大中专高铁乘务专业英语教学汇总名师优质课获奖市赛课一等奖课件.ppt

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,本幻灯片资料仅供参考，不能作为科学依据，如有不当之处，请参考专业资料。,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,本幻灯片资料仅供参考，不能作为科学依据，如有不当之处，请参考专业资料。,大中专高铁乘务专业英语教学课件,第1页,High-speed Beijing-Tianjin railway opens,第2页,铁路客运英语,第3页,Conversation,会话,A.On the train,在列车上,语法：,时间表示法：,1,、直接表示法,eight seventeen(8:17),2,、,past,to,表示法,Seventeen past eight(8:17),第4页,B.,On the train,在列车上,the Forbidden City 故宫,the Great Wall 长城,the Temple of Heaven 天坛,the Summer Palace 颐和园,Souls Retreat Temple 灵隐寺,Six Harmonies Pagoda 六和塔,第5页,单词和短语,freight n.,货物、货运,supervisor n.,监督人、管理人,crew n.,全体人员（职员）,personnel n.,人员、职员,direction n.,指导,coordinate v.,使协调,activity n.,活动、工作,communicate v.,沟通、通信,engineer n.,工程师、火车司机,dispatcher n.,调度员,第6页,单词和短语,coordinate sth.,/sth.with sb,.,协作某事,（同某人协作某事）,in charge of,负责,freight train,货车,passenger train,客车,train crew,列车乘务组,on board,车载,under his direction,在某人指挥下,communicate with,与,取得联络,第7页,一、问候语,Good morning.,您好！（早上好）,Good afternoon.,您好！（下午好）,Good evening.,您好！（晚上好）,How do you do?,Nice to meet you.,见到您很高兴。,Glad to meet you.,Pleased to meet you.,第8页,二、欢迎语,Welcome to our train.,欢迎乘坐此次列车。,Welcome aboard!,请上车！,第9页,Example 1:,A:,Good morning!,B:,Good morning!Welcome aboard!,A:,Thank you.Its nice to be here.,B:,Hope you enjoy your trip.,第10页,Everyday English,日常生活用语（一）,.Learn to say,A.Greetings,问候,1.Welcome to China!,2.Welcome to our city!,3.Welcome to our train!,4.Glad to take your train!,5.Glad to see you again!,6.Havent seen you for a long time.,Long time no see.,第11页,Everyday English,日常生活用语（二）,.Learn to say,A.Thanks and Apologies,感激和道歉,1.Its very kind of you.,2.Thank you for your help.,3.Thank you for the trouble you have taken to get me the ticket.,4.Im very sorry./Im so sorry./Im terrible sorry.,5.Sorry,I dont quite understand you.,Excuse me,I dont catch your meaning.第12页,6.Sorry,my English is very poor,please speak more slowly.,7.Pardon?,8.I beg your pardon.Please say it once more.,9.Sorry to trouble you.,10.Sorry to have kept you waiting.,11.Sorry to be in your way.,12.Sorry,the supper is not ready.,13.Sorry,the water has not boiled yet.,14.Im so sorry for what Ive said.,15.Ill try to make sure it doesnt happen again.,第13页,提醒、提议用语,Please be careful.,请小心。,Dont go far.,不要走远。,Pay attention to the departure-call.,请留心开车铃声。,第14页,Why not go and have a look?,为何不去看一看呢？,Youd better go and see if its yours.,您最好去看一下是不是您。,Dont worry.,别担心。,Take it easy.,放心好了（别着急）。,Just a moment,please.,请稍等。,第15页,三、答谢语,1,、列车员答谢旅客：,Thank you very much.,非常感激。,第16页,B.Requests,请求,1.Please tell me which train I should take for Guangzhou.,2.Wake me up at seven tomorrow morning,please.,3.Will you please tell me how to check my luggage for Hangzhou?,4.I wonder if you could help me with my luggage.,第17页,四、道歉语,1,、,列车员向旅客道歉：,Im sorry.,或,Sorry.,对不起。,Excuse me.,劳驾。,I beg your pardon?,或,Pardon?,您能再说一遍吗？,第18页,Im sorry,Ill do it right away.,对不起，我马上办。,Sorry to trouble.,对不起麻烦您一下。,Sorry,I dont quite understand you.,对不起，我不太明白您意思。,Excuse me.I dont catch your meaning.,请原谅，我没有领会您意思。,第19页,2,、旅客向列车员道歉时，普通说：,Thats all right.,没关系。,It doesnt matter.,Dont worry about it.,也能够说：,Never mind.,Its nothing.,第20页,Passenger Train Classes,旅客列车类型,第21页,Seat Classes,座位等级,There are,4,standard classes of seats:,hard seat,soft seat,hard sleeper,and,soft sleeper.,第22页,主要内容,Seat Class,座位等级,Passenger Train Classes,旅客列车类型,Propaganda for Not Carrying Prohibited Articles,禁止携带危险品上车,Passenger Cars,客车,Up and Down,上行和下行,Beijing West Railway Station,北京西站,The Qinghai-Tibet Railway,青藏铁路,Chief Conductor,列车长,Shanghai Maglev Train,上海磁悬浮列车,第23页,Unit Three Propaganda for Not Carrying Prohibited Articles,禁止携带危险品上车,第24页,“watch for”,在字典上意思是“等候，期待”之意。若将警示牌上英文再翻译过来，是“请等候一个安全”。所以，不妨翻译为：“,Carriage conjunction,please be careful”,。,第25页,“keep out”,解释是，“用于警示牌，切勿靠近（进入）”。,这个翻译成“,Danger,！,No Touch”,更准确,第26页,翻译人员将,fire fight,一词理所当然地翻译成“消防器材”，殊不知，这一词在英文中是“交火、炮战”之意,“,Fire extinguisher,please dont move it at will”,才符合其汉字意思。至于“,safety device”,二词也是完全是能够删掉。,第27页,Garbage only,not for cigarette butt,第28页,At the booking office,1 How long will this train take to go to Beijing,？,这列直达快车开到北京要多久？,2 This express will go straight from Beijing to Tianjin.,这列快车从北京直达天津。,3 What time is the next train to Beijing?,下一趟去北京车几点开？,第29页,4 Id like to have two,soft berth,tickets to Shanghai for tomorrow.,我想买两张明天到上海软卧票。,(hard berth,hard seating,soft seating),OK.It comes to 1,，,200 yuan including,service fee,.,好，加上手续费一共,1,，,200,元。,5 May I have two lower berths,？,我能够要两张下铺吗？,Sorry.We usually pair the upper and lower together to sell.,对不起，我们通常上下铺搭配在一起卖第30页,Checking-in and boarding,检票上车,1.Where do I board the train?First you go to the waiting room.The,notice board,will tell you which waiting room you need for your train.,公告板上有你要乘坐车次候车室编号。,2.In the waiting room you can access several platforms.,候车室能够通向好几个站台。,Try to get to the platform 15 minutes before the train leaves.,尽可能在开车前十五分钟抵达站台。,第31页,Finding bed or seat,找铺位或座位,1.Excuse me,can you help me find my seat?,劳驾，你能帮我找一下座位吗？,Please show me your ticket,it says which seat is yours.,给我看一下你车票吧，上面有你座位号。,2.Excuse me,I need to get a pass.Can I help you with your bags?Can I move it please?,第32页,补票用语1,、,Your child is already over 1.1m,，,please buy a children ticket.,你小孩已超出,1.1,米了，请买小孩票。,Your child is already over 1.4m,，,please buy an adult ticket.,你小孩已超出,1.4,米了，请买大人票。,Sorry,，,your luggage is overweight,，,please buy a luggage ticket.,对不起，你行李已超重，请补票。,2,、,Please add more yuan for your ticket.,您需要加补,元钱,。,第33页,关于暂时停车,1,、,How long shall we stop here,please?,请问在这停车多久？,This is a temporary stop.,现在是暂时停车。,It stays for minutes.,停车,分。,Please dont get off the train.,请不要下车。,2,、,The train is now minutes late.,列车现在晚点几分钟。,Please dont worry,，,the train will arrive on schedule.,请别着急，列车将正点抵达。,The train will soon be on schedule.,列车很快就会正点。,第34页,旅客遗失物品用语,1,、,What have you got inside?,里面有什么东西？,Dont worry.Well try to find it for you.,请不要着急，我们设法帮你找。,Dont worry.well manage to give it back to you if we find it.,请放心，假如我们找到了，我们设法转交给你。,Well keep you informed.,我们将随时通知您。,第35页,2,、,I have got a but I dont know whether it is yours?,我刚拾到，不知道是不是你？,Please go to the chief conductor to claim it.,请到车长那去领。,3,、,Please check your bag.If there is no problem with it,，,please sign here.,请检验一下您行李是否完好无损，假如没有问题，请您在这里签字。,第36页,提醒乘客,1,、,No Dangerous goods are allowed to bring on the train!,禁止携带危险品上车！,2,、,These are inflammables,，please leave them to our care.,这些是易燃品，请交给我们适当处理。,3,、,Please take care of your valuables.,请保管好珍贵物品！,4,、,Help us to keep the train clean.,请帮助我们，保持火车清洁卫生。,第37页,提醒乘客,5,、,Take care when you get off the train.,下车时当心。,6,、,Luggage must not be put in the gateway.,行李不准放到过道上。,7,、,Mind the gap.,小心台阶间跨度,8,、,Please keep gateways clear.,请保持过道通畅。,第38页,禁止携带危险品上车！,这些是易燃品，请交给我们适当处理,请保管好珍贵物品！,小心台阶间跨度,行李不准放到过道上,第39页,Seats,1.The train has different sections,such as hard and soft sleepers,and hard and soft seating.,What is the difference?,有什么区分吗？,第40页,2.The soft sleepers are for 4 people and you have a door to close your compartment.,软卧包厢可睡四人，包厢门能够关。,3.The hard sleepers are for 6 people and there is no,door.,硬卧可睡六个人，没有门。,第41页,Food,1.Can I buy food on the train?,我能够在火车上买食物吗？,Yes,a crew member will come by with food to sell.,是，乘务员从你身边经过卖东西。,2.Is there a restaurant on the train?,Can you show me where it is please?,你能告诉我餐车在哪吗？,Yes,there is a restaurant carriage by soft sleeper carriage.,是，有餐车，在软卧车厢旁边。,第42页,Drinks,(iced)mineral water,black tea,green tea,hot water,milk,beer,yogurt,ice-cream,第43页,Smoking,1.Can I smoke here?,我能在这里吸烟吗？,No,the smoking section is at the end of the carriage between this carriage and the next.,不能够，吸烟区在两节车厢之间。,3.Can I buy cigarettes on the train?,我能在火车上买到香烟吗,?,A crew member will come by with food to sell.,是，乘务员从你身边经过卖东西。,第44页,Toilet,1.There is a washroom at the end of each carriage.,在每节车厢末端都有洗漱间。,2.Why is the toilet locked?,厕所门为何锁上了？,The toilet is always locked when the train is at the station.When the train begins moving again we will unlock it.,火车进站后经常要锁上厕所，火车重新开动后，我们就开门。,第45页,Common useful sentences,1 Our train will arrive at Beijing Railway Station at 18:27.,列车抵达北京车站时间是,18,点,27,分,2 Our next stop will be Station.Please prepare yourself for getting off the train.,下一站将要抵达,站，请您提前做好下车准备,3 The destination will be reached in about two minutes.,还有大约,2,分钟抵达终点站,4 Our train currently travels at 350 kilometres an hour.,现在时速大约,350,公里,/,小时,第46页,At the station ,车站用语（一）,Learn to say,A.Meeting the,Passengers,接车用语,1,、,Welcome the our station!,2.Will you please wait for him at the rest hall?,3.Youd better wait for him in the guests waiting-room.,4.Where is the refreshment stall?,第47页,At the station,车站用语（二）,Learn to say,A.Station Facilities and Service,1.May I have a platform ticket?,2.I want to see somebody off.,3.I want to meet some friends.,4.The train is standing at platform Number Two.,5.The train has just come in.,6.The train hasnt come in yet.,第48页,列车员自我介绍,Ladies and Gentlemen:,Good morning.Welcome to our train.May,I introduce myself?Im your conductress.My,names Li Hua.This is Train 114.It is running to,Hangzhou.The whole journey is,kilometers.It will take hours for the train to complete the journey.,If you have any difficulty in travelling,please let me know.Ill try my best to help you.Wish you a pleasant journey.,第49页,短语,inquiry office,ticket office(booking office),waiting hall,platform ticket,luggage storage service(office),platform Number Two,Express 44Through Train Number 56,Time-table(train schedule),第50页,chief conductor,hard seat,soft seat,hard sleeper,soft sleeper,book a ticket,订票,soft seat lounge,软席候车室,hard seat lounge,硬席候车室,on time,behind time,one-way ticket,单程票,round-trip ticket,往返票,non-passengers,送亲友人,第51页,New words and Expression,service,服务,freight,货物,guide,指南,concept,概念,direction,方向,branch,支线,connection,连接,even,偶数,odd,奇数,course,过程、路线,single,单一,journey,旅行、旅程,leg,旅程一段,situation,情形,avoid,防止,train service,列车运行,train direction,列车方向,main line,干线,single journey,单程,down direction,下行方向,第52页,谢谢大家！,欢迎批评指导！,Thank you!,第53页,