1、XXXXXcvPermanent AddressCampus Address (until 5/22/2013)No.67,Lane 123,Job Rd.Job DistrictNo.76,Lane321,Job Rd.Job DistrictBeijing 200070Shanghai 100070(+86) 138-0013-8000(+86) 138-1234-1234JOB OBJECTIVESummer Intern from 6/12-8/12SUMMARY OF QUALIFICATIONSOver ve years of customer service experience
2、Experience conducting research and making presentationsOutgoing, personable, and enjoy working in teams and on group projectsEDUCATIONJob UniversityShanghaiB.A. Political ScienceMinor: Chinese StudiesExpected in 5/13WORK EXPERIENCEJob University, Shanghai, Career Center8/11-presentPeer AdvisorDelive
3、red more than 12 hour-long oral presentations to a variety of student groupsCompiled presentation materials on service oriented topics for numerous UC Berkeley studentgroups andorganizationsWorked cooperatively on a team of eight to publicize career fairs and workshopsShanghai University，Shanghai1/1
4、0- presentCustomer Service RepresentativeAddressed the needs of hundreds of consumers from a variety of racial and ethnic backgroundsEfciently attended to customer complaints and handled employee conict resolutionJob Company，Shanghai6/09-7/09Promotional AssistantWorked cooperatively with a group of
5、fteen individuals to effectively execute 4th of July promotional activitiesInteracted with hundreds of men, women, and children while giving away items for a statewide 4th of July eventClinical Psychology, Shanghai Medical Center6/09- 8/09Research AssistantGathered and processed statistical data fro
6、m numerous participants that was ultimately used in a nationwide surveyHot Dog on a Stick, Shanghai6/08-8/09Assistant ManagerAnalyzed and implemented new scheduling system resulting in prot increase and store efciencyKept accurate account of large sums of money and nancial transactionCoordinated and supervised numerous recreational activities and events for sixteen employeesCOMPUTER SKILLSMS Word, MS Excel, PowerPointResearch experience on GLADIS, MELVYL library databases
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