been updated. 我不确定他们的人事档案是否更新了。
　　9. That’ll be a big job and it’s going to take a while. 这可是个大工程，可能要花点儿时间了。
　　10. Make a list of the people who are overdue for their leave。
　　列出所有该休假但还未休假的人员名单。
　　11. Yes，there’s a reference to the accident and the investigation.
　　是的，这里提到了那次事故和调查结果。
　　12. That requires people to take their leave when it becomes due. 规定员工到休假日期就可以休假。
　　13. I need some information for my Worker’s Compensation Claim. 我想问一下工人索赔的事情。
　　14. Company policy requires people to take leave when it becomes due.
　　公司规定员工到休假日期就可以休假。
　　15. The Manager’s not available at the moment but，maybe I can help you.
　　现在经理不在，不过也许我可以帮你。
　　3 Dialogue 1
　　The Admin Manager wants the Personnel Manager to arrange the update of all personnel records.
　　A: I want you to do a complete update on all the personnel records of the company. I’ve found a number of them are out of date.
　　B: That’ll be a big job and it’s going to take a while. When do you want me to start?
　　A: You should get started straight away. You can delegate the update of the wages and casual people to one of your clerks but, I want you to handle the salaried staff.
　　B: What are the main areas we need to look at?
　　A: There are several areas we need to confirm. The first is the current position and grading of everyone to make sure their pay rates are compatible.
　　B: I know some of the casual people have been upgraded to full-time employees but I’m not sure if those records have been updated.
　　A: It’s things like that we need to check to make sure we have the dates right for calculating their leave entitlements.
　　B: What about the company policy? That requires people to take their leave when it becomes due?
　　A: Yes, that’s another thing we need to check. Make a list of anyone who is overdue for leave so their Supervisor can roster their time off.
　　B: Are there any other areas that have priority?
　　A: You may have to send out a questionnaire to confirm the current addresses and contact information for everyone. I know some of that information is out of date.
　　B: What about the family position? If anyone has a new addition to the family that will affect how much tax is deducted.
　　对话1 行政主管希望人事经理更新所有的人事档案
　　A: 我想请你更新一下公司所有的人事档案。我发现很多档案已经不是最新的了。
　　B: 这可是个大工程，可能要花点儿时间了。你想让我什么时候开始?
　　A: 你应该马上开始。你可以把临时工和领周薪工人的档案分配给手下一个职员去做，我想让你来负责领月薪人员的档案。
　　B: 需要重点注意哪些地方?
　　A: 需要确认的有几个方面。第一是每个人现在的职位和级别是否与薪酬相匹配。
　　B: 我知道有些临时工已经升级为全职员工了，不过不确定他们的人事档案是否更新了。
　　A: 这就是需要核对的内容，确定他们的工作时间记录是正确的，好计算假期。
　　B: 那公司政策呢？规定了员工到休假日期就可以休假吗?
　　A: 是的。这是另一件需要核对的内容。列出所有该休假但还未休假的人员名单，这样他们的主管好给他们排班休假。
　　B: 还有要注意的吗?
　　A: 你可能得分发调查问卷，确认每名员工现在的地址和联系方式。我知道这些信息有的不是最新的。
　　B: 那家庭状况呢?如果有人家里添丁，就会影响到扣税的多少。
　　4 Dialogue 2
　　An ex-employee wants information for a new Worker’s Compensation Claim form.
　　A: Could I see the Personnel Manager please? I need some information for my Worker’s Compensation Claim.
　　B: The Manager’s not available at the moment but, maybe I can help you. Could you give me your name please?
　　A: Yes, sure. My name’s John Smith and I used to be employed as a welder in the Ship Building Section.
　　B: Just a minute, I’ll look it up on the computer. Ah, there you are. You were employed for 3 years up until 9 months ago.
　　A: Yes, that’s right. I had an accident in the workshop when some scaffolding collapsed and I broke my arm.
　　B: Yes, there’s a reference to the accident and the investigation. The Worker’s Compensation Claim number is listed.
　　A: That’s good. The file should have the information I need.
　　B: Just what is the information you are after? It says here the claim was finalised.
　　A: It was at the time but, they had to put pins in my broken arm and said, if I had any problems, I would need to get back to them.
　　B: So, what’s happened? Are you having problems?
　　A: Yes I am and it seems they may have to operate again. I have to complete this new Compensation Claim and that’s why I need some details from the original.
　　B: OK. Wait a minute and I’ll go and get the file.
　　对话2 一名前雇员询问有关新的工人索赔表的信息
　　A: 请问我可以见一下人事经理吗?我想问一下工人索赔的事情。
　　B: 这会儿经理不在，也许我能帮你。能告诉我你叫什么名字吗?
　　A: 好的，没问题。我叫约翰·史密斯，以前是造船部的一名焊接工。
　　B 请等一下，我查一下电脑。啊，找到了。截至9个月前你在这里工作了3年。
　　A: 是的，没错。我在车间出了一起事故，有几个脚手架倒塌了，砸折了我的胳膊。
　　B: 是的，这里提到了那次事故和调查结果，也列出了工人索赔号码。
　　A: 好的。这个文件里应该有我需要的内容。
　　B: 那你想要的信息就是这些吗?这里说赔偿已经结束了。
　　A: 当时是结了，但医生给我受伤的胳膊里放入了钉子，说如果我有什么问题，可以再回来找他们。
　　B: 噢，那后来又怎样了?你现在有什么问题吗?
　　A: 是的，有点儿问题，看来医生得再给我动手术了。我得填写这张新的索赔表，所以需要一些原始的具体资料。
　　B: 好的。等一下，我去拿那份文件。
　　5 Exercises
　　A Vocabulary Drill词汇填空练习
　　1. Every ________ needs to keep accurate records of their staff.
　　2. The records should include all leave ________ .
　　3. Any workplace ________ must be investigated.
　　4. Family details are ________ for working out the tax rate.
　　5. Employee records are ________ when asked for a reference.
　　6. Some jobs require ________ medical checkups.
　　7. All ________ have a duty of care for their employees.
　　8. Staff ________ help in any compensation claims.
　　9. All records need to be ________ and kept up to date.
　　10. Keeping records is a ________ of the Personnel Dept.
　　useful function
　　accident necessary
　　annual entitlements
　　accurate employers
　　business records
　　B Reading Practice阅读练习
　　Keeping accurate and up to date staff records is an important function of a properly run Personnel Department. This applies to all companies, large or small. The records are important while the employee is working for the organisation but, they can be just as important after an employee leaves. The records need to include all pertinent information about the employee, such as, their age, their address, marital status, number of children (if any) and after hours contact details.
　　It is normal to keep a work history of the employee to record their performance, promotions, wage or salary variations and any disciplinary actions that might have occurred. Some companies require pre-employment medical examinations and annual medical checkups and that information becomes part of the employee’s record. Details of any health problems or accidents during a person’s employment can become evidence in any future compensation claim.
　　Keeping track of annual leave, sick leave and long service leave entitlements is also part of the personnel record keeping. When an employee is dismissed, or laid off, the staff record provides accurate information relevant to the termination.
　　Answer the questions below.
　　1. Why do some companies want a pre-employment medical report?
　　2. What should a company do if an employee has an accident at work?
　　3. What is the difference between being dismissed and being "laid off"?
　　C Presentation演讲练习 - Make a list of the things that should be kept on an employee’s record and tell the class why this is important after an employee has left the job,
　　D Role Play角色扮演
　　Student A: You are an applicant and have been asked to provide a medical report.
　　Student B: You are the Personnel Officer.
　　Example questions:
　　1. Why must I do a medical? That’s an invasion of my privacy.
　　2. What happens if I don’t pass the medical; could I get another position?
　　E Discussion讨论
　　1. Discuss your views of a company’s responsibility towards its employees.
　　2. Is the requirement for a medical examination an invasion of privacy?