1、剑桥国际商务英语口试指南 PART ONE: INTERVIEW 1. What do you know about the speaking test in BEC Vantage? 2. Could you say a few words about the format of the speaking test? 3. Why do you like Xiamen so much? 4. What are your favorite leisure activities? 5. What do you think people take up hobbies? 6. Wou
2、ld you like to say something about your work and responsibilities? 7. How would you like to describe yourself? 8. Do you think learning to play chess can help us in any way when we do business? 9. What do you like most about your job / studies. 10. What’s your view on the benefits of sports? 11
3、 What made you decide to take BEC test? Are you going to change your job? 12. What would be your favorite job? 13. What can you tell me about China’s advertising? 14. Would you like to give me a general introduction of the test of BEC? 15. Is there any relationship between your dream and you de
4、cision of talking this test? 16. Why do you think talking BEC test can improve your English? 17. What kind of dresses do you like to wear most? 18. Can you talk about Chinese woman in terms of their social position? 19. Have you ever thought of your future career in terms of your position as a w
5、oman? 20. Where do you live and how did you get here? 21. What do you know about Xiamen’s taxi service? 22. As a student, do you think examinations do more harm than good or vice versa? 23. Would you tell me your impression of the academic life in your school? 24. Is there anything you are not
6、quite satisfied in terms of your study? 25. What do you plan to do after graduation? 26. Don’t you think you need time to find yourself before your decide what is suitable for you? 27. What music do you like most and why? 28. Why do you like popular music? 29. If you were offered a lot of job o
7、pportunities, how would you choose from them? 30. Which one do you think is more important? 31. Do you want to make a comment on what we were discussing just now? 32. I would like to know your opinion about making money? 33. Would you like to introduce yourself in terms of your life experience?
8、 34. Are you satisfied with what you do now? 35. What are the advantages of not having to work from eight to five? 36. What do you think of your job and do you mind if you have to do the same job without any change? 37. Don’t you think even if you are not able to change your job, you still can do
9、 something to make it less dull? 38. What do you like most about your job/studies? 39. Which special skills will you need most in your career? 40. What qualities does a good employee need to have? 41. To what extent is it possible to train people in interpersonal skills? 42. Which special quali
10、ties do you think managers need to have? 43. Do you find the Internet useful for your work/studies? 44. Do you think the Internet will become more widely used by companies in the future? 45. Do you think that the Internet is an effective channel for marking a company’s products? 46. Do you think
11、 other forms of advertising will continue to be more important than the Internet? 47. How ambitious are you for your career? 48. Do you think that you are or would be a good manager? 49. Would you rather be a manager in a small company or a large corporation? 50. Would you like to be the head of
12、 your own business? 51. How do you feel about being away from home on business? 52. Do you think all hotels should provide special facilities for business people? 53. Do you think it is an advantage to stay in a large international hotel rather than a small hotel when on business? 54. Do you pre
13、fer to stay in a hotel on your own or with colleagues? 55. How important is it to you to have flexible working hours? 56. Do you think that companies should control the number of extra hours staff work? 57. Do you work more effectively at certain times of the day? 58. Do you work faster when you
14、 have to meet a deadline? 59. Are you influenced by company logos when you choose services or products? 60. What kinds of popular events or personalities do you think companies should be involved in sponsoring? 61. Do you think that sponsoring sports events or personalities is the most effective
15、form of advertising? 62. Do you think companies will make more use of sponsorship in the future as a way of advertising? 63. Do you think it is better to use your free time in a hotel working or relaxing? 64. Which specific skills will you need most in your career? 65. What qualities does a good
16、 employee need to have? 66. To what extent is it possible to train people in interpersonal skills? / Can people be trained to work well with other people? 67. Which special qualities do you think managers need to have? 68. Is it important to be able to choose your working hours? 69. What do you
17、consider difficult / enjoyable about talking to someone you’ve never met before? 70. What impression do you try to give to the people you deal with in business? 71. What are the advantages / disadvantages of communicating with someone in a face-to-face meeting? 72. What are the advantages / disad
18、vantages of communicating with someone in writing? 73. What does the term “business English” mean to you? 74. Imagine your office is about to be computerized. What advantages and disadvantages can you see in using electronic machines? 75. How do you, as a customer, deal with bad after-sale servic
19、e? 76. Suppose someone complained about your after-sales service: how would you deal with this? 77. Does anyone in the group have any “horror stories” of cases of particularly bad after-sales service? 78. How to chair the meeting? 79. What are your suggestions about improving working conditions?
20、 80. What should be included in a resume? 81. What are your views about job-sharing? What seem to be the advantages and disadvantages of this? 82. Would you encourage or discourage job-sharing if you were an employer? 83. What are the advantages and disadvantages of the system of flexible workin
21、g hours? PART TWO MINI-PRESENTATION 1. What’s important when…? Planning a presentation . Finding out about the audience . Researching the topic Why is it important to know who the audiences are? How important is it to research the topic? (Why?) 2. What is important when…? Aiming to impro
22、ve customer service . Staff training . Customer satisfaction surveys Is staff training the most important thing to consider? (Why/Why not?) Why is it essential to consider surveys of customer satisfaction? 3. What is important when…? Managing a project . Encouraging teamwork . Keeping to
23、schedule Is teamwork the most important thing to consider? (Why/Why not?) Why is it important to keep to the schedule? 4. What is important when…? Motivating staff . Financial benefits . Career development opportunities How important are financial benefits for motivating staff? (Why
24、/Why not?) How important is it to offer opportunities for career development? (Why?) 5. What is important when…? Dealing with competition . Pricing policies . Advertising strategies Why are pricing policies important to consider? How important is it to consider advertising strategie
25、s? (Why?) 6. What is important when…? Planning health and safety training . Selecting topics . Selecting staff to attend Why is selecting the right topics important? Why is it essential to select the right staff to attend the training course? 7. What is important when…? Choosing new offic
26、e equipment . Prices and discounts . Brand names Are prices and discounts the most important things to consider? (Why/Why not?) How important is the brand name? (Why/Why not?) 8. What is important when…? Entertaining foreign business clients . Venue for entertainment . Cultural differences
27、 How important is the venue for the entertainment? (Why?) Why is it important to consider cultural differences? 9. What is important when…? Aiming to reach new markets . Market research . Advertising Why is it essential to carry out market research? How important is it to consi
28、der advertising? (Why?) 10. What is important when…? Choosing a management training course to attend . Program contents . Length of course Why is it important to consider the program contents carefully? How important is the length of the course? (Why/ Why not?) 11. What is important when…?
29、 Relocating a business . Local workforce available . Location of site How important is it to consider the local workforce available? (Why?) Why is it important to consider the location of the site? 12. What is important when…? Advertising a new product . Target markets . Choice of medi
30、a Why is it essential to consider the target markets? How important is the choice of advertising media? (Why?) 13. What is important when…? Starting a new job . Knowledge of company procedures . Help from company staff It is essential to know about company procedure? (Why/Why not?) How imp
31、ortant is it to have help from existing staff? (Why?) 14. What is important when…? Selecting staff for marketing trips abroad . Position in the company . Previous experience of other countries Is the position of members of staff the most important thing to consider? (Why/Why not?) How importa
32、nt is it for staff to have previous experience of working in other countries? (Why/Why not?) 15. What is important when…? Aiming to reduce production costs . Efficiency of production line . Cost of raw materials Is increasing the efficiency of the production line the most important thing to
33、consider? (Why/Why not?) How important is it to make savings on the cost of the raw materials? (Why?) 16. What is important when…? Choosing people to work in teams . Variety of experience . Personal qualities Is variety of experience the most important thing to consider? (Why/ Why not?) Is
34、it essential to consider personal qualities? (Why/Why not?) 17. What is important when…? Dealing with a heavy workload . Time management . Sharing tasks Why are time management skills essential? How important is it to share tasks with other staff? (Why/Why not?) 18. What is important when
35、…? Developing new products . Market research . Pricing Is it essential to carry out market research? (Why/Why not?) How important is the pricing of a new product? (Why?) PART THREE COLLABORATIVE TASK AND DISCUSSION 1. Program for New Staff The manufacturing company you work for woul
36、d like to introduce a full program of training for new staff. You have been asked to help prepare the program. Discuss the situation together, and decide: . what should be covered by the training program . how else new staff can be helped to settle into their jobs as quickly as possible 2. Co
37、mpany Dress Code Your Managing Director is unhappy with the general standard of dress among staff. You have been asked to make recommendations about introducing a dress code or company uniform. Discuss the situation together, and decide: . what the advantages and disadvantages of having a compan
38、y uniform would be . what kind of dress code would be appropriate for staff in different types of jobs 3. Staff Training Your company has decided to use an outside agency for training sales staff. You have been asked to have preliminary discussions with the agency to organize this. Discuss t
39、he situation together, and decide: . what information you will need to provide for the agency . what kinds of questions you will need to ask the agency 4. Company Video The manufacturing company you work for is planning to make a video to show to potential customers and investors. You have b
40、een asked to help with planning the video. Discuss the situation together, and decide: . which departments and activities in the company should be included in the video . which company personnel should appear in the video 5. Business Magazine Article An international business magazine is send
41、ing a journalist to write about your region, and wants to include and article about the retail company you work for. You have been asked by your company to help the journalist plan the article. Discuss the situation together, and decide: . what kinds of information should be included in the artic
42、le how this article could benefit your company 6. Opening a Branch Abroad The retail company you work for has decided to open a branch abroad for the first time. You have been asked to help with the planning of the new branch. Discuss the situation together, and decide: . what staffing
43、arrangements might be necessary for the new branch . which information about premises in that country it would be useful to find out about 7. Entertaining Foreign Clients Your company is entertaining a group of foreign clients for three days, including one non-working day. You have been asked
44、to play a programme for visit. Discuss the situation together, and decide: . what kinds of activities would be suitable for the visit. . what information it would be useful to know about the clients before finalizing the programme 考试真题: A: WHAT IS IMPORTANT WHEN…..? DECIDING WHETHER TO
45、 APPLY FOR A NEW POST ● LOCATION ● CAREER PROSPECTS ● ● B: WHAT IS IMPORTANT WHEN…..? ORGANIING AN IN-HOUSE TRAINING COURSE ● COURSE CONTENTS ● PARTICIPANTS SELECTED ● ● C: WHAT IS IMPORTANT WHEN…..? RECRUTING SENIOR STAFF ● RECRUITMENT AGENCIES ●
46、 FINANCIAL INCENTIVES ● ● A: WHAT IS IMPORTANT WHEN…..? ATTENDING AN INTERVIEW ● APPEARANCE OF APPLICANT ● APPLICANT’S KNOWLEDGE OF COMPANY ● ● B: WHAT IS IMPORTANT WHEN…..? PLANNING MARKET RESEARCH ● TYPES OF QUESTIONS ● TYPE OF PEOPLE ● ● C: WHAT IS IMPORTANT WHEN…..
47、 PREDICTING PROFITS ● CURRENT SALES FIGURES ● MARKET TRENDS ● ● Task card 3 A: market research: the importance of doing market research before launching a new product. B: Finance: the importance of foreign investment for a company C: Training: how to monitor internal staff training schemes
48、 effectively Task 4 Customer Involvement Your company has decided to try to increase customer involvement in the range and quality of its products. You have been considered how this could be done. Discuss, and decide together: ● How customer opinion of products can be o
49、btained most effectively ● What use a company should make of information provided by customers. Task 4 Company visitor A group of business people from a foreign trade delegation are visiting your company next month. You have been asked to help prepare a programme of
50、activities for the visitors. Discuss the situation together, and decide: ● what kinds of activities would be suitable for the visitors ● how to entertain the visitors outside working hours Task 4– examiner’s copy (for 2 candidates) Customer Involvement You co






