停车场英语常用口语.doc

停车场常用英语口语50句
一、问候
1、您好。
Hello
2、早上好、下午好、晚上好。
Good morning ! Good afternoon ! Good evening!
3、欢迎光临。
Welcome to come here
4、很高兴为您服务。
I’m very happy to service for you
5、再见，欢迎您下次再来。
Goodbye , welcome to come here again.
6、祝您一路顺风。
I hope you have a good trip .
7. 明天见。
See you tomorrow.
二、指路
1、我想去XX地方怎么走？请您沿道路前行500米。
How can I get to the X ? please go straight this road for about five hundred meters.
2、我想找个车位停车？请您前方右（左）转到下一层车库停车。
I want to find a parking space , please go straight and turn right (left) to go to the downstairs
3、请您使用X号电梯便可到达。
You can take the elevator X to reach that place.
4、我怎么才能出去？请您从X出口沿楼梯上行即可到达。
How can I go outside? Please go to the exit X and go upstairs .
５、今天的演出内容是XX，在XX号演出场馆。
Today’s performance is XX ,
三、时间
1、请问现在几点了？上午10点。
What’s the time, please? Ten a.m
2、演出什么时间开始，45分种后演出开始。
When will the performance begin? It will begin in 45 minutes
3、我停车用了多长时间？您停车用了1个半小时。
How long of my car parking ? you take one and a half hour
4、今天是星期几？今天是星期二。
What day is it today ? It’s Tuesday today.
5、今天是春节，祝您新年快乐。
It’s spring festival today, happy new year!
四、天气
1、外面下雨了，如果您需要用雨具请到服务台登记领取。
It’s raining outside, if you need raincoats or umbrellas, register at the free help desk
2、今天天气不错。
It’s a fine day today
３、外面雪天路滑请小心驾驶车辆
It’s slippery outside, please take care of driving.
五、服务
1、请您自觉缴费
Please pay for the parking fee self- consiciously
给你。
Here you are．
2、请您出示车辆出入证。
Please show me the in and out certificate of your car
3、请您将车停放到位。
Please park your car in the right place.
4、请锁好车门，保管好车内的贵重物品。
Please lock your car and take good care of valuable things in your car.
5、您的车辆如有特殊服务要求，请告知我们并办理相关手续。
If you have some special requests, please tell us and conduct relevant procedures.
6、您的车辆外部有划痕，请在值班记录上签字确认，谢谢合作。
Your car has some marks outside ,please sign on the guide record to confirm, thank you for cooperation
7、您的停车费是40元，请用人民币结算。
Your car parking fee is 40 yuan, please settle it in RMB
８、对不起，让您久等了。
I’m sorry for you wait so long

六、求助
1、请问您有什么事吗？
Can I help you ?
2、我需要帮助，我找不到我的车了？您不要着急，我们会帮助您找到您的汽车的。
I need your help, I can’t find my car. Please don’t be anxious, we will help you find your car.
3、请说出您车辆的情况：车型、车号、颜色等特征。
Please tell me the character of your car, for example, the style ,number, color etc.
4、我们的孩子走散了，能帮助我们找到我们的孩子吗？他有1.5米高，黄头发，穿一件红色的上衣。
Our children were lost ,can you help me find my children ? he is 1.5 meters tall, golden hair, red coat.
５、请不要着急、慢慢地讲。
Please don’t be anxious and say slowly.
七、制止
1、这里禁止停车，请将车停到车位线内。
This is “no parking”,please put your car in the parking line.
2、请您不要在这里长时间逗留。
Please don’t stand here for a long time
3、这里禁止吸烟。
This is “ No smoking”
4、请不要损坏停车设施。
Please don’t damage the parking facilities.
5、您遵守中国的法律制度，配合我们工作。
You should abide by the chinese law and cooperate our work.
６、这里是消防通道，禁止停车。
This is fire exit , no parking
７、对不起，请到值班室协助我们调查。
I’m sorry , please come to guards’ room and cooperate our survey
八、常用语
1、请问您有什么事？
Can I help you?
２、我很高兴为您服务
I’m happy to service for you
３、我再帮您想想办法
I help you think some other methods
４、这是我应该做的
This is what I should do
５、请随时和我们联系
Please contact with us at anytime
６、给您添麻烦了
I’m sorry to trouble you.
７、您的需要就是我的工作。
Your need is my work.
九、表扬
１、您开车的技术真棒。
Your driving skill is very well
２、您今天看上去真漂亮。
You look so pretty today.
３、感谢您对我们工作的支持。
Thank you for supporting our work
４、您的孩子很可爱。
Your children look very lovely

一、在正式的英语表达里，疑问基本句型可分为下列四种：

1. May I ...
2. Could you ...
3. Would you ...
4.Shall I ...?

只要理解这四种基本的句型，就可以处理大部分业务上的状况。

1．自己要做什么事时，就使用May I ...

May I have your name, please? 请问尊姓大名
May I have your check-out time, please? 请问您什么时候结帐离开？
May I see your passport, please? 请让我看一下您的护照好吗？
May I know your nationality, please? 请问您的国籍是什么？

2．麻烦客人时，可使用Could you ...

Could you fill out the form, please? 请您填写这张表格好吗？
Could you write that down, please? 请您写下来好吗？
Could you draft the fax, please? 请您写下传真的草稿好吗？
Could you hold the line, please? 请不要挂电话好吗？

3．询问客人的喜好或是做什么时，可使用Would you ...

Would you like tea or coffee? 请问您要喝茶还是咖啡？
Would you like to take a taxi? 请问您要搭计程车吗？
Would you mind sitting here? 请问您介意坐在这里吗？

4．在提供建议协助、征求意见时，可使用Shall I ... 或Would you like me to do ...?

Shall I draw the curtains? 请问需要我把窗帘拉上吗？
Shall I draw you a map? 请问要我为您画一张地图吗？
Shall I make the reservation for you? 请问要我为您安排预约吗？

二、招呼语

Good morning. (用于中午以前)
Good afternoon. (用于中午至下午六点以前)
Good evening. (用于下午六点过后)

在这些招呼语的后面接句子，例如：

Good morning, sir. Are you checking-out? 早上好，先生，请问您要退房吗？
Good afternoon, sir. Welcome to LI JIA Hotel. 中午好，先生，欢迎光临丽嘉酒店。
Good evening, Ms. May I help you? 晚上好，小姐，请问我能为您服务吗？

后面也可以接上自己酒店名称、部门名称，如：

Good morning, sir. This is the Front Desk. May I help you? 早上好，先生。这里是服务台，请问您需要服务吗？

三、回答

1．一般性的回答

I see, sir. 我明白了，先生。
Certainly, sir.好的，先生。

2．请对方再等一会儿

Just a moment, please. 请稍等。
Thank you for waiting. 您久等了，先生。
I am very sorry to have kept you waiting. 很抱歉让您久等了。
Could you wait a little longer, please? 请您稍候好吗？

3．要麻烦客人或是拒绝客人的要求时

拒绝客人时，不要一口回绝说“No.”，要委婉一些。
I am afraid I can't do that. 不好意思，我恐怕没办法那样做。
Excuse me, sir. Please let me pass. 不好意思，先生，麻烦让我过一下。

4．道歉

如果是自己的错就说“I am sorry.”如果是公司的错，就说：“We are sorry.”

I am very sorry for the delay. 很抱歉延误了时间。
I am very sorry for the inconvenience. 很抱歉造成您的不便。
I would like to apologize for the mistake. 为这个错误我深致歉意。

5．客人对自己说“Thank you.”时回答

You are welcome. 不客气。
Thank you, sir. 谢谢您，先生。
Thank you very much. 非常感谢您。

6．交给客人某些东西时，可以说

Here you are. 您要的东西在这里。
Here is your room key. 这是您的房间钥匙。
Here it is. 这是您的东西。

7．当客人准备离开时，可以说：

Have a nice day. 祝您有美好的一天。
Please enjoy your stay 祝您住宿愉快。
We hope to see you again soon. 希望不久能再次见到您。
Thank you for staying with us. 谢谢光临。

8．当客人的英语难以理解时

面对客人的疑问，不要只是一味地傻笑，或是一直说Yes, Yes.如果听不懂事，要向客人提出疑问，或是先向对方说“Just a moment, please.”, 然后请求他人协助。

Pardon? 对不起？
Pardon me? 对不起？
I beg your pardon? 对不起请再说一遍好吗？
Could you repeat that, please? 请您重复一遍好吗？