酒店应急预案-5PPT课件.ppt

酒店酒店应应急急预预案案-5 WELCOME TO EMERGANCY PLAN TRAINING 欢迎参加迎参加应急急预案培案培训PURPOSE目的 During malfunction or accidents,control and prevent malfunction and accidents promptly and effectively by regulations,shrink infection area and reduce losses to minimum and ensure not to affect normal operation for 24 hours.发生设备故障/事故时，有章可循，迅速有效地控制及预防设备故障/事故，缩小影响范围，使损失降到最低，确保不影响酒店24小时正常营业。PRINCIPLES处理原则All staff must have strong job,high responsibility and guard sense.所有所有员工必工必须有有强烈的事烈的事业心，高度的心，高度的责任感和警惕性。任感和警惕性。When malfunction or accidence occurred,all staff on shift or off shift is obligated to join in emergency repair and rescue,if required.设备故障故障/事故事故发生生时，只要有需要，不管是否上班，只要有需要，不管是否上班时间，任何，任何员工都有工都有义务参加参加抢修修抢救工作。救工作。When malfunction or accidence occurred,duty engineer should arrive at site at first time,report spot to HODs and organize to emergency repair.设备故障故障/事故事故发生生时，值班工程班工程师必必须于第一于第一时间到达第一到达第一现场，将，将现场情况通知部情况通知部门经理，同理，同时迅速迅速组织人人员参加参加抢修工作。修工作。All staff should keep silence,follow direction of HODs or duty engineer and cooperate close,to handle malfunction well.所有所有员工必工必须保持冷静保持冷静头脑，服从部，服从部门经理或理或值班工程班工程师的指的指挥，密切，密切配合，把配合，把设备故障事故故障事故处理好。理好。FIVE PARTS 共分五部分Equipments Malfunction/Accidents Handling Standard 设备故障及事故故障及事故处理理标准准Electrical Emergency Plan 强电系系统应急急预案案AC Emergency Plan 空空调系系统应急急预案案Elevator Emergency Plan 电梯梯应急急预案案Water Emergency Plan 水系水系统应急急预案案Equipments Malfunction/Accidents Handling Standard设备故障故障/事故事故处理理标准准 Systems Analysis:系系统分析：分析：Coordinate as a whole统筹筹协调CE discusses with using departments,starts emergency pre-plan and controls incidence.总工程工程师与使用部与使用部门领导共同共同协商，启商，启动应急急预案，控制案，控制影响范影响范围。If casualties occur,organize to save actively.如如发生人生人员伤亡，亡，积极极组织救助。救助。Analyze malfunction or accidences cause and provide preventive measure.分析故障分析故障/事故原因，提出事故原因，提出预防措施。防措施。Report heavy accidence to GM in time.重大事故，及重大事故，及时呈呈报总经理。理。Organize emergency repair 组织抢修Duty engineer arranges concerned specialty technicians to emergency repair.值班工程班工程师根据故障根据故障/事故情况，安排相事故情况，安排相应专业技技术人人员进行行抢修。修。Distribute resources reasonably,and finish repairing,to get normal opening and take preventive measure.合理分配合理分配资源，尽快完成修复任源，尽快完成修复任务，恢复正常，恢复正常营业并采取并采取预防措施。防措施。Supervise on site 现场督导Specialty supervisor should analyze reasons and give solution on site.专业主管需在主管需在现场，分析故障原因，提出解决方案。，分析故障原因，提出解决方案。Give technical instruction and rectify technical mistakes by maintenance men.进行技行技术指指导，纠正正维修人修人员的技的技术错误。Control labor cost and avoid waste.控制控制劳动成本，避免浪成本，避免浪费。Emergency repair抢修Repair according to operation regulations.按照按照设备操作操作规范范维修。修。Construct strictly according to technical regulations of different technicians.严格按照各工种技格按照各工种技术操作操作规范施工。范施工。Set up striking caution signs on the site,to avoid accidence.施工施工现场设立醒目的警示立醒目的警示标志，以免志，以免发生意外。生意外。Take care of fire safety.注意消防安全。注意消防安全。Malfunction and accident record&Malfunction and accident report故障故障/事故事故记录、故障、故障/事故事故报告告Register the details about time,reasons,maintenance and changing parts.详细记录故障故障/事故事故时间，故障，故障/事故原因和事故原因和维修情况、零件更修情况、零件更换情况。情况。Analyze malfunction and accidence,find out reasons and constitute preventive measures.进行故障行故障/事故分析，事故分析，查明故障明故障/事故原因，制定事故原因，制定预防措施。防措施。Tidy up records into files.事故事故记录整理整理归档。档。After finishing,report reasons and results to GM.故障故障/事故事故处理完，向理完，向总经理理汇报事故情况事故情况事故原因和事故原因和处理理结果。果。Electrical Emergency Plan强电系统应急预案 Systems Analysis:系统分析：Electrical Emergency Plan强电系统应急预案Emergency treatment procedure紧急情况急情况处理程序：理程序：One in two powers can supply electricity,which can ensure the whole system can operate smoothly,because of high automation in supplying system.由于本供由于本供电系系统自自动化程度化程度较高，两路高，两路电源只要有一路能正源只要有一路能正常供常供电，就可以保，就可以保证整个系整个系统正常运行正常运行When both main power and standby power are cut off,generator will be started.当主供当主供电源和源和备供供电源同源同时停停电，自，自备发电机起机起动时：Electrical Emergency Plan强电系统应急预案When power is cut off in local area from malfunction in electricity supplying wire of hotel.因酒店内部的供因酒店内部的供电线路故障，造成局部区域停路故障，造成局部区域停电时：AC Emergency Plan 空调系统应急预案 Systems Analysis:系统分析：Emergency treatment procedure紧急情况急情况处理程序：理程序：When AC malfunction occurred:当空当空调主机主机发生故障生故障时：Overhaul cold water treatment or equipments and stop AC supplying in the whole hotel:进行空行空调冷冷冻水水处理或理或设备检修，停止整个酒店的空修，停止整个酒店的空调供供给时：AC Emergency Plan 空调系统应急预案Elevator emergency plan电梯系统应急预案 Systems Analysis:系统分析：Elevator emergency plan电梯系统应急预案Emergency treatment procedure 紧急情况急情况处理程序：理程序：Trapped in lift:电梯困人梯困人时：Water Emergency Plan 水系统应急预案 Systems Analysis:系统分析：Emergency treatment procedure:紧急情况急情况处理程序：理程序：Water supplying company checks equipments or changes pipeline,which results in supplying water normally.自来水公司自来水公司进行行设备检修或管路改造，造成不能正常供修或管路改造，造成不能正常供水：水：Emergency causes water supplying cut off:因突因突发事件事件(如供水管道破裂或如供水管道破裂或设备故障故障)，造成供水中，造成供水中断：断：Water Emergency Plan 水系统应急预案