商务英语初级真题.doc

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商务英语初级真题
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6 Sally Green imports computer hardware and needs a company to transport it from the port to her chain of stores.
7 In order to obtain an advanced business qualification, Paul White has to take a year off work without pay, and is looking for funding.
8 John Brown is buying new vans for his service engineers and wants to be able to contact them at any time. 9 When travelling on business, Ben Smith needs to be able to write letters, send emails and analyse data.
10 Sophie Jones wants professional help in finding good candidates for senior posts in her computer software company.

11 There was a slight drop in the use of newspaper adverts on the previous year, while both agency and online recruitment continued to rise.
12 This year more staff were recruited through agencies than either newspaper or online adverts but both these methods experienced an increase on the previous year.
13 There was an increase in both employment agency and online recruitment on the previous year although recruitment through newspaper adverts fell sharply.
14 Fewer employees were recruited through newspaper adverts this year than the previous year and online recruitment also declined.
15 This year the number of candidates recruited online was double the figure for the previous year, while the numbers recruited through employment agencies fell slightly.

16 The weather has encouraged more people to buy bikes.
A Right
B Wrong
C Doesn't say
17 Management have recently had to make people redundant at Cycle World.
A Right
B Wrong
C Doesn't say
18 Cycle World is providing a more personal service to regain market share.
A Right
B Wrong
C Doesn't say
19 Cycle World imported some bike-making machinery as part of a cost-cutting exercise.
A Right
B Wrong
C Doesn't say
20 The majority of Cycle World bicycles are sold to the domestic market.
A Right
B Wrong
C Doesn't say
21 Only a small number of different bike models are produced each month.
A Right
B Wrong
C Doesn't say
22 700 extra staff are taken on at the busiest time of year.
A Right
B Wrong
C Doesn't say

23 What does Sue Cole say about people whose businesses are their hobbies?
A They have the perfect combination.
B They risk losing interest in their leisure activity.
C They know very little about raising finance.
24 Why do some people who open their own restaurant fail?
A They don't learn enough about the competition.
B They don't research how to attract customers.
C They don't know what turnover levels they need.
25 How did Richard Campbell change Sunway Travel in 19937
A He relocated the company offices.
B He targeted a new group of consumers.
C He expanded the destinations the company dealt with.
26 According to Campbell, how do musicians react when faced with travel problems?
A They try to criticise the person responsible.
B They expect things to be put right.
C They say they will take their business elsewhere.
27 What does Richard Campbell say about the day-to-day running of his business?
A It is unnecessary for him to take an active role.
B It has become more stressful.
C It is difficult to set realistic targets.
28 What does Richard Campbell feel about his career?
A He likes his career though he's always short of money.
B He wishes he earned a high salary like his friends.
C He's happy and thinks he has enough to live on.

29
A an
B each
C the
30
A gain
B success
C increase
31
A must
B ought
C could
32
A by
B with
C in
33
A Reporting
B Reported
C Report
34
A for
B from
C about
35
A this
B them
C those
36
A every
B some
C any
37
A deep
B wide
C high
38
A manner
B attitude
C approach
39
A where
B what
C which
40
A make
B get
C do

1 When will the meeting be?

2 Which office suppliers are they going to use?

3 Which line shows productivity correctly?

4 What is the correct length?

5 What does the woman want to do about the meeting?
A cancel it
B postpone it
C bring it forward
6 What time will Mr Johnstone arrive?

7 Which chart shows where the company's goods are made?

8 Which task is urgent?

23 The name Media-X was chosen for the company because
A it presented a serious image,
B it was connected with technology.
C it seemed easy to remember.
24 George Johnson started to invest in internet companies because the internet
A already had considerable educational value.
B was increasingly popular in Europe.
C was becoming easier to use.
25 What was George's first job?
A bank employee
B economics lecturer
C software programmer
26 George's father helps him by
A advising him on investments.
B providing him with suitable office space,
C giving him financial support.
27 Approximately how many companies in total does George help each year?
A 100
B 200
C 300
28 When choosing between proposals, George first considers
A the experience of the directors.
B the need for the product or service.
C the financial background of the company.
29 Media-X helps companies by providing advice on
A market research.
B technical support.
C pricing strategy.
30 Which of these UK companies has expanded into other countries?
A NetT
B TravelD
C OrderF

6 Foresight, a manufacturer of audio equipment, is launching a new range of CD players and needs accompanying instruction booklets.
7 Ream plc, a manufacturer of computer hardware, wants a restyled logo for its new range of laser printers.
8 AFN marketing consultants has prepared a report for a north-African music publisher and requires a version in Arabic.
9 Smart Ltd, a plastic products manufacturer, is planning to produce a high-quality annual report for its shareholders.
10 Stride, a company which makes maps and notices for public places like shopping centres, wants to redesign its website.

11 Although there was a drop in foreign sales, domestic sales continued to rise, which resulted in profit levels holding steady.
12 Domestic sales were higher than foreign sales for the second month running, which boosted profits considerably.
13 While domestic sales rose slightly on the previous month, foreign sales fell end this led to a slight drop in profits.
i4 Despite a downturn in both domestic and foreign sales, profit levels experienced a slight increase.
15 Although domestic sales fell, there was a rise in foreign sales, and this led to a slight increase in profit levels.

16 Successful executives base their strategies on reliable data about their clients' requirements.
A Right
B Wrong
C Doesn't say
17 Steve Banks made personal contact with product users to discover what they wanted from his software.
A Right
B Wrong
C Doesn't say
18 Finax became popular because it was easier to work with than competing products.
A Right
B Wrong
C Doesn't say
19 A rival to the UK oil group was performing better because of its pricing policy.
A Right
B Wrong
C Doesn't say
20 The UK oil group sent its executives to visit a competitor's petrol stations.
A Right
B Wrong
C Doesn't say
21 The UK oil group changed certain policies in order to recover its market share.
A Right
B Wrong
C Doesn't say
22 The Seattle Business Institute believes that good business people try out their company's products.
A Right
B Wrong
C Doesn't say

23 According to Olivia Yost, what did she gain from job swapping?
A experience of a more stressful working environment
B the skills required to gain promotion
C an idea of the strict time limits other people face
24 What other advantage of job swapping does Olivia Yost mention?
A Companies benefit from having an adaptable workforce.
B Staff learn about the overall organisation of their company.
C Managers find out which employees are suitable for which jobs.
25 What does Sean Bradley say about working in Australia?
A He was surprised at how challenging the job was.
B He enjoyed the responsibility which the position involved.
C He adapted immediately to the foreign working environment.
26 How did Sean Bradley benefit from his time at the Sydney office?
A It taught him valuable communication skills.
B It gave him more confidence in his own abilities.
C It helped him to progress on his career path.
27 Job swapping raises employees' awareness of
A the need to improve certain skills.
B the value of effective on-the-job training.
C the importance of a flexible approach to work.
28 In some cases, job swapping can make employees
A unsure about applying for promotion.
B dissatisfied with their present situation.
C aware they might be unsuitable for a colleague's job.

29
A ask
B require
C obtain
30
A many
B lot
C few
31 A As
B Like
C Even
32
A for
B in
C by
33
A ahead
B through
C before
34
A allow
B let
C make
35
A at
B within
C during
36
A Using
B Use
C Used
37
A how
B when
C where
38
A provide
B provides
C provided
39
A each
B both
C either
40
A give
B supply
C demonstrate

1

2

3

5

7

8

23 What is James most interested in discussing?
A computer systems
B staff performance
C flexible working hours
24 James says that Peter Jones has produced
A his reports late.
B only one report.
C very short reports.
25 James and Sarah discuss organising a workshop on
A team building.
B cost cutting.
C time management.
26 In March, the company is going to
A install new computer software.
B start using new computer software.
C test the new computer software.
27 Where will staff do the computer course?
A at the training centre
B on site
C in the college
28 The Accounts department will move to the
A first floor.
B second floor.
C third floor.
29 According to Sarah, there are still problems in the Accounts department with
A the fax machine.
B the printers.
C the photocopier.
30 What will James and Sarah discuss at their next meeting?
A the Health and Safety report
B the programme for the French clients
C the appointment of a new PA

1

2

3

4

6 Kenichi Saitoshi runs an expanding law firm, and needs help with filling vacant posts.
7 Manfred Wirsing is a divisional manager who wants to set appropriate production targets for the coming year.
8 Jennifer Lee's manufacturing company has purchased material from overseas, and is looking for a suitable place to keep it.
9 John Black's packaging company wants to be able to send customers in other countries invoices and receipts online.
10 Asma Samairat wants staff at her transport company to improve their keyboard accuracy.

11 Sales of both products increased in year 2, then fell back slightly, while staying above their original levels.
l2 Both products saw their sales climb steadily during the period, product X remaining ahead of product Y.
13 Product Y's sales overtook those of product X in year 2, then remained steady as product X's recovered.
14 An improvement in both products' sales in year 2 was followed by a drop, which was greater for product Y.
15 The gap between sales figures for product X end product Y increased year on year, with product Y always selling less than product X.

16 The new research focuses on the number of secretaries employed in small firms.
A Right
B Wrong
C Doesn't say
17 Medium-sized companies pay their secretaries more than small companies do.
A Right
B Wrong
C Doesn't say
18 Secretaries in smaller firms are more important to the organisstion than the ones in larger firms.
A Right
B Wrong
C Doesn't say
19 Agencies sometimes find that secretaries prefer to work for larger organisations.
A Right
B Wrong
C Doesn't say
20 Large companies regularly run their own courses for secretaries.
A Right
B Wrong
C Doesn't say
21 Large companies promote secretaries more often than small companies do,
A Right
B Wrong
C Doesn't say
22 Bosses in small companies reward secretaries financially if they are pleased with their work.
A Right
B Wrong
C Doesn't say

23 Henry Eastman's previous job was in
A recruitment.
B marketing.
C investment,
24 He was offered the opportunity to
A take over a company called Brinscombe's.
B invest his own money in a new company.
C set up a company for someone else.
25 The company's success is due to
A refusing insurance to high-risk clients.
B selling cheap insurance policies.
C targeting a particular market.
26 He chose the present company location because
A financial support was available in that part of the country.
B it would be easy to expand the premises.
C there was already a skilled workforce.
27 Eastman's strategy is to
A produce a happy working environment.
B encourage staff to decide on their own objectives.
C make each person work as hard as possible,
28 The company is now owned by
A Brinscombe's.
B Eastman and his colleagues.
C a co-operative of customers.