xx有限公司xx工程技术有限公司iso程序文件中英文版-学位论文.doc

XXX有限公司
XXXXXXXX有限公司
XXXXXX工程技术有限公司

Procedures
（Basis of ISO9001:2008/ISO14001:2004/OHSAS18001:2007）

Document No.:HM-QE0P

Ver:D0

Compile : Distribut No.:
Review : Control state:
Approve : Effect date : 2015.01.10

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Procedure
Revision state
Ver D/0
HM-QE0P-01
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Chapter
Revised content
Revise date
Mender
Review
Approval

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Procedure
Catalog
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No
Document No
Document name
Page
1
HM-QEOP-01
Document control procedure
4
2
HM-QEOP-02
Record control procedure
14
3
HM-QEOP-03
Environmental aspects identification, evaluation and update control procedure
15
4
HM-QEOP-04
Hazard identification,risk assessment and risk control procedure
24
5
HM-QEOP-05
Information exchange and negotiation control procedure
31
6
HM-QEOP-06
Laws and regulations and other requirements control procedure
36
7
HM-QEOP-07
Management review control procedure
40
8
HM-QEOP-08
Human resource control procedure
46
9
HM-QEOP-09
Infrastructure and work environment control procedure
56
10
HM-QEOP-10
Customer-related control procedure
65
11
HM-QEOP-11
Purchasing control procedure
69
12
HM-QEOP-12
Production and service provision control procedure
77
13
HM-QEOP-13
Operation control procedure
84
14
HM-QEOP-14
Monitoring and measurement equipment control procedure
93
15
HM-QEOP-15
Emergency preparedness and response control procedure
98
16
HM-QEOP-16
Customer satisfaction control procedure
106
17
HM-QEOP-17
Internal audit control procedure
110
18
HM-QEOP-18
Monitoring and measurement control procedure
121
19
HM-QEOP-19
Compliance evaluation control procedure
129
20
HM-QEOP-20
Nonconformity control procedure
132
21
HM-QEOP-21
Data analysis control procedure
138
22
HM-QEOP-22
Corrective and preventive action control procedure
141

XXX有限公司
XXXXXXXX有限公司
XXXXXX工程技术有限公司

Document control procedure
（Basis of ISO9001:2008/ISO14001:2004/OHSAS18001:2007）

Document No.:HM-QE0P-01

Ver:D/0

Compile : Distribut No.:
Review : Control state:
Approve : Effect date : 2015.01.10
XXX有限公司
XXXXXXXX有限公司/XXXXXX工程技术有限公司
Procedure
Document control procedure
Ver D/0
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1.Purpose
To control the documents related to the company's QEO management system to ensure the documents are valid in any place.
2. Scope
Applicable to the document control that related to QEO management system.
3. Responsibilities
3.1 the general manager is responsible for approving the release of the QEO manual.
3.2 the management representative is responsible for reviewing the QEO manual.
3.3 each department is responsible for plan, use and storage of relevant documents.
3.4 administration is responsible for reviewing the existing system documents regularly.
3.5 each department is responsible for the collection, sorting and filing of documents related to the QEO management system.
4. Procedures
4.1 control of document classification and storage
4.1.1 QEO manual (including the control procedures of all the process) shall be kept by administration
4.1.2 the second level documents of QEO management system are divided into two parts:
a) department work handbook, which is the implement criteria to operate QEO management system for each department, that including: management standard(management regulartion); working standard (post responsibility and position requirement); technical standard(national standards, professional standards, enterprise standards and work instruction, inspection specification); documented record of department environment etc. Each department shall keep documents and report to administration to back up and preserve
b) other documents: it can be a quality plan,environment plan,safety plan,output document of design or other standards specific to specific product, project or contract. Documents should be suitable to its own activities, Each department shall keep documents and report to administration to back up and preserve
4.1.3 administration shall keep all the management documents, such as a variety of administrative management system, some of the external management documents, including related policies, regulations of the QEO management system.
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4.2 Control of document number
42.1 th code of QEO management system document
a) QEO manual:
The company name code -QEOM-XXXX, each chapter is also coded in the manual
For example: HM-QEOM-2015, A/0, that means the QEOM manual and the first version fisrt issued in 2015.
b) Procedure
Procedure code is HM-QE0P- XX
- XX is the number starting from 01
c) QEO records: document number - record number
For example: HM-QE0P01-01, that means the first procedure and the first record.
d) other QEO documents: company name code - department code – document number
For example: HM-HR-01, that means the first document issued by administration
Each department code pls see Annex
4.2.2 the version code is named by letters, like A, B...... is the first version, the second version...... revision number is named by number, like 0, 1, 2...... means without revision, the first revision, the second revison...... The first version issued first time expresses A/0.
4.2.3 when each version is modified to the tenth time, then should change any version, that’s to say, B version replace A version, be the same token.
4.3 the control of document plan, review, approve, release
In order to ensure that the document is sufficient and appropriate, the document should be approved before release, the approval date is the release date:

Plan
Review
Approve
Delivery Dept
Original storage Dept
QEO manul
Plan team
management representative
General manager
relevant departments
administration
Procedure
Plan team
management representative
General manager
relevant departments
administration
WI
relevant departments
department manager
management representative
relevant departments
administration
Ensure that all sites have the applicable document of corresponding version. The distribute and recycle of
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document shall fill in .
4.4 Control of the document controlled state
All documents are controlled, and then carry out by the corresponding departments. All controlled documents must be stamped on the cover to express its state, and indicate the distribute number.
4.5 Control of the document change
a) QEO manual shall be changed by administration, reviewed by the management representative, approved the general manager, distributed by the administration. The administration shall keep records of the document changes;
b) As the changes of other documents, firstly the relevant departments shall fill in the < application form of document changing>, then reviewed by the original approval department and then the documents can be changed, distributed, processed by the designated person. If the application is reviewed by other designated departments, then the department should obtain the relevant required background and information;
c) all the original documents that have been changed shall be recovered by the corresponding department in order to ensure the uniqueness of the valid documents.
d) revise methods: according to the specific situation, can take the measurement of drawing, circling, page changing, version changing etc.
4.6 Control of document use
a) the users should fill in le record>, and approved by the corresponding department before using.
b) the new document that needs to be re-received because of breakage and the distribute number does not change. And the corresponding old document shall be recovered; the document that is reissued because of loss should be given a new distribute number, and indicate the distribute number of the lost document is invalid ; the distribute department shall keep the records.
4.7 The storage, scrap, destruction of document
4.7.1 control of document store
a) all the document releated to QEO management system must be stored in a dry and ventilated and safe place;
b) the documents of each department are kept by the corresponding department.
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c) to the controlled document, adminisstration should promptly summarize the of each department.
d) nobody can scribe on the controlled documents, and private lend. Ensure documents are clear, easy to identify and retrieve.
4.7.2 control of document scrap and destroy
a) all the invalid or obsolete documents shall be withdrawn from all distributing or using place by the relevant departments, to ensure that the non - expected use of obsolete documents;
b)Any obsolete document that needs to be kept by some reason shall be properly identified;
c) the obsolete documents that should be destroyed shall be destroyed unified by administration.But firstly the relevant departments shall fill in the , and approved by the management representative.
4.7.3Control of document borrowing and copying
Any borrow or copy of the QEO management system documents shall fill in the , and approved by the responsible person of relevant departments in accordance with required authority , then can borrow or copy the documents from administration. Copies of controlled documents must be registered by administration.
4.8 control of external document
4.8.1 the departments that receive external documents needed to determine the planning and operation of the quality management system shall identify its applicability, and control distribution to ensure its effectiveness.
4.8.2 administration is responsible for the collection of the newest version of relevant national or professional or international standards, and unified numbers and stamps, distributes to the relevant departments, and recovers the old standard.
4.9 administration shall regularly review the existing QEO management system every year, and each department shall review according to the usual situation in proper time, and if necessary can revise according to the article of 4.5
4.10 the control of the media which is not a paper document also carrys out refer to the above articles.
4.11 any document of QEO records also carrys out according to
5. Related documents
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6. Related records
Document Distribute&Recycle record
Application form of Doc Changing
List of Controlled Document
Application form of destruction
Record of Borrow&Copy

Annex Each department code
Purchaing&Market Dept.
PM
Research&Development Dept
RD
Production Dept.
PD
Quality management Dept.
QM

Administration Dept.
HR

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Destroy
Revise/scrap
Store

Relevant department Flow chart relevant documents & forms

Usage demand

Use department

Protocol

Use department unified format of document

Application of plan&revise&scrap

Use department

Approvee

N Application form of Doc Changing
Y
management representative Application form of destruction
general manager
Distribute
department manager

administration List of Controlled Document
Document Distribute&Recycle record

Each use department List of Controlled Document
Administration

Application form of Doc Changing
Plan department Application form of destruction
Administration

End
Administration

Page 109/126

XXX有限公司
XXXXXXXX有限公司
XXXXXX工程技术有限公司

Record control procedure
（Basis of ISO9001:2008/ISO14001:2004/OHSAS18001:2007）

Document No.:HM-QE0P-02

Ver:D/0

Compile : Distribut No.:
Review : Control state:
Approve : Effect date : 2015.01.10
XXX有限公司
XXXXXXXX有限公司/XXXXXX工程技术有限公司
Procedure
Record control procedure
Ver D/0
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1. Purpose
To provide evidence for the effective operation of the QEO system through the control and management of records.
2. Scope
Applicable to the management of the records, including records from the supplier and the third party.
3. Responsibilities
3.1 each department is responsible for collection&cataloging&filing&management of their own records.
3.2 administration is responsible to record the version and number, and control the records.
4. Procedures
4.1 administration shall plan trore department, storage time ( general term), the specific term can refer to 4.1.2-4.1.5.
4.1.1 the storage time of production approval documents, purchase orders and change forms shall be at least the term of validity required by the service in the current production plus a calendar year, unless there is any other requirements form the customer.
4.1.2 the minimum storage period of the QEO operating status record is five years.
4.1.3 the time of the records of internal audit, management review is three years.
4.1.4 the quality records that directly reflects product safety performance, s