物业英语课件与答案整套教学教程电子讲义教案.ppt

Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Company Logo,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Company Logo,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Company Logo,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Company Logo,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Company Logo,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Company Logo,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Company Logo,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,Company Logo,*,Click to edit Master title style,Unit 1Hello,This is Sunshine Property Management Company Ltd.,Unit 1,Section 1:,Practical Listening,Section 2:,Practical Speaking,Section 3:,Practical Reading,Passage:What is Property Management,Section 4:,Practical Writing,Companys Profile,Company Logo,Practical Listening,Paul Smiley,arranged by his company in USA,he came to the Spring City with his family.He is going to work there for about one year.He is considering renting an apartment.One day,in the morning he saw an advertisement given by Sunshine Property Management Company through the Internet.Paul comes to the news reception and raises some questions.,Company Logo,Practical Listening,Listen and answer the following questions.,1.What services does the company provide?,2.What are the areas the company offer counseling and advice?,Specialists from our company will offer you professional advice,on how to,invest,in property,how to,manage,property,how to,budget,your property investment and laws,and,regulation,counseling concerning real estate,a variety of comprehensive services including,property management,counseling,real estate agency,cleaning,and maintenance and management personnel,training,.,Company Logo,Practical Listening,3.What cleaning and maintenance services does the company provide?,4.What kind of training does the company provide?,5.What is the contact number of the Management Office?,buy,sell and,rent,various kinds of properties,at the clients request.,inner and outer,wall,cleaning and maintenance for,hotels,offices and,apartment,buildings,800-123456,Company Logo,Listen and read aloud the conversation.,Practical Listening,Company Logo,Practical Speaking,Paul Smiley would like to rent an apartment by Sunshine Property Management Company,so he calls the company to make an appointment with the property manager.,Listen the dialogue and imitate the pronunciation and intonation of the speakers.,Sample Dialogue:,Company Logo,Read aloud the dialogue and pick out the useful words and expression about property.,be located in,city center,traffic around is convenient,the layout of the unit,the maids room,be attached to,furnished/non-furnished,surroundings and the community,beautiful area(neighborhood),facilities,位于,市中心,周围交通便捷,单元布局,保姆间,连接,带有家具/不带家具,周围环境和社区,设施美丽的地区,Practical Speaking,Company Logo,还有,秒,15,14,13,12,11,10,9,8,7,6,5,4,3,2,1,0,GO,1.,Good morning.Sunshine Property speaking.May I help you?,2.,Good morning.This is Paul Smiley.,3.,May I make an appointment with the property manager,Lucy Wang?,4.,OK,when would you like to see her,Mr.Smiley?,5.,How about tomorrow morning?,6.,Let me check.Good!How about ten oclock?,7.,Great!Thank you very much.,8.,I will be here at ten oclock tomorrow morning.,You are welcome.Bye!,Practical Speaking,Read the dialogue,and,Pick out useful sentences,about,making an appointment by phones.,Read aloud,the following sentences.,Company Logo,Role Play making an appointment.,A:Receptionist,B:a Client,Practical Speaking,Hello,this is Service Department of the Sunshine Property,Management Company.What can I do for you?,What date/time is convenient for you?,How about the day after tomorrow at five oclock p.m.?,Are you free next Tuesday at two oclock p.m.?,Could we make a tentative appointment for Friday?,Im calling to make an appointment with the property manager.,Could you arrange an appointment with Mr.Green for me?,Id like to drop by tomorrow to talk over our contract.,I look forward to seeing you at your office on July 18.,Can you make it at 3 p.m.on Monday?,Im available from 9 a.m.to 3 p.m.,Im looking forward to meeting Mr.Jackson.,Speaking Task:,Company Logo,_,_,_,_,Practical Speaking,Practice:Ask&Answer:,Hello,this is Paul Smiley.Im calling to make an appointment with the manager.,Let me check.What date and time is convenient for you?,Can you make it 3 p.m.on Monday?,Hello,this is Service Department of Sunshine Property,Management Company?What can I do for you?,Company Logo,_,_,_,_,Practical Speaking,Practice:Ask&Answer:,Yes.Im available from 9 a.m.to 3 p.m.,Great!See you at 2 on Friday thenThanks.I m looking forward to meeting your manager.Bye!,I,m afraid not.Mr Green is fully booked on Monday.,Are you free at 2 p.m.on Friday?,Company Logo,Practical Reading,Background Information,Outline of the Passage,Passage Comprehensions,Key Language Points,Exercises,Company Logo,Great D,epression(1929-late 1930),The Great Depression was a severe worldwide economic depression in the decade preceding World War II.It was the longest,most widespread,and deepest depression of the 20th century.,The depression originated in the U.S.,starting with the fall in stock prices that began around September 4,1929 and became worldwide news with the stock market crash of October 29,1929(known as Black Tuesday).From there,it quickly spread to almost every country in the world.,Background Information:,Practical Reading,Company Logo,The Great Depression had devastating effects in virtually every country,rich and poor.Personal income,tax revenue,profits and prices dropped while international trade plunged by to.Unemployment in the U.S.rose to 25%,and in some countries rose as high as 33%.Cities all around the world were hit hard,especially those dependent on heavy industry.Construction was virtually halted in many countries.Farming and rural areas suffered as crop prices fell by approximately 60%.Some economies started to recover by the mid-1930s.However,in many countries the negative effects of the Great Depression lasted until the start of World War II.,Practical Reading,Company Logo,D,isclosure,A situation in whicha homeowner is unable to make principal and/or interest payments onhis or hermortgage,so the lender,be it a bank or building society,can seize and sell the property as stipulated in the terms of the mortgage contract.,Practical Reading,Company Logo,Part 1(Para.1):,The definition and objectives of property management.,Part 2(Para.2):,Traditional position of property management in the real estate industry.,Part 3(Para.3):,The substantial change of the concept of property management.,Part 4(Para.4):,An example of the importance of property management.,Outline of the Passage:,Practical Reading,Company Logo,1:What is property management?,Translation:,Practical Reading,Passage Comprehensions:,Para.1,Property management is the process of,_,_ the value of an investment,property and,g,enerating _ for its owner.,preserving,increasing,income,物业管理是使房产保值和升值的过程也是为业主创收的过程。,Company Logo,2:What is the purpose of property management?,T,ranslation:,P,roperty management is to achieve _,o,f the property owners.,investment objectives,物业管理是为了实现业主的投资目的。,Practical Reading,Company Logo,Small property,Large property,Property whose owner occupy parts of the space,Property whose owner live at a distance,owners,property management comany,pay the tax&insurance and mail the owner a check each month.,3 Who manage property?,H,ow does property management company relate with owners?,Practical Reading,Company Logo,1 What mad it possible for professional property management to become badly needed?,Translation:,Para.2,N,umerous foreclosures revealing a series of management deficiencies in the depression of the 1930s.,20,世纪30年代大萧条时期通过无数的抵押止赎现象,发现了一系列的管理漏洞。,Practical Reading,Company Logo,2 Translate the sentence into Chinese.,This oversight might seem strange,since running a large commercial or residential project in which hundreds or thousands of people reside or work is a highly challenging task which calls for training,good judgment and a variety of technical skills.,这个疏忽好像很奇怪，因为经营一个数以百计千计的,大型商业或居住项目是一个高度挑战性的任务，需要训练，,良好的判断力和各种技能。,Practical Reading,Company Logo,3 What were the emphasis in real estate industry in the past?,O,n the _(,固定因素,)of investment,such as,_(,好的投资地点,)and,_(,长期合理融资,).,permanent elements,good investment location,long-term reasonable financing,Practical Reading,Company Logo,1 M,atch the phrases with Chinese meanings,Para.3,rising cost,residual cash show,rent rate,operating expenses,comparable properties,energy cost,geographic area,rental income,above-average operating expenses,lower-than-average rent level,租金收入,营业费用,上涨的成本,能源成本,租赁率,同类的房产,剩余现金流,低于平均值的租赁率,高于平均值的营业费,地理区域,Practical Reading,Company Logo,2 What does a good property management have a great influence on?,3.Why do comparable properties within the same geographic area often show significant variances in rental income and operating costs?,4.What are beyond the control of a property owner?,residual cash flow,Because close inspection show that above-average operating expenses and lower-than-average rent level.,Rent rates and operating expenses.,Practical Reading,Company Logo,1 What contribute to the success of the San Francisco real estate broker?,2 How much profit did he make in half a year?,Para.4,Property management expertise.,400,000 dollars.,Practical Reading,Company Logo,P,rocess (Para 1),过程,Procedure (Para 4),程序；手续，步骤,e.g.,Obtaining a refund from the company is a complicated _.,Reforming the education system will be a difficult _.,we are still in the _ of moving house.,Key Language Points:,procedure,process,process,Practical Reading,Company Logo,u,nderrated(Para 2),在下面的，级别低于，不够的,underestimate,underdeveloped,undergraduate,underground,undercurrent,低估,经济不发达的,在校大学生,地铁,潜流，暗涌,低估，轻视,over,rated,在上，在外，越过，过多,Practical Reading,Company Logo,dr,aw on sb.,(Para 3):,attract sb.,吸引，引诱,e.g.,T,hey drew investors on with visions of instant wealth.,他们吸引了大批投资者，使他们以为可以立刻发财致富。,Practical Reading,Company Logo,Word Transformation:,p,ermanent,i,nvestment,i,ndependently,c,omparable,capitalization,temporary,反义,动词,反义,反义,形容词,invest,dependently,depend,动词,incomparable,capitalized,动词,compare,Practical Reading,Company Logo,Practical Reading,Key to Exercise I:,1.Property management is the process of preserving,increasing the value of an investment property and generating income for its owner.,2.Numerous foreclosures revealing a pattern of management deficiencies,3.Residual cash flow,4.Inadequate property management result in“above-average”operating expenses and lower than average rent levels,5.Rent rates and operating expenses.,Key to Exercises:,Company Logo,Key to Exercise II:,()1.All properties,small or large,are managed by the,property managers.,()2.Before 1930,the property management was not used.,()3.Great changes have taken place in the field of,property management for a decade.,()4.Property owners cannot control the rent rates and,operating expenses.,()5.In six months,the San Francisco real estate broker made a,profit of$40,000.,F,F,T,T,F,Practical Reading,Company Logo,Key to Exercise III,operation,2.estate,3.tenants,collecting,5.maintenance,6.vacancies,7.credit,8.check,9.charge,10.agreement,Practical Reading,Company Logo,Key to Exercise IV,1.a large commercial or residential project,2.management deficiencies,3.maintenance of real property,4.a long-term lease,5.reasonable long-term financing,6.,物业管理,7.商业房地产,8.不动产投资,9.剩余现金流,10.租金收入和运营成本,Practical Reading,Company Logo,Key parts of a companys profile,1The companys history(when and where you were founded.,H,ow and why)2 Lines of business(products and services summary)3 value proposition(how and why your company exceeds at what it does)4 Differentiator(what sets you apart from your competition),Practical Writing,Company Logo,R,ead the sample and pick up the useful sentences.,1 History:,2 Products and Services:,be located in,be founded in,We specialize in-.,Generally,we are responsible for-.,Meanwhile,we offer some other services for the-，such as-,Practical Writing,Company Logo,3 Value proposition:,4 Differentiator:,In this professional line,most of us hold IQCPM or above.,So we can provide you with satisfying maintenance.,In the year of 2003,we passed the ISO 9001 IMIS,which helps us to be more professional.,Now we are one of the leading companies in line.,Practical Writing,Company Logo,Assignments,1.Review what has been learned in this unit.,2.Write a companys profile according to the clues on p 8.,3.Preview Unit 2.,Company Logo,Thank You!,Unit 2Looking for a Good Tenant,Unit 2,Section 1:,Practical Listening,Section 2:,Practical Speaking,Section 3:,Practical Reading,Passage:How to Find the Best Tenants with the,help of a Professional Property Manager,Section 4:,Practical Writing,Rental Advertisement,Company Logo,Practical Listening,Paul comes to Sunshine Property Management Company in the morning.There is a visitor group.The manager gives an announcement to the visitor group before showing them around.,Company Logo,Practical Listening,Listen and answer the following questions.,1.When was the company founded?,2.What does the company deal in?,3.How many professional employees are there in the company?,4.Please name two services provided by Sunshine Property Management Company.,The housing estate management,in1999,200,maintenance,security,environment sanitation and cultivating the green areas.(any two of the above),Company Logo,Listen and read aloud the announcement.,Practical Listening,Company Logo,Practical Speaking,Paul is very satisfied with Sunshine Property Management Company.Now he comes to the managers office to inquire about the building such as the amenity and rent and so on.,Listen the dialogue and imitate the pronunciation and intonation of the speakers.,Sample Dialogue:,Company Logo,Read aloud the dialogue and pick out the useful phrases and sentences.,city center,Traffic around is very convenient.,Its only a few minutes walking distance to MTR Station.,There are several famous shopping malls nearby.,Management fee and rent are reasonable.,The average rental,The park is to the south.,Its only 5 minutes walk from here.,May I ask which floor you prefer?,市中心,周围交通十分便捷。,到地铁站步行只需几分钟。,附近有几家著名的购物中心。,管理费和租金价格合理。,公园在南边。,平均租金,Practical Speaking,您更喜欢什么楼层？,从这里步行只需五分钟。,Company Logo,还有,秒,15,14,13,12,11,10,9,8,7,6,5,4,3,2,1,0,GO,1.,Good morning,sir.May I help you?,2.,Let me take you to the conference room.,3.Here is my business card.,4.,Would you like something t