1、精品文档就在这里-各类专业好文档，值得你下载，教育，管理，论文，制度，方案手册，应有尽有-酒店术语HotelTerms酒水仓BeverageStore食品仓FoodStore日用品仓GeneralStore前厅部FrontOfficeDepartment管家部HousekeepingDepartment洗衣房LaundryRoom布草房LinenRoom餐饮部Food&BeverageDepartment市场及销售部Marketing&SalesDepartment大堂吧LobbyBar送餐部RoomService宴会中心BanquetCenter会议厅ConferenceHall管事部Ste
2、wardDepartment娱乐部EntertainmentDepartment夜总会NightClub桑拿Sauna健身中心HealthCenter美容美发中心Beauty&BarberCenter保龄球室BowlingBall工程部EngineeringDepartment保安部SecurityDepartment员工食堂StaffCanteen医务室ClinicRoom图书馆Library宴会厅Ballroom宴会厅下客处BanquetDropoff宴会厨房BanquetKitchen商务中心BusinessCenter酒店入口HotelEntry水疗馆SPA水疗套房SPASuites接
3、待处Reception行政楼层ExecutiveFloor询问处InformationDesk订房处ReservationOffice总机房Operator/TelephoneRoom礼宾部Concierge车队Transportation大堂Lobby财务处Cashier后勤办公室BackOffice员工通道StaffEntrance前台办公室FrontOffice贵重物品室SafetyDeposit行李房LuggageRoom消防监控中心FCC&CCTV倒班宿舍ShiftDormitory打卡室TimeKeeper收货部办公室ReceivingOffice粗加工间Butchery食品检验室
4、HygieneLab员工娱乐室StaffRecreationRoom污衣房SoiledLinen商务扩展BusinessDevelopment会务部ConferenceandBanqueting饼房Bakery花房FlowerPreparation垃圾房GarbageRoom干库房DryGoodsStore高、低温冷库Refrigerators&Freezers管事部仓库StewardingStore手推车清洗TrolleyWash消毒间SanitizingRoom瓶箱储存BottleBinsStorage面包房PastryBakery变配电室Transformer冷冻机房Refrigerat
5、ionRoom锅炉房BoilerRoom热交换站HeatExchange生活水泵房LivingWaterPump消防水泵房FireWaterPump工程部办公室EngineeringOffice机电设备房Mechanical&ElectricalArea酒店后勤区域总计TotalBOHArea车位Parking地上车位SurfaceParking地下车位UndergroundParking消防控制室FireControlRoom标准间StandardRoom大床间DoubleRoom小酒吧MiniBar音乐吧MusicBar美容中心BeautySalon收银处Cashier”s中餐厅Chine
6、serestaurant咖啡厅Coffeeshop客房部HousekeepingDepartment洗衣部Laundry订房部Reservation人力资源部HumanResourcesDepartment培训部TrainingDepartment西餐厅Westernrestaurant行政办公室ExecutiveOffice会议室Conferenceroom前台收银F/Ocashier贵宾VIP票务处Ticketcounter餐饮预订台F&Breservationdesk健康中心Fitnesscenter室内泳池Indoorswimmingpool桌球室Snookerroom美容美发中心Th
7、estylist/beautysalon总机话务员Operator餐饮部办公室F&Boffice牌艺室Cardroom财务部FinancialDepartment市场营销部SalesDepartment等候名单Waitinglist平均房价Averageroomrate请勿打扰DoNotDisturb包价服务Package订房不到No-show留言Message取消Cancellation无预订散客Walk-in叫醒服务Morningcall投诉Complain超额预订Overbooking维修房OOO=OutofOrder失物招领Lostandfound房间状态Roomstatus登记入住C
8、heckin结帐离店Checkout预订Reservation套房Suite国内直拨DDD=DomesticDirectDial国际直拨IDD=InternationalDirectDial市话LDD=LocalDirectDial洗衣服务Laundryservice菜单Menu公共区域PA=PublicArea音控员DJ=DiskJockey大堂副理AM=AssistantManager总经理GeneralManager副总经理DeputyGeneralManager外方总经理ExpatriateGeneralManager财务总监FinanceController销售总监DirectorofSales市场总监DirectorofMarketing客务总监DirectorofRoomsDivision行政总厨ExecutiveChef部门经理Departmentmanager经理助理Assistantmanager主管Supervisor领班Captain-精品 文档-
浙ICP备2021020529号-1 | 浙B2-20240490 
