新版电子有限公司员工手册模板.doc

深圳爱浦信电子职员手册Shenzhen Applessun Electronics Co., LTDEmployee Handbook二零一三年四月April, 目 录TABLE OF CONTENTS欢迎加入爱浦信Welcome to Applessun第一节 ：企业介绍SECTION 1:ABOUT THE COMPANY1.1 爱浦信电子About Applessun1.2 爱浦信使命Applessun Mission1.3 爱浦信训言Rules of the Road1.4 爱浦信文化组成要素Applessun Culture Elements1.5 怎样在爱浦信取得成功How to succeed in Applessun第二节 ：雇佣标准 SECTION 2:EMPLOYMENT STANDARDS 2.1 劳动协议Employment Contract2.2 试用期Probation2.3 附加雇佣条款Additional Employment Terms2.4 工作时间Work Hours2.5 考勤和按时出勤Attendances and Punctuality2.6 休假申请和批核程序Leave Request and Approval Procedure2.7 加班Overtime2.8 个人资料变更Report Change of Personal Data 2.9 职员厂证Employee Badge2.10 纪律惩戒政策Disciplinary Policy2.11 辞职Resignation第三节 :薪资SECTION 3:COMPENSATION3.1 基础工资Base Salary3.2 津贴Allowance3.3 年底双薪Year End Bonus3.4 利润分享Profit Sharing3.5 工资结算周期Payroll Cycle3.6 个人收入所得税Individual Tax第四节 ：福利SECTION 4:EMPLOYEE BENEFITS4.1 法定社会保险Statutory Social Insurance 4.2 公众节假日和假期Public Holiday and Leave4.3 医疗福利Medical Benefit4.4 膳食Meal4.5 宿舍Dormitory4.6 节日礼品/结婚贺金Festival Gift/Wedding 4.7 春节交通津贴Transportation Allowance for CNY4.8 职员活动Employee Activities4.9 职员服务奖Employee Service-recognized Reward第五节 ： 培训和发展SECTION 5:TRAINING AND DEVELOPMENT5.1 概述General Requirement5.2 入职培训和爱浦信化培训Orientation/Applessunization5.3 和职位相关培训Job Specific Training5.4 培训协议Training Agreement5.5 职员教育资助计划Employee Degree Program 5.6 绩效评定Performance Review5.7 内部职员聘用计划Internal Opportunity Program (IOP)第六节 ：健康、安全和环境SECTION 6:HEALTH, SAFETY AND ENVIRONMENT6.1 工业安全Industrial Safety6.2 个人防护设备Personal Protective Equipment6.3 事故Accidents6.4 环境政策Environment Policy6.5 职业安全和健康方针 Occupational Safety and Health Policy6.6 5S 管理5S Housekeeping6.7 门禁和安全指导Access control and Security Guideline6.8 访客程序Visitor Procedure6.9 企业物品Company Property第七节 : 质量SECTION 7: QUALITY 7.1 质量方针Quality Policy7.2 个人静电防护规则Basic Personal ESD Rules第八节 ：职员沟通SECTION 8:COMMUNICATION8.1 广开言路政策Open Door Policy8.2 季度业绩回顾Quarterly Business Review8.3 圆桌会 (茶话会) Roundtables (Tea Talk)8.4 通告栏Notice Boards8.5 生产部“开拉”会议Manufacturing “start of shift” meetings8.6 爱浦信内部网ApplessunWeb ApplessunWeb8.7 爱 浦 信 道 德 规 范 热 线Applessun Integrity Hotline欢迎加入爱浦信Welcome to join Applessun祝贺你加入爱浦信！不管你职位，你现在已成为爱浦信大家庭中关键一员；爱浦信成功依靠于你工作和热情。Congratulations on joining Applessun. Whatever your position, you are now an important member of the large team of people whose work and enthusiasm make Applessun a success.本职员手册将让您全方面地了解爱浦信企业。我们期望这本手册能够以友好和简明方法帮助你熟悉爱浦信。This employee handbook will provide you with a general understanding on Applessun. We intend this booklet to be a guide to help you familiarize with Applessun as a company in a friendly, easy to refer format.然而请了解，企业对本手册所陈说各项条款拥有完全解释权；并在必需和合适前提下，酌情对各项条款解释、管理和适用性进行对应处理。However, please understand the Company has the discretionary authority and responsibility to interpret the terms provisions and to exercise discretion where necessary or appropriate in the interpretation, administration and determination of eligibility for the terms or package. 假如本手册所陈说内容和企业正式文件（包含，但不限于劳动协议，录用通知，企业政策和程序等）陈说不一致，以企业正式文件为准。If there are any differences between this booklet and the company official documents (include, but not limited to, employment contract, offer letter, Company policies and procedure etc.), the documents prevail.第一节 企业介绍ABOUT THE COMPANY1.1 爱浦信电子 About Applessun爱浦信电子自创建伊始，便努力争取成为消费类电子产品行业全球领先者。我们全球关键市场分布在印度、南美、东南亚和中国；爱浦信发展和成功自始自终依靠于爱浦信职员勤奋和发明力。Applessun Electronics has been pursuing to be a leader in the Consumer Electronics industry since its establishment. The company market mainly distributed in India、South America、Eastsouth Asia and China. Applessuns continued growth and success since its modest beginnings are testament to the creativity, strength and diligence of its employees.今天，为满足用户期望，爱浦信继续在从设计到制造，维修，质保等各个技术和服务领域进行不停投资方便向用户提供全方位即时服务。Today Applessun continues to invest in technologies and services in anticipation of customers needs. From design through manufacturing and repair and warranty, Applessun provides customers with complete turnkey services.1.2 Applessun Mission 爱浦信使命爱浦信使命是经过提供最好性价比产品和服务来建立和培育长久和互利用户伙伴关系。爱浦信将经过出色全球化设计，供给链管理，制造和维修处理方案致力于满足并超越用户全方面需求。Applessuns mission is to establish and nurture long-term, mutually beneficial customer partnerships by delivering the best performance-to-price ratio product and services available. Applessun endeavors to achieve total customer satisfaction and surpass expectations through excellence in worldwide design, supply chain management, manufacturing and repair solutions. 1.3 Applessun Rules of the Road 爱浦信训言 “ 爱浦信训言”是指导你在爱浦信取得成功业务戒律和文化信条。Applessun Rules of the Road are business commandments and cultural creeds developed to guide you in being successful at Applessun.- 导言 Preamble我们重视“授权”和“责任心”，使我们能够在日常业务和运作管理中避免官僚作风。We focus on values of empowerment and accountability, we have learned to minimize any bureaucratic involvement in the day to day functioning of business units and operations.我们不会对你角色和责任设置明确界限，这么界限只会压制你本身发明性和协调处理问题主动性。We will not draw solid black and white lines around your roles and responsibilities, stifling the natural creativity and cooperative problem solving you may come to of your own accord.我们认可缺乏明确定义有时会让你感觉沮丧。然而，你需要努力去适应。We recognize that at times this lack of definition can be frustrating. For the most part, youll need to live and learn.其次，我们有部分戒律和文化信条来指导你日常工作。戒律并非提议；戒律是全部爱浦信职员不管何时何地全部必需遵遵法律。任何层级爱浦信职员当有疑问时，全部能够依据爱浦信戒律。文化信条由部分我们在合作和行为中应该遵守基础标准组成。In the meantime, we have a few business commandments and cultural principles to guide you day-to-day. The commandments are not suggestions, they are the law, and apply to all Applessun people, at all sites, at all times. Any Applessun person at any level may use the commandments as their terra firma when in doubt. The Cultural Creed comprises some basic principles we should all observe in the way we interact and conduct ourselves.- 戒律 Commandments1. 系统以外采购不会在爱浦信出现，假如MRP系统中没有采购需求，我们决不会下采购订单。There will be no off-system purchasing. If the demand is not in MRP then we will not issue purchase orders.2. 如无附带正式采购订单，经正式同意授权书（LOA），或用户工作授权书（CWA），则任何需求不可输入系统。No demand will be loaded into the system without a CWA (or legally binding equivalent) indicating a purchase order or an officer-approved letter of authorization (LOA).3. 没有价格及正当出具发票时，我们不会安排出货。除采购订单外任何其它附有价格单据必需得到爱浦信财务部门同意。No shipments will be made without a price and a legally binding process to invoice. Applessun Finance must approve anything other than a purchase order with a price.4. 任何就工具，测试仪器，及其它非标准资产和用户签署分期摊分协议必需得到业务发展副总裁同意。Any agreements with customers to amortize custom tooling, test fixtures or other non-standard assets require the approval of a Vice President of Business Development.5. 我们已定购物料情况必需和我们总生产计划一致。Our material on order position must match the master schedule.6. 就未来90天这个时间段，每个月估计必需和总生产计划相符合，前者应为后者90%-100%，任何超出10%估计偏差必需得到首席营运长官同意。Monthly forecasts must be between 90% and 100% of the master schedule for the next 90-day period. The Chief Operating Officer must approve any exceptions to this 10% variance.7. 我们不会接收估计在未来六个月累计亏损项目。Forecasts that exhibit a cumulative loss for the six-month period are not acceptable.8. 必需按时提交每个月估计，估计必需由总经理,营运经理及财务经理共同审核和签署。Monthly forecasts must be submitted on time. Forecasts must be reviewed, signed off, and are jointly owned by the responsible General Manager, Operations Manager and Financial Manager.9. 固定资产申请必需附有业务发展需求或损益估计理据。Capital asset requisitions must be accompanied by a business case or P&L forecast for justification.10. 订单评定必需包含生产线，测试，人力资源及物料。营运部门负责项目标计划及跟进。Sizing must include consideration of assembly, test, manpower & materials. Operations own master schedule integrity.11. 爱浦信财务部必需对用户进行信用评定。对于新用户，没有财务部评定及同意，用户需求不可输入MRP系统中。Applessun Finance must approve the credit worthiness of customers. For new customers, no demand will be loaded into MRP without this approval.12. 用户协议必需经由爱浦信律师审核。Customer contracts require Applessun Legal approval.- 文化信条 Cultural Creeds1. 我们是一间以用户为中心企业，我们将尽力推行我们对用户许下承诺。所以我们所作出承诺应该是合理、切实可行。We are a customer-centric company. We will achieve our commitments to customers or die trying. Therefore, commitments should have a reasonable probability of success when made.2. 我们不会因为雇员无意所犯下错而解聘她，但当雇员隐瞒错误时，我们会解除和她雇佣关系。We do not fire people for making honest mistakes; we do for hiding them.3. 我们尊重全部同事，一如我们期望被她人尊重。We treat all of our fellow employees with the same respect we expect for ourselves.4. 我们不许可企业内有政客、专政及独裁者存在。We do not tolerate politicians, autocrats or dictators.5. 营运经理是工厂领导者，她对工厂层面运作及财务业绩负责。The Operations Manager is the leader of the plant and is accountable for plant level operational and financial performance.6. 业务发展部门和营运部门应致力于工厂健康稳定及发展。Business development and Operations should contribute to the health and well being of the plant.7. 业务发展部门决定我们将和谁做生意及对应条款。Business development owns whom we do business with and on what terms.8. 为她人及自己建立起一个轻松愉快工作环境。Have fun and help to create a fun environment for others.9. 当一些事情似乎无法处理时，可保留不一样意见，并将此事即时反应到上一级管理层。因为效率是我们成功关键。If certain issues seem insoluble, its ok to agree to disagree and then escalate to senior management. This should be done with a sense of urgency, as efficiency is key to our success. 10. 倘若上一项所述问题在你身上频繁出现时，则你上司会帮助你找到问题根源，令你工作愈加畅顺。If youre overworking #11, senior management will help you root out the barriers to your success.1.4 爱浦信文化组成要素Applessun Culture Elements 1. 质量第一标准Quality First Mentality2. 广开言路及自下而上地反应问题Open Door Policy and Escalation3. 授权/责任制Empowerment/Accountability4. 灵活性/强烈紧迫感（争分夺秒地处理问题）Flexibility/Strong Sense of urgency (Solving problems in minutes and hours)1.5 怎样在爱浦信取得成功How to succeed in Applessuno 对所从事每一项工作全部切记质量为先Have a quality first mentality in everything you do. o 对用户成功满怀热情Be passionate about the success of your customers. o 做出额外努力来确保使你用户感到欣喜并超出她们预期。Go the extra mile to ensure you delight customers and exceed their expectations. o 对你工作满怀热情，专注于达致结果。Be passionate about what you do and focus on achieving results o 熟悉工作，坚持见解，有强烈紧迫感Be hands on, tenacious and have a strong sense of urgency.o 对工作有责任心，负担自己工作Be accountable for what you do and take ownership for your work.o 对本身团体成功满怀热情Be passionate about the success of your team. o 己所不欲，勿施予人Always treat people the way you would want to be treated.o 充足利用广开言路政策，提供上行反馈，表示对改善工作和本身所关注事物提议。Take full advantage of the Open Door policy to provide upward feedback, suggestions for improvement and any concerns you have.o 在业务往来中，应开放和老实；在沟通时，应坦率。Be open and honest in your business and straight forward in your communication. o 不应为工作中冲突所触怒，应视之为驱动卓越工作表现有益方法。Dont take conflict personally, look upon it as a healthy way to drive excellence. o 从不掩盖错误，从错误中汲取教训。Never hide a mistake, learn from it.o 专注于不停地改善，在任何可能时候，尝试挑战极限Focus on continuous improvement, push the envelope wherever possible.o 专注于改善你技能和知识，努力使自己在每一天全部取得提升。Focus on improving your skills and knowledge; strive to be better tomorrow than you were today.o 认可并实施“授权”工作理念，只有这么，你才能够在爱浦信取得和以往不一样成功。Embrace empowerment so that you can make a difference in Applessuns success. o 努力工作，尽情享受生活Work hard and play hard第二节： 雇佣标准EMPLOYMENT STANDARD2.1 劳动协议 Employment Contract职员入职当日，企业将和职员签署一份标准格式为期1年劳动协议。The company will sign a standard 1 year employment contract with each employee on their commence date.假如职员工作表现达成企业要求，企业将在协议到期时和职员商讨续约。 Upon satisfactory job performance, employment contract will be extended on expiry.2.2 试用期 Probation职员试用期通常为三个月。Generally, the probation period is three months for employees. 2.3 附加雇佣条款 Additional Terms of Employment 全部职员全部应了解，接收和实施以下附加标准条款。如有违反，可能造成即时终止劳动协议。All employees are required to understand, accept and follow below additional standard terms of employment; any violation may cause immediate termination of employment. 保密协议 Non-Disclosure agreement 相关保密性承诺协议 COMMITMENT OF CONFIDENTIALITY 互联网和电子邮件使用指导 Guideline to Internet & Email Usage 信息安全和风险管理政策 Information Security & Risk Management Policy 国外反腐败条款FOREIGN CORRUPT PRACTICES ACT (FCPA)上述文件保留在人力资源部，The above documents are kept in HR department.2.4 工作时间 Work Hours企业正常办公时间为周一至周五早晨8点30分至下午12点15分；中午12点15分至1点45分为午餐时间。The regular Office hour is from 8:15am to 5:45pm, Monday through Friday, with one-hour lunch break from 12:45pm to 1:45pm. 依据制造行业特点，职员可能需要轮班工作：Due to the nature of manufacturing industry, employees may be required to undertake shift work:早班：8点15分至下午5点45分Morning Shift: 8:15am 5:45pm晚班：晚上8点05分至次日早晨8点05分Night Shift: 8:05pm 8:05am of next day上述班次时间已包含1.5个小时用餐时间。The above shift schedule includes half hour paid meal break.依据业务需要，企业可能会调整天天或每七天班次安排。如遇调整，生产部经理将尽可能提前公布调整具体安排。Daily and weekly work schedules may be changed from time to time at the discretion of the company to meet varying conditions of the business. MFG manager is responsible for announcing changes in work schedules as far in advance as practicable. 2.5 考勤和按时出勤 Attendances and Punctuality全部职员应依据安排班次按时上下班。除不定时工作制职员外，全部职员正常工作和加班全部应纪录上下班时间。All employees are expected to start work promptly at their assigned time and work the full number of scheduled work hours. All employees except those who are on flexible work schedule are required to record the time at the start and the end of each work session. This requirement shall also apply in cases of overtime and all non-regular work time such as on rest days and on holidays when work is performed. 考勤有效时间：上班前30分钟和下班后30分钟打卡纪录视为有效打卡考勤纪录。迟到或早退5分钟以上，系统自动扣薪半个小时。The valid time of attendance: 30 minutes before on duty and after off duty. A half-hour or actual hour salary will be deducted; whichever is higher, for late-coming or leaving early in excess of 5 minutes.考勤自助查询系统：企业全部职员全部能够查询自己本月出勤统计，可登陆人力资源部考勤自助查询系统，网址是http:/?。此系统需用工号注册。The web self-service attendance system: All employees are able check their own attendance records, by logging into the HR web self-service attendance system. The website path is http:/?, registration with your Employee No. is required. 2.6 休假申请和批核程序 Leave Request and Approval Procedure全部缺勤全部应取得直接主管或部门经理书面同意或许可。职员休年假，产假/父亲假，婚假应尽可能提出申请。通常情况下，职员休假申请将取得同意，除非该职员正在实施一项关键工作，且不可能被其它职员替换。各部门经理对是否同意休假申请有最终决定权。All absences from work must have written approval or permission from the immediate supervisor and /or Functional Manager. As for Annual Leave, Maternity/ Paternity Leave, Wedding Leave, employee should apply for the leave as early as possible through their immediate supervisors. Generally, permission would be granted for s