饭店英语unit12.pptx

饭店饭店 英语英语HotelHotelEnglishEnglishUnit TwelvePaying the Bill Paying the Bill I Discovering LanguageIm sorry.Im sorry.Sound-linking?Sound-linking?I.Discovering LanguageRead the following,pay attention to the difference:/a:/:cart-cut lark-luck march-much /u:/-/u/:fool-full pool-pull /:/-/:naught-not short-shot /w/-/v/:wine-vine wet-vet /s/-/:sea-she same-shame sell-shell /s/-/:sink-think mouse-mouth pass-path Read and ExplorePaying the Bill II IntroductionWordsReferenceIntroductionWord Reference:travelers checks 旅行支票 exchange rate 汇率American Express:(美国)运通卡 Dinners Club:（美国）大来卡Visa（美国）东美卡 Master Card(美国)万事达卡 Many guests prefer to carry their money in the form of travelers checks because these are safer than cash.If the guest loses them,or if they are stolen,he can get his money back.Travelers checks have other advantages.They can be bought in different kinds of currency,so the guest does not have to worry about the changing of the exchange rates.IntroductionCreditcardsorCash Today more and more people are using credit cards instead of money to buy the things they need.There are many credit cards available:AE,Master,Visa and Dinners Club are the names of some of the most popular credit cards.With the credit card in your wallet or purse,you dont have to carry much cash.This saves your trips to the bank to cash checks or withdraw cash.If you stay in the hotel,you may sign the bill instead of pay with cash or credit card.Signing your name and room number is Ok.When you check out,the hotel will charge all the expenses you consume in the hotel together.Of course,you can pay with cash direct.But sometimes,you should change the money into the local currency as some restaurants do not accept foreign currencies.If you bring much money with you when you go out,its unsafe.Paying the Bill III Lead-in ActivitiesDoyouknow?LetmeexplainittoyouCan you give the answers to them?1.Howdoyousignthebillifyoustayinthehotel?2.Whataretheadvantagesofthetravellerscheck?3.Whatkindsofcreditcardsavailabledothetravllersusuallycarry?4.Ifyougotoarestauranttohavedinner,howdoyoumakepayment?5.Whatdoyoualwaysdowhenyoupaythebill?Class activityteam workPaying the Bill IV Topic extensionWordsandExpressionsListentothefollowingdialogues.Words and expressions:Federal Card:（香港）发达卡 Great Wall（中国）长城卡receipt:n.收据 tip n.小费travellers cheques：旅行支票 affixto 在.上签字miscalculation n.计算错误 instruction n.指示break it down 分解开 alcohol n.白酒，烈性酒print/imprint vt.压印，刷卡Dialogue IDialogue I Mr.Green finishes his dinner.He waves to the waitress.Mr.Green finishes his dinner.He waves to the waitress.G:G:Waitress!Bill please.Waitress!Bill please.W:W:Ok.Just a moment.Let me get your copy.Hm,it totals 585 Yuan.Ok.Just a moment.Let me get your copy.Hm,it totals 585 Yuan.G:G:Are the drinks included?Are the drinks included?W:W:Yes,it includes drinks.Let me go through the bill for you.Four Yes,it includes drinks.Let me go through the bill for you.Four hundred and thirty Yuan for food,one hundred and fifty for hundred and thirty Yuan for food,one hundred and fifty for drinks,no service charges.drinks,no service charges.IV Topic ExtensionPaying with credit cardPaying with credit cardW-Waiter G-Guestpair workG:G:Yes,I see.How much is that in US dollars?Yes,I see.How much is that in US dollars?W:W:Just a moment.Todays exchange rate is RMB7.5 for one dollar.Just a moment.Todays exchange rate is RMB7.5 for one dollar.So it comes to$78.Do you hold credit card?So it comes to$78.Do you hold credit card?G:G:Yes.But what kind of cards do you accept?Yes.But what kind of cards do you accept?W:W:We accept American Express,Dinners Club,Federal Card,We accept American Express,Dinners Club,Federal Card,Great wall,Visa and Master Card.Great wall,Visa and Master Card.G:G:Well.I have an American Express.Is that Ok?Well.I have an American Express.Is that Ok?W:W:Thatll be fine.May I have a print of your card,please?Thatll be fine.May I have a print of your card,please?G:G:No problem.Here you are.No problem.Here you are.W:W:Thank you.Thank you.IV Topic Extension (Two minutes later)(Two minutes later)W:W:Here is your card,and your receipt.Could you sign here?Here is your card,and your receipt.Could you sign here?G:G:Ok.(Mr.Green takes out 50 Yuan)Thats my tip for you.Ok.(Mr.Green takes out 50 Yuan)Thats my tip for you.W:W:Thats very kind of you,sir.But we dont accept tips.Its against Thats very kind of you,sir.But we dont accept tips.Its against regulations.regulations.G:G:Oh,I know.Your service is excellent.Oh,I know.Your service is excellent.W:W:Thank you for coming.Have a nice day,sir.Thank you for coming.Have a nice day,sir.IV Topic ExtensionDialogue II Dialogue II IV Topic ExtensionSigning the Bill Signing the Bill Mr.Gray invites some friends to have dinner in Rose Restaurant.When Mr.Gray invites some friends to have dinner in Rose Restaurant.When they finish the meal,Mr.Gray calls the waitress.they finish the meal,Mr.Gray calls the waitress.G:G:Waitress!Waitress!W:W:Yes,sir.Would you like anything else?Yes,sir.Would you like anything else?G:G:No,thank you.Can I have my bill,please?No,thank you.Can I have my bill,please?W:W:Yes,sir.Here it is.Yes,sir.Here it is.G:G:How much is it?How much is it?W:W:Your bill comes to US$52.Your bill comes to US$52.W-Waiter G-GrayIV Topic ExtensionG:G:Do you take travellers cheques?Do you take travellers cheques?W:W:Im afraid we do not accept them here.You may change them at Im afraid we do not accept them here.You may change them at the exchange counter in the lobby.the exchange counter in the lobby.G:G:Well.What about a credit card?Well.What about a credit card?W:W:We dont accept any cards except these.(points to credit cards We dont accept any cards except these.(points to credit cards display)display)G:G:How am I going to pay the bill then?Can I sign the bill?How am I going to pay the bill then?Can I sign the bill?W:W:Are you a staying guest,sir?Are you a staying guest,sir?GG：Yes,I am.I live in Room 2238.Yes,I am.I live in Room 2238.IV Topic ExtensionW:W:You could sign your name here and add your room number,You could sign your name here and add your room number,please.The amount will be added to your final room bill.The please.The amount will be added to your final room bill.The hotel will charge you when you leave.hotel will charge you when you leave.G:G:I see.(he affixes his signature to bill.)Here you are.I see.(he affixes his signature to bill.)Here you are.W:W:Thank you,sir.May I have a look at your room card?Thank you,sir.May I have a look at your room card?G:G:Here is it.Here is it.W:W:Thank you,sir.Thank you,sir.Dialogue III Dialogue III IV Topic ExtensionMiscalculation on the BillMiscalculation on the BillS:Mr.Smith W:the waiter When Mr.Smith finishes his dinner,he calls the waitress.S:S:(waves to the waitress)Waitress!(waves to the waitress)Waitress!W:W:Yes,Yes,sir.sir.Im Im at at your your service.service.Do Do you you have have any any special special instructions?instructions?S:S:Nothing Nothing special.special.I I enjoyed enjoyed the the dinner dinner very very much.much.The The bill,please.bill,please.W:W:Yes,sir.(a short while later)Here you are,sir.Yes,sir.(a short while later)Here you are,sir.S:S:500 500 Yuan.Yuan.Why Why so so much?much?(checks(checks the the bill bill carefully)carefully)Please Please break break it it down down for for me.me.Whats Whats this this 80 80 Yuan Yuan and and 35 Yuan for if you dont mind my asking?35 Yuan for if you dont mind my asking?IV Topic ExtensionW:W:80 Yuan for the chicken and 35 Yuan for two glasses of juice.80 Yuan for the chicken and 35 Yuan for two glasses of juice.S:S:Just stop here.But I didnt have chicken at all.Do you Just stop here.But I didnt have chicken at all.Do you still remember I asked you to take it back?And for the still remember I asked you to take it back?And for the juice,Im afraid you made an obvious mistake,because juice,Im afraid you made an obvious mistake,because we didnt order that drink.All the drinks we have were we didnt order that drink.All the drinks we have were beers and spirits.Right?beers and spirits.Right?W:W:Im deeply sorry,sir.I think the cashier miscalculated the bill Im deeply sorry,sir.I think the cashier miscalculated the bill by adding the bill of the other table to yours.Ill have it by adding the bill of the other table to yours.Ill have it changed at once.changed at once.(The waiter comes back with a new one)(The waiter comes back with a new one)S:S:Sorry to have kept you waiting so long,sir.Would you Sorry to have kept you waiting so long,sir.Would you mind checking it again?mind checking it again?IV Topic ExtensionS:S:Well,its right this time.Here is the money.I Well,its right this time.Here is the money.I hope such a thing will not happen to me next hope such a thing will not happen to me next time.time.W:W:I must apologize for the miscalculation.Well report I must apologize for the miscalculation.Well report it to the manager.I assure you such a thing will not it to the manager.I assure you such a thing will not happen again.Good-bye and have a nice evening.happen again.Good-bye and have a nice evening.Paying the Bill V Oral TimeTranslatethefollowingsentences,please.ActitoutCompletethedialogue.Fillintheform,please.Situation A:Mr.Brown asks for the bill.He would like to pay in cash.But he has not got enough RMB.Act it outSorry I havent got enough RMB Situation B:Mr.and Mrs.Brown finish their dinner.They ask for the bill.They have got several credit cards.They would like to pay with one of them.Do you accept credit cards?Act it outCheck up1)Couldyoutellmewhere_getGuangdongcuisine?A.canIB.mayIC.IcanD.Imay2)WouldyouliketotryQuanJiaFu?Itsourchefs_.A.recommendationB.adviceC.dishD.suggestion3)Welookforwardto_youwithustonight.A.haveB.havingC.seeingD.see4)Isthereatableforfour?-Yes.Pleasecome_.A.onB.inC.hereD.thisway5）Iprefercoffee_tea.A.thanB.toC.andD.over6）Thereareseveralwaysof_.A.PayB.paidC.paymentD.topay7）Agoodhotelprovidesguestswith_roomsand_food.A.emptygoodB.comfortablepoorC.emptypoorD.comfortablegood8）Wouldyouliketotrywhisky?-Oh,yes.Thatsjust_Ilike.A.whatB.asC.thatD.which9）Thewaiterisofferingtheguesta_drinkwhilewaiting.A.completeB.commonC.complementD.complimentary10）Thewineis_fromPortugal.AexportedB.importedC.importantD.takeChoose the best answer:Choose the best answer:1)Couldyoutellmewhere _ getGuangdongcuisine?A.canIB.mayIC.IcanD.Imay2)WouldyouliketotryQuanJiaFu?Itsourchefs_.A.recommendationB.adviceC.dishD.suggestion3)Welookforwardto _youwithustonight.A.haveB.havingC.seeingD.see4)Isthereatableforfour?-Yes.Pleasecome_ _.A.onB.inC.hereD.thisway5）Iprefercoffee_tea.A.thanB.toC.andD.over6）Thereareseveralwaysof_.A.PayB.paidC.paymentD.topay7）Agoodhotelprovidesguestswith _roomsand _food.A.emptygoodB.comfortablepoorC.emptypoorD.comfortablegood8）Wouldyouliketotrywhisky?-Oh,yes.Thatsjust_Ilike.A.whatB.asC.thatD.which9）Thewaiterisofferingtheguesta_drinkwhilewaiting.A.completeB.commonC.complementD.complimentary10）Thewineis _fromPortugal.AexportedB.importedC.importantD.take:Sign the billForeign currencyTravelers CheckRMBCredit CardDialogue 1 Dialogue 2Dialogue 3Dialogue 4 Dialogue 5Listen to the teacher and decide what each Listen to the teacher and decide what each conversation is talking about:conversation is talking about:Check upDialogue 1A:Idliketocheckout.B:Justamoment.Hereisyourbill.A:CouldIpaywithmytravellerscheck?B:Sorry,Imafraidnot.Dialogue 2.A:Didyouenjoymeals?Mr.Farr?B:Yes.Itwasveryniceindeed.CouldIhavethebillnow?A:Certainly,sir.Wouldyouliketosignthebill?B:yes.Dialogue 3.A:Isthisthetotalamounthere?B:No,sir.Thetotalchargeishere.A:IdliketousemyVisacard,ifthatsOk.B:Certainly,sir.Thatllbefine.Dialogue 4A:CanIsettleaccountswithUSdollars?B:Well,Imafraidnot,sir.A:WherecanIchangethemoney?B:Atthecashiercounter.Dialogue 5A:Ivegotawholelotofyourlocalcurrency,thatsRenMinBi.,soIthinkIllpaywiththat.B:Certainly,madam.Hereisthechangeandreceipt.A:Thankyou.B:Youarewelcomeandhaveagoodjourneyhome.Check upSign the billForeign currencyTravelers CheckRMBCredit CardDialogue 1Dialogue 2Dialogue 3Dialogue 4 Dialogue 5TranslationCheck upinto English：1)您打算如何付费呢？您打算如何付费呢？2)一一共共有有下下面面几几种种付付款款方方式式：现现金金、信信用用卡卡、支票和签单。支票和签单。3）对对不不起起，这这张张信信用用卡卡已已到到期期(expire),请请换换张张卡。卡。4）我身边没有带现金，可以用维萨卡吗？）我身边没有带现金，可以用维萨卡吗？5）您太好了先生，不过我们不收小费。）您太好了先生，不过我们不收小费。1)Howwouldyouliketopaythebill?2)Thereareseveralpaymenttermsasfollows:cash,creditcard,checkandsigningthebill.3）Imsorry,sir.Thiscardhasexpired.Pleasechangeanotherone.4）Ihavenocashwithme.MayIuseVisa?5）Itsverykindofyou.Butwedontacceptanytip.Translation Translationinto Chinese:6）Wehavegotmiscalculationhere.Welldeductitfromyourbill.7)Many guests prefer to carry their money in the form oftravelerschecksbecausethesearesaferthancash.8)Ifyouhaveacreditcard,youcanbuyacar,eatadinner,takeatripandevengetahaircutbychargingthecosttoyouraccount;inthiswayyoucanpayforpurchasesamonthlater,withoutanyextracharge.Check up Translation6）我们在这计算上有误，我将给您从账单上减掉。7)许多客人喜欢随身携带旅行支票，因为它比现金要安全。8)如果你有信用卡，你可以将账转入你的账单，用来买车、就餐、旅游甚至是理发。用这种方式你可以推迟一个月为你所购买的东西付账，而不需要花费额外的费用。Paying the Bill VI Vocabulary DevelopmentWordsandExpressionsListentome,please.Words and expressions:complimentary a.免费赠送的 double check 仔细检查awfully ad.极度地，非常地 expire vi.期满，终止cashier n.收银员 personal check 私人支票foreign currency 外币 check n.账单。英国人常用 billcome to:共计；达到 Paying the Bill VII English around YouAstory?Englishiseverywhere!TalistanBelna,a famous humorous writer in France,was quite dissatisfied with the service once he went to a restaurant to have dinner.When paying the bill,he said to the boss:“hug me,please.”“What？”the boss asked curiously.“hug me,please.”Belna said seriously in appearance.“Butwhat is it on earth?”the boss asked again.“Say good-bye to me forever.Youll never see me in your restaurant”Belna said.StoryHugmeHug?