美国项目管理道全英文试题.doc

美国项目管理：PMP435道全英文试题

1. Communications is best described as:
A. an exchange of information.
B. providing written or oral directions.
C. consists of senders and receivers
D. effective listening.
E. All of the above
ANS: E

2. Fixed Price contracts place more risk on the:
A. owner
B. buyer
C. seller
D. contractor
E. C or D
ANS: E

3. Life cycle costing is the total cost to the customer for the acquisition and ownership over its full life. Life cycle costing categories include the cost of _____, _____, and _____.
A. R & D, maintainability, operation and support.
B. R & D, production, operation and support.
C. Acquisition, operations, maintenance.
D. Production, operations, maintenance.
E. None of the above
ANS: B

4. Management By Objectives assumes that the team:
A. is receptive to an unstructured environment.
B. does not require close supervision.
C. possesses a self directed philosophy
D. identifies with project objectives.
E. All of the above.
ANS: E

5. Quality may be defined as:
A. conformance to requirements.
B. fitness for use.
C. continuous improvement of products and services
D. appeal to the customer
E. All of the above except B
ANS: E

6. Since risk is associated with most projects, the best course of action is to:
A. cover all project risks by buying appropriate insurance
B. ignore the risks, since nothing can be done about them and move forward with the project in an expeditious manner.
C. avoid projects with clear and present risks
D. eliminate all known risks prior to the execution phase of the project
E. identify various risks and implement actions to mitigate their potential impact
ANS: E

7. The process of choosing/documenting the best approach to achieve the project objectives is part of:
A. The scope baseline.
B. Scope authorization
C. Scope definition
D. Scope planning.
E. All of the above.
ANS: D

8. Time management is the allocation of time in a project's life cycle through the process of:
A. Planning
B. Estimating.
C. Scheduling.
D. Controlling
E. All of the above.
ANS: E

9. A comprehensive definition of scope management would be:
A. Managing a project in terms of its objective through the concept, development, implementation, and termination phases of a project.
B. Approval of the scope baseline.
C. Approval of the detailed project charter.
D. Configuration control.
E. Approved detailed planning including budgets, resource allocation, linear responsibility charts and management sponsorship.
ANS: A

10. Cost Plus Percentage of Cost contracts are more desirable for the:
A. owner
B. buyer
C. seller
D. contractor
E. C or D
ANS: E

11. Management styles associated with production environments, such as assembly lines commonly include:
A. a directing style of leadership.
B. a lack of confidence in their workers
C. assumption that workers lack ambition and dislike responsibility
D. a Theory X style of leadership
E. All of the above.
ANS: E

12. Quality management:
A. is another name for careful inspections.
B. is inversely related to productivity.
C. is primarily the responsiblity of management.
D. is primarily the responsibility of the workers.
E. is essentially a motivational technique.
ANS: C

13. Risk management allows the project manager and the project team to:
A. eliminate most risks during the planning phase of the project
B. identify project risks
C. identify impacts of various risks
D. plan suitable responses
E. B, C and D only
ANS: E

14. Scheduling is the process by which decisions are made concerning:

A. Tasks to be accomplished.
B. Personnel/organization that will be assigned to accomplish the task.
C. Time when the tasks are to be completed.
D. All of the above.
E. A and C only.
ANS: E

15. The basic elements of communication include:
A. Listening, talking and sign language.
B. Communicator, encoding, message, medium, decoding, receiver, and feedback
C. Clarity of speech and good listening habits
D. Reading, writing and listening
E. All of the above
ANS: B

16. Which of the following would most likely increase the accuracy of estimating the project cost?
A. Pricing out the work at lower levels in the work breakdown structure.
B. Using historical data.
C. Talking to people who have worked on similar projects.
D. All of the above.
E. A and C only. ANS: D
17. A variance envelope has been established on a project. The envelope goes from +-30% in R&D to +-5% during manufacturing. The reason for the change in thickness of the envelope is because:
A. The management reserve has been used up.
B. The accuracy of the estimates in manufacturing are worse than the estimates in R & D.
C. Tighter controls are always needed as a project begins to wind down.
D. Of the personal desires of the project sponsor.
E. Of none of the above
ANS: E

18. Cost of quality is:
A. associated with non-conformance to specifications and requirements.
B. primarily caused by poor workmanship of workers who are building or manufacturing the product.
C. used to determine whether a quality management program is suitable for a given project.
D. negligible for most large projects.
E. A and B
ANS: A

19. Management plans include all of the following except:
A. Organization of project.
B. Job deｓcriptions.
C. Policies and procedures.
D. Linear responsibility charts.
E. Scope baseline.
ANS: E

20. The Japanese resource management model exhibits:
A. a cooperative spirit of goal setting.
B. non-specialized career paths
C. frequent changes in team assignments
D. a Theory Z style of management
E. All of the above.
ANS: E

21. The highest degrees of project risk and uncertainty are associated with the following phase of the project:
A. conceptual
B. execution
C. cut-over
D. post project evaluation
E. A and D only
ANS: A

22. The most common types of schedules are Gantt charts, milestone charts, line of balance, and:
A. Networks.
B. Time phased events.
C. Calendar integrated activities.
D. A and C only.
E. B and C only.
ANS: A

23. Which of the following is often overlooked in achieving effective communication?
A. speaking clearly
B. listening
C. interpreting
D. maintaining eye contact
E. manipulating the conversation
ANS: B

24. Which type of contract requires that the buyer keep the tightest labor/material cost control?
A. Cost Plus Incentive Fee
B. Cost Plus Percentage of Costs
C. Cost Plus Fixed Fee
D. Firm Fixed Price
E. Firm Fixed Price Plus Incentive
ANS: B

25. A task-oriented family tree of activities is a:
A. Detailed plan.
B. Linear responsibility chart.
C. Work breakdown structure.
D. Cost account coding system.
E. Work package deｓcription.
ANS: C

26. Adding 5 people to a 4 person team increases the communication channels by a factor of:
A. 2 times
B. 3 times
C. 4 times
D. 5 times
E. 6 times
ANS: E

27. Cost management includes:
A. Cost estimating/forecasting.
B. Cost budgeting/cost control.
C. Cost applications.
D. All of the above.
E. A and B only. ANS: D
28. Participative Management:
A. involves the solicitation of information from all team members.
B. assumes that members avoid work and responsibility.
C. suggests the sharing of power and decision making.
D. employs a Theory X style of leadership.
E. A and C
ANS: E

29. The auditing function that provides feedback about the quality of output is referred to as:
A. quality control.
B. quality planning.
C. quality assurance.
D. quality improvement
E. All of the above.
ANS: C

30. The lowest dollar amount 'at stake' is associated with the following phase of the project:
A. conceptual
B. execution
C. cut-over
D. post project evaluation
E. A and D only
ANS: A

31. The major disadvantage of a bar chart is:
A. Lack of time-phasing.
B. Cannot be related to calendar dates.
C. does not show activity interrelationships.
D. Cannot be related to manpower planning.
E. Cannot be related to cost estimates.
ANS: C

32. Which contract type consists of - target costs & profit, ceiling prices and shared ratio of risk?
A. Cost Plus Incentive Fee
B. Cost Plus Percentage of Costs
C. Cost Plus Fixed Fee
D. Firm Fixed Price
E. Firm Fixed Price Plus Incentive
ANS: E

33. Methods and techniques used to examine cost and technical data are called feasibility studies. The economic aspects of a feasibility study
include interest rates, present worth factors, operating costs, depreciation and _____.
A. Capitalization costs.
B. Technical skill requirements.
C. Technology forecasting.
D. Strategic marketing intelligence.
E. All of the above.
ANS: A

34. Standard of purchased material:
A. Simplifies inventory control
B. reduces the risk of obsolescence
C. reduces cost of purchasing and storage
D. All of the above.
E A and C only.
ANS: E

35. The’control points" in the work breakdown structure used for isolated assignments to work centers are referred to as:
A. Work packages.
B. Subtasks.
C. Tasks.
D. Code of accounts.
E. Integration points.
ANS: C

36. The utility of network-based schedules:
A. Reveals interdependencies.
B. Facilitates "what if" exercises.
C. Highlights critical activities.
D. Provides information on resource requirements, time requirements and tradeoffs.
E. All of the above.
ANS: E

37. The way a project manager sends and receives information depends upon:
A. How others relate to the project manager
B. The project manager's level in the organizational hierarchy
C. the size and nature of the project
D. the project manager's salary and age
E. the number of projects going on at one time in the company
ANS: A

38. Uncertainty refers to a situation where:
A the outcomes are known but their probabilities are high
B. the outcomes and their probabilities are known
C. neither the outcomes nor their probabilities are known
D. states of nature can change at any time
E. probabilities of various states of nature can change at any time
ANS: C

39. Which of the following is closet to Deming's definition of Quality:
A. conformance to requirements.
B. fitness for use.
C. continuous improvement of products and services.
D. customer focus.
E. All of the above.
ANS: C

40. It is useful to conduct project risk assessment according to the project's
A. charter
B. statement of work
C. Work Breakdown structure
D. network
E. budget
ANS: C

41. Management decision-making includes:
A. Analysis of alternatives.
B. Revisions/replanning.
C. Resource allocation.
D. Modification or updating of goals and objectives.
E. All of the above.
ANS: E

42. The basic terminology for networks includes:
A. Activities, events, manpower, skill levels and slack.
B. Activities, documentation, events, manpower and skill levels.
C. Slack, activities, events, and time estimates.
D. Time estimates, slack, sponsorship involvement, and activities.
E. Time estimates, slack time, report writing, life cycle phases, and crashing times.
ANS: C

43. The project manager must receive reports and briefings from engineers, contracting officers, procurement personnel and marketing people.
The project manager's communication dilemma is one of:
A. encoding
B. decoding
C. choice of a medium
D. one-way communication
E. All of the above.
ANS: E

44. The technique most commonly used to determine the profitability of a project includes _____ methods.
A. Net present value (NPV).
B. Return on investment (ROI).
C. Discounted cash flow (DCF)
D. Payout time and risk sensitivity analysis.
E. All of the above.
ANS: E

45. Which of the following are part of the purchasing cycle:
A. define need
B. prepare and issue purchase order
C. inspect incoming goods
D. All of the above.
E. A and B only
ANS: E

46. Which of the following is closest to Juran's definition of Quality:
A. conformance to requirements.
B. fitness for use.
C. continuous improvement.
D. customer focus.
E. All of the above.
ANS: B

47. A project element which lies between two events is called:
A. An activity.
B. A critical path method.
C. A slack milestone.
D. A timing slot.
E. A calendar completion point.
ANS: A

48. Employee unions would most likely satisfy which level in Maslow's hierarchy of needs?
A. Belonging
B. Self-actualization
C. Esteem
D. Safety
E. Empowerment
ANS: A

49. Management calls a meeting to explain to all employees the new benefits package for the rank and file. This is an example of:
A. Upward communication
B. Downward communication
C. One-way communication
D. Two-way communication
E. None of the above.
ANS: C

50. Project management/project planning is most closely aligned with:
A. Long range/strategic planning (5 years or more).
B. Intermediate range planning (1 to 5 years)
C. Short range/tactical planning (1 year or less).
D. All of the above.
E. B and C.
ANS: E

51. The profitability and technical data studies are provided in report format to owners and funders for acceptance. This type of report, used to solicit funding, is referred to as a(n) _____.
A. Project feasibility study.
B. Economic evaluation analysis.
C. Risk management manual.
D. Prospectus.
E. None of the above
ANS: D

52. Which of the following constitute Juran's "quality trilogy":
A. planning, inspection, control.
B. planning, improvement, control.
C. planning, organization, control.
D. product, price, customer.
E. design, build, deliver.
ANS: B

53. Which of the following is most closely associated with business risk:
A. profit and loss
B. personnel turnover
C. workmen's compensation
D. liability insurance
E. All of the above.
ANS: A

54. Which of the following types of contracts is equivalent to a cost plus contract:
A. Fixed firm price
B. Cost reimbursable
C. Fixed price plus incentive fee
D. progress payments
E. All of the above.
ANS: B

55. A project manager recently rewarded an individual with a promotion that carried with it a very small salary increase but substantially more responsibility. The project manager appears to be appealing to the employee's _____ need.
A. Monetary
B. Physiological
C. Esteem
D. Self-actualization
E. Team-building
ANS: C

56. Most project (and non-project) managers prefer _____ communications.
A. Oral
B. Written
C. Upward
D. Downward
E. Lateral
ANS: A

57. On a precedence diagram, the arrow between two boxes is called:
A. An activity.
B. A constraint.
C. An event.
D. The critical path.
E. None of above.
ANS: B

58. Quality control charts show a characteristic of the product or service against:
A. the specification limits.
B. customer requirements.
C. control limits based on three standard deviations in each direction.
D. control limits based on six standard deviations in each direc