The-Bellman-应接服务员(酒店常用英语).doc

-各类专业好文档，值得你下载，教育，管理，论文，制度，方案手册，应有尽有-The Bellman 应接服务员(酒店常用英语)Key Sentences（重点句子）59Is this everything， sir？这是全部东西吗，先生？60Heres the light switch这是电灯开关。61Heres the closet and theres the bathroom这儿是壁柜。这儿是洗澡间。62 Will there be anything else， sir？还有什么事吗，先生？63 Well，if you need anything else，please call room service噢，如果你有什么事，请叫房间服务。64 Let me help you with your luggage我来帮您拿行李。65Its very kind of you to do so你这样做使我很感激。66Whats your room number， please？请问您的房间号码？67 And by the way， could I have a look at your room card？顺便问一句，我可以看一下您的房卡吗？68How do you like this room？您觉得这个房间怎么样？69Its also quite spacious房间也很宽敞。70 Do you mind if I put your luggage by the wardrobe？我把您的行李搁在衣柜旁边好吗？71By the way， could you tell me about your hotel service？顺便问问，你能不能给我讲一下宾馆服务的情况？Dialogue ABellboy： Is this everything， sir？Visitor：Yes，thats everythingBellboy：Follow me，pleaseVisitor：ThanksVisitor：Oh， can you change a twenty？F C：Yes，sirVisitor：Three fives and five ones， pleaseFC： Yes， sirBellboy： Here we are， sirHeres the light switchVisitor： FineBellboy： Heres the closet and theres the bathroomVisitor：Great！ I want to wash upBellboy： Will there be anything else， sir？Visitor：No，thanks I think Im OKBellboy：Well，if you need anything else，please call room serviceVisitor：Thank youHere you areDialogue B（A： Bellman B： Mr and Mrs Smith）A： Good afternoon， sir and madam Im the bell man hereB：Good afternoonA：Very nice to see you here Let me help you with your luggageB：Its very kind of you to do soA： Whats your room number， please？And by the way，could I have a look at your room card？B：Oh，yesThis morning my secretary made a reservation and filled in the registration form for me He told me that my room number was 302A：I seeNow please follow me（After entering the room）A：Sir and madam，how do you like this room？Its just facing the Shanghai gymnasiumIts also quite spaciousB：Its very cozyI like it very muchA： Do you mind if I put your luggage by the wardrobe？B： Its OKThank you very muchA： Sir and madam， if you need something， just call me over the phone or press the button over thereDialogue C（When me bell man is leaving the room，MrBrown asks him to introduce something about their service）A：By the way，could you tell me about your hotel service？B： Certainly sirOur hotel is a modern garden hotel of three star grade consisting of a group of threestoried octagonal buildingsThe hotel possesses 199 internationalstand arddouble rooms， 4 suites and 2 deluxe suites All of the mare wellfurnishedA：How about other services？B： Available at the hotel is a variety of Chinese，Japanese and Western food restaurants， in addition to a complete set of service facilities including ballroom， physical fitness center， squash， billiard room， beauty salon， sauna，swimming pool， bar， shopping arcade and taxi service，etcA：It sounds greatId like to have a brochure of your hotelWhere could I get one？B：You can get it from the Reception DeskIf you dont mind， Ill come up again and offer you oneA：GoodThats very kind of youBy the way，what about the daily service hour of the diningroom？B： From 700 a m till 1000 pm， nearly serving all day longA：When will the bar and cafe open？B：From 300 pmtill midnightAnd then，you might keep your valuables at the hotels vaultA：You give very good service in your hotelThank you a lotWords and ExpressionsFC=front desk clerk 前台职员Shanghai Olympic Hotel 上海奥林匹克饭店gymnasium n体育馆spacious a宽敞的cozy a舒适的wardrobe n衣橱，衣柜consist（of） v由组成；包含storied a有楼层的octagonal a八角形的furnish vt装备；布置（房间）wellfurnished （房间）布置得好available a可得到的variety n种类；多样化in addition to 另有，还有facility n设备physical fitness 健身房squash courts （squash=tennis）网球场billiard n弹子beauty salon 美容室sauna n桑拿浴室arcade n商场brochure n小册子valuables n贵重物品vault n保管库（贵重物品储藏处） -各类专业好文档，值得你下载，教育，管理，论文，制度，方案手册，应有尽有-