新编实用英语综合教程二unit-3-communication-by-phone.ppt

Unit|Unit|ThreeThreeUnit|ThreeCommunicationbyPhone2021/10/101Unit|Unit|ThreeThreeUnit Goals:Unit Goals:WhatYouShouldLearntoDoWhatYouShouldLearntoDo1.Make a phone call2.Answer the phone3.Leave and take a message4.Pass the message to the person being called5.Extend a phone call6.Take/fill in a messageWhatYouShouldKnowAboutWhatYouShouldKnowAbout1.Phone service in the USA2.Benefit or trouble of cell phones3.Business telephone etiquette for success4.The subjunctive mood2021/10/102Unit|Unit|ThreeThreeContentsSectionSectionAppreciatingAppreciatingCultureTipsCultureTipsSectionMaintainingaMaintainingaSharpEyeSharpEyeSectionTalkingFaceTalkingFacetoFacetoFaceSectionBeingAllBeingAllEarsEarsSectionTryingYourHandTryingYourHand2021/10/103Unit|Unit|ThreeThreeSection Talking Face to FaceImitatingImitatingMini-talksMini-talksSpeakandReciteSpeakandPerformStudyandImitateImitateandPerformActingouttheTasksActingouttheTasksStudyingBusinessCardsStudyingBusinessCardsFollowingSampleDialoguesFollowingSampleDialoguesPuttingLanguagetoUsePuttingLanguagetoUseSpeakandCompleteSpeakandCommunicateSpeakandTranslate2021/10/104Unit|Unit|ThreeThree1)Who is speaking,please?Leena:Is it 223-5467?John:Yes.Who is speaking please?Leena:This is Leena Krieg.May I speak to Bill Morgan?John:Oh,Im sorry.Hes not in at the moment.2)May I speak to.?Joe:Hello.Is this the Chemistry Department?Secretary:Yes,it is.What can I do for you?Joe:May I speak to Mr.Mifflin?Secretary:Hold on,please.SECTION I Talking Face to FaceSECTION I Talking Face to FaceImitatingMini-talksImitatingMini-talksSpeakandRecite1Workinpairs.Lookatthepictureandrecitethefollowingmini-talksforcommunicationbyphone.BackUnit|Unit|ThreeThree2021/10/105Unit|Unit|ThreeThree3)Can I take a message?Sam:Hello.This is Sam.May I speak to Terry?Lucy:Im sorry,but shes not here right now.Can I take a message?Sam:Yes.Please tell her to call me this evening at 653-8923.Lucy:OK.Ill tell her as soon as she gets home.4)Can you tell me your hours?Receptionist:Hello,the Art Museum.Can I help you?Jake:Yes.Can you tell me.er,what are the opening hours,please?Receptionist:We open at ten in the morning and close at five in the afternoon.Jake:Great.Thanks a lot.5)I Must have Dialed the wrong number.Tim:Hello.Jade:Hello.Id like to speak to Dr.Heckler.Tim:Nobody here by that name.Jade:Im sorry.I must have dialed the wrong number.WindowonKeyWordsBack接待员接待员 拨号拨号2021/10/106Unit|Unit|ThreeThreeSpeakandPerformActingouttheTasksActingouttheTasks2Workinpairsandactoutthetasksbyfollowingtheabovemini-talks.1Task:AskforthenumberoftheemploymentofficeinChicago.2Task:AsktospeaktoMr.Smith.3Task:Dialthewrongnumber.4Task:Offertotakeamessage5Task:CallthecitylibrarytofindouttheopeninghoursBackRefertotheDataBankintheWorkbookforrelevantexpressions.2021/10/107Unit|Unit|ThreeThreeStudyingTelephoneMessagesStudyingTelephoneMessagesStudyandImitate3Takingorleavingatelephonemessageispartofasecretarysjob.Nowletsreadthefollowingmessageandtrytousetheinformationinitinyourface-to-facetalks.Back2021/10/108Unit|Unit|ThreeThreeBack2021/10/109Unit|Unit|ThreeThree1)AnyMessage,Sir?Gao:Hello,ABCCompany.MayIhelpyou?George:Hello.ThisisGeorgeRichter.MayIspeaktoMr.ZhangLihua?Gao:Imsorry,buthesnotinatthemoment.George:Whenwillhebeexpected?Gao:Hellbebackinafewminutes.George:Thankyou,Illcallback.Gao:Anymessage,sir?George:Well,maybe.WouldyoumindtellinghimthathisorderwillbereadyonThursdayandaskinghimtocallmeanytimebeforelunch.Myphonenumberis368-1130.Gao:Ivegotit.George:Thankyouverymuch.Gao:Youarewelcome.FollowingSampleDialoguesFollowingSampleDialoguesImitateandPerform4Readthefollowingsampledialoguesandtrytoperformyourowntasks.BackUnit|Unit|ThreeThree2021/10/1010Unit|Unit|ThreeThree2)YouMustHavetheWrongNumberLady:Hello,whoscalling,please?Bill:Hi,Nancy!ThisisBill.Howreyoudoing?Lady:Imsorry,butIm.Bill:Haveyoufinishedyourpaper?Lady:Imsorry.Youmusthavethewrongnumber.ThisisntNancy.Bill:Isthis574-0731?Lady:No.Its547-0371.Bill:Imsorry.Lady:Thatsallright.Back2021/10/1011Unit|Unit|ThreeThreePuttingLanguagetoUsePuttingLanguagetoUseSpeakandComplete5ImagineyouarecallingJudy.Completethefollowingconversationwithherbyfillingintheblanks.You:Hi,Judy.ItsMike.May1_toKen?Judy:Imsorry,Mike,butKensnotherenow.You:Heisnt?2_?Judy:Hesatamovie.You:Amovie?Whoshewith?Judy:Well,uh,Ithinkhe3_Eva.might be withI speakWhere is heBack2021/10/1012Unit|Unit|ThreeThreeYou:WithEva?!HesatamoviewithEva?!Judy:Wouldyouliketo4_,Mike?You:Yes,please!Tellhimto5_at667-3452thisevening.Judy:Callyouat6_.OK.You:Thanksalot.Judy:Youre7_.Goodbye.PuttingLanguagetoUsePuttingLanguagetoUseSpeakandCompleteBack5ImagineyouarecallingJudy.Completethefollowingconversationwithherbyfillingintheblanks.welcomeleave a messagecall me 667-34522021/10/1013Unit|Unit|ThreeThreeSecretary:Hello?You:1_?(您好！史密斯先生在吗？)Secretary:Imsorry,buthesnotinnow.Wouldyouliketoleaveamessage?You:2_.(是的。请告诉他给医生办公室打个电话。号码是864-3509。)Secretary:864-3509.OK.Whattimehedbettercall?You:3_.(最好是今天下午2点左右。)Secretary:Illtellhimassoonashesback.You:_!(多谢！)Secretary:Yourewelcome.Goodbye.SpeakandTranslate6ImagineyouareanurseofahospitalandyouarecallingMr.Smith,butheisnotin.Hissecretaryisansweringthephone.FillintheblanksaccordingtotheChineseversionprovided.BackThanks a lotHello.May I speak to Mr.Smith,pleaseYes,please.Tell him to call the doctors office.The number is 864-3509Itd be best if he could call this afternoon,at about 2 oclock2021/10/1014Unit|Unit|ThreeThreeSpeakandCommunicate7ImagineawomaniscallingMrs.Sato,butshesnotin.Youareansweringthephone.Playyourroleaccordingtothecluesgiveninbrackets.1 Hello?2 Im sorry,but shes not in at the moment.Would you like to leave a message?3 Ill tell her as soon as shes back.4 Youre welcome.You:1(电话铃响了，你拿起电话接听。电话铃响了，你拿起电话接听。)Lady:Hello.MayIspeaktoMrs.Sato,please?You:2(告诉对方她现在不在，并询问是否告诉对方她现在不在，并询问是否有什么事需要转告。有什么事需要转告。)Lady:Yes,please.TellhertocallBetsyatBetsysBeautySalon.Thenumberis567-9033.You:3(告诉对方她一回来你就转告她。告诉对方她一回来你就转告她。)Lady:Thanksalot.You:4(表示不用客气。表示不用客气。)BackUnit|Unit|ThreeThree2021/10/1015Unit|Unit|ThreeThreeSECTION II Being All EarsSECTION II Being All EarsLearningSentencesforWorkplaceLearningSentencesforWorkplaceCommunicationCommunicationListenandRepeatListenandMatchListenandTranslateHandlingaDialogueHandlingaDialogueListenandDecodeUnderstandingaShortSpeech/UnderstandingaShortSpeech/TalkTalkListenandCompleteListenandMatchListenandAnswerListenandCompleteListenandAnswer2021/10/1016Unit|Unit|ThreeThreeSECTION SECTION II Being All EarsBeing All EarsLearningSentencesforWorkplaceCommunicationLearningSentencesforWorkplaceCommunicationListenandRepeat1Listentotensentencesforworkplacecommunicationcross-referencedwiththeirChinesetranslationandtrytorememberthem.Back2021/10/1017Unit|Unit|ThreeThreeWindowonKeyWordsextension 电话分机电话分机put.through 把把 接通接通connect 接通，连接接通，连接Back2021/10/1018Unit|Unit|ThreeThreeListenandMatch2Listenagaintotheabovesentencesrearrangedinsequence,andthenmatchthemwiththeirChinesetranslation.1)a.请给我接23-5531。2)b.请稍等，我给您接通。3)c.对不起，他现在不在。4)d.你好，我是露西。你是哪位？5)e.早晨好。我是杰克辛普森。6)f.请给我接443分机。7)g.对不起，你拨错号码了。8)h.您想留口信吗？9)i.别挂电话，我看一下他在不在。10)j.电话占线。hebaifjdgcBack2021/10/1019Unit|Unit|ThreeThreeListenandTranslate3Listentotentopic-relatedEnglishsentencesforworkplacecommunicationandtranslatethemintoChineseorally.Back 1)1)我想找特里听电话。我想找特里听电话。2)2)他预计什么时候回来？他预计什么时候回来？3)3)我能在今天晚上和他联系吗？我能在今天晚上和他联系吗？4)4)请告诉他拨打请告诉他拨打78-567278-5672找伊娃。找伊娃。5)5)对不起，对不起，我一定是拨错区号了。我一定是拨错区号了。6)6)请你一小时以后再来电话。请你一小时以后再来电话。7)7)你要留口信吗？你要留口信吗？8)8)对不起，电话号码已经改了。对不起，电话号码已经改了。9)9)我什么时候能和她联系？我什么时候能和她联系？10)10)对不起，打扰你了。对不起，打扰你了。2021/10/1020Unit|Unit|ThreeThree1)IwouldliketotalktoTerry.2)Whenisheexpectedtobeback?3)CanIcontacthimthisevening?4)PleasetellhimtophoneEvaat78-5672.5)Sorry,Imusthavegotthewrongareacode.6)Youcancallagainonehourlater.7)CouldItakeamessageforyou?8)Sorry,thenumberhasbeenchanged.9)WhattimecouldIreachher?10)Sorrytohavetroubleyou.Script:Script:Back2021/10/1021Unit|Unit|ThreeThreeTomWilliamsarrivesatChangdongAirport.Hecallshisfriend,1Dr.Nan,Dr.An,Dr.Wan.Hisfriendissurprisedbyhis2late,early,punctualarrival.Sheisgoingtopickhimupatthe3airport,hotel,office.Thensheisgoingtotakehimtothe4hotel,department,company,whichisjusta5five-minute,ten-minute,fifteen-minutewalktotheschool.HandlingaDialogueHandlingaDialogueListenandDecode4Listentoadialogueanddecodethemessagebyfindingoutthecorrectchoicesinthebracketsaccordingtowhatyouhaveheard.ScriptScriptBack2021/10/1022Unit|Unit|ThreeThreeAn:Hello,Dr.Anhere.Tom:Hello,Dr.An.ThisisTomWilliamsfromMiamiUniversity.An:Oh,Tom.YouvearrivedatChangdongAirport,haventyou?Tom:Yes.Itooktheearlierflight.An:Howsyourtrip?Tom:Verynice.An:WouldyoupleasewaitthereandIllgoandpickyouup?Tom:OK,thankyou.IllbeatGate5.Bytheway,wheredoyoutakemetofirst,thehoteloryourdepartment?An:Tothehotel,soyoucanhavealittlerestfirst.Tom:Thankyou.Isthehotelfarawayfromyourschool?An:No.Justaten-minutewalk.Tom:Thatswonderful.Script:Script:Back2021/10/1023Unit|Unit|ThreeThreeListenandAnswer5Listentothedialogueagainandthenanswerthefollowingquestionsorally.Back1)WhomdidTomwanttospeakto?2)WhereisTomfrom?3)WhywasntDr.AntheretomeetTomattheairport?4)HowwasTomstrip?5)WheredidDr.AndriveTomto,thehotelortheschool?Dr.An。Miami University.He took the earlier flight.Very nice.The hotel.2021/10/1024Unit|Unit|ThreeThreeAn:Hello,Dr.Anhere.Tom:Hello,Dr.An.ThisisTomWilliamsfromMiamiUniversity.An:Oh,Tom.YouvearrivedatChangdongairport.Haventyou?Tom:Yes.1_.An:Howwasyourtrip?Tom:2_.An:WouldyoupleasewaitthereandIllgoandpickyouup?ListenandComplete6Listentothedialogueforthelasttimeandfillintheblanksaccordingtowhatyouhaveheard.Very niceI took the earlier flightBack2021/10/1025Unit|Unit|ThreeThreeTom:3_.Bytheway,wherewillyoutakemetofirst,thehoteloryourschool?An:4_,soyoucanhavealittlerestfirst.Tom:Thankyou.Isthehotelfarawayfromyourschool?An:No.5_.Tom:Thatswonderful.ListenandComplete6Listentothedialogueforthelasttimeandfillintheblanksaccordingtowhatyouhaveheard.BackJust a ten-minute walkOK,thank you.Ill be at Gate 5Well go to the hotel2021/10/1026Unit|Unit|ThreeThreeNowadayswearenotonly“onthewheel”,butalsoonthe“1_.Idontneedtomentionthemobilephonespeopleplaywitheverywhere.Thefixedphonesareeasilyaccessible.Almostevery2_hasaphone.Somefamiliesevenhavetwoorthreephones.Eachworkman,teacher,and3_hasaphoneinhisorheroffice.Payphonesare4_atbusstops,railroadstations,airports,hotels,restaurants,5_,departmentstores,onnumerousstreetcorners,andinmostlibrariesandofficebuildings.Phonesprovidesimple,economical,butvery6_meanstodoalotofthings.Ifyouwanttogotothemovies,youcalltoknowwhatsonand7_,andchecktheprices.Ifyouwanttobuysomething,youwould8_tomakesurethestorehaswhatyouneed,andatagoodprice.Ifyouwantto9_,youdbettercalltofindoutabouttheroutes,schedules,hotels,prices,andtomake10_.UnderstandingaShortSpeech/TalkUnderstandingaShortSpeech/TalkListenandComplete7Listentoashortspeechtwiceandduringthesecondlistening,putbackthemissingwordsintheblanks.Backreservationsphonefamilysecretary foundgas stationsefficient when call ahead travelUnit|Unit|ThreeThree2021/10/1027Unit|Unit|ThreeThreea.onephoneb.twophonesc.threephonesd.fourphonesa.carsb.theInternetc.telephonesd.thecomputerColumnAColumnBListenandMatch8ListentotheshortspeechagainandmatchtheinformationinColumnAwiththechoicesinColumnB.1)Thespeakersays“weareonthephone”,hemeansweuse_alot.2)AlmostallAmericanfamilieshavenow_.Back2021/10/1028Unit|Unit|ThreeThreea.atyourownhomeb.freeofchargec.whereveryouared.inmanypublicplacesa.thetravelbookingserviceb.themovieinformationc.thepopularityofmobilephonesd.theuseoffixedtelephonesa.makeanappointmentb.askforareducedpricec.knowwhatsonandwhend.payforaticketColumnAColumnBBack3)Payphoneserviceisavailabletoyou_.4)Ifyouwanttogotothemovies,youcanphoneto_.5)Thetalkismainlyabout_.2021/10/1029Unit|Unit|ThreeThreeListenandAnswer9Writeoutthegeneralideaoftheshortspeechinoneparagraphbyansweringthefollowingquestions.Back1)Whatdoesthespeakermeanbyusing“onthewheel”and“onthephone”?2)Whatkindofphoneisthespeakermainlytalkingabout,themobilephoneorthefixedphone?Now American people are not only travel a lot but also using telephone a lot.The speaker is mainly talking about the fixed phone.[phone]Unit|Unit|ThreeThreeFixed phones are easily accessible.Almost every American family has a phone or even two phones.Pay phones can be found in many public places,such as bus stops,railroad stations,airports and restaurants.The telephone provides simple,economical,but very efficient means to help people do a lot of things such as shopping and traveling.ListenandAnswer9Writeoutthegeneralideaoftheshortspeechinoneparagraphbyansweringthefollowingquestions.Back3)Howpopulararethefixedphonesnow?4)Wherecanpeoplefindpayphones?5)Whatkindofthingscanpeopledoonthetelephone?GeneralideaGeneralidea2021/10/1031Unit|Unit|ThreeThreeNowAmericanpeoplearenotonly“onthewheel”,butalso“onthephone”.Idontneedtomentionthemobilephonespeopleuseeverywhere.Thefixedphonesareeasilyaccessible.AlmosteveryAmericanfamilyhasaphoneoreventwophones,andpeoplehaveanumberofphonesintheiroffices.Payphonescanbefoundinmanypublicplacessuchasbusstops,railroadstations,airports,hotels,restaurants,gasstations,departmentstores,onnumerousstreetcorners,andinmostlibrariesandofficebuildings.Phonesprovidesimple,economical,butveryefficientmeanstohelppeopledoalotofthingssuchasshoppingandtraveling.GeneralideaGeneralideaBack2021/10/1032Unit|Unit|ThreeThreeSECTION III Trying Your HandSECTION III Trying Your HandPracticingAppliedWritingPracticingAppliedWritingWriteandSimulateWriteandCreateWritingSentencesandReviewingWritingSentencesandReviewingGrammarGrammarWriteandCorrectMistakesWriteandTranslateWriteandDescribeaPictureWriteandApplyRules2021/10/1033Unit|Unit|ThreeThreeSECTION III Trying Your HandSECTION III Trying Your HandPracticingAppliedWritingPracticingAppliedWritingWriteandSimulate1Readthefollowingtwosamplesoftelephonemessagesandlearntofillintheformorwriteyourown.Back2021/10/1034Unit|Unit|ThreeThreeBack2021/10/1035Unit|Unit|ThreeThreeWriteandCreate2Usetheinformationbelowtofillinthe“WHILEYOUWEREOUT”form.SamMary Adams3:15 P.M.396-8067 Call back to tell her the repair cost.She can get her car at 4 P.M.BenBack2021/10/1036Unit|Unit|ThreeThree3Writeatelephonemessageaccordingtotheinformationbelow.BackKathy,Mrs.Ross wants to sign up for summer classes.Call her at 426-1103 before 3 P.M.Rose 11 A.M.2021/10/1037Unit|Unit|ThreeThreeWritingSentencesandReviewingGrammarWritingSentencesandReviewingGrammarBackTheSubjectiveMood2021/10/1038Unit|Unit|ThreeThree4Fillintheblankswiththeverbsgiveninbrackets,payingspecialattentiontothesubjunctivemood.WriteandApplyRules1)IfIwereyou,I(accept)_thejob.2)Iftheywereheretomorrow,theproblem(solve)_.3)LuckilyIwaswearingaseatbelt.IfIhadntbeenwearingone,I(injure)_seriously.4)Wereitfortheirhelp,we(notovercome)_thedifficulties.5)Ifwehadntgoteverythingreadybynow,we(have)_aterribletimetomorrow.6)Heworkswithsuchenthusiasmasifhenever(know)_fatigue(疲倦).7)Hewouldnthavebeensavedevenifhe(send)_tohospitalatonce.8)IfonlyI(take)_youradviceatthattime!had takenwould acceptwould be solvedwould/should/could/might have been injuredwould not have overcomewould haveh