1、資訊管理與決策資訊管理與決策Information,Management,and Decision Making Three Main Schools in Management TheoryTechnical-RationalPlanning,Organizing,Coordinating,Deciding,ControllingBehavioral High-volume,high-speed workVariety,fragmentation,brevityIssue preference:current,ad hoc,specificComplex web of interaction
2、s,contactsStrong preference for verbal mediaControl of the agendaCognitiveManagerial RolesInterpersonal RolesRoleBehaviorSupport SystemFigureheadNone existLeaderInterpersonal None existLiaisonElectronic Communication systemsSource:XXXXXXXManagerial RolesInformational RolesRoleBehaviorSupport SystemN
3、erve centerManagement information systemsDisseminatorInformation processingMail,office systemsSpokesperson Information processingOffice and professional systems,workstationSource:XXXXXXManagerial RolesDecisional RolesRoleBehaviorSupport SystemEntrepreneurNone existDisturbance handlerDecision makingN
4、one existResource allocatorDecision makingDecision support systemsNegotiatorNone existSource:XXXXXXModals of Individual Decision MakingRational modelComprehensive rationalitySatisficing modelBounded rationalityMuddling throughSuccessive comparisonPsychological Cognitive typesModels of Organizational Decision MakingRational actorComprehensive rationalityBureaucratic Organizational output Standard operating proceduresPoliticalPolitical outcomeGarbage canNonadaptive organizational programs