河北欣意质量手册.doc

质量手册
Quality Manual
Coverage: Globe Direction; ISO9001;

Document No.
文献编号: XY-HB-M/Q-001

Version
版本 : 1.0

Change History
更改记录
Version
版本
Date
日期
Modified by
修订人
Change of summary
修订内容
1.0
2023.08.27
崔静魁
新版制定

Review
审核
Position
职位
Name
姓名
Signature
署名
Date
日期
DCC
刘娜丽

Approval
批准
Position
职位
Name
姓名
Signature
署名
Date
日期
总经理
李秉鸿

Acknowledgement
评审
Position
职位
Name
姓名
Signature
署名
Date
日期

00说 明
本手册是按照ISO9001：2023的规定编制。范围涉及稀土高铁铝合金电力电缆生产的体系规定描述。
This manual creation bases on ISO9001：2023. the scope includes: Rare-Earth High-Iron Aluminum Alloy Power Cable production

目录
00说 明 4
02 发布令 7
03 公司概况 8
1.0 合用范围Scope 10
1.1 总则General 10
1.2 应用application 10
2.0 引用标准Quoted standard 10
2.1 引用标准Quoted standard 10
3.0 术语和定义term and definition 11
4.0 质量管理体系Quality Management System 11
4.1 总规定General requirements 11
4.2 文献规定Document requirements 12
5 .0 管理职责Management responsibility 16
5.1管理承诺Management promise 16
5.2 以顾客为关注焦点Customer focus 17
5.3质量方针Quality policy 17
5.4 策划Plan 18
5.5 职责、权限和沟通Responsibility ,authority and communication 19
5.6 管理评审Management Review 20
6.0 资源管理resource management 22
6.1资源提供 The supply of resource 22
6.2 人力资源 HR 22
6.3 设施 Facility 24
6.4 工作环境 Work environment 24
7.0产品实现 Production realization 24
7.1 实现过程的策划 Plans for realization process 24
7.2 与顾客有关的过程 Processes related to customers 25
7.3 过程设计和开发Process Design and Development 29
7.4 采购Procurement 29
7.5 生产和服务的提供 31
7.6 监视和测量设备的控制Control of monitoring and measuring equipment 38
8.0 测量分析和改善Measurement analysis and improvement 39
8.1 总则 General 40
8. 2 监视和测量Measurement and monitoring 40
8.3 不合格品控制Control of nonconforming product 46
8.4 数据分析Data analysis 47
8.5 改善Improvement 48

02 发布令
为了满足市场的需求和顾客的规定，适应市场的竞争，不断提高公司的质量管理水平，依据ISO9001：2023标准，本公司制定了《质量手册》。经审定本《质量手册》符合国家有关政策、法律法规和公司的实际情况，现更新版正式批准发布，从2023年7月1日开始实行。
本《质量手册》是公司质量管理体系运营的依据，也是全体员工的行为规范，体现了本公司对顾客的承诺。
为此，自本手册实行之日起，规定全体员工充足理解、对的执行公司的质量方针，严格按照《质量手册》的规定贯彻质量责任，开展质量管理活动，满足协议规定及顾客盼望，达成顾客满意。
In order to comply with the marker demand and customer’s requirements , accommodate the competition and improve the quality management level of our company, we establish the quality manual according to ISO9001：2023. After reviewed the quality manual comply with the country’s policy, law and our company, and the new version executes from Jul 1st, 2023
The quality manual is the base of QMS for our company and also the behavior criterion for the entire employee. It reflects the promise to the customer.
In order to achieve customer satisfaction, since the manual is implemented, all the staff should understand and execute the quality policy and develop quality activity comply with the requirement and expectation of the customers in order to achieve customer satisfactory.

特此发布！
Hereby released!

总经理GM：
发布日期 Date：

03 公司概况
河北欣意电缆有限公司位于石家庄高新技术产业开发区内，是一家大型民营公司，为2023年石家庄市政府重点招商引资项目，也是安徽欣意电缆有限公司迄今为止投资最大的产业基地。
公司2023年3月宣告成立，注册资本金1亿元人民币。该项目占地2023亩，共分三期建设。一期工程总投资25亿元，占地700亩，其中600亩用于厂房建设，100亩用于办公楼、院士专家工作站及附属设施建设。
目前，一期工程已部分投产， 实现赚钱。公司现阶段生产的产品重要有中低压铝合金电力电缆，未来还将生产特高压电缆、矿用电缆核电缆以及汽车线束、漆包线等。
公司具有管理和科研人员数十人，配备了先进的生产设备。在总裁的带领下，公司正在稳步发展，未来的欣意公司必将在电缆行业掀起一场空前风暴。
公司名称： 河北欣意电缆有限公司
公司地址： 河北省石家庄市太行大街759号
邮编：050000
公司电话：86- 68053199
公司传真： 86-

03 Company Instructions
The Hebei Joy Sense Cable Co., Ltd, located in Shijiazhuang High-Tech Development Zone, is the largest industrial base invested by the Anhui Joy Sense Cable Co., Ltd. It’s also an emphasis attracting investment project to the Shijiazhuang Municipal Government in 2023.The Hebei Joy Sense Co., Ltd was established in March of 2023,with a registered fund of 100 million Chinese Yuan. The entire factory cover an area of 2023 mu(329 acres),is designed to be constructed into three phases. An amount of 2.5 billion Yuan was invested into the first phase, with an area of 700 mu(115 acres),including 600 mu(99 acres) for factory buildings and 100mu (16 acres) for office buildings, workstations for academicians and experts and ancillary facilities.
Currently, The first phase of the project has been put into operation, Stage the company's products are mainly in the low-voltage aluminum power cables, The future will produce special high-voltage cables, mining cables, nuclear and automotive cable harnesses, wire, etc.
The company has dozens of people management and research staff .
Zài zǒngcái de dàilǐng xià, gōngsī zhèngzài wěnbù fāzhǎn, wèilái de xīn yì gōngsī bì jiàng zài diànlǎn hángyè xiānqǐ yīchǎngkōng qián fēngbào.
源语言： 中文
Under the leadership of CEO, The company is steadily developing , The Joy Sense in the cable industry will set off an unprecedented storm.
Company: HEBEI JOY SENSE CABLE CO.，LTD.
Address: No.759, Taihang Street, High-Tech Industrial Development Zone, ShijiaZhuang City，Hebei Province ，China
Postal Code: 050000
Tel: [phone]
Fax: 86-                         

1.0 合用范围Scope
1.1 总则General
1.1.1 本《质量手册》（简称《手册》）依据ISO9001：2023《质量管理体系—规定》标准，结合本公司实际情况编写。
This Manual is created base on ISO9001:2023, Combine with the condition of Joy Sense.
1.1.2 本手册是向顾客及有关方面证实本公司有能力稳定地提供满足顾客和合用的法规规定的产品。
This manual is to confirm that our company is equipped to provide the products which comply with the customer requirement and the law.
1.1.3 通过质量体系的有效运作，涉及对体系的连续改善和保证顾客与合用的法规规定而达成顾客满意。
Through the exertion of the quality system, including the continual improvement and ensures to comply with the requirement of customer and law to achieve customer satisfactory.
1.2 应用application
本手册合用于河北欣意电缆有限公司稀土高铁铝合金电力电缆的生产和销售过程管理，也合用于第二方对本公司质量保证能力和第三方质量体系审核。
因本公司的产品按国家和公司标准及客户规定生产，不存在新产品的开发设计，故决定对7.3中有关产品设计和开发的条款进行删减。
This manual is applicable for the production and sale of Rare-Earth High-Iron Aluminum Alloy Power Cable in Hebei Joy Sense Cable Co., Ltd. and also applicable for customers and the third party audit.
Because the products according to national and corporate standards and customer requirements , we don’t have the design for new products, so that we delete the items of design and development for products in 7.3.
2.0 引用标准Quoted standard
2.1 引用标准Quoted standard
2.1.1 ISO9000：2023《质量管理体系 基础和术语》
ISO9000:2023 Quality Management System--------Fundamentals and vocabulary
2.1.3 ISO9004:2023质量管理体系——业绩改善指南。
ISO9004:2023 Quality Management System--------Guidelines for performance
3.0 术语和定义term and definition
本质量手册采用ISO9000：2023标准中的术语和定义。
This quality manual adopts the term and definition on ISO9000：2023 standard
4.0 质量管理体系Quality Management System
4.1 总规定General requirements
本公司依据ISO9001：2023标准建立质量管理体系，形成文献，加以实行和保持，并连续改善其有效性。本公司保证按照下列规定策划和管理质量管理体系过程：
Our company establishes documents, implements and maintains and improves the quality management system, in accordance to the ISO9001: 2023 .Our company plan and manage quality system as follows:
●保证可以获得必要的资源和信息，以支持这些过程的运作和对这些过程的监视、测量；见6.0“资源的提供”。
Confirm to acquire the necessary resource and information to support the operation and monitor measure and analyze these processes
●监视、测量和分析这些过程；
Monitor measure and analyze these processes.
●实行必要的措施，以实现对这些过程所策划的结果和对这些过程的连续改善。
Implement necessary action to achieve planned results and continual improvements.
●保证对外包过程的控制并不免去本公司满足顾客和法律法规规定的责任。本公司对外包过程控制的类型和限度将会考虑下列因素影响：
Ensure the control of process outsourcing and not exempt from the company’s responsibility to meet customers’ and law’s regulatory requirements. As to the type of outsourcing process control and extent, the company will consider the following factors:
●外包过程对本公司提供满足规定的产品的能力的潜在影响；
Outsourcing process has potential impacts on the ability of providing products that meet the requirements;
●对外包过程控制的分担限度；
Share responsibility and degree for the outsourcing process control
●通过应用7.4条款实现所需控制的能力。
We will control it according to the 7.4 Terms.
4.2 文献规定Document requirements
职责responsibility
●管理者代表领导文献和质量记录的管理工作；
MR leads the management of document and record.
●经管处文控中心归口管理文献和质量记录的档案管理；归口图样和技术文献的档案管理。
DCC is charge for the management of document, quality record, drawing and technology document.
4.2.1 总则General
本公司质量管理体系文献是质量管理体系运营的依据，共涉及四个层次的文献：
The quality management document is the rule for execution of quality management system and includes 4 level documents.
4.2.1.1 第一层次文献—《质量手册》Level1Quality Manual
本手册系统描述了本公司质量管理体系的基本情况，其中涉及：
This manual describes the basis of our quality system, including:
●公司的质量方针、质量目的；公司的组织结构；
Quality policy, quality goals and company organizations;
●与质量有关的管理人员及部门的职责、权限；
The responsibility, authority of related department;
●质量管理体系总体规定和范围，涉及任何删减的细节与合理性；
Quality management system requirement and scope, includes the reduce details and conformity;
●为质量管理体系编制的形成文献的程序或对其引用；
The procedure for the system
●质量管理体系过程之间的互相作用的表述，体系及产品实现过程的连续改善。
Representation of interaction between quality management system process and continue revising of system and products’ realization process.
4.2.1.2 第二层次文献——程序文献：是规定过程的质量控制活动出现的公司法规性文献。
为保证本公司质量管理体系和产品实现过程的连续改善、，针对三大过程的各个具体过程，本公司编制了程序文献并进行控制。一个文献可涉及一个或多个程序的规定。一个形成文献的程序的规定可以被包含在多个文献中。
Level 2----Program file: it is the document used to control quality activity.
In order to ensure the continual improvements of our quality management system and products’ realization process, aimed at 3 major processes, we have established procedures and control. One document can include one or more procedure requirements. One requirement can be written in several documents.
4.2.1.3 第三层次文献—作为程序文献的补充，是针对具体质量活动和操作进行描述和规定的具体作业文献。涉及有作业指导书、机器操作规程、检查规范、相关标准和适当的外来文献等。
Level 3 documents--- the supplement of the procedure, is the work instruction to specific quality activity. Include operation instruction, work flow, inspection instruction, related standards and appropriate foreign documents.
4.2.1.4 第四层次文献——质量记录：是所有过程的记录。
Level 4 document---quality record: all process records.
4.2.2 质量手册Quality manual
4.2.2.1 总则General
《质量手册》是本公司质量管理体系大纲性的文献，旨在实现本公司的质量方针和质量目的。质量手册的内容参见4.2.1.1
Quality manual is the general document of quality management system, and aims at achieving the quality policy and quality objective. Refer to 4.2.1.1
4.2.2.2 质量管理手册的管理The management of quality manual
经管处文控中心是《质量手册》的归口管理部门，负责编制、审核、批准、发放、使用和修订等环节的管理和控制。
DCC is the management department for quality manual and is charged of the establishing, approved, delivery, and use, modified of the quality manual.
4.2.3 文献控制Document control
4.2.3.1 为保证本公司质量体系的有效运营，对与质量管理体系规定有关的文献必须进行控制，以保证文献的适宜性以及所有工作场合都能使用有效版本。
In order to confirm the execution of our quality system effectively, we should control the related documents about the quality management system ,so that ensure the suitability of documents and all the work areas can have appropriate documents in place.
a) 文献的批准The approved for the document
h 所有文献发布前，须由授权人审批，以保证其适宜性；
All the documents should be approved before being published.
h 《质量手册》由总经理批准，程序文献由管理者代表批准；
Quality manual is approved by GM, Procedure is approved by MR.
h 第三层次文献可根据性质不同由部门负责人审批；必要时由公司主管领导审批。
Level 3 document can be approved by related department according to its characters; if necessary approved by company leader.
b) 文献的评审The review of document
公司质量管理体系一、二层次文献发布运营后，在适当时期内，应收集文献执行情况的信息，对其可操作性和有效性进行评审，必要时根据本节d)条进行更改并再次得到批准。
After the level 1and level 2 documents were published, in the appreciate time, the company should collect the execution information and review the operability and effectiveness, if necessary we can modify the document according to item d) and get the approval.
h通过文控中心填写的《受控文献清单》等，辨认文献的现行有效和修订状态。
We indentify the version through control document list by DCC.
c) 文献的管理 The management of document
受控文献（包含外来文献、技术文献）由文控中心负责管理，文献发布前应经授权人员批准，发放时进行标记，以保证：
Controlled documents (including foreign documents, technology documents) are controlled by DCC. The document should be approved by related people before being published. And we should label the document in order to:
h公司各使用场合都能得到有效版本；
All places should get the correct version document.
h文献保持清楚、易于辨认和检索；
The document should be kept clearly and easy to recognize and research.
h质量管理体系所需的外来文献得到辨认和分发得到控制；
The foreign document should be identified and controlled.
h及时从发放和使用场合撤回失效或作废的文献，防止错用、误用；
Call back the old version document in time.
h若为标准规定、法律规定或积累知识需要保存已作废的文献，在保存的文献上标记“X”并隔离存放。文控中心应至少保存一份作废的受控文献，并按规定拟定其保存期限。
Because of the demand of the standard, law or the accumulation of knowledge, we should stamp the “X” on the document and storage in other place. DCC should keep one last version at least and keep it as the rule.
d) 文献的更改The modification of documents
本公司文献的更改应处在受控状态：
the modify of our document should be controlled.
1）文献的更改由编写部门填写更改申请，并经批准后实行；
The modification of documents should be applied by the related department and execute after being approved.
2）文献的更改由该文献的原审批部门或授权人进行审批，若情况变化，当授权其他部门或人员进行更改、审批时，该部门或人员应获得原审批依据的有关背景资料。
The modification of documents should be reviewed by the original department or the authorizer. If the situation is changed, any other departments modify the document; the related people should get the background information of this document from the original department.
3）手册附件内容的变更，不做改版变更，但要在修改记录中明确备注。
If the appendix of the manual is changed, we don’t change the version, but we should remark it on the change record.
4.2.4 质量记录的控制The control of quality record
4.2.4.1本公司实行质量记录控制的目的在于管好质量记录，以保证为完毕的活动和达成的结果提供客观证据。质量记录的标记、贮存、检索、保护、保存期和处置按《记录控制程序》执行。
The purpose of record control is to manage the record well, so that we can provide objective evidence to the related activity and result. The identification, storage, search, protection, retention period and disposition should be executed according to record control procedure.
质量记录的保存期限应至少满足顾客和法律法规的规定，具体参考《记录控制程序》中记录保存期限的规定。
The retention period of the quality record should at least comply with the customer and law’s requirement. Refer to “record control procedure”.
4.2.4.2 支持性文献Support documents
《文献控制程序》Document control procedure
《记录控制程序》 Record control procedure
5 .0 管理职责Management responsibility
5.1管理承诺Management promise
总经理通过以下活动对其建立、实行和连续改善质量管理体系的承诺提供证据：
GM provides the evidence about the promise of setting up, executing, continual improving of quality management system through the below activity.
5.1.1 向组织传达满足顾客和法律、法规规定的重要性。
Convey the importance of satisfying customers, law and regulation.
5.1.2总经理负责制定和批准公司的质量方针和质量目的。
GM is in charge of establishing and approving the quality policy and qual