(三五牌不锈钢炊具).ppt

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,Lesson 2 Inquiries,Spoken English for International Business,Foreign Languages College,Learning Point,In this lesson,we will learn how to make inquiries and respond to others inquiries effectively.,Lesson 2 Inquiries,Background Knowledge,Inquiry refers to asking price of the product you want to buy or sell in a certain market.In most of cases,inquiry is made by buyer to get information about the goods to be ordered such as quantity,specifications,prices,time of shipment and other terms.In response to an inquiry,a quotation may be sent by the seller.Sometimes,the seller may make an offer to a buyer voluntarily.An offer may be accepted or refused wholly or partly.The,offeree(in,most cases,refers to buyer)may find part of the offer unacceptable and may raise for further discussions his own proposals which constitute a counter-offer.It is a refusal of the offer which will be invalid and unbinding once a counter-offer is made.The counter-offer thus becomes a new offer made by the original,offeree,to the original,offerer,.And in this chapter,well learn how to make inquiries and respond to others inquiries effectively.,Lesson 2 Inquiries,Lesson 2 Inquiries,Case Study,Price inquiry(Part 1),F:Hi!My name is Brian Fryer.I am interested in your machinery tools.Ive seen your exhibits and your catalogues.They are very impressive.Here is a list of my requirements!I d like to have your lowest quotations,FOB Shanghai.,C:Thank you for your inquiry,sir.(after looking at the inquiry)Could you also tell me the quantity you desire?,F:I do that.But could you give me an indication of price?,C:Yes,of course.Here you are,sir.All our FOB prices are listed here.But they are subject to our final confirmation.,F:In that case,may I ask how the final confirmation is decided?,C:Sure you can.Its usually decided on the size of your order.,F:Oh,I see.Why dont I just put down the quantity I need then,so that you could figure out the final firm price.,C:Thatll be great.Thank you,Mr.eh.,F:Fryer.Brian Fryer.,C:Thank you,Mr.Fryer.,Lesson 2 Inquiries,Price inquiry(Part 2),C:(,coming from behind a huge table and reaching out hit hand,)Mr.Jonathon,right?,F:Right.,C:Okay.Here is our price list and the samples are just displayed over there(,pointing to an exhibition counter close by,).,F:Thank you.(,after studying the price Hit and the samples,Mr.,Johnathon,returns to Mr.Li,the Chinese manager who shakes hand-with him just now,)Well,Mr.Li.Im afraid your price is too high.Is this price firm?,C:Oh,yes.This is our lowest price in reference to the price on the world market.,F:How long will this price be good?I cant make the decision myself!Ill have to call my head office.,C:This price will be good for three days.Do you think you have enough time or.,F:Oh,yes.Ive got to go now,Mr.Li.See you later,(hurrying out),C:See you,Mr.Jonathon.,Lesson 2 Inquiries,Price inquiry(Part 3),F:For how long does your quotation price remain open?,C:Its open for three days.When can you decide the size of your order?,F:That will depend on your list price.If your price is acceptable,we can place an order immediately.,C:I can assure you this is our best offer.,F:But compared with the same type of product elsewhere,the price is really too high.We need to consider it a bit more carefully.Well get back to you tomorrow.,Lesson 2 Inquiries,Price inquiry(Part 4),F:Weve already gone over your quotations.The prices of some of the merchandise are really hard to accept.,C:The merchandise listed in your inquiry list is all first class.There are some other different grades of merchandise,but the prices are naturally different.,F:In that case,is there still room to negotiate on the price?,C:Well,as I said,it really depends on the size of your order.We can deliberate the particular price for each item based on the quantity of your order.,F:That may not be a bad idea.Why dont we go over it item by item now?,C:Okay,lets do that.,Lesson 2 Inquiries,Lesson 2 Inquiries,Class Activity,Compose,a dialogue,on the following,situation.,You sell Three Fives stainless steel cookware(,三五牌不锈钢炊具,)on behalf of China National Light Industrial Products Imp&Exp Corp.,Shanghai Branch(,轻工总公司上海分公司,)at the Trade Fair.Now a businessperson from U.K.comes to you and makes an inquiry about your Three Fives cookware,which you sell only in sets.Every set consists of 5 pieces:two pans,big and small;and three pots,small,medium and large.Each set is sold for$89 FOB Huangpu,and shipment is within 45 days.Now you discuss with him from inquiry to offer and counter offer and date of delivery;finally you settle on price.,Lesson 2 Inquiries,Lesson 2 Inquiries,Exercises,I.Answer the following questions.,1.What is an inquiry in business transactions?2.What is an offer in business transactions?,II.Interpret the following sentences.,1,你们的价格太高了，令人难以接受。,Lesson 2 Inquiries,2,我们的产品都是上等货，当然价格会有所不同。,3,参照国际市场的做法，我们的报价有效期是三天。,4,等您确定了订货数量之后，我们可以详细讨论价格问题。,5,我对你们的化工产品很感兴趣，请你是否能就下列产品报给我纽约港的到岸价。,Lesson 2 Inquiries,Lesson 2 Inquiries,Thank you very much!,