三单元资信调查.ppt

Unit Three Status Enquiry公司资信咨询1Learning Objectives of Unit 31.How to entrust status enquiries(outgoing letters去函，提出调查请求)2.How to report status investigation results(replying letters 回复，报告调查结果)3.Language points-useful expressions2Background of letter writing1.When do you think status enquiry is necessary?Why?2.Which aspects may be investigated?(1)Business scope 经营范围(2)Financial position 财务状况(3)Credit 信用状况(4)Reputation 声誉(5)Business status 经营状况3DEFINITIONA status enquiry is a request for opinions on a customers ability to meet a given transaction or commitment.4Reference 证明人1.Banks2.Chambers of commerce4.Enquiry agencies 3.Other companies who have traded with the company in question51.The company entrusts the enquiry agency with the status enquiry2.The enquiry agency studies the feasibility of making investigation3.They enter into a contract4.The enquiry agency collects information5.The enquiry agency reports investigation results6Letters entrusting status enquiries:The train of thought?写作思路？Content+Structure Who do you want to investigate?What do you want to investigate?And why?Who is the reference?Show gratitude(+promise to keep confidence)7SAMPLE LETTER 1Dear SirsWe have received a letter from the Auto Engineering Co.,Ltd.in Nigeria,expressing their desire to enter into relations with us on condition that we allow them a standing credit of USD5,000 to start business.As stated in their letter,their reference is the National Bank of Nigeria,Ibadan.Enquiry objectEnquiry reasonReference8Reference 证明人史密斯先生向我们介绍了您的名字，以作为他的信用证明人。Your name has been given to us as a credit reference by Mr.Smith.你们可与标准渣打银行（Standard Chartered Bank）在本市的分行联系查询有关他们公司的信用状况。You can refer to the branch of Standard Chartered Bank in this city for their credit.9It is our principle to have more connections abroad;however,for safetys sake,we should like to know the financial and credit standing of the above-mentioned company,especially because they have requested us for a standing credit,which we seldom grant to new customers.We should be very pleased if you would assist us in this respect,and we can assure you that any information you may give us will be treated in absolute confidence.Write in polite and appreciative terms!What to investigate10Enquiry Content我们想了解A.B.C.公司是经营批发贸易还是经营零售贸易。We would like to know whether the A.B.C.Company is in the wholesales trade or in retail.请坦率的告诉我们，我公司给他们1万美元的信贷你们认为是否安全。Please inform us frankly whether you consider we may safely give them the credit of USD 10,000(or not).11不用说，我们一定不会泄露您提供的任何信息，您也不需要承担任何责任。It goes without saying that any information you provide will be treated in the strictest confidence and you are free from any responsibility.122024/4/18 周四13Letters entrusting status enquiries:The train of thought?写作思路？Content+Structure Who do you want to investigate?What do you want to investigate?And why?Who is the reference?Show gratitude(+promise to keep confidence)14Writing Analysis:how to write to the reference for information?From:William SmithTo:Messrs.Jones&Company of CardiffReference:Jones&CompanyWho is to be investigated:Messrs.Evans&SonsWhat is to be investigated:solvency15Dear SirsYour name has been given by Messrs.Evans&Sons as their reference.We would appreciate it if you could furnish us with reliable information concerning them.We have received an order from them for a consignment of tea,since this is the first deal between us,we desire to know if their financial position is considered strong.We shall be most grateful for any information you can obtain for us.Yours faithfullyWilliam Smith(Whole Grocer)16Investigation Results1.Favorable Reply 有利的答复2.Unfavorable Reply 不利的答复The Train of Thought?3.Inexact Reply 不确切的答复17 Dear SirsIt is absolutely out of our expectation that the company mentioned in your enquiry letter of May 15 had presented us as the reference.As far as we are concerned,they are reputable.However,our knowledge of their financial standing is insufficient.Indeed,they have placed several orders with us in the past two years,however,the sum involved was much lower than that mentioned in your letter.Even though,they could not punctually pay off various debts for many times.Considering this should be treated with caution,we advise you to refer to the enquiry agency.We accept your assurance that the materials we provided will be kept in absolute confidence.18How to report the investigation results?1.Indicate the completion of investigation.表明完成调查 2.Describe the collected information.描述调查到的相关信息 3.Provide suggestion.给出建议 4.Stress confidence and disclaim responsibility.强调信息的机密性并进行免责声明191.It is _ a great privilege and pleasure to answer your letter about Anita&Sons Corp.2.They have been a credit customer _ ours.3.It has always paid its account _ time.4.We recommend Australia Trading Co.,Ltd.to you _ no reservations.5.Would you please let us have a report _ the reputation and financial standing of the firm?Fill in the blanks 12 3 4 5206.We should also like your advice _ the maximum amount for which it would be safe to grant credit on a quarterly account.7.We should like to know the financial and credit standing _ the above-mentioned company.8.We should be much obliged if you would tell us _ the above-mentioned company is reliable in their dealings with you.9.We must advise you to regard their request for credit _ caution.10.This company enjoys the fullest respect and unquestionable confidence _ the business world.Fill in the blanks67 8 91021References for the Translation1.The firm with whom we intend to deal has referred us to you for particulars respecting their business standing and trustworthiness.2.We should be most grateful if you would furnish us with your opinion on the financial status and reliability of the above company.3.As far as we know,their financial standing is sound.4.The firm you inquire about is one of the most reliable importers in our district and has for many years enjoyed a goods reputation among the traders.22References for the Translation5.The xx Bank of your city will give you any information you many require concerning our credit standing as well as our manner of doing business.6.Any information you may be able to pass on to us will be treated as confidential.7.We advise you to proceed with every possible caution in dealing with the firm in question.8.They are a firm of high reputation and have large financial reserves.232024/4/18 周四24