51Unit5AttheHotel.pptx

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,#,Unit 5 At the Hotel,Brainstorming,:If you are a waiter/waitress in a hotel,what kinds of sentences you will use usually when you serve the customers?,Welcome to our hotel.,欢迎光临。,Can I help you?,我能帮你忙吗？,What kind of room would you like,sir?,先生，您要什么样的房间？,Please wait a moment.I have to check if there is a room available.,请稍等，我查一下有没有空房。,Enjoy your stay with us.,希望您在我们这里住的愉快。,May I know your name and your room number,please?,我可以知道您的名字和房间号码吗？,Excuse me,sir,could you spell your name?,请问您的名字如何拼写？,Heres your room key.,这是你的房间钥匙。,Im sorry to keep you waiting,sir.What can I do for you?,先生，对不起，让您久等了。我能为您做点什么吗？,Please wait your turn.,请排队等候。,May I know your name,please?,请问贵姓大名。（不认识客人时用）,Im sorry,sir.Our hotel rooms are all booked at this moment.We have no vacancy.,对不起，先生。我们已经客满，没有空房间。,Dont mention it.My pleasure.,请不要客气，我乐意效劳。,Have a good rest,sir.,先生，请好好休息。,Good morning,sir.Can I be of service to you?,早安，先生。我可否为你效劳？,A moment,please.I will be with you as soon as possible.,请稍等片刻。我将尽快帮你办。,Can I have your name and room number,please?,请告诉我您的名字及房间号码？,Here is your bill,sir.,先生，这是您的帐单。,Please wait a moment while I calculate your bill.,请稍等片刻，我立刻就把您的帐单结算出来。,We accept the following credit cards,madam.,小姐，我们接受以下几种信用卡。,Please sign here,sir.,先生，请在这签上你的名字。,We hope you will come stay with us again.,希望你再光临我们酒店。,Would you please exchange us dollars for RMB.please?,麻烦你替我将美圆兑成人民币好吗？,The rates of exchange are on the board,sir.,先生，请参考告示牌的外币兑换价。,Im sorry but We do not exchange Hong Kong dollars into Japanese yen.,对不起，我们不能将港币换成日元。,Please could I see your passport or other identification,madam?,小姐，请出示你的护照或其它身份证明,Vocabulary:,broom closet,杂物室,room number,房间号码,room key,房间钥匙,suite,一套房间,single room,单人房间,double room,双人房间,sitting-room,living-room,起居室,Lesson 9,Part A Listen practice,.Listen and repeat,.Listen to the dialogue first and repeat the following sentences.,.Listen to the dialogue again and fill in the blanks.,A:Good morning.(May)I help you,(madam)?,B:I booked a room four weeks ago.My name is Rose Winn.Im from(Australia).,A:How do you spell your last name,please?,B:W-I-N-N Winn.,A:Thank you,Ms.(Winn).And just a(moment),please.Ill (check)the arrival list.(After a while)Yes,I have your reservation,Ms.Winn,a(single)room with(bath).,B:Thats right.,A:Ms.Winn,your room number is 503.Would you mind filling this form out?,B:Of course not.Here you are.,A:Thank you,Ms.Winn.Here is your room key.The bellman will help deliver your luggage to your room.,(enjoy)your stay.,B:Thank you.,.Listen to the dialogue for the last time and answer the following questions.,1.Where the guest come from?,She comes from Australia.,2.How do you spell the guests last name?,Winn.,3.When did the guest book her room in the hotel?,Four weeks ago.,4.What kind of room did the guest book in the hotel?,A single room with bath.,5.Who will help the guest deliver the luggage to her room?,The bellman.,.Listen to the following sentences and choose the best response.,(1)Good afternoon.Welcome to the Hilton Hotel.May I help you,sir?(C),(2)May I have your name,please?(A),(3)May I have your family name,please?(C),(4)Room reservations.Good morning.(B),(5)Would you mind filling out these forms?(B),.Listen to the proverbs and learn them.,1.A good laugh is sunshine in a house.,令人愉快的欢笑是房间里的阳光。,2.An apple a day keeps the doctor away.,一日一个苹果，医生远离我。,（冬吃萝卜夏吃姜，不用医生开药方。）,Part B Oral practice,.Interpret the following sentences from English to Chinese.,1.I booked a single room four weeks ago,My name is Rose Winn.Im from Australia.,我,4,周前预订了个单人间，我叫罗斯,温。我来自澳大利亚。,2.How do you spell your last name,please?,请问您的性怎么拼？,3.Yes,I have your reservation,Ms.Winn,a single room with bath.,我看到您的订单了，温女士，您订了间一个浴室的单人间。,4.Would you mind filling out this form?,请您填写下这张表格好吗？,5.The bellman will help deliver your luggage to your room.,行李员会把您的行李送到房间。,.Pairwork.,Student A is a receptionist of the Holiday Inn Hotel.He/She helps Student B to check in.Student B is a guest in one of the situations on the cards below.He/She wants to check in.,See you,Next,week,