艾米酒店VI 设计各部门清单.doc

艾米酒店VI 设计各部门清单
一、 酒店基础要素：（ 14 项） A.Hotel Basic Elements (14 items)

A
1、标志
2、标志制图标准
3、标志最小保护空间
4、标志最小使用尺寸规范
5、标志中英文字体标准规范
6、标志与标名横（竖）式组合
7、标志色彩使用规范
8、标志明度比使用规范
9、酒店辅助图
10、酒店辅助图使用规范
11、酒店字体使用规范
12、酒店用色使用规范

B
1、各营业部门标志(限三个营业部门标志)
2、各营业部门标志最小使用尺寸规范
A
1. Symbol
2. Symbols’ cartography criterion
3. Minimum clear space for symbols
4. Minimum size criterion for symbols
5. Hotel standard Chinese and English fonts
6. Combination of symbols and name (horizontal/ vertical style)
7. Symbols color criterion
8. Symbols’ brightness ratio criterion
9. Hotel secondary graphics
10. Hotel secondary graphics criterion
11. Hotel fonts criterion
12. Hotel colors criterion
B
1. Symbol of each business outlet
2. Minimum size for each business outlet symbol

二、酒店应用要素： B.Hotel Application Elements:
（A）对外宣传及行政用品：（ 17 项）
5、车体形象规范
6、T 恤
7、雨伞
8、笔记本
9、打火机
10、公文袋
11、文件夹
12、来宾卡通行证
13、员工证
14、员工牌
15、水杯
16、烟灰缸
17、小圆笔/圆珠笔
I. Ad & Executive Articles (17 items)
1. Plane ad
2. Outdoor ad billboard
3. Poster ad
4. Outdoor lamppost ad flag
5. Vehicle ad series
6. T-shirt
7. Umbrella
8. Notebook
9. Lighter
10. Briefcase
11 File folder
12. Guest pass
13. Employee ID card
14. Employee nameplate
15. Cup
16. Ash tray
17、Ball pen
三、酒店应用要素：（ 25 项） C.Hotel Application Elements (25 items):

（B）客房部一次性用品（ 19 项）
1、火柴盒
2、洗衣袋
3、报纸袋
4、西装套衣袋
5、客房用衣架
6、洗衣房用衣架
7、洗发液
8、沐浴液
9、护肤液
10、擦鞋布
11、丝瓜络
12、针线包
13、卫生袋
14、香皂
15、浴帽
16、牙具
17、梳子
18、剃须刀
19、指甲挫
（C）客房及餐厅（小配套）（ 6 项）
1、红茶包
2、绿茶包
3、咖啡糖包

I. Guest Room Disposable Articles (19 items):
1. Match box
2. Laundry bag
3. Newspaper bag
4. Business suit bag
5. Guest room clothes rack
6. Laundry clothes rack
7. Shampoo
8. Bath lotion
9. Skin care lotion
10. Shoes shining cloth
11. Bath sponge
12. Sewing kit
13. Sanitation bag
14. Soap
15. Bath cap
16. Tooth set
17. Comb
18. Razor
19. Nail clipper
III. Guest Room and Restaurants (6 items)
1.Black tea bag
2.Green tea bag
3.Coffee sugar bag
4.White sugar bag
5.Stirrer
6.Napkin

四、酒店应用要素：皮具类（ 21 项） D.Hotel Application Elements: Leather (21 items):

1、电视遥控器套/座
2、迷你吧单夹
3、便笺夹/盒
4、洗衣单夹
5、纸巾盒（正方型/长方型）
6、大班台垫
9、冰桶皮套
10、托盘
11、皮闹钟
12、胶杯垫
13、客人遗留物品登记本
14、AM 记录本
15、欢迎夹（宣传品套装夹）
16、大堂值班经理记事簿
17、会议皮垫（A4）
18、咨客簿
19、订厅簿（封面）
20、点菜夹
21、收银夹

1. TV remote control cover /rack
2. Mini bar list folder
3. Notepaper folder/ box
4. Laundry list folder
5. Napkin box (square/ rectangle)
6. Executive table pad
7. Service directory folder
8. Garbage bin
9. Ice bucket leather cover
10. Serving tray
11. Leather alarm clock
12. Gluey coaster
13. Guest's property left behind registration
14. AM notebook
15.Welcome folder (propaganda set folder)
16.Assistant Manager memo pad
17.Leather pad for conference (A4)
18.Guest consultation book
19.Room reservation book (cover)
20.Dishes order folder
21.Cashier folder
五、酒店应用要素：管家部（ 45 项） E.Hotel Application Elements:
Housekeeping Department (45 items):
2、国内#5标准信封
3、宾客意见函
4、便笺纸
5、服务指南内页（版式）
7、天气预报卡
9、严禁烟火卡
10、巧克力盒
11、请速打扫牌
12、请收客衣牌
14、总经理欢迎卡
15、购物袋（手提袋）
16、信纸
17、免费擦鞋服务
19、免费赠饮卡
20、每天客用物品领用表
21、床单环保卡
22、毛巾环保卡
23、洗衣致歉卡
25、杯盖
26、影视（频道）指南（版式）
27、请勿将我带走（不干胶）
28、干洗单
29、湿洗单
30、迷你吧单
31、请勿打扰联系卡
32、保险箱使用说明书

1. International standard envelop #5
2. Domestic standard envelop #5
3. Guest comments
4. Note paper
5. Service directory inner pages (format)
6. Breakfast doorknob menu
7. Weather forecast card
8. Good night card
9. No smoking card
10. Chocolate box
11. Please make up the room
12. Please collect my laundry
13. Postcard
14. General Manager welcome card
15. Shopping bag (handbag)
16. Envelop
17. Complimentary shoes shining service
18. Facsimile sheet
19. Complimentary drinking card
20. Daily guest articles drawing form
21. Environmental protection card of bed sheet
22. Environmental protection card of towel
23.Laundry apology card
24.Coaster
25.Glass cover
26.TV and movies (channel) directory (format)
27.Please do not take me away (adhesive glue)
28.Dry cleaning bag
29.Laundry bag
30.Mini bar list
31.Please do not disturb
32.Safe deposit box application instruction

33、失物招领登记表
34、宾客用品借用表
35、婴儿看护申请表
36、客房侍应生报告表
37、中班客房服务员报告
38、洗衣跟随进单
39、楼层领班查房记录表
40、楼层布草交收单
41、客房楼层房态表
42、客房返工表
43、Pa部清洁单
44、遗留物品登记表
45、电池纸袋
33.Lost and found registration
34.Guest articles on loan record
35.Baby sitter application form
36.Guest room attendant report
37.PM shift room attendant report
38.Laundry tracing form
39.Floor captain room check record
40.Floor linen delivery form
41.Floor room status form
42.Guest room redone work form
43.PA Department cleaning form
44.Guest's property left behind registration
45.Battery paper bag

六、酒店应用要素：前厅部（ 49 项） G.Hotel Application Elements:
Front Office (49 items):
3、门锁磁卡
6、团体锁匙袋
7、房价表
8、酒店名片
9、商务中心车票袋
10、行李寄存牌
11、团体行李牌
12、行李标贴（不干胶）
13、易碎物品，小心轻放牌
14、传真信封
15、商务中心价目表
16、请送我至
1. Welcome card (cover)
2. Insert card of welcome card
3. Magnetic card of door lock
4. Message sheet
5. Message bag
6. Group keys bag
7. Room tariff
8. Hotel business card
9. Business Center tickets bag
10 Luggage storage tag
11. Group luggage tag
12. Luggage label (adhesive glue)
13. Fragile articles, please handle with care
14.Facsimile envelop
15.Business Center tariff
16. Please drive me to
17. Breakfast coupon
18. Complimentary drinking coupon
20、团队入住登记表
21、临时住宿登记表（2合1）
22、保险0记表
23、免费款待单
24、订房单
25、订房确订书
26、加床通知
27、更改通知单
28、订金收据
29、杂费收据
30、扣减凭证
31、现金退还凭单
32、商务中心凭证
33、传真回复单
34、订票委托书
35、转交物品登记表
36、雨伞出借单
37、值班经理记事簿内页
38、贵宾接待通知单
39、延迟退房/续住通知
40、委托代办登记单
41、预定确认书
42、每日商务中心统计表
43、叫醒服务一览表
44、行李寄存记录
45、住房/退房行李工作记录
46、团体行李登记表
47、客车服务
48、派车申请单
49、车队营业报表
19. Facsimile sheet
20. Group check-in registration
21. Temporary check-in registration
22. Safe deposit box access record
23. Complimentary entertainment form
24. Room reservation order
25. Room reservation confirmation
26. Extra bed notice
27. Change and amendment notice
28. Deposit receipt
29. Miscellaneous charges receipt
30. Deduct voucher
31. Cash refund voucher
32. Business Center voucher
33. Facsimile reply sheet
34. Tickets reservation authorization
35. Transfer articles registration
36. Umbrella on loan
37. Duty Manager notepad inner pages
38. VIP reception notice
39. Late check-out /extension of stay notice
40. Authorization registration
41. Reservation confirmation
42. Daily Business Center statistics
43. Wake-up service form
44. Luggage storage record
45 Check-in/ check-out luggage record
46. Group luggage registration
47. Limousine service
48. Vehicle application form
49. Transportation business report
七、酒店应用要素： M.Hotel Application Elements:
营销及市场推广部（ 23 项） Sales & Marketing Department (23 items):

1、酒店简介（封面、版式
2、酒店开业请柬
3、积分奖励封面
4、婚宴宣传单封面
5、宴会宣传单封面
6、销售夹
7、团队订房确认书
8、办公用信纸
9、办公用传真纸
10、贵宾卡宣传折页（版式）
11、贵宾卡封套
14、宴会感谢信
15、营销拜访及电话记录表
16、营业员推广成绩记录表
17、订房通知单
18、商务客户申请表
19、宴会（会议）确认书
20、会议租场登记表
21、内部预订通知单
22、国内 #7 信封

1. Brief introduction of the hotel (cover/ format)
2. Hotel opening invitation
3. Scores reward cover
4. Wedding banquet leaflet cover
5. Banquet leaflet cover
6. Sales folder
7. Group room reservation confirmation
8. Official letterhead
9. Official facsimile sheet
10. VIP card propaganda foldout (format)
11. VIP card cover
12. VIP gold card
13. VIP silver card
14. Thanks letter of banquet
15. Sales visit and telephone record
16. Sales clerk's extended achievement record
17. Room reservation notice
18. Business account application
19. Banquet (conference) confirmation
20. Conference room rental registration
21. Inner reservation notice
22. Domestic envelop #7
23. Domestic envelop #9

八、酒店应用要素：中餐部（ 30 项） I.Hotel Application Elements:
Chinese Restaurant (30 items):
6、特别介绍卡
11、茶壶茶叶标签（多款）
13、厨师号
14、席珍套（宴会菜单封面）
15、席珍套内页
16、粉红大菜单
17、入厨单（小）
18、入厨单（大）
19、海鲜单
20、台卡（海鲜池
21、沽清单
23、食物记录卡
24、订厅簿内页
25、中餐咨客记卡表
26、酒吧进销存日报表（1）
27、酒吧进销存日报表（2）
28、月餐具损耗表
29、点心纸（单）
30、中餐销售一览表

1. Menu (large) (cover/ inner pages format)
2. Menu (small) (cover/ inner pages format)
3. Beverages menu (cover/ inner pages format)
4. Chopsticks cover
5. Toothpicks cover
6. Special recommendation card
7. Seat reserved card
8. Banquet invitation
9. Wedding banquet invitation
10. Lucky money envelop
11．Tea pot and tea label (varieties)
12. Guest's liquor storage card
13. Chef's number
14. Banquet menu cover
15. Banquet menu inner pages
16. Pink menu (large)
17. Cooking order (small)
18. Cooking order (large)
19. Seafood order
20. Table card (seafood pool)
21. Sales and balance form
22. Beverages list
23. Food record card
24. Room reservation book inner pages
25. Chinese Restaurant guest consultation record
26. Daily Bars materials stock, sales & balance report (1)
27. Daily Bars materials stock, sales & balance report (2)
28. Monthly tableware spoilage form
29. Dim sum sheet
30. Chinese Restaurant sales form

九、酒店应用要素：西餐部（ 17 项） J.Hotel Application Elements:
Western Restaurant (17 items):

5、台垫纸
6、客房送餐服务（封面、内页版式）
8、送餐用具记录表
9、特别推介
10、试菜申请表
11、酒水单
12、蛋糕预定单
13、每日市场购货表
14、每日入厨物资计划表
15、酒吧每日生果采购单
16、酒吧每日盘点表
17、入厨点菜单

1. Western restaurant menu (cover/ inner pages format)
2. Breakfast menu (cover/ inner pages format)
3. Beverages menu (cover/ inner pages format)
4. Toothpicks cover
5. Table pad paper
6. Guest room service (cover/ inner pages format)
7. Seat reserved card
8. Room service tableware record
9. Special recommendation
10. Dishes foretaste application
11. Beverages list
12. Cake order
13. Daily market purchase form
14. Daily Kitchen materials plan form
15. Daily Bars fruit purchase form
16. Daily Bars check form
17. Cooking dishes order
十、酒店应用要素：日本料理（ 7 项） K.Hotel Application Elements:
Japanese Food (7 items):
十一、酒店应用要素：财务部（ 22 项） L.Hotel Application Elements:
Finance Department (22 items):

1、前厅帐单（带孔）
2、前厅帐单信封
3、收银日报表
4、商务中心凭证
5、采购申请单
6、收费单
7、收银员帐务报表
8、签帐单
9、应收帐款明细表
10、入库单
11、直拨单
12、领料单
13、仓库物资收付卡
14、内部调拨单
15、内部转帐结算单
16、报损单
17、暂收款收据
18、杂费单
19、付款证明单
20、物资进销存日（月）报表
21、盘点表
22、结帐单

1. Front Office bill (with drill)
2. Front Office bill envelop
3 Daily cashier report
4. Business Center voucher
5. Purchase requisition form
6. Charges voucher
7. Cashier's account report
8. Bill signature receipt
9. Receivable account list
10. Warehouse warrant
11. Allotting list
12. Drawing list
13. Warehouse materials receiving card
14. Inner allotting list
15. Inner account transfer balance
16. Breakages & spoilage form
17. Temporary payment receipt
18. Miscellaneous charges voucher
19. Payment Voucher
20. Daily/monthly materials stock, sales & balance report
21. Check form
22. Check-out list

十二、酒店应用要素：保安部（ 5 项） H.Hotel Application Elements:
Security Department (5 items):

1、特殊事件报告表
2、空调主机运行记录
3、重点部位安全记录表
4、消防隐患整改通知书
5、消防器材检查表

1. Special event report form
2. Air-conditioner operation record
3. Key part security record
4. Fire danger rectification notice
5. Fire equipment check form

十三、酒店应用要素：人事部（ 25 项） N.Hotel Application Elements:
Personnel Department (25 items):

1、人事变动表
2、人力申请表
3、仪容信表检查问题清单
4、假期申请表
5、入职通知书

6、加班申请表
7、发放制服授权单
8、员工医疗申请单
9、员工排班表
10、员工离职表
11、员工考勤表
12、员工遗失损坏物品补领申请表

13、培训师每月总结汇报表
14、培训考勤表
15、培训课程学员评估表
16、换班申请表
17、新员工入职部门培训表
18、离职接见咨询表
19、离职申请书
20、签到培训表
21、纪律警告通知书
22、职位申请表
23、行李物品放行通知单
24、部门培训实施记录表
25、部门培训每月计划表

1. Personnel movement form
2. Personnel application form
3. Appearances check questionnaire
4. Leave application
5. Commencement notification
6. Overtime work application
7. Uniform issue authorization
8. Employee's medical treatment application
9. Employee shift arrangement form
10. Employee resignation form
11. Employee attendance form
12. Employee's articles loss & spoilage re-drawing application
13. Monthly trainer summary report
14. Training attendance form
15. Training course member appraisal form
16. Shift change application
17. Department training form of new employee
18. Resignation consultation form

19. Resignation application
20. Training attendance form
21. Misconduct warning notice
22. Job application
23. Luggage pass notice
24. Department training performance record
25. Monthly Department training plan

十四、酒店应用要素： O.Hotel Application Elements:
康体娱乐、桑拿部（ 15 项） Recreation Department & Sauna (15 items):

1、每日技师点、Call钟登记表
2、技师月报表
3、技师小费单
4、宾客更衣登记表
5、消费卡
6、饮品酒水单
7、营业状况表
8、报客表
9、订房登记表
10、技师上钟日报表
11、技师警告/处罚书
12、技师返工表
13、技师休假表
14、价目表
15、杂项单

1. Daily technician hours/ call hours registration
2. Monthly technician report
3. Technician tips sheet
4. Guest clothes change registration
5. Consumption card
6. Drinks and beverages list
7. Operation status form
8. Guest number report form
9. Room reservation registration
10. Daily technician hours report
11. Technician warning/ punishment paper
12. Technician redone work form
13. Technician's leave form
14. Tariff
15. Miscellaneous charges list

十五、酒店应用要素：工程部（ 9 项） P.Hotel Application Elements:
Engineering Department (9 items):
1、中央空调机组记录表
2、工程维修单
3、工程维修统计表
4、设备报废单
5、设备事故报告单
6、维修材料使用日报表
7、中央空调水运行记录表
8、配电房运行记录表
9、常压热水炉运行记录表
1. Central air-conditioner group record
2. Engineering maintenance form
3. Engineering maintenance statistics
4. Equipment breakage and spoilage report
5. Equipment accident report
6. Daily maintenance materials use report
7. Central air-conditioner water operation record
8. Power distribution room operation record
9. Constant pressure hot water boiler operation record

拾六、酒店应用要素：夜总会（ 16 项） F. Hotel Application Elements: Night Club (16 items):
1、酒水牌（封面、版式）
2、入厨单
3、饮料介绍卡
4、订房表
5、预订咭
6、订座咭
7、客户部排房表
8、DJ 服务员排房日报表
9、宾客消费卡
10、服务跟踪卡
11、存酒卡
12、订房责任书
13、客人存取酒水日报表
14、酒吧营业日报表
15、酒水单

1. Beverages menu (cover, format)
2. Cooking order
3. Drinks introduction card
4. Room reservation form
5. Reservation card
6. Seat reservation card
7. Account Department room arrangement form
8. DJ clerk daily room arra