小组培训认证.pptx

Introductions 介绍介绍If you were an animal，what type of animal would you be and why？请用一种动物来形容你自己，并说出为什么？PROGRAMME OUTLINEProgram Outline 课程大纲课程大纲（Day 第一天）第一天）1)Administration&Introduction 课程介绍2)Creating a Learning Environment 学习环境的创建3)Writing Instructional Objectives 撰写教学目标4)Designing and Structuring a Learning Event Introduction 设计并构建一个课程介绍部分5)Designing and Structuring a Learning Event Development 设计并构建一个课程发展部分6)Question Technique 提问技巧7)Designing and Structuring a Learning Event Consolidation 设计并构建一个课程-巩固部分8)Supporting Learning through Visual Aids 运用视觉工具支持培训课程9)Preparing to Deliver 准备授课PROGRAMME OUTLINEProgram Outline 课程大纲课程大纲（Day 第一天第一天）10)Group Handling 对小组学员的管理11)Increasing Participation 提高学员参与12)Course Review and Close 课程回顾及总结OBJECTIVES 课程目标课程目标By the end of the programme you will be able to.在本次课程结束后，你将能够：Successfully apply the principles of the learning cycle to design&structure a group learning event，with appropriate content and support material.成功地运用学习链的原理来设计并构建一个小组培训，运用恰当的内容及辅助材料。From an identtfied need，write an instructional objective for a group learning event.根据已识别出的需求，为一个课程撰写教学目标Complete the required preparation and conduct a group learning event that maximises the level of learning.完成需要的准备工作，进行小组培训并最大可能地确保学习效果Encourage learner participation，control group dynamics and accommodate different learning styles to promote learning.鼓励学员的参与，控制小组活动并且就不同的学习类型来提升学习效果Basic Ground Rules 培训期间注意事项培训期间注意事项Please be on time请准时出席并保证培训的正常出勤No Smoking请勿吸烟Keep your mobile phone in silent mode请将手机调至震动模式Enjoy mutual communication请畅所欲言Be active towards each task请积极参与课程中的各项活动Notes/Handouts随时记录笔记Module 2Module 2CREATING a LEARNING ENVIRONMENTCREATING a LEARNING ENVIRONMENT学习环境的创建学习环境的创建CREATING A LEARNING ENVIRONMENT 学习环境的创建学习环境的创建Objectives 目标By the end of this session you will be able to:此章节结束时，你将能够：Identify the 4 learning styles and explain their implications to a Trainer.识别出四种学习类型，并说出培训员如何调整培训来应对这些类型的学员Explain the 5 stages in the Learning Cycle and how we as Trainers can help people through those stages，to improve learning.解释学习链上的五个环节并说出培训员如何帮助学员通过这几个环节来提高学习效果HONEY&MUMFORD FOUR LEARNING STYLES 四种学习模式四种学习模式The Activist积极型积极型Experiences 经验The Pragmatist实用型Plans 计划The Reflector思考型思考型Thinks 经验The Theorist理论型理论型Theorizes 建立理论CREATING A LEANING ENVIRONMENT 学习环境的创建学习环境的创建HONEY&MUMFORD FOUR LEARNING STYLES 四种学习模式四种学习模式Preference is to learn by trial and error，by having a go，accepting challenge and taking risks.喜欢从尝试及错误中汲取经验.喜欢挑战与冒险 Preference is to learn by listening and watching the efforts of others，and learning by copying their skills and behaviour.喜欢倾听及观察别人的努力，模仿别人的行为和技巧The Activist 积极型Preference is to learn by questioning，analysing and reading，to arrive at their version of the“best way”喜欢提问，分析和阅读，来达到其追求“最佳效果”的境界 The Reflector思考型Preference is to learn by debating the practicalities and questioning others to arrive at a realistic approch.喜欢通过争论和亲自实践并向他人请教的方式学习，总结出现实的方式The Theorist理论型The Pragmatist实用型SYNDICATE EXERCISE小组练习小组练习In 2 groups：分两组What are the implications for you as the Trainer if you have如果你的培训中有以下类型的学员，你将如何调整培训来应对他们Group One 第一组An Activist 积极型A Reflector 思考型in the groupGroup TWO 第二组A Theorist理论型A Pragmatist实用型in the groupFlipchart your answers Nominate a spokesperson 5 minutes to complete请在5分钟内在白板纸上写下你们的讨论结果并请一名学员来陈述THE LEARNING CYCLE学习链学习链Learners are interested and motivated学员感兴趣，有动机Learners acquire information学员获取信息Learners assimilate information学员吸收信息Learners develop understanding 理解信息Learners are given the opportunity to consolidate learning 知识的巩固THE LEARNING PROCESS学习过程学习过程Learners are interested and motivated学员感兴趣，有动机Learners acquire information学员获取信息Learners assimilate information学员吸收信息Learners develop understanding 理解信息Learners are given the opportunity to consolidate learning 知识的巩固Create interest 激发兴趣Reason for Learning 学习的原因Define Need确定需求Define Objectives确定目标Logical有逻辑性Visual Aids辅助工具Exercises练习Asking Questions 提问Group Exercises 小组练习Discussion 讨论Asking Questions 提问Building on Questions 扩展问题Practice 练习Asking Questions to consolidate&test 通过提问进行总结或测试Use Quizzes，Handouts&Questionnaires进行小测试，发放资料或问卷Module 3Module 3WRITING AN INSTRUCTIONALWRITING AN INSTRUCTIONAL OBJECTIVE OBJECTIVE撰写教学目标撰写教学目标WRITING INSTRUCTIONAL OBJECTIVES撰写教学目标撰写教学目标By the end of this session you will be able to:此章节结束时，你将能够：Explain the terms Aim，Instructional Objective and Learning Objective 解释什么是目的，什么是教学目标及学习目标Explain why it is important to write an Instructional Objective for each session or learning event.解释为每一个章节或课程撰写教学目标的重要性Explain the 3 component parts of an Instructional Objective.解释教学目标的三个组成部分AIMS&OBJECTIVES DEFINITIONS 目的及目标的定义目的及目标的定义Definition of AIM：目的的定义 An overall goal which can be achieved through a range of different activitis.通过一系列不同的活动而达到的一个总体结果Definition of OBJECTIVE：目标的定义 A specific statement of the desired outcome.对所期待的结果进行的具体描述INSTRUCTIONAL OBJECTIVE教学目标教学目标A statement of the desired outcome of a learning event，which clearly states what the learner will be able to do as a result of the training.It is set by the Trainer and explained to the Learner.是对培训结束后所期待的结果的描述，清楚地告知培训后须掌握的技能。是有培训者制定的并解释给学员。It is about the Learner and what it is specifically that they need to develop in terms of their knowledge,skills and attitude.It is usually set by the person who needs to learn and agerred with the Trainer.与学员相关，是学员需要提高的知识、技能和态度。通常由学员制定并经过培训者的统一。INSTRUCTIONAL INSTRUCTIONAL OBJECTIVE OBJECTIVE 教学目标教学目标LEARNING LEARNING OBJECTIVEOBJECTIVE学习目标学习目标In 2 groups：分两组Group One will identify the benefits and importance of instructional objectives for the Trainer.第一组：请说出教学目标对培训者的重要性Group Two will identify the benefits and importance of instructional objectives for the Learner.第二组：请说出教学目标对学员的重要性Write your findings on a flipchart.Elect a spokesperson to feedback.5 minutes allowed.在白板纸上写出你们的讨论结果。选一个小组发言人。时间：5分钟GROUP EXERCISE小组练习小组练习WHY WRITE INSTRUCTIONAL OBJECTIVES为什么要撰写教学目标为什么要撰写教学目标At the start 课程开始时课程开始时We need to know precisely what our Learners will be able to do as a result of the learning event.有助于我们清楚指导学员在学习结束后能够做什么During the Session在课程进行中在课程进行中They will help us to stay on track and not get lost.有助于我们按照课程规划进行讲解，不会跑题At the End课程结束后课程结束后We can check how successful the learning event has been.有助于我们检查培训成功与否 WORDING OF INSTRUCTIONAL OBJECTIVES教学目标的措辞教学目标的措辞“By the end of this session you will be able to”在本章节结束时，你将能够And then states：然后描述出What the Learner is expected to be able to do at the end of the learning event.在学习结束后，期望学员能够做什么 WHY DO WE START WITH AN INSTRUCTIONAL OBJECTIVE为什么我们要从制定教学目标开始为什么我们要从制定教学目标开始“If you dont know where you are going，you wont get there-but if by chance you do,you wont know you are there because you didnt know where you were going!”如果你不知道自己要去哪里，你是不会到达那里的，如果碰巧到达了，你也不知道这就是你要去的地方，因为你不知道自己去了哪儿。FORMING INSTRUCTIONAL OBJECTIVES 教学目标的组成教学目标的组成1st Component 第一部分State Objectives in Performance Terms 用“表现术语”陈述目标FORMING INSTRUCTIONAL OBJECTIVES 教学目标的组成教学目标的组成1st Component 第一部分State Objectives in Performance Terms 用“表现术语”陈述目标2nd Component 第二部分Stated Objectives must include the standard of performance.目标必须包括表现的标准STANDARD OF PERFROMANCE表现的标准表现的标准State the 4 reasons 说出四个原因Identify 6 out of 8 从8项中找出6项List 2 methods 列出2种办法Write the definition of 写出的定义Deal with one 处理一个Within 15 minutes 在15分钟内To meet the legal requirements 符合法律规定To meet the company standards 达到公司要求CONSIDER THE FOLLOWING OBJECTIVE看一看下面的教学目标看一看下面的教学目标“By the end of the session，you will be able to state 4 components of beer”在本章结束后，你将能够说出啤酒的四种成分。CONSIDER THE FOLLOWING OBJECTIVE看一看下面的教学目标看一看下面的教学目标By the end of the session，you will be able to state 4 components of beer.在本章节结束后，你将能够说出啤酒的四种成分FORMING INSTRUCTIONAL OBJECTIVES 教学目标的组成教学目标的组成1st Component 第一部分State Objectives in Performance Terms 用“表现术语”陈述目标2nd Component 第二部分Stated Objectives must include the standard of performance.目标必须包括表现的标准3rd Component 第三部分Objectives must check understanding 目标必须能够检查学员的理解INSTRUCTIONAL OBJECTIVES IN PERFORMANCE TERMS用用“表现术语表现术语”动词陈述教学目标动词陈述教学目标By the end of this session you will be able to：本章节结束之后你将能够：“List types of fire extinguishers and where to use them”列出灭火器的种类，并说出在什么情况下使用INSTRUCTIONAL OBJECTIVES IN CLUDE A STANDARD WHICH MESASURES培训目标应包括可衡量的标准培训目标应包括可衡量的标准By the end of this session you will be able to：本章节结束之后你将能够：“List 3 types of fire extinguishers，stating the types of fire they are each used on”列出三种灭火器，并说出其所针对的火情INSTRUCTIONAL OBJECTIVES MUST CHECK UNDERSTANDING培训目标必须要能够检查理解度培训目标必须要能够检查理解度By the end of this session you will be able to：本章节结束之后你将能够：“List 3 types of fire extinguishers，stating the types of fire they are each used on and why it is important to use the appropritate extinguisher on a particular fire”列出三种灭火器的名称，并说出其个针对哪一种火情使用。解释为什么合适的灭火器针对特定的火情很重要Module 4Module 4DESIGNING AND STRUCTURING A DESIGNING AND STRUCTURING A LEARNING EVENT-IntroductionLEARNING EVENT-Introduction设计并构建一个课程设计并构建一个课程-介绍部分介绍部分 THE HUMAN SKELETON人体骨骼人体骨骼THE IMPORTANCE OF A SOLID STRUCTURE坚实的结构是非常重要的THE HUMAN PYRAMID人体金字塔人体金字塔THE IMPORTANCE OF A SOLID STRUCTURE坚实的结构是非常重要的STRUCTURING A LEARNING EVENT构建一个课程构建一个课程Objectives 目标At the end of this session you will be able to:此章节结束时，你将能够：Explain why we have a structure for a learning event.解释为什么每个课程都需要结构Name the 3 phases of a structured learning event and explain why each phase is necessary in the structure for effective learning.说出课程结构的三个阶段，并解释为什么结构中的每一个阶段对于有效的学习是必要的。Explain the 5 componets of the first phase.解释第一阶段的五个要素LEARNING EVENTS NEED学习活动需要学习活动需要A solid structure to build learning comprising of：一个坚实的学习结构，它包括：A beginning to catch attention 引人入胜的开场A developed story that delivers what was promised 一个完整发展的故事，能够传达你要讲的内容An ending which ties up loose ends and rounds off the experience 一个将各项内容连接起来并检验所学的收场SIRUCTURING A LEARNING EVENT构建一个课程构建一个课程Tell them what you are going to tell them，tell them and thenget them to tell you what youve told them!告诉学员你将要讲什么，讲述然后让学员复述你刚刚讲过的内容SIRUCTURING A LEARNING EVENT构建一个课程构建一个课程Craft Training CerificateAttention抓住注意力Breakdown分解内容Check检查Group Training CertificateIntroduction介绍Development发展Consolidation巩固INTRODUCTION TO A LEARNING EVENT课程的介绍部分课程的介绍部分Interest 引起兴趣Need 确定学习需求Title 题目Range 范围Objective 目标HOW TO SAVE YOUR LIFE 如何火种脱险如何火种脱险EXAMPLE OF RANGE范围举例范围举例So over the next 30 minutes we are going to look at：接下来的三十分钟我将会讲解：Why we have a structure and what the structure is 为什么需要有课程结构？什么是课程结构？The first part of the three phases of event 学习过程三阶段中的第一部分There will be input from me，discussion and questions&answers。I have handouts for you and you may take notes if you wish.我将会进行讲述，大家要进行讨论，会有提问和回答。我还为大家准备了资料，如果需要的话可以做笔记。THE GOLDEN RULE黄金法则黄金法则THE DEVELOPMENT PHASE SHOULD BE DERIVED FROM THE INSTRUCTIONAL OBJECTIVE发展阶段应该要围绕教学目标开展Module 5Module 5DESIGNING AN STRUCTURNINGDESIGNING AN STRUCTURNING A LEARNING EVENT A LEARNING EVENT设计并构建一个课程设计并构建一个课程-发展部分发展部分 Objectives 目标At the end of this session you will be able to:此章节结束时，你将能够：Explain the 4 steps for designing the development phase 解释设计发展阶段的四个步骤Explain the process used to gather information and why this process is beneficial.解释收集信息的过程及这个过程的好处Explain how to prioritise and stage information 解释如何将信息优先排序及分段State 4 development methods that you could use in a learning event and explain the factors that woild influence your choice 阐述四种展开方法，并解释哪些因素有可能影响你的选择 THE DEVELOMPMENT PHASE 发展阶段发展阶段THE GOLDEN RULE黄金法则黄金法则THE GOLDEN ROLE黄金法则黄金法则“THE DEVELOPMENT PHASE SHOULD BE DERIVED FROM THE INSTRUCTIONAL OBJECTIVE发展阶段应该要围绕教学目标展开发展阶段应该要围绕教学目标展开 DESIGN THE DEVELOPMENT PHASE发展阶段的设计发展阶段的设计1.Generate ideas&gather information 产生想法并收集信息2.Decide on key points and prioritise information 确定要点并将信息优先排序3.Group the information into logical chunks of learning按照学习的逻辑性整理信息4.Decide on approprite development methods 确定合适的发展方式 MUSTS/SHOULDS/COULDS 必须必须/应该应该/能够能够Information that must be covered in order to achieve our objective.为了完成目标所必须掌握的信息Information that should be covered to further develop the key points and improve the level of understanding.进一步发展要点和提高理解而应该了解的信息Musts必须Additional information that you could give that would enchance the learning or add backgroud information，but not key points.附加的一些相关背景信息，可加强学校效果但非要点Shoulds应该Coulds能够MUSTS/SHOULDS/COULDS 必须必须/应该应该/能够能够By the end of this session you will be able to:-课程结束后，你将能够：“List 3 types of fire extinguishers，stating and types of fire they are each used on and why it is important to use the appropriate extinguisher on a particular fire”列举三种灭火器，说明其各自所针对的火情，并解释为什么合适的灭火器要针对特定的火情很重要 SESSION OUTLINE课程大纲课程大纲Stage One第一阶段Key points要点Stage Two 第二阶段Key Points 要点Stage Three 第三阶段Key Points 要点Etc 等等Objective培训目标培训目标Learning学习学习SESSION OUTLINE-STAGES课程大纲课程大纲-阶段阶段Stage One第一阶段 Types of Fire Extinguishers灭火器的种类Key points要点Stage Two 第二阶段 Types of fire they are used on.所针对的火情Key Points 要点Stage Three 第三阶段 Importance of using correct extinguishersKey Points 要点Etc 等等Objective培训目标培训目标Learning学习学习SESSION OUTLINE-KEY POINTS课程大纲课程大纲-要点要点Objective培训目标培训目标Learning学习学习Stage One第一阶段 Types of Fire Extinguishers 灭火器种类-Must 3 types/colours/contents 3种类型/颜色/成分-Should Other types/location in Company 其他类型/放置地点-Could Fire Brigade extinguishers 消防队的灭火器Stage Two 第二阶段 Types of fire they are used on.所针对的火情-Must Types of fire for each extinguisher 所针对的火情-Should Other types of fires 其他种类的火情-Could The fire triangle 火的三元素Stage Three Importance of using correct extinguishers 正确使用灭火器的重要性-Must Implications if used on other fires 错误使用的危害-Should How to extinguish fires 如何灭火-Could First Aid，Info on local fire station 紧急救护，当地消防站信息Etc.等等CONSIDERATIONS IN DESIGNING THE EVENT设计培训课程的注意事项设计培训课程的注意事项Keep it simple at the beginning and move on from there to more complex issues 由简至难，由浅入深Start with known information 从已知信息入手Make clear stages of information（musts，shoulds and clouds，do not form stages-there will be musts，shoulds and coulds in each stage 每个阶段信息清楚（每个阶段含必须、应该和能够）Dont overload participation 不要设计过多的内容或信息Avoid jargon 避免晦涩难懂的行业用语Use visual aids to supportMusts”/Key points 使用视觉工具来支持“必须”的要点信息Learning that is“fun”is remembered 趣味性的学习容易记忆REMEMBER THE FOLLOWING 记住以下要点记住以下要点All individuals learn in different ways 个体学员的学习方式不同Indviduals build on their own experiences 个体学员经历不同Learning is most successful when the learner is involved.当学员参与时，培训才能更加成功It is easier to learn at the right pace and level.合适的讲解速度和授课水平使学习更容易Too much information is hard to take in 信息量过多则不易吸收Individuals only learn if they are interested 学员只有感兴趣才会愿意学习Different pieces of information are best communicated in different ways.不同知识应采用不同方法讲解Module 6Module 6QUESTION TECHNIQUEQUESTION TECHNIQUE提问技巧提问技巧QUESTION TECHNIQUE提问技巧提问技巧Objectives 目标By the end of this session you will be able to:此章节结束时，你将能够：State 3 benefits of asking questions within a learning event.说出在课程中进行提问的三个好处Explain the difference between teaching and testing questions and when they should be asked.解释教学性问题和测试性问题的区别以及各在何时使用Explain why question wording is important.解释为什么提问的措辞很重要State 4 ways of directing questions.解释提问的四种方法Explain how to handle answers&questions from the Learners 解释如何处理学员的回答和问题TEACHING&TESTING QUESTIONS教学性问题和测试性问题教学性问题和测试性问题Teaching Questions 教学性问题教学性问题Teaching questions are used with new information