麦当劳肯德基点餐专用英语.doc

Menu and 50 commonly used sentences of spoken English

Part One Menu 菜单

Hamburger 汉堡包

Big Mac
巨无霸

Filet-o-Fish
麦香鱼

McChicken
麦香鸡

Chicken McNuggets
麦乐鸡

Spicy Chicken Filet Burger
麦辣鸡腿汉堡

Spicy McWings
麦辣鸡翅

Egg Sausage Burger
麦香猪柳蛋

Hamburger
汉堡包

Cheeseburger
吉士汉堡包

Double Cheeseburger
双层吉士汉堡包

EVM/Combo Meal

Big Mac Combo Meal
巨无霸套餐

Cheeseburger Combo Meal
吉士汉堡套餐

Filet-o-Fish Combo Meal
麦香鱼套餐

McChicken Combo Meal
麦香鸡套餐

Chicken McNuggets Combo Meal
麦乐鸡套餐

Spicy Chicken Filet Burger Combo Meal
麦辣鸡腿汉堡套餐

Spicy McWings Combo Meal
麦辣鸡翅套餐

Egg Sausage Burger Combo Meal
麦香猪柳蛋套餐

French Fries (Large/ Medium/ Small) 薯条(大/中/小)

Beverages 饮料

Orange Juice
橙汁

Hot Tea
热红茶

Coffee
热咖啡

Hot Chocolate
热朱古力

Milk
鲜奶

Coca-Cola
可乐

Fanta
芬达

Sprite
雪碧

Happy Meals 开心乐园餐

Hamburger Happy Meal
汉堡包开心乐园餐

Cheeseburger Happy Meal
吉士汉堡开心乐园餐

Chicken McNuggets Happy Meal
麦乐鸡开心乐园餐

Desserts 甜品

Milk Shake (Chocolate/ Vanilla/ Strawberry)
奶昔(巧克力/香草/ 草莓)

Sundae (Chocolate/ strawberry/ Pineapple)

新地(巧克力/草莓/菠萝)

McFlurry (Cappuccino/ Mini M&M’s Milk Chocolate/ Oreo Cookie Crunch)
麦旋风(咖啡/朱古力/曲奇)

Cone
圆筒冰淇淋

Apple Pie/ Pineapple Pie/ Orange Pie
苹果派/菠萝派/橘子派

Soup 汤

Vegetable Soup
海鲜汤

肯德基英语服务

菜单Menu

经济豪华餐Meal

Roasted chicken burger combo黄金烤鸡腿堡套餐

Mini burger combo田园脆鸡堡餐

Extra tasty crispy burger combo劲脆鸡腿堡餐

Zinger burger combo香辣鸡腿堡餐

Mexican Twister combo墨西哥鸡肉卷餐

Dragon Twister combo老北京鸡肉卷餐

New Orleans roast wings combo新奥尔良烤翅餐

Hot wing combo香辣鸡翅餐

Bucket meal外带全家桶

快乐儿童餐Kid’s meal

A set：Nugget+Mashed Potato+Mirinda

B set：Original Recipe+French Fries+Mirinda

C set：Mini Burger+French Fries+Mirinda

鸡类产品Chicken Products

Original Recipe吮指原味鸡

Hot Wings香辣鸡翅

New Orleans roast wings新奥尔良烤翅

Zinger burger香辣鸡腿堡

Extra tasty crispy劲脆鸡腿堡

Mini Burger田园脆鸡堡

Mexican Twister墨西哥鸡肉卷

Dragon Twister老北京鸡肉卷

Popcorn Chicken劲爆鸡米花

Nuggets上校鸡块

Roasted chicken burger黄金烤鸡腿堡

早餐Breakfast

Egg & Pork Congee皮蛋瘦肉粥

Chicken & Mushroom Congee香菇鸡肉粥

Seafood & Egg Congee海鲜蛋花粥

Egg & Pork Floss Twister鸡蛋肉松卷

Egg & Pork Sausage Twister鸡蛋猪柳卷

早餐优惠组合Braekfast Combo

Cheese & Egg Burger Combo芝士蛋堡餐

Mini burger combo田园脆鸡堡餐

Mini burger with Egg combo田园脆鸡堡加蛋

Pork & Egg Burger combo猪柳蛋堡餐

Congee & Potato Stix Combo花式粥餐

Egg & Pork Floss Twister Combo鸡蛋肉松卷餐

Egg & Pork Sausage Twister Combo鸡蛋猪柳卷餐

早餐饮料及配餐Drinks & Side Items

Orange Juice都乐鲜橙汁

Fresh Milk/ Hot Milk鲜牛奶/热牛奶

Milk Tea奶茶

Potato Stix香脆薯棒

French Fries薯条

Mashed Potato土豆泥

Corn on the cob香甜粟米棒

Egg & Vegetable Soup芙蓉鲜蔬汤

Dinner Roll胡萝卜餐包

Corn Salad玉米沙拉

Seasonal Vegetable四季鲜蔬

Dessert甜点

Ice Cream Cone脆皮甜筒 Chocolate/Blueberry巧克力/蓝莓

Sundae圣代Chocolate/Strawberry巧克力/草莓

Egg Tart葡式蛋挞

Drinks饮料

Pepsi Cola百事可乐

Seven-up七喜

Mirinda美年达

Ice Tea雀巢冰爽茶

Ice Tang雀巢橙C

Coffee咖啡

Tea红茶

Milo美禄

Tang橙汁

Milk牛奶

Nine Lives Juice九珍果汁

Good Balance Tea清衡茶

调味品和日常用品Condiments & Common Restaurant Items

Ketchup番茄酱

Coffee mate奶精

Sugar糖

Sweet & Sour Sauce糖醋酱

Sweet Chili Sauce甜辣酱

Napkin/Tissue餐巾纸

Stirrer搅拌棒

Straw吸管

Toothpick牙签

Spoon勺子

Tray托盘

Cup杯子

虽然麦当劳、肯德基这类快餐店在国内外都受到不同程度的质疑，但就餐时间拥挤的人群还是充分说明了人们对他们的依赖。除了方便快捷，美味也是一大诱惑。想知道用英语在麦当劳这类快餐店怎么点餐吗？赶紧来学两句吧，当你身在国外时，没准儿就用得上了。

1. May I help you? / What can I get for you today?
这是在美国每个店员都会问的。

回答：Yes.
这句也可以不答，直接点餐。

2. For here or to go? / Stay or to go?
在这儿吃还是带走？

回答：For here, number one combo. / To go, one Big Mac with medium fries.
视情况回答。

3. With cheese?
在 Burger King 等店点汉堡时，店员会问你要不要另外加 cheese，大家会比较不习惯。在麦当劳则通常不问。

回答：Yes. / No. Thanks.
视情况回答。如果店员没问，你也可以主动说 without cheese。

4. Do you need some drinks? / Would you like something to drink? / What kinds of drinks?
要不要点饮料? / 要什么饮料? (点套餐时店员会问这一句)

回答：Yes, one small Sprite. / Coke, please.
美国每种饮料都有名字，下面再各别介绍。

5. Cream or sugar?
要奶精还是糖? (有时点咖啡店员会这样问)

回答：Both. / Cream. / Suger.
视情况回答。

6. Would you like fries to go with that?
要不要薯条啊? (如果你是单点汉堡，店员可能会这样问)

回答：No, That's all. / Yes, a big one.
不要，就这些。/ 一个大份的。（如果你想要的话）
视情况回答。

7. Is that all? / Anything else?
就这些了吗?

回答：That's it. / That's all.
就这些了。通常用 That's it 的比较多。

8. Five dollars and fifty five cents.
店员会告诉你总共多少钱。

回答：Here is six dollars.
视情况回答。

9. Here is forty five cents, have a great day!
如果刚好，他有时会说There is no change!

回答：Thanks. / You too!
视情况回答。

下面我们来看一下快餐店通常serve的食物：

1 套餐 (combo)
通常看着图片就知道几号是什么套餐，点套餐时只要说 Combo number one，或是 number two 就好了。有时店员会问Do you want to go large? 如果你需要，他会给你大的薯条和可乐。

2. 汉堡 (hamburger)
老美说汉堡通常会说 burger， 如 cheese burger。在美国单点汉堡店员会问你 goes with cheese? 所以也可以在点的时候就说 without cheese，他就不会再问你了。有些比较好的餐厅还会问你肉要几分熟，有意思吧。

3. 薯条 (fries)
记得以前学英语时薯条是 French fries，在美国说 fries 就可以了。

4. 饮料 (drinks)
在快餐店的饮料就那么几种： a. 可乐 coke b. 减肥可乐 diet coke (diet) c. 雪碧 Sprite d. 橘子汽水 Hi-C (or orange soda) e. 冰茶 (iced tea)
在美国的 soft drink 大多数是可以 refill 的，你可以在店里喝一杯，离去时再去 refill 一杯，相当划算。

Tips:

1. 有些老美喜欢用 "Micky D's" 代替 "McDonalds." 例如："Yang, wanna grab some Micky D's?", "Let's go to Micky D's."

2. 在美国的麦当劳和中国不同的是，它们的蕃茄酱都是自己用的，它会有另外一个小台子摆酱和吸管。但是如果你是外带，他就会你要什么酱 (Which sauce do you like?)，你就可以答说 ketchup 或是 BBQ sauce。

3. 有些店的奶精跟糖是摆在外面给你自己拿的，这时你如果点咖啡他们就不会问你 Cream or sugar? 但有些店会把奶精跟糖收在柜台后面，这时他们就会问你"Cream or sugar?"

4. 如果你点的是套餐，你可以跟他说 Can I biggie size it? 那么他就会给你大份的薯条和大杯的可乐，当然是要加钱的，不过通常加的不多。

5. 最有效率的点餐说法：Three, ketchup, Coke to go. 意思是 Combo number three, give me ketchup, I want Coke and to go! 真是一点废话都没有。

Good morning. Welcome to KFC!早上好，欢迎光临肯德基！

May I help you, sir?能为您效劳吗，先生？

May I take your order now?您现在要点餐么？

Welcome to KFC. May I take your order? 欢迎光临肯德基，您现在要点餐么？

Hello! KFC Restaurant at your service!您好，肯德基餐厅为您服务

Excuse me, madam, what can I do for you?我可以帮你什么忙么，女士？

点餐Ordering

Would you like anything else?还需要我为您点什么吗？

Could you repeat the order, please?请重复一下您点的餐，好吗？

How many cups would you like to have, sir?您要几杯，先生？

May I know how many people?请问一共几位用餐？

Well, I would like to suggest you get it to take away if you are in hurry.如果您赶时间的话，我建议您打包。

What would you like to drink, sir?先生，您想喝点什么饮料？

Would you have it here or for take away?请问您在这里吃还是打包？

Would you like to have a set meal or order them separately?请问您是要套餐还是单点 ？

建议性销售Suggestive selling

Would you like some soup, madam?您要点汤么，女士？

Would you like to try our latest promotion?您想尝尝我们的新产品吗？

Well, I would like to suggest the bucket meal, sir.我向您推荐我们的全家餐，先生

This bucket would be a perfect choice for a family of three.我认为这份全家餐适合三口之家。

If you prefer a light burger, the Mini Burger Combo would be a good option.如果您喜欢清淡一点的汉堡，我建议您来个田园脆鸡堡餐。

We have a variety of chicken foods.我们有各种鸡类产品可供选择。

Would you like one more order of French Fries?要不要再来份薯条？

找零和结账change and check-out

Do you have 50 fen?请问您有5毛钱吗？

Here is your change, miss.这是您的找零，小姐。

I’m sorry we don’t accept foreign currency.很抱歉我们不收外币。

It is very kind of you, sir, but we are not allowed to accept tips.先生，您真是太好了，但我们不能收小费。

Sorry, we can’t accept this, it is counterfeit.抱歉，这是假币。

Thank you, thirty eight yuan & fifty fen, please.总共是38.5。

You have ordered 2 bucket for 116 yuan. Is that right?您订了两个全家桶一共是116元，请问还需要什么吗？

呈递餐饮，感谢顾客Closing

Every Kids Fun Meal comes with a free toy.儿童餐有玩具送

Have a nice meal.祝您用餐愉快

Have a pleasant weekend, sir.祝您周末愉快，先生

Hope you enjoy the meal.希望您吃得开心

It is a pleasure to be of service.为您服务我很荣幸。

Always at your service, madam.欢迎下次光临，女士

My pleasure.乐意为您效劳

大厅服务Lobby service

Could you please wait in line, sir?先生，请您排队等候好吗

Excuse me, sir, may I take these away?对不起，先生，我可以把这些空盘子收走吗

Go straight ahead and turn left, and you will get to the washroom.洗手间一直走然后左转

Sorry ,sir, this is a non-smoking restaurant. Sorry for any inconvenience.先生，对不起，请勿吸烟

May I suggest that you keep an eye on your handbag.请保管好您的手提袋

Miss, do you mind sharing this table with others?小姐，别的客人想和你共用这张桌子，好吗

We open from 7:00 in the morning until 23:00.我们的营业时间是从早上7：00到晚上23：00

Would you like a baby chair for your child?要不要给您的小孩拿张婴儿椅

顾客抱怨处理Service Recover

Could you wait a minute?请等一分钟左右，好吗

Sorry, madam, I am afraid that you have to wait for about two minutes. Do you mind taking a seat here first?对不起，女士，得等两分钟左右，请您先到那边座位上座下好吗

I’ll get the manager for you. He’ll be glad to help you.我去把经理叫过来，他会很乐意帮助你

I’m terribly sorry, sir, there may have been a mistake.非常抱歉，可能弄错了，我向您表示道歉

Beg your pardon, could you repeat that?对不起，我没听请，重复一下好吗

I’m sorry I made a mistake with your order, madam.夫人，很抱歉我下错单了

Part Two 50 commonly used sentences of spoken English 50句简单用语

Taking Orders 点餐用语

1. May I have one Fries, one Big Mac and one medium coke?

(Or: I would like to have one medium Fries, one Big Mac and one medium coke.)

What you have just ordered can make an Extra Value Meal. It’s only 17.30.

2. Would you care for a drink/ dessert/ any Fries?

3. I want two burgers and two big cokes to go.

May I have one more ketchup?

Sure, have a good appetite.

4. May I have more napkins?

Sure, here you are.

5. May I have a refill?

Sure, no problem.

6. One Fries, big or medium?

7. Sorry, I beg your pardon?

8. Sorry, could you speak more slowly?

9. One second, please.

10.Would you like to have ice on your coke?

11. Which sauce would you like, sour or spicy?

12. I would like to have a McFlurry.

Which flavor? Coffee, chocolate beans or cookies?

13. Would you like to try the new Orange Pie?

14. If you add one small Fries, you can get a Happy Meal Toy for free.

15. I’ll repeat what your order is.

16. You have ordered one Medium Fries, one Apple Pie and one Big Coke, anything else?

17. It’s 14 yuan 50cents in total.

18. Here’s what you have ordered and also your change.

19. Thank you.

You’re welcome.

20. Sorry to keep you waiting.

21. May I take your order here?

22. Do you accept credit cards?

Yes, we do. But only these cards are valid.

23. Could you write me an invoice for this?/ Can you give me a receipt?

Sure, please wait over there.

24. For here or to go?

Questions & Answers

1. Sorry, the Fries are not ready yet. Please wait a few seconds.

2. Sorry to keep you waiting. Here’s your Fires.

3. Sorry, this coupon is not valid anymore.

4. Here is the new coupon. It’s valid until the end of June.

5. Sorry, we don’t have special breakfast here.

6. You can have special treat of breakfast here.

7. Sorry, we don’t accept foreign currency here.

8. You can have the money exchanged at the bank across the street.

9. Sorry, the rest room is full now. Please wait in line.

10. Excuse me, is this yours?

Recommending Services

1. You can keep your kid in the Playland. I’ll take care of her.

2. You can rent this umbrella for free, 25 yuan as pawn.

3. Excuse me, where is the rest room?

Go up the stair and turn left, the rest room is at the end of the corridor.

4. There are more seats upstairs.

5. There are more seats downstairs.

Good-bye

1. Thanks for coming.

2. Have a good (nice) day!

3. Come back again.

4. Have a good weekend.

Part Three Greetings 欢迎语

1. Hello, welcome to McDonald’s.

2. Good morning/ Good afternoon / Good evening. Welcome to McDonald’s.

3. Hello, can I help you?

4. Hello, what can I do for you?

5. Hello, may I take your order, please?

6. Hello, please come here to take your orders.

7. Merry Christmas. Welcome to McDonald’s.

8. Happy new year. Welcome to McDonald’s.

包类:
Mc Chicken 麦香鸡
Mc Oz 一种主要成分为蔬菜的汉堡，不知道中文是什么
Big Mac 巨无霸
Cheese Burger 芝士汉堡
Quarter Pounder汉堡
fillet-o-fish 麦香鱼

炸类:
French Fries 薯条
McNugget鸡块
hash brown薯饼

甜品:
ice cream(cone)雪糕桶
sundae圣代
Milk Shake奶昔
Apple Pie苹果派

餐类：
Happy Meal开心乐园餐
McValue Meal 应该是经济餐之类吧，有中可乐，薯条，包可自选。
最近还出了什么delichoice的，没吃过所以没研究。

Kentucky Fried Chicken
original recipe chicken原味鸡
hot and spicy chicken辣味鸡
mashed potato 土豆泥
Potato Wedges薯条
Corn玉米
twister卷
salad沙拉
Crispy Strips鸡翅
popcorn chicken 鸡米花
我对Kentucky 没什么研究， 中文名我都不知道...

餐类
Dinner for two 有两杯可乐两份薯条还有五块鸡
Two piece feed这个不太清楚
extreme burger meal一杯可乐一份薯条一个包一块鸡和一份土豆泥/沙拉

鸡腿 drum sticks。
巨无霸 Big Mac。
香葱米饼 spring onion rice
超值套餐 extra-＆#118alue meal
extra表示额外的意思，＆#118alue 表示价值，放在一起指的是额外价值的一顿饭，翻译成超值套餐。
板烧鸡柳汉堡 grilled chicken filet burger
grill是美国人的一种叫做烤架厨具，引申为动词 烘烤。Filet 表示各种肉的肉片。
麦香鱼 filet-o-fish
牛肉汉堡 hamburger
吉士汉堡 cheeseburger
火鸡汉堡 turkeyburger
虾肉汉堡 shrimpburger。
甜点 dessert。
des表示away离开，sert表示serve服务，甜点表示的是结束的一道菜。
菠萝派 pineapple pie 菠萝名为pineapple
圆桶冰淇淋 cone。
圆锥体的意思。可能是因为圆桶冰淇淋的形状和圆锥体很像的原因吧。
浓缩橙汁concentrated orange juice