西餐的服务交际英语.doc

一．基本句型：
请问您有两个人的桌子吗？Have you got a table for two, please？
您预定餐桌了吗？Have you booked a table？
您预定了吗？Have you made a reservation？
吸烟区还是非吸烟区？smoking or non-smoking？
您想喝什么？Would you like something to drink？
您需要看菜单吗？Would you like to see the menu？
请问能为您服务些什么？Hello, what can I do for you?
您需要些什么食物或饮料？What would you like to eat or drink?
我们这有……Our dining hall have……
请等一等Please wait for a moment.
欢迎光临you are welcome!
你们几位how many are you?
谢谢光临！thank you for coming!
请跟我来this way, please！
请坐sit down please
这是菜单this is the menu
请随时叫我 please feel free to call me
点菜是么，好的，稍等，需要什么ordering？OK, wait a moment please, what do you need?
只要一份么only one serving?
您需要饮料么, do you want/need some drink?
还需要其他什么？something else?
买单么，一共是……pay the bill? OK, it's 103/113yuan in all
找您的钱 here's your change
请自便please help yourself!
欢迎到我们餐厅来。Welcome to our restaurant.。
祝您用餐愉快！Have a good time!

不用谢。You are welcome
很抱歉，那是我的错. I’m sorry. It’s my fault.
这是您的帐单，请核查并签字。.This is your bill. Please check it and sign here
对不起，恐怕这个要额外付费。I’m afraid. You should pay it extra
这咖啡是为您免费提供的。The coffee is free for you.
您如何付款，刷卡还是现金？How would you like to pay, in cash or by credit card?
这是菜单，可以了点菜吗？Here is the menu. May I take your order?
请问你要点什么菜（饮料）？What kind of food(drink)would you like?
你想要点水果吗？(汤、鱼、米饭)Would you like fruit,(soup, fish, rice)?
你有餐券吗？Do you have a meal voucher?
请你慢用。Please enjoy your meal.
您的菜上齐了。That’s all for your dishes.
请到这边来点菜。This way please, to take your order.

欢迎再次光临。Hope you drop in again.
二．餐厅里的对话
Emma（埃玛）： Are you ready to order？（您现在可以点菜吗？）
Hugh（休）： Yeah I think I am actually. Could I just have the soup to start please. （是的，可以。请先给我来一份例汤，好吗——今日的例汤是什么？）
Emma： That's minestrone, is that all right sir？（是意大利蔬菜汤，可以吗？）
Hugh： Yeah, that's fine, and for the main course could I have the chicken please？（可以。好的…至于主菜，请给我一份鸡肉，好吗？）
Emma： Chicken. （鸡肉）
Hugh： And just some vegetables and some boiled potatoes please (再来一点蔬菜和煮土豆。)
Emma： Boiled potatoes, OK？(煮土豆。好的。)
Hugh： Thanks very much. （谢谢！）
Emma： OK.（好的。）
三．餐厅常用英语一百句
1、早上好（午安、晚安）
Good morning.(afternoon evening)
2、您好！
How are you?/How do you do?
3、再见，欢迎下次再来！
Good-bye! Come again next time, you are welcome.
4、慢走，感谢您的光临。
Mind your step and thank you for coming.
5、请稍等。
Please wait a moment. Just a moment. Just a minute.
6、请原谅。
Excuse me.
7、对不起，让您久等了。
Sorry to have kept you waiting so long.
8、请问您有几位？
For how many?
9、请跟我来，请这边走。
Come with me, please. follow me, please.
10、请问您贵姓？
May I have your fist name?
11、请问您喝什么茶？
What kinds of tea would you like to drink?
12 、请稍候，我们马上给您安排。
Just a moment, please. We will arrange it for you right away.
13、请问您有预订吗？
Do you have a reservation?
14、您看坐在这里可以吗？
Would you mind sitting here?
15、祝您旅途愉快！
Have a pleasant journey!
16、对不起，那边的桌子已给预订了。
I’m sorry that table is already reserved.
17、不用谢，很乐意为您服务。
Not at all, I’m glad to serve you.
18、这是菜单，请问现在可以点菜了吗？
Here is menu. Are you ready to order mow?
21、我们有葡萄酒、白酒、啤酒和各式软饮料。
We have got port, white wine beer and different kinds of soft beverages.
22、请问您想喝点什么。
What would you like to drink, please.
23、请问需要加冰块吗？
Do you need any ice-blocks, please?
24、请问需要冷饮还是热饮。
Would you like to have a cold-drinks or hot drinks?
25、请用茶。
Have a cup of tea, please!
26、请用香巾。
Have a piece of napkin, please!
29、打拢了，请问现在可以上菜吗？
I’m sorry to disturb you. Shall I bring in your food now?
30、对不起，我能把这个盘子撤走吗？
I’m sorry. Can I take this plate away?
31、对不起，我把它换成小盘子好吗？
I’m sorry, May I have it changed the small plate?
33、请问您喝什么茶？
What kinds of tea would you like to drink?
34、您先来杯啤酒好吗？
Would you like to start with a glass of beer?
36、对不起，这个品种刚刚售完。
I’m sorry, the variety is just out of stood(there aren’t any left)
37、对不起，您是否介意与那位先生同坐一桌？
I’m sorry, would you mind sitting the table with that gentleman.
38、对不起，现在已经客满了。
I’m sorry the restaurant is full now.
39、对不起，现在已经没有厅房了。
I’m sorry the banqueting hall is full now.
40、如果您不介意，坐在那边角落里好吗？
Would you mind sitting over there in the corner.
41、如果您愿意，可以先到大堂休息一下，一有空位我马上通告您。
You may have a rest in the lounge if you like.
43、很抱歉，我们立即采取措施，使您满意。
I’m sorry we’ll take measures at once to satisfy you.
44、先生您喜欢用筷子还是刀叉。
Would you like to use chopsticks or knife and forks, sir?
45、服务员我想买单。
Waiter I want to pay my bill.
46、请给我一杯可乐。
Please give me a can of coca-cola.
47、请问卫生间在哪里？
Where is the toilet?
48、先生（女士）这是您的帐单吗？
Here is your bill, sir(lady)?
50、我们这儿不收小费，但是我仍很感谢您。
We don’t accept tips, but I’m very grateful to you.
51、请稍等，我马上来收拾。
Just a moment, please I’m clear it right away.
52、小姐，我想订一个明晚的厅房。
Miss I want to reserve a banqueting hall for tomorrow evening.
53、请问需要大厅房还是小厅房？
Do you need a big banqueting hall or small one?
56、先生请问您的牛肉要几份熟的？
How would you like your beef? Rare, medium or well-done, sir?
57、先生您的菜已经上齐了。
Your dish is all here, sir.
58、还要点水果和甜品吗？
Would you like fruit and dessert, else?
59、对不起，我到厨房给您催一下。
Sorry, I tell the cooker to hurry.
60、哦！很抱歉这个菜的烹饪时间较长。
Oh, very sorry, it takes quite some time for this dish to prepare.
61、小姐，我想要一个二人的餐桌。
Lady, I want to reserve a table for two.
62、请问需要主食吗？
Do you need any staple food?
63、请问您对今天的菜肴有何意见？
What is your opinion of today’s order?
67、谢谢您提出的宝贵意见。
Thanks for your precious opinions.
68、我们将努力改进。
We’ll try our best to improve.
69、对不起，那是整瓶卖的。
Sorry, it’s sold by the bottle.
70、请问您对菜肴有什么特殊要求吗？
Anything special you’d like to have on the menu?
71、这是发票和找头，请收好。
Here’s the receipt and change, keep it, please.
72、好的，我一定尽快给您做好。
All right, I’ll have it for you as soon as possible.
74、好的，我去拿来。
Ok, I’ll get it for you.
76、先生，傣式烤牛肉很不错，我建议您们点一个。
Sir, Roast beef in “Thailand” style is very good. I suggest you to order one.
77、请问土豆做咸泥、烤的还是煮的？
Is the potato roast or boiled?
78、先生，有什么需要我帮忙的吗？
What can I do for you, sir?
79、先生，请问您是找人吗？
Are you come to see anyone, sir?
80、小姐，请问您们的酒吧在哪里？
Where is your bar, lady?
81、哦，在大堂，我带您去好吗？
Oh At the lobby, Shall I show you to go?
82、先生，请问是用餐吗？
Will you have dinner, sir?
83、这瓶酒多少钱？
How much is this bottle?
84、这瓶葡萄酒每瓶98元。
The wine is 98 yuan a bottle.
85、不要了，谢谢。
No thanks.
86、对不起，请再重复一遍。
I beg your pardon?
87、服务员，您会讲英语吗？
Can you speak English, waiter?
88、会一点点。
Yes, a little.
89、我可以签单吗？
May I sign the bill?
90、哦，很抱歉，请付现款。
Oh I’m sorry, cash only please.
97、先生（女士）这个水果盘是我们餐厅奉送的，祝您午餐愉快。
This fruit plate is offered as a gift in our Restaurant. Please enjoy you lunch.