湖南电大2014年1月商务英语阅读试题.doc

试卷代号：5578
湖南广播电视大学2014年1月开放教育期末考试
商务英语阅读 试题
2013年12月

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I. Multiple Choices Directions: Choose the best answer for each sentence from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center. (10小题，每题2分，共20分)
1. Some fast-food and drug companies are more ________ with making money than offering safe and effective products.
A. tempted B. interested C. concerned D. requested
2. A balance sheet is a statement of the ______ value of a business at a particular date of the fiscal year.
A. book B. record C. net D. income
3. Our bank offers minimum interest ______ for seller financing and for loans of cash.
A. levels B. rates C. bases D. percentage
4. Companies wishing to ______ more money for development can sometimes issue new shares.
A. rise B. raise C. increase D. develop
5. To develop their product ______, companies have various ways of advertising their products.
A. feeling B. fame C. name D. awareness
6. If the quality of your products is satisfactory, we may place ______ orders.
A. regular B. usual C. interval D. far
7. We require 100% value, irrevocable L / C in our favors with partial shipment allowed clause ______ by draft at sight.
A. available B. payable C. negotiable D. effected
8. The package was damaged in ______.
A. transfer B. transact C. transcript D. transit
9. You will be glad to know that your request for reimbursement for travel expense is ______.
A. spread B. granted C. taken D. hold
10. Please inform us what special ______ you can make for us regarding these products.
A. request B. deal C. offer D. order
II. Cloze Procedure Directions：Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center. (10小题，每题2分，共20分)
When a company hires from within, it has the 11 of being familiar with the employee. Having 12 the person’s strengths and weaknesses while on the job (and having observed him or her in action over the years), employers are in a better position to know if the employee will be a good fit or not. When hiring from outside the company, however, there is always the risk that someone who appears ideal during the interviewing process will 13 a poor fit once on the job.
If the employee is looking for a 14 that is a step from his or her current one but still in the same department or general area, the switch will be a relatively painless one. If an employee is looking to make a more significant change — changing the course of their career path by 15 a completely different department and different type of job, for example — then while there may be a learning curve to deal with during the transition, you illustrate your company’s 16 employee development by allowing your staff member to learn while on the job.
A company that demonstrates a policy of hiring from within also fosters greater employee 17 , which can have concrete benefits throughout the company. Employees at all levels are more likely to challenge themselves when they know that there is 18 for future job advancement within the firm. This means a lower employee 19 rate and a higher job-satisfaction rate, 20 are always good for business.
11. A. disadvantage B. advantage C. advance D. achievement
12. A. evaluated B. witnessed C. seen D. known
13. A. result B. become C. discover D. prove
14. A. job B. work C. position D. career
15. A. switching to B. switching C. swing into D. swatting out
16. A. potential to B. commitment to C. confidence for D. aim to
17. A. attachment B. respect C. loyalty D. satisfaction
18. A. potential B. potent C. ability D. possible
19. A. employment B. turnover C. unemployment D. promotion
20. A. which both B. both that C. both of which D. both of that
III. True, False or Not Mentioned Directions: Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and mark the corresponding letter on the Answer Sheet with a single line through the center. (5小题，每题2分，共10分)
Lawrence Electronics—User’s Guide
How to Obtain Service
(Canadian Customers Only)
We back your investment in quality products with quick, expert service and genuine Lawrence replacement parts. If you need service or repairs, contact the Lawrence Factory Customer Service Department at the toll-free number listed below. A technician may be able to solve the problem and save the inconvenience of trying your unit. You will be asked for your unit’s serial number.
800-324-1356
Canada Only. Monday through Friday 8: 00 A.M. – 8: 00 P.M. Central Time.
When sending a product for repairs, please do the following:
● Always use the original shipping container and filler material the product was packed in when shipping your product.
● Always insure the parcel against damage or loss during shipment. Lawrence does not assume responsibility for goods lost of damage in transit.
● For proper testing, repairs, and service, send a brief note with the product describing the problem. Be sure to include your name, return shipping address, and a daytime telephone number.
How to Obtain Service
(International Customers Only—Except Canada)
If you need service or repairs, contact the dealer in the country where you purchased your unit.
WARRANTY REPAIR WILL BE HONORED ONLY IN THE COUNTRY UNIT WAS PURCHASED
Please follow the shipping instructions shown below on this page if you have to mail your unit to the dealer. For proper testing, repairs, and service, send a brief note with the product describing the problem. Be sure to include your name, return shipping address, and a daytime telephone number.
Accessory Ordering Information—All Countries
To order accessories such as power cables or transducers, please contact
● Your local marine dealer. Most quality dealers that handle marine electronic equipment should be able to assist you with these items. Consult your local telephone directory for listings.
● Canadian customers only can write:
Lawrence / Eagle Canada, 919 Matheson Blvd., E. Mississauga, Ontario L4W2R7 or fax [phone]
21. You should provide your unit’s serial number when you call Lawrence Factory Customer Service Department in need of repairs.
A. True. B. False. C. Not mentioned.
22. You can call the Customer Service Department in Canada 24 hours a day, seven days a week.
A. True. B. False. C. Not mentioned.
23. A brief note including the customer’s name and return shipping address and a daytime telephone number should be sent to Lawrence for proper testing, repairs and service.
A. True. B. False. C. Not mentioned.
24. If you need service or repairs in the US, you should call the toll-free number 800-324-1356.
A. True. B. False. C. Not mentioned.
25. Lawrence will pay for the shipment if you have to mail your unit to the dealer.
A. True. B. False. C. Not mentioned.
IV. Reading Charts and Tables Directions：Look at the tables and charts below. For each table or charts, there are four statements describing it. Choose the best statement from the four choices marked A, B, C and D to match it. Then mark the corresponding letter on the Answer Sheet with a single line through the center. (5小题，每题4分，共20分)
26. Approximate Weekly Time Allocation for Program Delivery

A. It takes most of the time to provide information in program delivery.
B. Instruction takes up half of the time in program delivery because it is hard for people to follow the instructions.
C. People spend equal time on management and marketing in program delivery.
D. Time spent on collection development is for collecting information.
27. Large Trucks Registered from 1990 to 2002

A. There are no trucks registered before the year 1990.
B. There is a steady increase in registration of large trucks from the year 1990 to the year 2002.
C. More trucks registered means larger consumption of trucks.
D. The year 1997 to the 1998 sees the sharpest increase in registration of larger consumption of trucks.
28. Lowell Area Schools Historical Expenses (10 years) 1995--2005

A. More money is spent on salaries in the years 1994-1995 than in the years 1999-2000.
B. The total school expenses are increasing from the year 1995 to the year 2005.
C. The expense percentage on utilities is higher in the years 1999-2000 than in the years 1994-1995.
D. The expanding of total expenses means larger enrolment of students.
29. Value of Crops Sold: 2006 (U.S. Total: $98 Billion)

A. Cotton contributes the same amount to value of crops sold as wheat.
B. Corn for grain contributes most to the value of crops sold in 2006 in the U.S.
C. There are nine kinds of crops contributing to the total value of crops sold in 2006 in the U.S.
D. The pie chart indicates a good harvest in the U.S. in the year 2006.
30.
Places Bus No.
Bus 1
Bus 2
Bus 3
Bus 4
Bus 5
Bus 6
BLACKPOOL (Departure)
06: 00
06: 40
07: 10
07: 50
08: 30
08: 45
LATHAM
06: 20
07: 00
07: 30

08: 50
09:05
PRESTON
06: 35
07: 10
07: 45
08: 20
09: 05
09: 20
LEYLAND
06: 45

07: 55
08: 30

09: 30
CHORLEY
06: 55
07: 25
08: 05
08: 40
09: 20
09: 40
WGAN
07: 15
07: 45

09: 50
09: 40

MANCHESTER (Arrival)
07: 45
08: 15
08: 40
09: 30
10: 10
10: 25
A. It takes the shortest time to ride on Bus 2 to get from Blackpool to Manchester.
B. There is no stop for Bus 3 at Latham.
C. Bus 1 from Blackpool to Manchester takes one hour and forty-five minutes.
D. There are seven stops for each bus.
V. Reading Comprehension Directions：Read the following two passages. Choose the best answer for each statement or question from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line throw the center. (10小题，每题3分，共30分)
Passage One
When shipping to a foreign market, cargo insurance is strongly recommended. It is essential if the terms of sale require the exporter to arrange for insurance, for example a CIF contract (cost, insurance, freight). In any event, the cost of cargo insurance is nominal in most cases, amounting to less than 1% of the value of the shipment and the freight bill.
With the proper insurance policy, exporters can recover losses if their shipments are accidentally lost, stolen, damaged or delayed, although the extent of' recovery will depend on the type of insurance purchased. Without insurance, an exporter could have no recourse. Unfortunately, insurance does not cover the possible loss of a customer, who may shift to another source of supply because the goods ordered do not arrive in a usable condition or are late in arriving.
When buying insurance, the exporters should consider several things, such as the amount of coverage (all risks or limited), time of year, route and destination port ( the North Atlantic during the winter months can be dangerous; some ports can have higher than usual rates of pilferage), the loss and damage record of competing carriers, and cargo stowage and packing.
Insurance should be looked at as part of the total rate and service package that the carrier (or forwarder) offers, so don't look at insurance in isolation. Even though a carrier may not have any record of mistake, there is always an element of risk and exporters should protect themselves against this risk. Moreover, insurance coverage is part of a carrier’s marketing strategy. It is more than likely that cost, coverage and the number of loss and damage claims will vary from carrier to carrier, so the exporter should ask several and compare. The exporter should also make it clear whether the carrier is a rail, motor, marine or inter-modal carrier, what it charges for insurance, what the insurance covers, the deductible (if any) and how claims are handled. This suggests that the first step in insurance selection is to ask the carrier about its loss and damage record. Ask other exporters if they have any record on a particular carrier.
Before exporting, make sure that the terms of sale specify who is responsible for arranging insurance. For example, an exporter selling “CIF” will be responsible for arranging and paying for freight insurance. Insurance can be arranged directly with a carrier, an insurer, an insurance broker or agent or through a freight forwarder or customs broker. Whether you purchase from a carrier or a third party, make sure that the insurance purchased covers the entire journey, that is from the time it leaves your plant or warehouse until it is in the importer's warehouse. In some instances, a carrier will provide coverage only while it is handling the shipment.
It should be noted that this discussion is meant for shipments of general freight and for lost or damaged cargo. Insurance for products such as dangerous goods and hazardous wastes are covered by separate insurance methods.
31. In most cases, the cost of cargo insurance is ________.
A. very high B. very low C. non-existent D. fluctuating
32. What does cargo insurance cover?
A. Exporter's dangerous goods and hazardous wastes.
B. Exporter's accidentally lost and delayed shipments.
C. Importer's accidentally lost and delayed shipments.
D. Importer's dangerous goods and hazardous wastes.
33. According to the passage, ______ is one of the factors the exporter should consider when buying insurance.
A. the cost of insurance B. time for delivery
C. the loss and damage record of competing carriers D. coverage of the insurance company
34. Which of the following statements is true?
A. Insurance is isolated from the carrier's service package.
B. A carrier without any record of mistakes can guarantee the exporter from risks.
C. When selecting insurance, the exporter can put trust in a particular carrier if they have kept a long-term business relationship.
D. Insurance coverage is part of a carrier's marketing strategy.
35. When arranging insurance, what should the exporter do?
A. Make clear with whom the insurance can be arranged.
B. Make sure that the insurance purchased covers the journey from the shipping port to the destination.
C. Specify the terms of sal