商务英语U1a.pptx

ObjectivesObjectivesYou will be able totalk about teams and teamwork.practise reading for gist and specific information.make and change arrangements.Unit 1a Teamwork2Vocabulary PreparationVocabulary PreparationSpeaking-Speaking-Assessing TeamsReading 1“No longer Poles apart”Reading 1“No longer Poles apart”Exercises Exercises Reading 2“Arranging a course”Reading 2“Arranging a course”Speaking PracticeSpeaking PracticeUnit 1a Teamwork3Vocabulary PreparationVocabulary Preparationwork towards a common objective share information different points of view(be)under pressure toiletries major brand sales department sales staff company culture expatriate management consultantmanagerial skills 朝同一个目标朝同一个目标共享信息共享信息不同的观点不同的观点有压力有压力化妆品厂，清洁、化妆品公司化妆品厂，清洁、化妆品公司销售部门销售部门销售人员销售人员主导品牌主导品牌公司文化公司文化旅居海外的旅居海外的(a.);侨民（侨民（n.）管理顾问管理顾问管理技能管理技能 4Vocabulary PreparationVocabulary Preparationcreative thinking team building effective management style a survival course food and accommodation profile board game simulation marketing mania go for profit behind schedule stick to the schedule 创新技能创新技能 团队建设团队建设有效的管理方有效的管理方式式食宿食宿简介，小传，概况简介，小传，概况营销激情营销激情追求利润追求利润董事会（管理层）竞赛游戏董事会（管理层）竞赛游戏进度落后计划进度落后计划严格按照计划进行严格按照计划进行模拟训练模拟训练生存技巧培训课程生存技巧培训课程2.Do you work in a good team?Explain why/why not?51.What makes a good team?SpeakingSpeakingAssessing Teams3.What is important when assessing a good team?Cooperation Leadership ContributionReference to the QuestionsReference to the QuestionsRequirements for successful teamwork:1.the members work towards a common objective2.they discuss roles and allocate them to team members3.they co-operate fully with each other4.they help individuals develop within the team5.the members trust each other6.everyone makes an equal contribution to the team7.the members share information effectively within the team8.they listen to different points of view9.they talk openly and honestly within the team10.when people are under pressure,others offer help.7参考词汇和表达参考词汇和表达co-operative 齐心协力的have communication problems 交流有困难attach importance to team building 重视团队建设develop team work 开拓团队协作an effective team 精锐的团队a high-performance unit 高效的团队exchange of views 交流看法emphasize team spirit 强调团队精神share the same value 具有相同的价值观collective efforts 共同的努力 8Quick Team Building GamesTeam Building,Sales Exercise Icebreaker,Creativity ExerciseCommunication Exercise Icebreaker,Energiser Coin Logo Reading 1“No longer Poles apart”Reading 1“No longer Poles apart”10Question:How Cussons improved teamwork at its Polish subsidiary and what benefits it brought?Structure of the article:a brief introduction to the company problems solutions to the problems results of the programmesSuggested answer:Reading 1“No longer Poles apart”Reading 1“No longer Poles apart”11Suggested answer:Cussons brought in three expatriate managers to work closely with the local sales staff in project teams.They also brought in senior management consultant who organised two one-week courses,working on team-building and developing creative thinking.Cussons has seen financial benefits,reporting savings of 200,000 from the first course and expected savings of 700,000 from the second.The courses have also allowed the participants to measure progress against targets set on the course and have made people excited about their jobs.Reading 1“No longer Poles apart”Reading 1“No longer Poles apart”121 When Peter Welch,president of Cussons Polska and Uroda SA,arrived at Cussons newly acquired factory in Poland in 1993,he discovered that the concept of teamwork didnt exist.The guy who ran it before had a queue of people outside his office waiting for decisions on everything from taking a days holiday to major investments.All decisions were made by one man.Cussons entered Poland by taking over a manufacturer of cleaning products in Wroclaw.Two years later they bought Warsaw-based Uroda toiletries.Turnover increased at Wroclaw from 11m to 50m and the smaller Uroda quickly grew into a 22 m business.Both businesses are now major brands in Poland and export to other eastern European markets.Reading 1“No longer Poles apart”Reading 1“No longer Poles apart”132 But in spite of these successes,it is still hard to develop new approaches.The company culture here is the result of fifty years of regulation and control.explains Welch.Its not easy to get people to take on responsibility and be accountable when things go wrong.The sales department used to be a guy next to the phone waiting for it to ring.Reading 1“No longer Poles apart”Reading 1“No longer Poles apart”143 To help solve these problems,Cussons brought in three expatriate managers to work closely with the local sales staff in project teams.They also brought in senior Coverdale management consultant keith Edmonds to work on the teams managerial skills and improve communication within the team.Edmonds held two one-week programmes,working on team-building and developing creative thinking.Reading 1“No longer Poles apart”Reading 1“No longer Poles apart”154 The imaginative ideas participants came up with were extraordinary electric.He describes the programmes as helping people recognize that there is a rang of effective management styles.We wanted to throw new light on old problems.The participants responded very positively.In one task they were given 500 and told to make as much profit with it as possible.They came up with amazing ideas,says Edmonds.They put on discos.They went to the Czech border,bought products and then sold them at a profit.Reading 1“No longer Poles apart”Reading 1“No longer Poles apart”165 Welch believes the programmes were excellent at getting people excited about their jobs.But he warns,we need to ensure that what happens on the programmes happen back in the workplace.The results,however,are already very positive.The two programmes cost us about 40,000 in total,including food and accommodation,but the returns we are getting from them are huge.We saved about 200,000 from the first programme and we are expecting savings of around 700000 from the second one.Reading 1“No longer Poles apart”Reading 1“No longer Poles apart”176 The programmes also form the basis of monthly reviews,in which progress is measured against targets set in the programmes.You can see the results improving each month.Im very pleased with the way it has worked out,says Welch.Text StudyText Study18Parag 1 Uroda SA:乌诺达股份有限公司。SA是法语，有时也写成 S/A或S.A.。意思是“股份有限公司”。acquire 收购：to become the owner of;to buy;to get the possession of acquire原来的意思是“获得”，“占有”。在商务英语中，它的意思是“收购”。Text StudyText Study19Parag 1 take over收购，接管，接受，to accept responsibility for，接受某种责任。比如，He took over my debts.他接收了我的债务。take over也有控制的意思，to gain control of.：to take over a company接管一家公司，控制了一家公司。toiletry多用复数形式，加复数变成toiletries，意思是化妆品，比如牙膏（toothpaste），梳子（comb），香水（perfume），在文章中指生产这类产品的工厂。Text StudyText Study20Parag 1 a 22 m business一个营业额为2200万英镑的企业。business 做可数名词时，表示“工 商 企 业，商 行，公 司”，和 firm,company的意思一样。例如：The majority of small businesses go broke within the first twenty-four months.在最初两年里，大部分小公司都破产了。Text StudyText Study21Parag 2 take on responsibility承担责任be accountable(to sb for sth)就某事情对某人负有责任。take on 还可以和work搭配。例如：The doctor says that Jim should take on much less heavy work.医生说吉姆应该少承担一些繁重的工作。另外be accountable(to sb for sth)这个短语，也可以说成 be held accountable for，比如：They should be held accountable for their acts.他们应该对自己的行动负责。但我们也应当对自己的行动负责 we should be held accountable for our acts.Text StudyText Study22Parag 3 bring in 有“接纳，使某人任职”的意思。比如：He was brought in last year as the direct manager.他去年正式出任总经理。expatriate/eks5pAtrieiteks5pAtrieit /a./n.是指那些已经移居海外，定居海外或已经放弃原国籍的人。如：an expatriate worker I was in Spain for over a year,but most of my friends were expatriates.Text StudyText Study23Parag 3 work on sth 致力于某件事情 work on managerial skills致力于管理技能，我们来看看Google的招聘广告就用到了work on 这个词，Were looking for exceptional people who love to work on innovative products and believe passionately in our mission:to organize the worlds information and make it universally accessible and useful.我们在寻求那些杰出的人，那些致力于创新产品，而且强烈认同我们使命的人：组织全世界的信息，让它们变得有用，而且让全世界的人都可以接触到它们.Text StudyText Study24Parag 4 come up with ideas想出主意 He came up with a really elegant solution to our problem.他给我们的问题想出了一个很棒的解决方案。electric/i5lektr5lektrik/k/令人激动的，和exciting,thrilling 是同义词。比如 an electric performance.刺激的表演。throw/cast new light on（给弄清楚（给弄清楚）提供线索，情况The new facts throw some light on the matter.新的事实给弄清楚这事情提供了线索。put on discos:表演迪斯科。put on 表演 类似的搭配有：put on a concert 举行音乐会。Text StudyText Study25Parag 5 returns 是“盈利”，“收益”的意思，商务英语中，return多数情况下用复数。比如：business returns 营业收入；small profits and quick returns 薄利多销；companies seek higher returns by investing in other corporations 一些公司通过向其它股份公司投资谋求更高的利润。注意：returns 在商务英语中还可以理解为“退货”的意思，此时只能用复数的形式He began working on his salesman samples,sorting out broken packages and returns.他开始整理那些推销货样，把包装破损的和退回来的捡出来。注意,不要把returns与文章开头部分中的turnover（营业额，成交量the amount of business transacted during a given period of time）混淆起来。Text StudyText Study26Parag 6 to measure sb./sth against sb./sth=to judge sb./sth by comparing them with another person or thing:比较，衡量 Eg:Bridget did not think she had to measure herself against some ideal standard.The contribution of the turnpikes must be measured not against the prescriptions of later ages but against the possibilities of their own.271.Using the information in the article,complete each sentence with a phrase from the list.ExercisesExercises1)When Peter Welch visited the new factory he found one man2)Cussons tried to deal with the problems at Uroda by3)The programme succeeded in4)It is possible to see the programmes A.waiting for a decision about holidayB.making people enthusiastic about workC.setting up training courseD.taking responsibility for everythingE.organizing amazing discosF.contributing to improved profitsG.employing foreign sales staffKeyDCBF281)When Peter Welch visited the new factory he found one man taking responsibility for everything.2)Cussons tried to deal with the problems at Uroda by setting up training course3)The programme succeeded in making people enthusiastic about work.4)It is possible to see the programmes contributing to improved profits.Keys to Exercises292.Match the following verbs,proposition and nouns from the article.Then use the phrase to describe what happened at Cussons in Poland.ExercisesExercises1)wait decisions2)take in ideas3)bring for a consultant4)work on discos5)come up with responsibility6)put managerial skillsKey 1)wait for decisions 2)take on responsibility 3)bring in a consultant 4)work on managerial skills 5)come up with ideas 6)put on discosReading 2 Arranging a courseReading 2 Arranging a course30Read the fax and answer the questions.1How many people will be in the sales team?2 Where and when are they going to meet?3 What are the objectives of the meeting?4 When does Tome want an answer?Key 1 5 2 London in the week of 9 February 3 To build the team and agree on objectives,roles and schedules for the launch.They also need to discuss communication.4 asap(as soon as possible)31Suggesting times and datesConversational PatternsConversational PatternsAsking for suggestionsSaying we are unavailableUsing the present continuous for talking about fixed arrangements How about/What about the following week?Shall we say 8 March?When would suit you?Did you have a time/place in mind?Im afraid Im busy then.Im sorry but I cant make it then.Theyre working on another project until 12 FebruaryUseful expressions for making arrangements补充 听力32Work in pairs(SB-P10)Student A:Look at the Activity sheet on P145 Student B:Look at the Activity sheet on P150 Look at the ads for the team-building courses on SB-P10.Which of the courses would be the best for the Carmichael team?How would it benefit the five team members and the project?Speaking PracticeSpeaking Practice33Homework ReportHomework ReportItemsContentsSelf-assessmentReadingP10 3 ads P15 Self-study 1a 答案Translation 3句翻译句子 答案ListeningA Good Team Player 语音 文本making arrangements 补充听力SpeakingTeam Building Games34Bye!Bye-bye!