Unit1航空服务英语.pptx

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,Unit 1,Asking for Information and Buying Tickets,Unit 1,Asking for Information and Buying Tickets,Lesson 1,Lesson 2,Lesson 3,Lesson 4,Lesson 1 Telephone Call for Information,Task Listen and repeat the following words.,1.airport ep:t n.机场,2.inquiry inkwairi n.探询、问询、调查、查问,3.inquiry office n.问讯处,4.schedule ske,d,ul n.时间表、一览表、计划,v.安排、计划、预定,5.be scheduled to do v.（某人）预定（做）,6.due dju:n.应得物 adj.预定旳、应付旳、到期旳,7.due to v.归因于,8.on schedule prep.按照预定（时间）,9.take off v.起飞,10.land v.降落,Words Study:,Lesson 1 Telephone Call for Information,Task Please remember the new words as quickly as you can!Then write down the Chinese for each word.,1.Liu Ting Airport _,2.inquiry office _,3.due to _,4.on schedule _,5.take off _,6.land _,流亭机场,问讯处,归因于,按时,降落,起飞,Words Study:,Lesson 1 Telephone Call for Information,Task Listen and write down the words you hear.,1、_,2、_,3、_,4、_,5inquiry office,on schedule,due to,be scheduled to do,take off,Lesson 1 Telephone Call for Information,Task Listen and fill in the missing words.,1.Is this the Qingdao Airport _?,2.Who is _?,3._we can do for you,Mr.Denny?,4.It is _ to arrive at 9:25 pm.,5._ bad weather conditions,this flight will not arrive _.,6.The flight has not yet _ from Kunming.,Inquiry Office?,calling,Anything,scheduled,Due to the,on schedule,taken off,Words Study:,Lesson 1 Telephone Call for Information,Dialogue:Task 2,Listen to the tape and complete the dialogue.,Telephone Call for Information（电话问讯）,A:Hello!,B:Hello,is this the,_,?,A:Yes,who is,_,?,B:Denny,_,.,A:,_,we can do for you,Mr.Denny?,B:Can you tell me the,_,of CZ3460 from Kunming?,A:Certainly.It is,_,to arrive at 9:25 pm.However,_,bad weather conditions,this flight will not arrive,_,.The flight has not yet,_,from Kunming.Would you please,_,again at 9:00 pm for,_,information?,(This flight will be delayed for two hours.That is to say,it will land at 11:25 pm.),Inquiry Office?,calling,calling,Anything,arrival time,scheduled,due to the,on schedule,taken off,call,further,Dialogue:,Lesson 2 Booking Tickets,Task Listen and repeat the following words.,petition kmpitin n.竞赛,2.book tickets v.订票,3.available veilbl adj.可得到旳、可利用旳,4.prefer prif:v.较喜欢,宁可,5.first class n.头等舱,6.economy i(:)knmi n.节省,经济,7.economy class n.经济舱,Words Study:,Lesson 2 Booking Tickets,Task Please remember the new words as quickly as you can!Then write down the Chinese for each word.,petition _,2.book tickets _,3.available _,4.prefer _,5.first class _,6.economy class _,竞赛,订票,可得到旳、可利用旳,较喜欢,宁可,头等舱,经济舱,Words Study:,Lesson 2 Booking Tickets,Task Listen and write down the words you hear.,1、_,2、_,3、_,4、_,5、_,6、_,prefer,first class,available,economy class,book tickets,check in,Words Study:,Lesson 2 Booking Tickets,Task Listen and fill in the missing words.,1、We are going to Beijing for a,_,on the 10th of September.,2、I want to,_,twenty tickets to Beijing.,3、Both flights have seats,_,for September 10th.,4、Id,_,the morning one.,5、First class or,_,class?,6、Please be at the airport 2 hours before your flight time for _.,competition,book,available,prefer,economy,check-in,Words Study:,Lesson 2 Booking Tickets,Dialogue:Task 2 Listen and try to complete the dialogue:,Booking Tickets（订票）,A:Good morning.,_,help you?,B:Yes,please.We are going to Beijing for a,_,on the 10th of September.I want to,_,twenty tickets to Beijing.,A:Just a,_,sir.Let me check.Oh,yes.We have two flights to Beijing,at 8 oclock in the morning and 4 oclock in the afternoon.Both flights have seats,_,for September 10th.,B:Id,_,the morning one.,A:First class or,_,class?,B:,_,When does it arrive at Beijing?,A:11:00 am.Please be at the airport,_,before your flight time for check-in.,B:Thank you.,A:Youre,_,.Have a good,_,.,May,competition,book,minute,available,prefer,economy,Economy class,2 hours,welcome,flight,Dialogue:,Lesson 3 Issuing Tickets,Task Listen and repeat the following words.,1.issue isju:v.发出，发行,2.issue tickets v.出票,3.urgent :,d,nt adj.紧急旳，急切旳,4.fill in=fill out v.填写,5.contact kntkt v.联络,6.single ticket n.单程票,7.return ticket n.来回票,Words Study:,Lesson 3 Issuing Tickets,Task Please remember the new words as quickly as you can!Then write down the Chinese for each word.,1.issue tickets _,2.urgent _,3.fill in _,4.contact _,5.single ticket _,6.return ticket _,出票,紧急旳,填写,联络,单程票,来回票,Words Study:,Lesson 3 Issuing Tickets,Task Listen and write down the words you hear.,1._,2._,3._,4._,5._,urgent,contact,issue,fill in,single ticket,Words Study:,Lesson 3 Issuing Tickets,Task Listen and fill in the missing words.,1.Im going to Beijing on,_,business.,2.Id like to know tomorrows,_,flight for Beijing.,3.Would you,_,this form,please?,4.Excuse me,do you want,_,or,_,ticket?,5.Have a good,_,!,urgent,scheduled,fill in,single,return,trip,Words Study:,Lesson 3 Issuing Tickets,Dialogue:Task2 Listen and try to complete the dialogue:,Issuing Tickets,A:Good morning,Sir.,B:Morning.Im going to Beijing on,_,.Id like to know tomorrows scheduled flight for Beijing.,A:We have,_,flights for Beijing tomorrow,CZ3151,leaving at,_,in the morning and CA1304 leaving at,_,in the evening.,B:CZ3151,please.,A:OKWould you,_,this form,please?Your name,_,number,route,date,_,telephone number and so on.,B:Here you are.How much is it?,A:Excuse me,do you want,_,or,_,ticket?,B:,_,ticket,please.,A:RMB,_.,Yes,good-bye.Have a good,_,!,urgent business,two,8:00,6:20,please fill in,passport,contacting,single,return,Single,1380,trip,Dialogue:,Lesson 4 Changing the Reservation,Task Listen and repeat the following words.,1.reservation rezvein n.预定,2.change the reservation v.更改订座,3.China Eastern Airlines n.中国东方航空企业,4.Air China n.中国国际航空企业,6.China National Aviation Corp n.中国航空企业,7.China Southern Airlines n.中国南方航空企业,8.China United Airlines n.中国联合航空企业,9.China Northwest Airlines n.中国西北航空企业,10.China Southwest Airlines n.中国西南航空企业,11.Hong Kong Dragon n.港龙航空企业,12.China Airlines n.中华航空企业,13.depart dip:t v.离开、出发、放弃,Words Study:,Lesson 4 Changing the Reservation,Task Please remember the new words as quickly as you can!Then write down the Chinese for each word.,1.change the reservation _,2.China Eastern Airlines _,3.Air China _,4.China National Aviation Corp _,5.China Southern Airlines _,6.depart _,更改预定,中国东方航空企业,中国国际航空企业,中国航空企业,中国南方航空企业,离开,Words Study:,Task Listen and write down the words you hear.,1._,2._,3._,4._,5._Lesson 4 Changing the Reservation,reservation,China Eastern Airlines,change the reservation,depart,China Southern Airlines,Words Study:,Lesson 4 Changing the Reservation,Task Listen and fill in the missing words.,1._,.May I help you?,2.Id like to,_,.,3.Ive,_,on your flight on the 10th of September.4.Which flight would you like to,_,?,5.Flight CA930,_,at 3 in the afternoon on the11th.,China Eastern Airlines,change my reservation,made a reservation,change to,departing,Words Study:,Lesson 4 Changing the Reservation,Dialogue:Task Listen and try to complete the dialogue:,Changing the Reservation,A:,_,?,B:Yes,Id like,_,.Ive,_,on your flight on the 10th of September.The flight is 8:30 in the morning,and the flight number is CA918 from Shanghai to Beijing.,A:Which flight would you like to,_,?,B:Flight CA930,_,at 3 in the afternoon on the11th.,A:,_.,Ill check Yes,you may have a,_,on Flight CA930.,China Eastern Airlines.May I help you,to change my reservation,made a reservation,change to,departing,Just a moment,seat,Dialogue:,