1、精品文档就在这里-各类专业好文档,值得你下载,教育,管理,论文,制度,方案手册,应有尽有-酒店公共英语100句Hotel basic & public English 100 Sentencesv 1、您好!Hello/Hi(how do you do /how are you)!v 2、早上好!(下午好!晚上好!) Good morning !(afternoon , evening)v 3、先生、先生们、太太(夫人)、小姐、女士们。Sir、Gentlemen、Madam、Miss、Ladies. v 4、欢迎光临。 Welcome v 5、欢迎光临我们酒店。 Welcome to our
2、hotel. v 6、希望您在我们宾馆停留愉快! Hope you have a good time in our hotel.v 7、先生,您好,贵姓? Hello sir, May I know your name? v 8、先生,请问能为您效劳吗?Sir, Can I help you? v 9、先生,对不起,让您久等了。Sorry to have kept you waiting, sir?v 10、先生,请问还有别的事吗? Anything else I can do for you, sir?v 11、先生,如果您不介意的话,我可以吗?Sir, do you mind , if I
3、 v 12、好的。 All right.v 13、我明白了。 I see (understand).v 14、请不用担心。 Please don t worry about it.v 15、我马上为您办。 Ill do it for you at once (right now). v 16、谢谢您。 Thank you.v 17、不用客气。 You are welcome./My pleasure./not at allv 18、您太好人了。 It is very kind of you.v 19、很高兴为您服务。I am glad to serve you.v 20、这是我应该做的。It
4、is my duty.v 21、先生,请原谅。 Excuse me, Sir.v 22、对不起。 I am sorry.v 23、对此向您表示歉意。 I am sorry about this.v 24、对不起,是我们的过错。I am sorry ,its our fault.v 25、对不起,打扰您了。 I am sorry to disturb (interrupt) you.v 26、对不起,先生,请稍等。Sorry sir, wait a moment please.v 27、请再说一遍好吗? I beg your pardon. v 28、随您的便。 As you like.v 29
5、、听到这事我很难过。 I am very sorry to hear that.v 30、对不起,账目搞错了。 Sorry, there is a mistake in counting.v 31、请进。 Come in, please.v 32、请这边走。 Please come this way.v 33、请跟我来。 Please follow me.v 34、先生,请一直往前走。 Please go straight ahead, Sir.v 35、请这里下(上)楼。 Please go down (up) stairs here. v 36、乘电梯,请走这边。 Please come
6、this way to the lift.v 37、请在第一个转弯处向左(右)转. Please turn left (right) at the first corner.v 38、美容室在哪里。 Where is the Beauty Salon?v 39、在三楼。 its on the third floor.v 40、商场在哪里? Where is the shopping Centre?v 41、在大堂吧旁边。 Its next to the lobby bar.v 42、请问中餐厅在哪里? Where is the Chinese Restaurant?v 43、在二楼。 It i
7、s on the second floor. v 44、大堂吧在哪里? Where is the lobby bar?v 45、在前台的左前边。 Its in front of the Front Desk on the left.v 46、宾馆有什么娱乐设施? Do you have any entertainments in the hotel?v 47、有,在三楼有歌舞厅、KTV包房、桑拿包房。 Yes, We have. We have a Singing Dancing Hall ,KTV rooms ,Sauna rooms on the third floor .v 48、在大堂
8、有个售票处。 The Ticket counter is in the lobby.v 49、洗手间在那边。 The WC/toilet dressing-up room is over there.v 50、从这到云台山要多长时间。 How long will it take from here to the Yuntai Mountain?v 51、乘的士大约要一个小时。Its about one hour by taxi.v 52、到火车站要多长时间。 How long will it take to the railway Station?v 53、乘的士大约5分钟。 Its abou
9、t 5 minutes by taxi.v 54、哪里可以兑换钱? Where can I get my money exchanged?v 55、银行在哪里? Where is the Bank?v 56、去总台这边请。 This way to the front desk, please.v 57、先生,这是您的行李吗? Is this your luggage? Sir?v 58、让我帮您提行李好吗? Let me help you with your bag gages.(lug gages)v 59、欢迎光临,我是楼层服务员,愿意为您效劳。 Welcome, Sir. I am th
10、e floor attendant. Can I help you?v 60、请出示一下您的房卡好吗? Would you please show me your room card?v 61、请问您的房间号是多少,先生? May I have your room number, Sir?v 62、对不起,我过会儿再来. I am sorry. I will come back later.v 63、对不起,先生,让您久等了,如果你有任何需求,请拨打客房服务。 Sorry, Sir. Thank you for waiting. If you have any need, please cal
11、l Room Service.v 64、对不起,我马上为你换一个。 I am sorry. I will change one for you.v 65、欢迎您来我们餐厅用餐。 Welcome to our restaurant.v 66、请问您喜欢喝什么茶? What kind of tea (would you like to drink)?v 67、请问现在可以点菜了吗 (Are you ready) order now?v 68、还需要点什么吗? Anything else (do you want),sir?v 69、如果您想在房间里用餐,请拨服务。 If you wish to h
12、ave meals in your room, please call room service.v 70、请走好,当心台阶。 Please mind your step.v 71、希望再次为您服务。 Hope to serve you again.v 72、对不起,您要的商品己售完了。 I am sorry, it is sold out.v 73、您看这个怎么样? What about this one?v 74、这个行吗? Is this all right?v 75、我将尽快为您安排。 Ill arrange it for you as soon as possible.v 76、这是
13、找您的钱和收据。 Here is your change and receipt.v 77、请在这签名。 Please sign your name here.v 78、请点一下。 Please (double) check it (carefully).v 79、商场几点钟营业? What are the service hours of the shop?v 80、从早上8点晚上11点。 Its from 8:00 am to 11:00 PMv 81、我们供应中西食品 We provide both Chinese Food and Western Food.v 82、这里提供24小时服
14、务。 We provide 24-hour service here. v 83、祝您愉快! Have a nice day!v 84、生日愉快! Happy birthday! v 85、节日愉快! Happy holiday! v 86、新年快乐! Happy New Year!v 87、圣诞快乐! Merry Christmas!v 88、周末愉快! Happy weekend.v 89、万事如意! Wish you every success.v 90、祝您生意兴隆! Wish you good business.v 91、祝您好运! Good luck.v 92、祝您旅途愉快。 Ha
15、ve a good trip.v 93、对不起,这是不允许的。 I am sorry .I am afraid that is not allowed.v 94、对不起,这恐怕是不可能的。I am sorry. it is out of the question.v 95、希望你能谅解。 Hope you will understand (forgive) me.v 96、感谢您的光临。 Thank you for your staying here.v 97、希望您再次光临。 Welcome to our hotel again.v 98、一会儿再见。 See you later.v 99、很高兴再次见到你。 Nice to see you again.v 100、几点钟了? What time is it? /Whats the time now?早上8:30分。 It is 8:30 in the morning. The end-精品 文档-
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