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商务英语基础Unit1IntroductionsandGreetings介绍与问候.pptx

1、Unit 1Introductions and GreetingsIntroductions and Greetingsv Listeningv Speakingv Business Readingv Grammarv Practice Exercises Unit 1 Introductions and GreetingsendendListening1.Howdoyoudo,Mr.Bob?1.Howdoyoudo,Mr.Bob?2.MayIintroducethecustomerfromABCCompany2.MayIintroducethecustomerfromABCCompany?3

2、.Ivebeenlookingforwardtomeetingyou.3.Ivebeenlookingforwardtomeetingyou.4.Makeyourselfathome.Newwordsandexpression4.Makeyourselfathome.Newwordsandexpression5.Wouldyoulikesomethingtodrink?5.Wouldyoulikesomethingtodrink?TaskOne:ListentothedialoguefirstandListentothedialoguefirstandrepeatthefollowingsen

3、tences.repeatthefollowingsentences.Jean:MrLee,MayIintroducethecustomerfromABCJean:MrLee,MayIintroducethecustomerfromABCCompany,Mr.Bob?Company,Mr.Bob?AndMrBob,thisisourAndMrBob,thisisour_,MrLee.,MrLee.Lee:Howdoyoudo,Mr.Bob?ImverygladtoLee:Howdoyoudo,Mr.Bob?Imverygladto_you.you.Bob:Howdoyoudo,MrLee?Gl

4、adtomeetyou,too.Bob:Howdoyoudo,MrLee?Gladtomeetyou,too.Lee:MysecretaryhastoldmeaLee:Mysecretaryhastoldmea_aboutyou.aboutyou.Bob:Oh,IveoftenheardofyouinBob:Oh,Iveoftenheardofyouin_andIvebeenandIvebeenlookingforwardtomeetingyou.lookingforwardtomeetingyou.Lee:PleasehaveaLee:Pleasehavea_.Makeyourselfath

5、ome.Makeyourselfathome.Bob:Thankyou.Imsogladtobehere.Bob:Thankyou.Imsogladtobehere.Lee:HereismynameLee:Hereismyname_,andmayIhaveyours?,andmayIhaveyours?Bob:Yes,thisisBob:Yes,thisis_.Lee:Wouldyoulikesomethingtodrink?Lee:Wouldyoulikesomethingtodrink?Bob:Bob:_,please.,please.ListeningTaskTwo:Listentoth

6、edialogueagainandfillinListentothedialogueagainandfillinthemissingwords.themissingwords.bossbossmeetmeetlotlotbusinessbusinessseatseatcardcardmineminecoffeecoffeeListeningTaskThree:ListentothedialoguethelastListentothedialoguethelasttimeandanswerthefollowingquestions.timeandanswerthefollowingquestio

7、ns._Mr.BobisanewcustomerofMr.Lees._Mr.BobisanewcustomerofMr.Lees._Mr.BobandMr.Leemetattheairport._Mr.BobandMr.Leemetattheairport._Mr.BobandMr.Leeexchangedtheirnamecards._Mr.BobandMr.Leeexchangedtheirnamecards._Mr.Bobwouldliketodrinkcoffee._Mr.Bobwouldliketodrinkcoffee.T TF FT TT TSpeakingTaskFour:Pa

8、irwork.Pairwork.Situation 1:Situation 1:Mr.Brown,29 year old,employee in Customer Service Department.Mr.Tones,40 year old,employee in Personnel Department.Situation 2:Situation 2:Louise Scott,female,General Manager of your company.Mike Johnson,male,VIP of your company,sales manager of SWQ Ltd.Thefol

9、lowingmaybeuseful:Let me introduce to you.This isShe/He is Business Reading 1.Whyshouldwepaymoreattentiontotheintroductions?1.Whyshouldwepaymoreattentiontotheintroductions?2.Whatarethebasicrulesinbusinessintroductions?2.Whatarethebasicrulesinbusinessintroductions?3.Whatshouldyoudotorespondtotheintro

10、ductionproperly?3.Whatshouldyoudotorespondtotheintroductionproperly?Questions:Business Reading properproperG Gu ue es ss si in ng g G Ga am me ecustomcustomcommunicationcommunicationmalemalebasicbasicfemalefemaleprpa.prpa.恰当的恰当的恰当的恰当的 beisikbeisik a a.基本的基本的基本的基本的 k.mju:nikeinn.k.mju:nikeinn.交流,交际交流

11、,交际交流,交际交流,交际 meilmeil n.n.男性男性男性男性 fi:meilfi:meiln.n.女性女性女性女性 kstmkstmn.n.习惯,风俗;海关习惯,风俗;海关习惯,风俗;海关习惯,风俗;海关 Business Reading requestrequestG Gu ue es ss si in ng g G Ga am me erespectrespectapproachapproachrespondrespondattractattractpartypartyrikwestrikwest v.v.要求要求要求要求 trkttrktv.v.吸引吸引吸引吸引 prutpru

12、tv.v.走进,靠近走进,靠近走进,靠近走进,靠近 rispndrispndv.v.回答回答回答回答 p:tin.p:tin.一方一方一方一方 rispektv.rispektv.尊敬;尊敬;尊敬;尊敬;n.n.尊敬尊敬尊敬尊敬 FTBusiness Reading C Ch ho oo os si in ng g G Ga am me e()1.Amanisalwaysintroducedtoawoman.()1.Amanisalwaysintroducedtoawoman.()2.ItsOKtousefirstnameinbusinessintroduction.()2.ItsOKtous

13、efirstnameinbusinessintroduction.()3.Onceyouareintroduced,youdbetterapproachandlook()3.Onceyouareintroduced,youdbetterapproachandlookattheotherpersonwithsmiletoshowrespecttotheotherattheotherpersonwithsmiletoshowrespecttotheotherparty.party.()4.Whenyoufinishyourconversation.Youcansay“Niceto()4.Wheny

14、oufinishyourconversation.Youcansay“Nicetomeetyou.”meetyou.”FTF FORORBusiness Reading F Fi il ll li in ng g G Ga am me ecommunicationrequestedrespectrespondcommunicationrequestedrespectrespondintroduceheardoflookforwardtocustomerintroduceheardoflookforwardtocustomer1.1.We_ourelders.We_ourelders.2.2.H

15、e_hisfriendtogowithhim.He_hisfriendtogowithhim.3.3.We_seeingyouagain.We_seeingyouagain.4.Whenpeoplemeetforthefirsttime,theyusually_4.Whenpeoplemeetforthefirsttime,theyusually_themselves.themselves.5.5.Haventyouever_JeanEbmeyer?Haventyouever_JeanEbmeyer?6.T6.The proper introduction can be a good begi

16、nning for the future he proper introduction can be a good beginning for the future _._.7.Doyouknowhowto_toaspeechofwelcome.7.Doyouknowhowto_toaspeechofwelcome.8.Heismybusiness_.8.Heismybusiness_.respectrespectrequestedrequestedlookforwardtolookforwardto introduceintroduceheardofheardofcommunicationc

17、ommunicationrespondrespondcustomercustomer Grammar HemingwaycameraTheUnitedStatesworkerRussiaTheGreatWallGeorgebookCommonNounCommonNounProperNounProperNouncameraworkerbookHemingwayTheUnitedStatesTheGreatWallGeorge1.Haveyouread_newspaperyet?1.Haveyouread_newspaperyet?A.todaysA.todaysB.TodaysB.TodaysC

18、.thetodaysC.thetodaysD.yourD.yourtodaystodays2.Itsnotfar,only_walkfromheretoourcompany.2.Itsnotfar,only_walkfromheretoourcompany.A.atenminutesA.atenminutesB.tenminutesB.tenminutesC.tenminutesC.tenminutesD.atenminutesD.atenminutes3.Hisisntfitforthework.Pleasegetme_.3.Hisisntfitforthework.Pleasegetme_

19、.A.somethingelseB.somebodyelseA.somethingelseB.somebodyelseC.someoneelsesD.somebodyselseC.someoneelsesD.somebodyselse4.Doyouknowhowlarge_is?4.Doyouknowhowlarge_is?A.populationofChinaB.ChinesepopulationA.populationofChinaB.ChinesepopulationC.ChinapopulationD.ChinaspopulationC.ChinapopulationD.Chinasp

20、opulation5.Excuseme,howcanIgettothenearest_shop?5.Excuseme,howcanIgettothenearest_shop?A.shoesA.shoesB.shoeB.shoe C.shoesC.shoesD.shoesD.shoes Grammar C Ch ho oo os si in ng g G Ga am me eA AD DC CD DB B6.Imgoingtocallat_thisevening.6.Imgoingtocallat_thisevening.A.MrBlackB.theBlacksA.MrBlackB.theBla

21、cksC.MrBlacksD.theBlacksC.MrBlacksD.theBlacks7.Therearesome_waitingforyououtside.7.Therearesome_waitingforyououtside.A.GermanB.AmericanA.GermanB.AmericanC.grown-upD.JapaneseC.grown-upD.Japanese8.Theirfactoryhasdevelopedakindof_tohelppeople8.Theirfactoryhasdevelopedakindof_tohelppeoplewalk.walk.A.mac

22、hineB.machinesA.machineB.machinesC.amachineD.themachineC.amachineD.themachine9.Excuseme,canyouchangethis_forme?9.Excuseme,canyouchangethis_forme?A.five-poundnoteA.five-poundnoteB.fivepoundsnoteB.fivepoundsnoteC.five-poundnotesC.five-poundnotesD.fivepoundsnotesD.fivepoundsnotes10.Wouldyoulikesome_?10

23、.Wouldyoulikesome_?-No,thanks.Imnotthirstyatall.-No,thanks.Imnotthirstyatall.A.breadA.breadB.waterB.waterC.cakeC.cakeD.tomatoD.tomatoGrammar C Ch ho oo os si in ng g G Ga am me eB BD DA AA AD DPractice Exercises TaskOneforGrammarforGrammar1._(1._(当人们第一次见面当人们第一次见面当人们第一次见面当人们第一次见面),theyusually),theyus

24、uallyintroducethemselvesorintroduceothersaftergreeting.introducethemselvesorintroduceothersaftergreeting.2._(2._(首先,姓名和职务首先,姓名和职务首先,姓名和职务首先,姓名和职务)shouldbe)shouldbeintroduced.introduced.3.Sheworksas_(3.Sheworksas_(一个秘书一个秘书一个秘书一个秘书)inancompany.)inancompany.4.Thereare_(4.Thereare_(三种基本规则三种基本规则三种基本规则三种基

25、本规则)insocial)insocialintroductions.introductions.5.“Nicetomeetyou”shouldbeusedat_5.“Nicetomeetyou”shouldbeusedat_(首次见面的开始首次见面的开始首次见面的开始首次见面的开始).).WhenpeoplemeetWhenpeoplemeetFirst,namesandpositionsFirst,namesandpositionsasecretaryasecretarythreebasicrulesthreebasicrulesthebeginningofthefirstmeetingt

26、hebeginningofthefirstmeetingPractice Exercises TaskTwoforTranslatingforTranslating1.Theproperintroductioncanbeagoodbeginningforthe1.Theproperintroductioncanbeagoodbeginningforthefuturecommunication.futurecommunication.2.Shakinghandsistoshowyourtrustandrespecttothe2.Shakinghandsistoshowyourtrustandre

27、specttotheotherparty.otherparty.3.Onceyouareintroduced,youllattractothersattention.3.Onceyouareintroduced,youllattractothersattention.4.Greettheotherpartybyrepeatingtheotherpartys4.Greettheotherpartybyrepeatingtheotherpartysname.name.恰当的介绍是以后沟通的好的开端。恰当的介绍是以后沟通的好的开端。恰当的介绍是以后沟通的好的开端。恰当的介绍是以后沟通的好的开端。握手

28、是显示你对另一方的信任和尊敬。握手是显示你对另一方的信任和尊敬。握手是显示你对另一方的信任和尊敬。握手是显示你对另一方的信任和尊敬。一旦你被介绍,你将引起别人的关注。一旦你被介绍,你将引起别人的关注。一旦你被介绍,你将引起别人的关注。一旦你被介绍,你将引起别人的关注。通过重复另一方的名字来问候对方。通过重复另一方的名字来问候对方。通过重复另一方的名字来问候对方。通过重复另一方的名字来问候对方。Practice Exercises TaskTwoforTranslatingforTranslating1.Itiscustomarytoshakehandswhenyoufirstmeetsomeo

29、ne.1.Itiscustomarytoshakehandswhenyoufirstmeetsomeone.2.Therearemanywaystogreetpeople,whichincludesformalandinformal2.Therearemanywaystogreetpeople,whichincludesformalandinformalgreetings,verbalandnon-verbalgreetings.greetings,verbalandnon-verbalgreetings.3.Itisagreathelpforthepersonwhoislearningafo

30、reignlanguagetoknow3.Itisagreathelpforthepersonwhoislearningaforeignlanguagetoknowsomecustomsandmannersforthepeoplewhospeakit.somecustomsandmannersforthepeoplewhospeakit.4.Ayoungerpersonisusuallyintroducedtoanolderone;amanis4.Ayoungerpersonisusuallyintroducedtoanolderone;amanisintroducedtoawoman;agu

31、esttothehostorhostess,andapersontoaintroducedtoawoman;aguesttothehostorhostess,andapersontoagroup.group.首次见面,握手是很惯常的事。首次见面,握手是很惯常的事。首次见面,握手是很惯常的事。首次见面,握手是很惯常的事。在社交场合有许多问候的方式,包括正式问候和非正式问候,语言问候和在社交场合有许多问候的方式,包括正式问候和非正式问候,语言问候和在社交场合有许多问候的方式,包括正式问候和非正式问候,语言问候和在社交场合有许多问候的方式,包括正式问候和非正式问候,语言问候和非语言问候。非语言问候。

32、非语言问候。非语言问候。对于学习外语的人来说,了解所学外语国家人们的风俗习惯非常有帮助。对于学习外语的人来说,了解所学外语国家人们的风俗习惯非常有帮助。对于学习外语的人来说,了解所学外语国家人们的风俗习惯非常有帮助。对于学习外语的人来说,了解所学外语国家人们的风俗习惯非常有帮助。年轻人通常介绍给年长者,男士介绍给女士,客人介绍给男主人年轻人通常介绍给年长者,男士介绍给女士,客人介绍给男主人年轻人通常介绍给年长者,男士介绍给女士,客人介绍给男主人年轻人通常介绍给年长者,男士介绍给女士,客人介绍给男主人或女主人,个人介绍给团体。或女主人,个人介绍给团体。或女主人,个人介绍给团体。或女主人,个人介绍

33、给团体。Practice Exercises TaskThreeforClozingforClozingWhenyouspeak,writealetter,_atelephonecall.Yourwordscarryamessage.Peoplecommunicatewithwords.Doyouthinkyoucancommunicate_words?Asmile_yourfaceshowsyouarehappy.Tearsinyoureyestellothersyouare_.Whenyouputupyourhandinclass,theteacherknowsyouwantto_some

34、thingortoaskaquestion.You_yourhead,andpeopleknowyouaresaying“No”.Younodandpeopleknowyouaresaying“Yes”.Otherthingscanalsocarrymessage.Forexample,asignatthebusstophelpsyoutoknowwhichbusto_.Asignondoorstellsyou_togoinorout.Therearealotofsignsaroundyouandyoucanreceivemessagesfromthemallthetime.1.A.commu

35、nicateB.makeC.talkD.tell2.A.inB.withC.withoutD.by3.A.withB.inC.onD.from4.A.gladB.pleasedC.sadD.angry5.A.askB.sayC.speakD.tell6.A.turnB.shakeC.raiseD.down7.A.onB.haveC.takeD.get8.A.whereB.whenC.howD.whatB BC CC CC CB BB BC CA APractice Exercises TaskFourforWritingforWritingBackground:Background:名片(名片

36、(名片(名片(name cardname cardname cardname card)通常用于社交场合,用来)通常用于社交场合,用来)通常用于社交场合,用来)通常用于社交场合,用来向他人介绍自己的姓名、身份及联系方式等。请根据下向他人介绍自己的姓名、身份及联系方式等。请根据下向他人介绍自己的姓名、身份及联系方式等。请根据下向他人介绍自己的姓名、身份及联系方式等。请根据下面名片所提供的信息,对名片上的人物做一简要的介绍。面名片所提供的信息,对名片上的人物做一简要的介绍。面名片所提供的信息,对名片上的人物做一简要的介绍。面名片所提供的信息,对名片上的人物做一简要的介绍。Hints:Hints:I

37、NTERNATIONALMININGMACHINERYINSTITUTELINGMINGChief EngineerPostcode 300018 Tel:2456738176 Evergreen avenue Fax:(022)2566876Tianjin,P.R.C.E-mail:IMMILHOTMAIL.COMLing Ming is the chief engineer of Ling Ming is the chief engineer of International Mining Machinery Institute,International Mining Machinery Institute,which is at No.176 Evergreen Avenue,which is at No.176 Evergreen Avenue,TianjinTianjin,P.R.C.If you want to contact him,P.R.C.If you want to contact him,the telephone number is 2456738,and the fax the telephone number is 2456738,and the fax is is(022022)2566876.2566876.The end

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