程控交换机及终端设备标准之二：交换机参数.doc

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Date 日期 : 2005
Page (s) : 6

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Object /主题 : PABX Parameter
电话交换机参数

PABX specification as follows:
酒店的电话交换机参数如下：
l Type SIEMEN, NEC, NT
型号 DIGITAL PABX
l System Configure
配置容量
1. Trunk line 10% per 100 room or 30B+D line
中继线　　 数字中继线80路
2. Extension 16 digital line/2 x total room analogue line
分机　　　 数字用户16条／模拟用户- 2 x 总房
3. Console 1 PC console per 100 rooms
话务台　　 PC网话务台1套/100
4. Interface to FO 1 set of PMS interface
前台系统接口　 PMS接口1套
5. Voice mail system 1 set of voice mail with 8 ports
语音邮箱　　 8端口语音邮箱1套

l Software　 Convergence Communication Platform
软件 融合通信平台
1. Support IP phone 支持IP电话
2. Support TDM phone 支持TDM电话
3. Support Fidelio hotel management software 支持Fidelio酒店管理软件

l AC -Win MQ Hospitality Operator Console
AC -Win MQ酒店电话控制台
1. Visual/colour display of caller activity
图形／颜色显示呼叫者状态
2. Customized worktop to suit operator requirements
适合操作员需求的定制界面
3. Prioritises call answering
优先应答功能
4. Retrieval of calls before answered by the extension
在分机应答前取回呼叫
5. 24 hours service
24小时服务
6. 12 incoming call keys with call waiting indication on each key
12个呼入键，并配有呼叫等待指示键
7. 6 loop buttons for answering calls
6个循环应答键
8. Handset or headset operation
手柄或耳机操作
9. Check in/check out with guest room telephone enabling/disabling
登记／退房时客房电话的开启／关闭
10. Message waiting enabling/disabling
信息等待开启／关闭
11. Do not disturb enabling/disabling
请勿打扰功能开启／关闭
12. Wake-up call enabling/disabling
呼醒呼叫功能开启／关闭
13. On-screen call billing information display
电话计费信息屏幕显示
14. Malicious call display
骚扰电话显示
15. SMS interface to in house mobility, cellular phone or pager
室内移动电话、便携式电话或呼机的短信界面
16. Web-based interface for remote monitoring of call charges
基于网络的远程监控话费界面

l PMS interface system
PMS接口系统
1. Support communication platform and FO Fidelio hotel management software
支持通信平台与前台Fidelio酒店管理软件
2. Check-in/Check-out with guest room telephone class-of-service enabling/disabling
入住／退房，包括客房电话服务等级启用／禁用
3. Guest name display on digital telephone
客人姓名显示
4. Call billing with posting to Front Office System folio
电话帐务

5. Room swap
客房置换
6. Room status information exchange (Vacant clean status/Occupy room status/Minibar consumption status)
客房状态信息(清洁状态／占用房状态／酒吧消费状态)
7. Wake-up call
唤醒呼叫
8. Message waiting light
留言等待指示灯
9. Language
语言
10. VIP status
VIP状态

l Voicemail system
语音邮箱系统
1. It will turn on the voice prompt in guest’s own native language
邮箱以客人母语提供语音提示
2. The message waiting light on the guest room telephone will indicate whether there’s message in mailbox.
客房电话机留言指示灯提示语音邮箱是否有留言
3. If the guest changes room, the room swap feature will enable the mailbox to follow the guest to the new room.
更换客房时语音邮箱将随客人转到新客房

l Hotel smart reception system
酒店智能前台系统HHRS
1. Guestroom reservation
客房预订
2. Check-in, Check-out with guest folio generation
入住／退房时客人账单产生
3. System Security Log-in Module
系统安全登陆模块
4. Guest Information Maintenance
客人信息维护
5. Night audit
夜审
6. Invoice preview
发票预览
7. Guest Room Telephone Class of Service Control
客房电话服务使用权限
8. Automatic Posting of Telephone Bill
电话账单自动挂帐
9. Guest historical record
客人历史记录
10. Setting Guest Name to Guest Room Telephone Extension
将客人姓名设置到客房电话分机上
11. Guest Wake-up Call Management
客人唤醒呼叫管理
12. Guest left messages
客人留言信息
13. Do Not Disturb (DND) Activation
请勿打扰功能激活
14. Guest Groupings
客人分组
15. Database Purging and Backup
数据库记录清除与备份
16. Room Swap & Database Change
交换房间及数据库改变
17. Management Report
管理报表
18. Multiple Terminal Support
多种终端支持
19. Support English & Chinese Display
支持英语及中文显示

l Broadband Internet Billing system
宽带因特网计费系统
1. Complete Plug and Play (Zero configuration) user interface
完全即插即用用户界面
2. Accounting function (invoice, statement)
账户功能
3. Monthly/Statistic Report
每月／统计报表
4. User Authentication/Grouping
用户验证／组群
5. Customized Billing
定制计费
6. Customisable default page
定制默认页面
7. Build-in Intelligent Bandwidth Management
建立智能带宽管理

l Reservation Call Center (Option)
可选的预订呼叫中心
l Hospitality Fax Mail System (Option)
可选的酒店传真邮箱系统
l Hospitality Service Tracking System (Option)
可选的酒店服务跟踪系统
l Hospitality Facility Tracking System (Option)
可选的酒店设备跟踪系统
l In-House Mobility System (Option)
可选的室内移动系统