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1、餐饮服务英语手册 一. Basic vocabulary 基本词汇 1. Restaurant & Hardware 2. Menu Terminology 3. Breakfast 4. Dishes & Snacks 5. Meat & Seafood 6. Vegetables & Fruit 7. Condiment 8. Beverages & Ice Cream 9. Cooking Method 餐厅和餐具 菜单 早餐 菜肴和点心 肉类和海鲜 蔬菜和水果 调料 饮料和冰淇淋 烹饪方法 二. Basic Expr
2、essions 基本用语 1. Reservations 2. Seating Guests 3. Taking Orders 4. Service during the Meal 5. Settling 6. Room Service 预定 引座 点菜 用餐服务 结帐 送餐服务 三. Conversation 对话 1. Reservations 2. Seating Guests 3. Taking Orders 4. Service during the Meal 5. Settling 6. Room Service 预定
3、 引座 点菜 用餐服务 结帐 送餐服务 一. Basic Vocabulary 基本词汇 u Restaurant & Hardware 餐厅和餐具 table chair menu full fork spoon teapot tin glass (paper) napkin toothpick china Western/Chinese Restaurant 桌子 椅子 菜单 客
4、满 叉子 调羹 茶壶 听 玻璃杯 餐(纸巾) 牙签 瓷器 西/中餐厅 window table reservation bill chopsticks knife tea spoon bottle plate cup table cloth ashtray ceramics 靠窗桌 预定 帐 筷子 刀 勺子 瓶子 盘 杯子 桌布 烟缸 陶器 u Menu Terminology 菜单 breakfast dinner a la carte set menu st
5、arter soup dessert hot dishes service charge sweet salty suggest/recommend Western(Chinese)cuisine Specialty of the house local specialty 早餐 晚餐 零点菜 套餐 头盘 汤 甜食 热菜 服务费 甜 咸 推荐 西/中式烹饪 酒店特菜 地方特菜 lunch supper order buffet salad main course afternoon tea cold dish
6、es hot sour bitter 午餐 晚餐 点菜 自助餐 沙拉 主菜 下午茶 冷菜 热/辣 酸 苦 u Breakfast 早餐 toast bread roll cereal yoghurt boiled egg sunny side up poached egg bacon jam sausage 土司 面包卷 麦片 酸奶 主鸡蛋 单面煎 水煮蛋 熏猪肉 果酱 香肠 bread c
7、ornflakes milk eggs field egg both sides omelet cheese croissant 面包 玉米片 牛奶 鸡蛋 炒蛋 双面煎 煎蛋卷 奶酪 新月形小面包 u Dishes & Snacks 菜肴和点心 fride rice roast duck congee dumplings noodles pasta hamburger chicken wing steamed pork boun lodgjing shrim
8、ps beggar’s chicken Sweet and Sour West Lake Fish 炒饭 烤鸭 粥 饺 子 面 意大利面 饼 汉堡包 鸡翅膀 葱煎包 龙井虾仁 叫化童鸡 西湖醋鱼 spring roll dim sum rice wonton sandwich pizza hot dog 春卷 点心 米饭 馄钝 三明治 比萨 热狗 u Meat & Seafood 肉类和海鲜 meat veal steak
9、chicken duck seafood shrimps crab 肉 小牛肉 牛排 鸡肉 鸭子 海鲜 小虾 蟹 pork beef lamb rib mutton snake fish prawns lobster 猪肉 牛肉 羊排 羊 蛇肉 鱼 明虾 龙虾 shark’s fin 鱼翅 abalone 鲍鱼 codfish 银鳕鱼 salmon 三文鱼 oyster 蚝 smoked
10、 fish 熏鱼 scallop 扇贝 u Vegetables & Fruit 蔬菜和水果 potato potato salad banana pear orange grape watermelon plum vegetable lettuce broccoli peas corn radish mushroom soybean vegetable salad fruit salad mashed potatoes boiled potatoes
11、baked potatoes kidney bean\ baby-corn 土豆 土豆比萨 香蕉 梨 橙子 葡萄 西瓜 梅 蔬菜 生菜 西兰花 甜豆 玉米 萝卜 蘑菇 黄豆 蔬菜沙拉 水果沙拉 土豆泥 煮土豆 烤土豆 红腰豆 小玉米 French fries celery apple strawberry cherry pineapple peach kiwi tomato cauliflower beans carrots spinach bamboo shoots cucumber raisin
12、 薯条 芹菜 苹果 草莓 樱桃 菠萝 桃子 猕猴桃 西红柿 花菜 豆 胡萝卜 菠菜 笋 黄瓜 葡萄干 u Condiment 调料 sugar dressing garlic onion soy sauce tabasco salt 白糖 萨拉调料 大蒜 洋葱 酱油 辣油 盐 oil vinegar ginger pepper sweetener olive oil 油 醋 姜 胡椒粉 健怡糖 橄榄油
13、 u Beverages & Ice cream 饮料和冰激凌 cocktail champagne green tea milk tea mineral water 汁ice cream vanilla ice cream chocolate ice cream yellow rice wine red wine white wine 鸡尾酒 香槟酒 绿茶 奶茶 矿泉水 冰激凌 香草冰激凌 巧克力冰激凌 黄酒 红葡萄酒 白酒 aperitif beef black tea c
14、offee orange juice 开胃酒 啤酒 红茶 咖啡 橙 u Cooking Method 烹饪方法 steam bake boil grill overcooked rare medium well done 蒸 烘 煮 扒 太熟 三成熟 五成熟 八成熟 deep fry stew roast stir fry undercooked medium rare medium well 炸 炖 烤 抄 炖汤
15、 烤 炒 二. Basic Expressions 基本用语 1. Reservations 预定 1) For what time would you like to reserve a table? 您什么时候想定桌? 2) May I have your name and room number, sir? 能告诉我您的名字和房间号码吗,先生? 3) How many people are you? 你们几位? 4) Thank you for your reservations. 谢谢您的预定. 2.
16、 Seating guests 引座 1) Welcome to our restaurant. 欢迎来我们餐厅. 2) How may I help you? 我能帮您吗? 3) Do you have a reservation, sir? 先生,您有预定吗? 4) How many people are you? 请问有几位? 5) This way ,please? 这边请. 6) Is this table all right? 这张桌子可以吗? 7) I’m sorry, but the restaurant is full now? 不好意思,餐厅客满
17、了. 8) Please take a seat? 请坐. 9) Can I have your breakfast voucher, please? 请给我您的早餐券. 10) The buffet is over there, please help yourself. 自助餐在那里,请自便. 3. Taking Orders 点菜 11) This is the menu and wine list, sir. I’ll be back to take your order in a moment. 这是菜单和酒水单.我马上回来帮您点菜. 12) Can
18、I take your order, sir? 可以点菜吗? 13) Are your ready to order, sir? 可以点菜吗? 14) I’m sorry, we’re out of..., madam? 不好意思,没有….了. 15) I can recommend… 我推荐….. 16) I would suggest the … 我建议….. 17) What would you like to drink, sir? 您想喝点什么饮料? 18) Would you like anything to drink, sir? 您想喝点什么吗?
19、 19) Will that be all, sir? 就这样是吗? 4. Service during the meal 用餐服务 20) Here is your … 这是您点的….. 21) Excuse me, can I charge your plate/take your plate away please? 对不起,我可以换盘/撤盘吗? 22) Please enjoy/I hope you enjoy breakfast/lunch/dinner. 用餐愉快. 23) I’m terribly sorry, sir. There has b
20、een a mistake? 对不起,先生.出了点差错. 24) Would you like some more…? 您需要再来点…..吗? 25) When would you like your…sir? 您什么时候想要….? 5. Settling 结帐 26) The bill, sir? Certainly. Please wait a moment. 买单是吗?好的,请稍后. 27) Did you enjoy your breakfast/lunch/’dinner, sir? 您用餐满意吗? 28) Will your pay cas
21、h or credit card, sir? 您付现金还是刷卡? 29) Will you put that on your hotel bill/on your account? 您签单吗? 6. Room Service 送餐服务 30) Room service, can I help you? 送餐服务,我能帮您吗? 31) Room service, may I come in? 送餐服务,我可以进来吗? 32) I’ll put your….on the table here, miss? 我把您的…..放在这张桌上, 33) Pl
22、ease sign here, sir. 请在这里签名,先生. 三. Conversation 对话 1. Reservation 预定 C: Reservations, how many I help you? 宴会预定,我能帮您吗? G: I’d like to reserve a table for tonight. 我想预定今晚的座位. C: Certainly sir, for what time? 当然先生,什么时候过来? G: Around seven. 7点钟左右. C: I’m sorry, sir. We will be ful
23、l at that time, is 7:30 all right? 对不起,先生.7点客满,7点半可以吗? G: No problem. 没问题. C: May I have your name and room number, sir? 能告诉我您的名字喝房号吗? G: I’m John Brown in room 1723. 我是1723房的约翰布朗. C: And how many people are you? 请问,几位? G: Just wife and I. 就我和太太两个人. C: I see, Mr. Brown. I’ll book you
24、a table for two for 7:30 tonight. 好的,布朗先生,我帮您定一张今天晚上7:30两位的桌子. G: Thank you very much. 非常感谢. C: you are welcome, sir. We look forward to seeing you tonight. Have a nice day. 不客气,先生,我们期待您的到来.祝您愉快. 2.Setting Guests 引座 C: Good evening, sir. Do your have a reservation? 晚上好,先生.请问您有预定吗? G:
25、I’m sorry, I don’t. 没有预定 C: No problem sir. We still have some free tables. A table for two? 没关系,先生.我们还有几张空桌.两个人是吗? G: Yes. 对 C: This way please. Is this table all right? 这边请.这张桌子可以吗? G: It’s wonderful, thank. 非常好,谢谢. C: You are welcome. This is the menu and wine list, sir. I’ll be back t
26、o take your order in a moment. 不客气,这是您点菜单和酒水单.我马上回来帮您点菜. C: The buffet is over there, please help yourselves. 自助餐在那里,请自便. 3. Taking Orders 点菜 5.Setting 结帐 G: Waiter! 服务员. C: Yes, sir. How may I help you? 您好,我可以为您做点什么吗? G: The bill, please. 结帐. C: Of course sir, just a
27、 moment. 好的,请稍等. C: Here is your bill, sir. 153 yuan in total. Will you pay now or should we charge it to your room? 这是您的帐单.一共是153员.您现在付还还是挂帐? G: I’ll pay now. Can I use my credit card? 现在付.可以用信用卡吗? C: Certainly, sir. 当然可以,先生. G: here you are. 这是信用卡. C: Please sign here, thank you. I h
28、ope you enjoyed your dinner. 请在这里签字,谢谢.希望您用餐愉快. G: I very much did. Just the soup was a bit too salty. 非常愉快,只是汤咸了的点. C: I’m very sorry, sir. I’ll have a word with the chef. We hope to see you again. 对不起,先生.我将告诉厨师长.欢迎再次光临. 6. Room Service 送餐服务 C: Room Service, how may I help you?
29、 送餐服务,我能帮您吗? G: I would like to have some sandwiches sent up to my room. 我想要几个三明治送到我的房间. C: Of course sir, what kind of sandwich would you like? We have Club sandwich, tuna sandwich, ….. 当然,先生.要哪种三明治呢?我们有俱乐部三明治,吞拿鱼三明治,….. G: I’d like to have tuna sandwiches, please. 我想要两个吞拿鱼三明治. C: No pr
30、oblem, sir. Can you tell me you name and room number? 没问题,先生.能告诉我您的名字和房间号码吗? G: I’m John Brown from room 1723. 我是1723房的约翰布朗. C: All right. Mr. Brown. Two Tuna Sandwiches, is that correct? 好的布朗先生两个吞拿鱼三明治,对吗? G: Yes, it is. 对. C: Would you like some coffee or tea to go wish them? 您需要咖啡或茶吗
31、 G: A cup of coffee, please. When will you bring them up? 一杯咖啡吧.你什么时候送上来? C: In about 20 minutes, sir. 过20分钟左右,先生. G: Great. 太好了. C: Thank you for your order, sir. Have a nice meal. 谢谢您的点菜,先生,用餐愉快. C: Room Service, can I come in? 送餐服务我可以进来吗? G: Yes, please. 可以. C: I’ve brought yo
32、ur sandwiches and coffee, Mr. Brown. 我给您送来您的三明治和咖啡,布朗先生. G: Thank you. 谢谢. C: I’ll put them on the table, over here. 我把它们放在这里的桌子上. C: Would you please sign here, sir? The bill comes up to 70 yuan. 麻烦这里签名.一共是70元. G: There you go. 给. C: Thank you, sir. Enjoy your meal. Goodbye . 谢谢,先生.用餐愉快.
©2010-2026 宁波自信网络信息技术有限公司 版权所有
客服电话：0574-28810668 投诉电话：18658249818
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