初级商务英语听力教师用书全套教学教程电子课件整本书.pptx

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,2021/11/28,#,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,2021/11/28,#,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,2021/11/28,#,Meeting People,Unit 1,In this unit we will talk about,greeting people;,introducing oneself;,introducing others;and,finding topics for small talks.,1.Starting up,Meetings are central to business communication.As the famous business expression goes,Time is money,.Setting goals and time limits,keeping to the agenda,and knowing how to refocus,are key components of an effective meeting.This may sound simple in ones own native language,but it is a little trickier when the participants do not speak fluent English.,Work in pairs.Discuss with your partner the key factors of an effective meeting.Use the following table for help.,Answers,Omitted,2Greeting,2.1Formal and informal greetings,A Listen to the following conversations and decide which are formal and which are informal by putting a tick()in the correct box.,Script and Answers,1)Good morning.Mr.James.,How are you today,?,Very well,thank you.Mr.Smith.How about you?,Just fine.Thank you.,2)Hey,Jane.,Hows it going,?,Not bad.Thanks.,3)Alright,Alice,Whats up?,Cant complain.,Bill4)Hello,Mr.Hamilton.Its lovely to see you again.,Hello,Ms.Wilson.Nice to see you too.Its been a long time,hasnt it?,How are things with you,?,Im OK.Thanks.,5)Excuse me,.Are you,Mr.Black,from,Britain?,Yes,I am.Its lovely to see you.,Nice to see you,too.,B Listen to the conversations again and fill in the blanks.,C Pair work.Read the following situations and decide whether you should use formal greetings or informal ones by putting a tick()in the correct box.Make dialogues according to the given situations with your partner in proper ways.You may use the following language focus for your reference.,Answers,A,Formal 2)Informal 3)Informal,4)Formal 5)Formal ,C,Formal 2)Informal 3)Formal,4)Informal 5)Formal ,2.1Formal and informal greetings,2.2Questions and replies during greetings,A You are going to hear six questions.However,the questions are not in the same order with the replies on the right.Please match them by writing down the numbers of the questions in the proper places.,Script and Answers,1)Did you have a good trip?,2)Can I help you?,3)Are you Mr.Smith from IBM?,4)Would you like something to drink?,5)How long are you planning to stay here in this city?,6)Have you been here before?,B Listen to the six questions again and write down each of them.,Answers,A,5Ill probably be staying till the end of this month.,4Black coffee,please.,6No,this is my first visit.,2Yes,please.Im to meet Mr.Lee,the Sales Manager.,1Yes,thanks.I had a very good trip.,3Thats right.Nice to meet you.,22Questions and replies during greetings,3.1Introducing oneself,A Listen to the self-introduction of Connie during an interview and fill in the blanks.,Script and answers,Hello.My name is Connie Wilson.I was at California University for four years and graduated in 2018.I studied marketing.I got my first job upon my graduation.It was with a multinational company.They have a training program for people just graduated from university and it lasts 12 months.During that period,I could work in different departments,such as Personnel,Marketing and After-Sales.I even went to visit customers with the sales representatives.I enjoyed it very much and I learned a lot.,B Pair work.The following are two business cards.Choose one of them and play his or her role.Introduce yourself to others.Give as many details as you can.In addition to the information on the card,you may invent more information as you wish.,3Introducing People,3.2Introducing others,A Listen to three introductions about three famous persons,guess and write down their names.,Script,1)Let me introduce the first gentleman.Hes an American businessman,the previous chairman of Microsoft.He was born in Seattle in 1955.Hes the worlds second richest man in 2018 according to Forbes with a net worth of about$90 billion.Do you know who he is?,2)Id like you to know something about this CEO.He was born in New Mexico in 1964 and focused on e-commerce industry.Hes the richest man in the world with a net worth of around$150 billion in 2018.Guess who he is.,3)Id like to say something about this American businessman involved in investment.He was born in Omaha in 1930.According to Forbes,he is the third richest man in 2018 with a net worth of around$84 billion.His nickname is“God of Stock”.He is regarded as one of the worlds greatest stock market investors.Now guess who he is.,B Listen to the introductions again and fill in their personal information card as follows.,Answers,A,1)Bill Gates2)Jeff Bezos3)Warren Buffett,B,Name,Place of Birth,Year of Birth,Business Field,Net Worth,Bill Gates,Seattle,1955,software,$90 billion,Jeff BezosMew Mexico,1964,e-commerce,$150 billion,Warren Buffet,Omaha,1930,stock market investment,$84 billion,3.2Introducing others,3.3Meeting a client at the airport,A Listen to the conversation and fill in the missing information in the following sentences.,Script,Tom:Excuse me.Are you Mr.Nelson from Western Electronics?,Bob:Yes,I am.And are you Mr.Hamilton from Apple Trading?,Tom:No,Im not.Im Tom Clinton,the marketing manager.This is Anna Anderson.She is Mr.Hamiltons assistant.,Anna:Hello,Mr.Nelson.Mr.Hamilton is supposed to be here but he had something urgent to deal with this morning,so he asked me and Tom to meet you.Hope you dont mind.,Bob:Not at all.Nice to meet you two.And please feel free to call me Bob.,Tom:It would be my great pleasure.How was your flight,Bob?,Bob:Not too bad.,Anna:How long do you intend to stay?,Bob:Uh.About one week.Well have enough time to talk about our business.Tom:That would be great.,Anna:Shall we have a cup of coffee now?,Bob:Good idea.,3.3Meeting a client at the airport,B Listen to the conversation again and answer the following questions.,Answers,A,1),Excuse me.,Are you Mr.Nelson from Western Electronics?,2)Please,feel free,to call me Bob.,3)It would be my,great pleasure.,4)Well have enough time to,talk about our business.,B,1)Tom is the marketing manager and Anna is Mr.Hamiltons assistant in Apple Trading.,2)Because he had something urgent to deal with that morning.,3)He felt not too bad.,4)They were going to have a cup of coffee somewhere.,C Group work.Play roles of the three and practice the dialogue.You may use the answers in Exercise A and B for your reference.,3.4Introducing a senior executive in the office,A Listen to the conversation and decide whether the following statements are true or false by putting a tick()in the correct box.,Script,Peter:Good afternoon,Sarah.Its great to see you again.How was your trip?,Sarah:Pretty good.I felt a little tired yesterday,you know,the time difference.But Im OK now.,Peter:Great.If you are ready,Id like to introduce you to meet Clair,our chief accountant.Clair,Id like you to meet Ms.Sarah Salice.,Sarah:Pleased to meet you,Clair.I know you are doing a great job.,Clair:Thank you,Ms.Salice.Im so glad to see you,too.,Sarah:Just call me Sarah.,Peter:Sarah,may I introduce John to you?He is our marketing manager.John,this is Ms.Sarah Salice.,John:Hello,Ms.Salice.How are you?,Sarah:Im fine.Thank you.I know that since you take charge of the marketing,there have been great positive changes.I think we can talk more about it later.,John:OK,Im willing to talk to you.,Peter:I think you will find all of our staff is top-notch.,Sarah:Im already convinced from the reports Ive seen.,3.4Introducing a senior executive in the office,B Listen to the conversation again and complete the following sentences.,Answers,A,1)False 2)False 3)False 4)True,B,1)Sarah felt a little tired because of the,time difference,.,2)Peter introduces,Clair,and,John,to Sarah.,3)According to Sarah,since John took charge of the,marketing,there have been great positive,changes.,3.5Attending an international conference,A Listen to the conversation and fill in the missing information in the table.,Script,William:Hello,my name is William Morris from Canada.,Susan:Oh,hello.Im Susan Lee from Germany.And this is John Miles with Apple Trading Company.Weve just known each other here.,John:Nice to meet you,Mr.Morris.,William:Nice to meet you,too.Are you also from Germany?,John:No.Im an American.But I work in Paris,the division office for my company.Im the marketing manager.,William:Oh,thats nice.Paris is a beautiful city.Im the chief accountant for Coca Cola.My division office is in New York.How about you,Susan?,Susan:My division office is far from here.I work in Shanghai.Have you ever heard about the city?,William:Sure.Thats a large city in China.Which company are you with?,Susan:Simens.And Im the personnel manager there.,John:Are you used to the food in Shanghai?,Susan:Actually,I like the food there very much.Its really to my taste.,William:I hope I could have a trip in China.,John:Me,too.Maybe we can go there on a holiday together and Susan could be our guide.,William:Thats a great idea.,3.5Attending an international conference,B Pair work.Play roles of the three and practice the dialogue.You may use the table in Exercise A for your reference.,Answers,A,Name,Nationality,Company,Division Office,Position,John Miles,American,Apple Trading,Paris,Marketing Manager,Susan Lee,German,Simens,Shanghai,Personnel Manager,William Morris,Canadian,Coca Cola,New York,Chief Accountant,4Small Talks,A Listen to the following conversation between an American client Mr.Harry Smith and a Chinese manager Wang Lin.Write down the questions in the proper places.,Script,Harry:Hello,Im Harry Smith.,Wang:Hello,Im Wang Lin.Im here to pick you up.,Harry:Thank you.Thats so kind of you.,Wang:Had a good trip?,Harry:A very good trip.Thanks.,Wang:You look great.How old are you?,Harry:Uh.Well,Im 37.,Wang:Are you married?,Harry:Yes.,Wang:Is this your first trip in Dalian?,Harry:Actually no.I came here one year ago on a holiday with my wife.,Wang:Do you have children?,Harry:Well,no.We dont have any children yet.,Wang:Do you like Dalian?,Harry:Yes,very much.,Wang:Why do you like it?,Harry:The people here are very warm and nice and I love the weather here.,Wang:I see.What are your hobbies?,Harry:Oh,I like swimming and playing golf.,B Pair work.Find some topics you can talk about during small talks when you meet people in business.Make dialogues according to each topic.,Answers,A,B,weather,2.surroundings,3.interests and hobbies,4.travel and transport,5.entertainment(favorite food/song/movie/star),Proper questions:,1)Have a good trip?,2)Is this your first trip in Dalian?,3)Do you like Dalian?,4)Why do you like it?,5)What are your hobbies?,Improper questions:,1)How old are you?,2)Are you married?,3)Do you have any children?,4Small Talks,5Role Play,Make a group of three and role play the three famous people mentioned in 3.2 in this unit.Read all of their personal information cards carefully.Suppose three of you meet at an international business conference.Please greet each other,introduce yourselves and then have a small talk.After the first round,exchange roles.The following language focus may be helpful.Stop and review,Review the aims for this unit and think about what you have learnt.Complete the checklist by putting a tick()in the correct box.,Yes,I can do this,No,I need more practice,Greet people,Introduce yourself,Introduce other people,Find topics for small talks,Interviews,Unit 2,In this unit we will talk about,interview preparation;,interview process;,interview technique;and,interview practice.,“Interview is a game in which I deal the cards,but you hold the aces.Its up to you to play them.”This statement is made by an interviewer.How could you understand the sentence?Exchange your idea with your partner.,1.Starting up,2Interview Preparation,2.1Interviewers questions and interviewees questions,A Listen to the following 10 questions and try to find out which ones are the interviewers questions and which ones are the interviewees questions.Please write down the number of each question in the proper place.Each question will be read only once.,Script and Answers,1)Why do you like to work with us?,2)May I ask when I will know if I have the job?,3)Would there be any opportunity to work abroad in the future?,4)What sort of experience have you got?,5)What qualities do you feel a successful manager should have?,6)May I ask what the normal working hours are?,7)What are your weak points?,8)Are there any training programs for new employees?,9)Could you tell me a little about the employee benefits?,10)Do you have any plans for further education?,B Listen to these questions for the second time.And write down each question.,C Pair work.Discuss with each other on more questions asked by interviewers and interviewees during an interview.,Answers,A,Interviewers questions:1 4 5 7 10,Interviewees questions:2 3 6 8 9,A Listen to the recording and fill in the missing words in each statement.,Script and Answers,1.Successful interviewing begins with,preparation,.The most important aspect of successful interviewing is not your,experience,your degree or your resume.Thats what got you the interview.,2.It is helpful to consider the interview a,performance,or a game whose goal is to sell the interviewer the idea that you are the best person for the job.,3.Give the interviewer every reason to believe that you can,handle,the job for which you are being considered.,4.The main reason most candidates do not get the job is that they dont inspire,confidence,.,5.Interviewing is a skill that is learned with,practice,just like any sport or performance.,6.Plan to be at the interview five minutes,early,;dressed in appropriate business clothes.,7.Make sure the conversation goes two ways during an,interview,.Do ask questions to involve the interviewer.,8.You dont need snap(v.突然说出)answers to every question.,Pause,and,collect,your thoughts before answering.It indicates you think before you speak.,B Read the eight sentences again and discuss in small groups on other important factors necessary for a successful interview.,2.2Useful Tips,“What is your biggest weakness?”This question is so typical in interviews,you must be well-prepared before that.Now,are you ready for these interview trick questions?Here are some tips to answer them.,A Listen to the recording and write down four trick questions.,Script,The first trick question in an interview is“If you were an animal,which one would you be,and why?”,The key is to focus not on the object but on the reason.Think of the personality trait you would most like to express and keep that trait in mind throughout the interview.It is much easier to answer such kind of questions when you already know you wish to be seen as dependable,friendly,or strong.,Next,“What did you dislike most about your last job?”,No matter what your personal feelings are,keep your attitude positive.Mention that you felt you werent challenged enough,or that the opportunities for development were too limited.,The third one,“Why did you leave your last jo