1、YOUR SITE HERE,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,LOGO,Unit 7 Laundry Service,洗衣服务,顾客需要填写洗衣表格,否则以酒店记录为准,对于洗衣袋内或系于衣服上的贵重物品,酒店概不负责,送洗衣服丢失或损坏,酒店赔偿金额一般不超过送洗费用的,10,倍,任何索赔需在衣物送返,24,小时内提出,并附上原单,酒店需要注意核对衣物是否与单据相符,短语,Hand wash only,只能手洗,Hand wash with care,手洗须小心,Machine wash,机洗,No ironing,不可熨烫,Warm
2、iron up to 150,熨烫温度不能超过,150,Do not wash,不能水洗,Do not dry clean,不能干洗,Dry clean recommended,适合干洗,Do not tumble dry,不可翻转烘干,D,o not wring,不可拧干,D,o not bleach,不可氯漂,听力对话,洗衣服务,2,分钟,重点句型,洗衣服务说明:,For clothes received before 11:00 a.m.,we will deliver them to your room by 9:00 p.m.the same day.,T,he laundry fo
3、rms and bags are on the top right hand desk drawer.,W,e do not have the necessary facilities to handle it.,重点句型听力,5,分钟,对话练习,朗读课文,情境对话,情境对话,Mr.Smith wants to have express laundry service because he is going to have a meeting this afternoon.Hed like his suit to be dry clean.Try to handle this.,The gue
4、st wants to know how to get the laundry service.Try to explain service time and charges.,One guest finds her skirt is damaged by washing and asks for compensation.Try to solve this problem.,阅读理解,Text A,Questions,Why laundry quality is important in hospitality industry according to the passage?,What benefits can we get in operating an in-house laundry?,Thank you!,