1、Unit Five,Could you clarify my job responsibility?,新境界职业英语,听说教程,Lets Talk,Lets Listen,1/75,Lets Talk,Home,Follow the Models,Tasks and Activities,Pair Work,Group Work,Role Plays,Communication Tips,Task 1,Task 2,Task 4,Task 3,Task 5,Model 1,Model 2,Model 3,Model 4,2/75,Asking for and Making Clarificat
2、ion,Communication Tips,In certain situations,additional information is necessary in order to fully comprehend the information or what is being asked.We must know how to ask in a proper manner,which is polite and courteous,to achieve the purpose.,For example:,Your boss just assigned a job to you,but
3、you do not understand the instructions he has given,what do you say?,Back,(to be continued.),3/75,Asking for and Making Clarification,Communication Tips,Your friend wanted you to meet him somewhere but it was not very clear.How should you ask for more details without upsetting him?,The following dia
4、logues are typical ways that a person might ask a question of someone in order for them to fully understand what is being asked.There are also several responses that someone might give.,Back,(The end),4/75,Follow the Models,Model 1 Clarifying Job Responsibility,Scenario:,Lily wants her Sales Manager
5、 Jack to clarify her job responsibility.,Back,5/75,Jack:Lily,you are responsible for the eastern area of,the city.,Lily:Excuse me.Could you give me a bit more details,about my job responsibility?,Jack:Sure,what do you want to know?,Lily:Do I need to look after all customers in this area,including wh
6、olesalers and key accounts?,Jack:Good question.You will have a list of all your,existing customers.,Listen,Respond,Repeat,Back,6/75,Complete the dialogue based on the given scenario with the words or expressions in the box,and then act it out with your partner.,Scenario:,Joe wants his colleague Stel
7、la,Marketing Assistant,to clarify her promotion plan.,Now My Turn,Back,7/75,Stella:Joe,we are going to have promotion this weekend.,And _ 3 Wul-mart stores.,Joe:_ about your plan?,Stella:Yes._?,Joe:When will the promotion begin?And whats the,mechanics(,方式,)of promotion?,Stella:_.Here is the plan.,Ev
8、erything is there.,Back,Could you give me more details you are responsible for,What do you want to know Good question.,you are responsible for,Could you give me more details,What do you want to know,Good question,8/75,Model 2,Could you please elaborate on,what you just said?,Scenario:,Jessica does n
9、ot understand what Bob has just said.,Back,9/75,Back,Bob:,She shouldnt go there.,Jessica:,Pardon me?Could you please elaborate on what,you just said?,Bob:,Of course,.W,hat I mean is,that,Tammy should not,visit Tom.,Jessica:,Why shouldnt she?,Bob:,Tammy has got a serious flu,and shes afraid of,passin
10、g the virus to others.,Jessica:Oh,I see.,Listen,Respond,Repeat,10/75,Complete the dialogue based on the given scenario with the words or expressions in the box,and then act it out with your partner.,Scenario:,Angela is telling Richard that Jane will not go to the USA,and Richard asks for the details
11、.,Now My Turn,Back,11/75,Angela:Jane will not go.,Richard:_?_,what you just said?,Angela:_,_is that Jane will,not go to the USA to further her study.,Richard:Why wont she?,Angela:She failed to get an entry visa.,Richard:Oh,what a pity.,Back,Of course Pardon me,what I mean Could you please elaborate
12、on,Pardon me,Could you please elaborate on,Of course,What I mean,12/75,Model,3,Not Understanding the Directions,Scenario:,Joe is trying to show Ann how she can get to the train station.,Back,Ann:Could you please tell me how I can get to the train,station?,Joe:Go down this road.Take the first right a
13、nd the second,left.Youll see it along on your left.,Ann:Excuse me.I do not fully understand the directions you,have given me.Could you please explain it to me in,detail?,Joe:Im afraid I cant.I am already running late.,Listen,Respond,Repeat,13/75,Complete the dialogue based on the given scenario with
14、 the words or expressions in the box,and then act it out with your partner.,Scenario:,Eve is telling Jimmy how to use the printer.Jimmy cant understand,but Eve has no time to explain in detail.,Now My Turn,Back,14/75,Jimmy:_ tell me how to use this printer?,Eve:Press power,insert the paper,and it wi
15、ll work.,Jimmy:_.I do not fully understand,the instructions you have given me._,_?,Eve:_.I am leaving to,attend a meeting now.,Back,Could you please explain it in detail Im afraid I cant,Excuse me Could you please,C,ould,you please,Excuse me,Could you,please explain it in detail,Im afraid I cant,15/
16、75,Model,4,Not Understanding the Work Instructions,.,Scenario:,Ronald is trying to explain to Dora what she has to do in the afternoon.,Back,Ronald:You have to finish filing all the documents and make,copies of all the receipts for record.,Dora:,What do you mean?,Ronald:What more can I say,?,I have
17、already been very clear,with my instructions!,Dora:,Should I file the copies of receipts as well,and,pass,them to you?,Listen,Respond,Repeat,16/75,Complete the dialogue based on the given scenario with the words or expressions in the box,and then act it out with your partner.,Scenario:,The teacher i
18、s telling the students what they will do in the next class,but the students are confused with his instructions.,Now My Turn,Back,17/75,Teacher:You should work in groups and make an analysis,on the drama,Rome and Juliet,.,Student:_?,Teacher:_?I have already been,very clear with my instructions!,Stude
19、nt:What topic should we focus on?,Back,What do you mean What more can I say,What do you mean,What more can I say,18/75,Useful Expressions&Sentence Patterns,Asking for Clarification,Responses,Formal Expressions:,Im sorry,but I dont quite,understand what you are trying,to say.,Could you please explain
20、 what,you meant?,Im sorry,but Im not clear on,Positive Responses:,Well,what I am trying to,say is,What I mean is,Well,the point is,Back,19/75,Back,Asking for Clarification,Responses,Formal Expressions:,Im afraid I dont follow you.,Could you please repeat that?,Could you please elaborate,on?,Informal
21、 Expressions:,What do you mean?,Pardon?,Tell me more(please).,Negative Responses:,Im afraid I cant.,What more can I say?,20/75,Tasks and Activities,Pair,Work,Task 1,Circle the appropriate statement or question to complete each of the dialogues,and then practice the dialogues with your partner,Back,2
22、1/75,Back,1.A:Could you please elaborate on what you just said?,B:_,a)Yes,please.,b)Of course.What I mean is that you must finish the,project this week.,c)OK.I dont really want to.,d)Thats nothing.,2.A:Could you please explain it to me in detail?,B:_,a)It doesnt matter.,b)Youd better not.,c)Im afrai
23、d I cant.Ive got to run now.,d)I dont think so.,22/75,Back,3.A:Hey!Tell me more.,B:_,a)Sure,what do you want to know?,b)Im sorry.I know only a little English.,c)Its nothing serious.,d)What do you mean?,4.A:_,B:What more can I say?I have already been very clear,with my instructions!,a)Whats the matte
24、r?b)What can I do for you?,c)Hows it going?d)What do you mean?,23/75,Back,5.A:Im afraid I dont follow you.,B:_,a)Well,I will say that again.,b)Im afraid I cant.,c)Why not?,d)Where have you been?,24/75,Task 2,Dialogue Completion,Work with a partner and complete the following dialogue,asking for clari
25、fication of“virtual world”and giving response.When you finish,exchange roles and complete the dialogues differently.,Scenario:,Paul and Teresa are having a small talk about“virtual world”,which Paul knows little,in the pantry of the office.,Back,25/75,Paul:Teresa,do you often hear,people use the ter
26、m“virtual,world”?,Teresa:Sure.Some people even,live in the virtual world.,Paul:Feel confused and ask what it means._,_,Teresa:It refers to the world of the Internet.,Paul:Ask why it is called“virtual”.,_,Teresa:I think because it is an imitation of the real world.,Back,Word Tips,virtual,adj.,虚拟,conf
27、use,v.,使迷惑,把,弄糊涂,Youre getting,me confused.What does it actually mean,anyway,Then why is it called“virtual”,(to be continued.),26/75,Paul:Ask what“imitation of the real world”means.,_,Teresa:People now move many of the things they do onto,the Internet and get them done online.Understand,now?,Paul:Ye
28、s,I think so.,Back,What do you mean by“imitation of the real world”,(The end),27/75,Task 3,Work with a partner and complete the following dialogue,giving clarification of“a little white lie”.When you finish,exchange roles and complete the dialogues differently.,Back,Scenario:,Kevin and Susan are bot
29、h invited to a party tonight.Kevin can not go and says he will tell a lie to their friends.But,Susan doesnt really understand what he means.,Dialogue Completion,28/75,Back,Susan:Are you going to the party tonight?,Kevin:I dont think Im available tonight.,Are you?,Susan:Well it depends.,Kevin:Ill tel
30、l them a little lie.,Susan:Tell them what?What do you mean?,Kevin:Tell it is a little white lie.,_.,Susan:I dont understand what you mean by white lie.,Kevin:Tell it is an innocent social fib or excuse.,_.,Susan:Oh,Ive got it now!,Word Tips,innocent,adj.,没有恶意,fib,n.,小谎,;,无关,紧要谎言,I mean I will tell t
31、hem a little white lie,Oh,it is an innocent social fib or excuse,29/75,Task 4,Make a web chart after the example below for each of the following scenarios.Write out the different possibilities Person B could say to Person A.,Back,Group Work,Example:,30/75,Back,Ask for Clarification,Could you please,
32、What do you mean,I dont understand,explain that again,elaborate on,when you said,by that,the instructions,he directions,31/75,Back,Situation 1,A:Teacher explains a project on the topic“Celebrity,Culture”to the class,.,“First of all,you should narrow down the topic.Make it specific enough.Secondly yo
33、u should conduct a research study on how people see celebrity culture.”,B:Student who doesnt understand the criteria needs to,ask the teacher to clarify.,32/75,Back,Ask for Clarification,Could you please,What do you mean,I dont understand,explain that again?,elaborate on how I can narrow down the to
34、pic?,when you said“narrow down the topic”?,By that,do you mean we should rewrite the topic?,how I can narrow down the topic?,.,33/75,Back,Situation 2,A:Boss needs the employee to carry out a presentation,in a meeting.,“Dont forget to prepare a presentation in the upcoming Board of Directors meeting.
35、”,B:Employee has no idea what the boss wants him/her to,present to the board.,34/75,Back,Ask for Clarification,Could you please,What do you mean,I dont understand,explain that again?,elaborate on what I should present to the board?,when you said“presentation”?,By that,do you mean I should report and
36、 explain our sales figures?,what I am supposed to talk about in the meeting?,.,35/75,Back,Situation 3,A:The person who is interviewing the candidate.,“What the employee needs to do is generally quite complicated,although there is not much to do.”,B:Candidate doesnt understand the responsibilities th
37、e,job requires.,36/75,Back,Ask for Clarification,Could you please,What do you mean,I dont understand,explain what the employee has to do?,elaborate on the job responsibilities?,when you said“complicated”?,By that,do you mean the job is quite challenging?,the actual job duties/what the person is supp
38、osed to do?,.,37/75,Back,Role Play,s,Task 5,Get into groups of four and create a scenario where more clarification would be needed.When you finish,act out your roleplay to the rest of the class.,38/75,Back,Situation 1,A:You need directions to a Glamour,Shopping Mall.,B:You provide unclear directions
39、,(Turn right at the shoe store and,it should be around there.),Word Tips,mascarpone cheese,马斯卡泊尼乳酪,(,意大利软乳酪,),espresso,n.,浓咖啡,rum,n.,朗姆酒,brandy,n.,白兰地酒,cocoa powder,可可粉,39/75,Back,Situation 1,A:_,B:_,A:_,B:_,.,A:Could you please tell me how I could go to Glamour,Shopping Mall?,B:Sure.Turn right at t
40、he shoe store and it should be,around there.,A:Sorry,could you please tell me where the shoe store?,B:Thats the one.Go down this street.It should be 50,meters along on your left.,40/75,Back,Situation 2,A:You are a teacher of cooking and you assume everyone,in the class knows a lot about cooking.You
41、start by,introducing the ingredients including egg,sugar,cream,mascarpone cheese,espresso,rum/brandy,and cocoa,powder.,B:You cook for the first time and dont know what,mascarpone cheese/coca power is and where you,can get it.,41/75,Back,Situation 2,A:_,B:_,A:_,B:_,.,A:First of all you should get rea
42、dy the ingredients,including egg,sugar,cream,mascarpone,cheese,espresso,rum/brandy,and cocoa powder.,B:Excuse me.Is the mascarpone cheese the type of,cheese we can get from supermarket?,A:Yes,but make sure its MASCARPONE cheese,because its taste matches the other ingredients the,best.You can get it
43、from the supermarket where,European cheeses are sold.,B:Thanks.,42/75,Back,Situation 3,A:You have an essay to write,but the computer broke down.,B:You are a computer technician who is trying to give,instructions through the phone.,43/75,Back,Situation 3,A:_,B:_,A:_,B:_,.,A:I dont know why.But my com
44、puter doesnt seem working.,B:OK.First of all,check if the computer is connected to the,power.,A:Its been connected to the power.What do you mean?,B:Sometimes the socket can be loosened and power,disconnected.,A:Okay.It seems connected.,B:Unplug it and try to plug in some other electric appliances,an
45、d see if there is power.,A:By“electric appliances”,do you mean lamp,for example?,B:Thats right.,44/75,Lets Listen,Home,Section I,Section II,Section III,Warming Up,Dialogues 1.1,Dialogues 1.2,Conversation 1,Conversation 2,Passage 1,Passage 2,Passage 3,45/75,Warming Up,Back,boy,night,shine,song,hoping
46、,morning,sunshine,evening,46/75,Section I,Listening Skills:Listening for Time and Dates,You are going to hear 6 short dialogues.When you listen to the dialogues,you should pay attention to the time and dates mentioned.The dialogues will be read two times,but each time you will be asked to perform a
47、different task.,Back,47/75,1.1,Listening for Dates,1.Sams birthday is on,_.,2.Terences application form was,mailed on _.,3.The surprise party is on,_,at 8:45p.m.,You are going to hear some people conversing and dates will be mentioned.After you listen to it,write down the date in each dialogue.,Back
48、,Word Tips,submit,v.,提交,呈递,application form,申请表,Tape Script,July 18,th,21st last month,September 1,0th/tenth,1st Listening,2nd Listening,48/75,1.2 Listen for Time,You are going to hear some people conversing and time will be mentioned.After you listen to it,write down the time in each dialogue.,4.Th
49、e flight takes off at,_.,5.The dinner is tomorrow at,_.,6.The meeting will be held at _,next Monday.,Back,Word Tip,re-schedule,v.,重新安排,Tape Script,6:45p.m.,7:00p.m.,10:30a,.,m,.,1st Listening,2nd Listening,49/75,Section II,Listening for Specific Information,2.1,Time and Dates,Listen to the conversat
50、ion twice and complete the answer to each question(in not more than 3 words).,Back,50/75,1.What time is the mans meeting?,The meeting is at _.,2.What time does the man request to move his meeting to?,The man requests to move his meeting to_.,3.When is the birthday of the mans son?,His sons birthday
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