人力与组织管理.doc

1 Analyse the relationship between organisational goals，objectives and policies and explain their contribution to effective management in the case study.
Goal：To start a Chocolate Company， settle down and do the best.
It makes all the staff come here are moving forward
Objective：Securing sales and developing new products was being met.
Suzy simply could not develop the market with the existing staff levels，J.O。C needed to expand。
Suzy had targeted these markets in Ayrshire and Borders.
These are making the company become more powerful.
Policy：Pour the chocolate as a gift in the restaurant and the hotel inside send out.
Employees in the work have a common goal
Approached the local college。
These will highlight the brand, enhance employee cohesion， find new and useful employees.
Relationship:Each policy will contribute to the achievement of objectives, every objectives are to promote the realization of the goals.
2 Identify the main differences between the formal organisation and informal organisation。
(1) .Purpose. Formal organization in order to achieve organizational goals and consciously established.
(2) .Structure.Formal organization structure typically used to illustrate.
(3) Formal organization is the result of planning rather than spontaneous formation。 Characteristics of its organization reflects a certain degree of management thinking and beliefs。 The informal organization can form spontaneously as hobbies, etc。
(4) Formal organization。 Formulate various rules and regulations constrained individual behavior， to achieve consistency organizations。 While informal organizations more freedom。
3 Explain the composition of the open system theory and explain how it applies in the case study.
Inputs：moneyget the money when Suzy resignation
Information,Suzy visit to Europe to get information
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Organisation Processes：
Internal:Suzy and Leon met every Monday to discuss potential developments and to visit customers and to meet with suppliers。Hafiz have to manage chocolate production in the factory，and he met Suzy on Monday to discuss the weekly production programme.It show a unified coordination and interdependence between the various systems within the organization.
External:Political,Bank to provide him with support to help her identify the problem, so she did not bankrupt
Outputs:Get the highest quality products and benefits.
4 Identify different stakeholders in the case study and explain their influence and interest。
Shareholder——Suzy.She has some discretion to determine the profitability of the company of her earnings。
Employees-—such as:Leon，Hafiz。Their management company, or pay the labor。 If the high profitability of the company which they will easily long wages or dividends。
Government/Bank—-Amina，She helped J.O.C not bankrupt，Corporation Bank re
presentative government， can be obtained profits tax.
Suppliers——Dominican Republic and lvory Coast.For the production of raw materials, production company what to buy what suppliers.
5 Recommend an effective control strategy that applies to the case study and justify its suitability。
(1) 。Establish reward and punishment system，this allowed teams to maintain standards and encourage a positive culture...
(2) Entered into a strict management system to regulate employee behavior。 Of course, this restriction should not be too strict, but there must be.
(3) Between employees and between employees and leaders need to communicate frequently consulted on the development of the company’s employees。Suzy each week one of them to be and to talk about the staff there may be work to do.
（Peng Chongling）