Unit6修改.ppt

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,U,nit,6,The Ideal Secretary,Unit 6,The Ideal Secretary,You will be,able to:,1.talk about the skills of a secretary.,2.learn how to write memos.,You will be,able to:,Reading,a.Master the usage of the key words and expressions in the speech.,b.Understand the importance of the secretary.,c.Know how to write a farewell speech.,d.Have a clear understanding of the duties,attitude,and skills of a kindergarden teacher.,Contents,1,Warming up,3,Reading,and Writing,5,Culture Corner,6,My,P,rogress Check,4,Extended Activities,2,Listening and Speaking,Warming,up,Talk about the,imporance of a,secretary in a,company,秘书的工作非常繁琐，大致有以下几项：接听电话，向电话询问者提供信息，记录留言，转接电话；收发与回复日常邮件；撰写会议,通知,、会议记要、日常信件和,工作报告,；会谈、,会务,安排；安排商务旅行，做好预订工作；将信件及其他记录归档；备份信件及其他文档；接待访客；采购、分发和控制,办公用品,等等。,随着社会的发展和企业竞争的日益加剧，,秘书工作,的重要性,越来越受到重视，秘书已经不是以前众人眼里“端茶递水”的角色，而是日渐成为企业,内参,与管理的特殊助手，他们不仅要熟练掌握办公室的工作技巧，还要能在上司没有过问的情况下表现出责任感，以实际行动显示,主动性,和,判断力,，并在给予的权力范围内果断做出决定。,Listen and match.,1,Warming,up,hole puncher,clip,folders,post-it notes,Learn the words and expressions.,1,Reading,colleague,同事,promotion,升职,area manager,区域经理,valuable,宝贵的,in advance,预先地,compile daily reports,汇编日报单,after all,毕竟,Listen and chooseWarming,up,2,1.What are they celebrating?,A.Secretarys Day.,B.National Day.,C.Labour Day.,2.This day is very special for the girl,because it is _.,A.her last day at work,B.her last day here,C.her last day as a secretary,O,O,P,O,O,P,3.Why will the girl leave this job?,A.Because she got fired.,B.Because she got a promotion.,C.Because she got tired of it.,P,O,O,Key sentences,1.Congratulations on your promotion.,2.Its been a pleasure to work with you.,3.Your schedule for this week is quite full.,Mr Smith:Happy Secretarys Day!,Secretary:Oh,thank you!,Mr Smith:And here is a gift for you.,SecretaryA big surprise!Today is also my last day as a secretary.,Mr Smith:Congratulations on your promotion.You have a bright future ahead of you.,Secretary:Thanks.Its been a pleasure to work with you.Ive learned a lot from you.,Mr Smith:We should thank you.You are the best secretary I have ever had.You have done everything so well.,Secretary:Thank you for your kind words.,1.How many years has Amy worked in this company?,2.Why does Amy thank Mr Smith?,Read the text with these questions in mind.,2,Reading,Dear colleagues and friends,Thank you for gathering here this evening.Three years ago,I joined the Five Star Company as a secretary.I have now got this promotion as an area manager.This is all due to your help and support.,Thank you,Mr Smith.When I was new,you gave me some valuable advice:“Dont be afraid of mistakes;always prepare in advance;always double-check what you do;always take notes when taking orders or making phone calls;always smile;start a day by planning work schedule and finish a day by compiling daily reports”Its so good to have had a teacher as nice as you.,Thank you all!We have completed many difficult tasks together.What a great team we are!,We dont need to say goodbye.I am not leaving,after all.,Learn the words and expressions.,1,Listening and Speaking,document,文件,for somebody to review,需要某人审阅,sign,签字,set up,安排,Reading,Attitude:Dont be afraid of mistakes.,Always smile.,Duties:Make phone calls,compile daily reports,plan work schedule.,Methods:Always prepare in advance.,Always double-check what you do.,Always take notes.,Start a day by,Finish a day by,Conclude:,Listen to the dialogue and repeat.,2,Listening and Speaking,Amy:Good morning,Mr,Smith!Here is your coffee.,Mr,Smith:Thank you.,Amy:These documents are for you to review and sign this morning.,Mr,Smith:OK.Leave them on the desk.Ill sign later.,Amy:Would you like to know your schedule for the day?,Mr,Smith:Sure.Is my schedule full today?,Amy:No.You will be free from 14:00.At 10:00 you have an appointment with,Mrs,Walter from the ABC Company.And a lunch date with the General Manager of the BEF Company at 12:30.I have booked a table at the Elephant Restaurant.,Mr,Smith:Very good,thank you.Please set up a meeting with the Bell Company.I want to discuss contract details with them.,Amy:Your schedule for this week is quite full.Shall we make it next week?,Mr,Smith:OK.Tell,Mr,Johnson about the meeting and ask him to attend too.,秘书很重要的工作内容是安排日程表、进行日报表整理和为上级安排商务出行。,Date,：会晤。与,appointment,意思相近，但后者更正式。,book a table,：预定餐桌席位。,Notes,:,1,Extended Activities,Decide,true(T),or,false(F).,3,Listening and Speaking,1.,Mr,Smiths schedule is full today.,2.Mr Smith will have lunch with the secretary.,3.The meeting with the Bell Company has not been set up yet.,J,L,L,4.Mr Smith will attend the meeting alone.,L,My Progress Check,I can:,learn how to write memos.,talk about the skills of a secretary.,What progress I have made!Im happy.,Complete the sentences.,4,Listening and Speaking,set up,have an appointment,Would you like to,1.,_,know your schedule?,Yes,.Am I free this afternoon?,No,.You _ with,Mrs,Green.,2.,I,want you to _ a meeting with,Mr,Ford.,But,your _ for the next two weeks is full.,Then,we should reschedule it.,schedule,Would you like to,have an appointment,set up,schedule,1,Thank You!,Listen and complete the dialogue.,5,Listening and Speaking,A.,How about the conference room at our company?,B.,Please send me an email to confirm details of the appointment.,C.,We would like to make an appointment with Mr Hunter,D.,Tuesday morning would be fine.,Amy:,Hello!This is the Five Star Company.I am Mr Smiths secretary,Amy Klein.,Bob:,Hello,Ms Klein.How can I help you?,Amy:,1)_ to discuss our contract.,Bob:,OK.,Mr,Hunter will be available next Tuesday and Thursday.Which day would you prefer?,Amy:,2)_,Bob:,Very well.Where shall we meet?,Amy:,3)_,Bob:,Fine.,Mr,Hunter and his assistant,Ms Fuller,will attend the meeting.How about on your side?,Amy:,Mr,Smith and our legal adviser,Mr,Johnson will attend.,Bob:,OK.4)_,We would like to make an appointment with,Mr,Hunter,Tuesday morning would be fine.,How about the conference room at our company?,Please send me an email to confirm details of the appointment.,安排会议是秘书的一项日常事务。在接洽时应确定会议的具体时间、地点、参加会议的人员等信息，最好再通过邮件或电话进行确认。,Learning Tips,Pair work.Complete the dialogue.,6,Listening and Speaking,（,Amy,向,Mr Smith,汇报会议安排情况。,）,Amy:,May I come in?,Mr Smith:,Sure.,Amy:,Mr Smith,I just called the Bell Company office.,Mr Smith:,Amy:May I come in?,Mr Smith:Sure.,Amy:Mr Smith,I just called the Bell Company office.,Mr Smith:How did it go?,Amy:The meeting is fixed for Tuesday morning next week.From their side Mr Hunter and Ms Fuller will attend.,Mr Smith:Where will the meeting be held?,Amy:In our company conference room.,Mr Smith:Well,please tell Mr Johnson about the meeting arrangements.,Amy:OK.What time shall we start the meeting?,Mr Smith:At 9 oclock.,Learn the words and expressions.,1,Reading and Writing,colleague,同事,promotion,升职,area manager,区域经理,valuable,宝贵的,in advance,预先地,compile daily reports,汇编日报单,after all,毕竟,1.How many years has Amy worked in this company?,2.Why does Amy thank Mr Smith?,Read the text with these questions in mind.,2,Reading and Writing,Dear colleagues and friends,Thank you for gathering here this evening.Three years ago,I joined the Five Star Company as a secretary.I have now got this promotion as an area manager.This is all due to your help and support.,Thank you,Mr,Smith.When I was new,you gave me some valuable advice:“Dont be afraid of mistakes;always prepare in advance;always,double-check,what you do;always take notes when taking orders or making phone calls;always smile;start a day by planning work schedule and finish a day by compiling daily reports”Its so good to have had a teacher as nice as you.,Thank you all!We have completed many difficult tasks together.What a great team we are!,We dont need to say goodbye.I am not leaving,after all.,Amy has been in this company for three years.,Because Mr Smith gave her some valuable advice when she was new.,Complete the memo.,3,Reading and Writing,Mr,Smith and you 2,)_,_ at our conference room on the morning of,13 April.,You will discuss details of the contract.,Before the meeting,3,)_,_.I am attaching the draft contract with Bell.For your referenceyou will also find,the attached,contract with TBL Ltd.4,)_,your full participation would be appreciated.,Best regards.,Amy Klein,To:,Mr,Johnson,1,)_,From:Amy Klein,Date:,4-7-2010,Subject:Meeting preparation,Memo,A.,As this is an important meeting,B.,Legal Adviser,C.,please review the attached documents,D.,will have a meeting with the Bell Company,will,have a meeting with the Bell Company,please review the attached documents,As this is an important meeting,Legal Adviser,撰写专业文书是秘书的一项常规工作，常用的文体包括通知、备忘录（,memo,）、会议纪要等。请注意这个备忘的格式。,draft:,草稿，草案。这个单词也可以做动词，意思是“起草，草拟”。,for your reference:,供您参考。这个词组常用于电子邮件。,reference,的意思是“参考”。,full participation:,全程参加。,participation,的意思是“参加，参与”，其词根是,participate.,Notes,:,（,Amy,给,Mr Johnson,写备忘，提醒其关于会议的准备工作。）,Listen and take notes.,1,Extended Activities,（你是秘书，接到,Bell,公司打来的电话，请记录。）,From:,_,What:,_,_,Why:,_,Request:,_,Susan Brown,Mr,Hunter wont be able to be present at,tomorrows,meeting.,His plane was delayed by a heavy rain.,Set up another time for the meeting.,Bell:Hello,Amy.This is,Mr,Hunters secretary,Susan Brown.We are really sorry,but,Mr,Hunter was on a business trip and now his plane back has been delayed by heavy rain.Im afraid he wont be able to be present at tomorrows meeting.Can we set up another time for the meeting?,Finish the telephone conversation.,2,Extended Activities,（请给,Mr Smith,打电话，商议关于会议延期事宜。）,Amy:,Hello,Mr Smith!This is Amy.,Mr Smith:,Hello,Amy.,Amy:,Mr Hunters secretary just called to tell me Mr Hunter was caught in a heavy rain,so,You may use:,make it another time,check my schedule,arrange another appointment,be free next Monday,tell them the time for the meeting,Amy:Hello,Mr,Smith!This is Amy.,Mr,Smith:Hello,Amy.,Amy:,Mr,Hunters secretary just called to tell me,Mr,Hunter was caught in a heavy rain,so they want to fix another time for the meeting.What do you think?,Mr,Smith:Well,can you check my schedule and see when I will be free?,Amy:Next Monday.,Mr,Smith:Lets have the meeting then,at 9 oclock,same place.,Amy:OK.Ill email them about this.,Read the email and answer the questions.,3,Extended Activities,（,Amy,给,Mr,Hunter,的秘书发了一封邮件，对会议延期的建议进行了回复。）,Dear Ms Brown,I am sorry to hear that,Mr,Hunter has been held back by bad weather and has not yet arrived.I understand our meeting has to be postponed.,Mr,Smith has considered your request and checked his schedule.We could fix the meeting for 9:00 next Monday(19 April)morning at the same place.We wonder whether the time suits,Mr,Hunter.,Your early reply would be appreciated.,Yours sincerely,Amy Klein,Secretary,Sales Department,TTP Ltd.,Read the email and answer the questions.,3,Extended Activities,1.When will the meeting be held?,2.Where will the meeting be held?,The meeting will be held at 9 oclock next,Monday morning,.,The meeting will be held at the same place(the conference room of TTP Ltd.).,As you are aware,the meeting with the Bell Company has been rearranged.5,)_,_.6,)_,_,please let me know no later than Thursday.,Best,Amy Klein,We will be meeting with them at our conference room at 9 am next Monday,Complete the memo.,4,Extended Activities,To:,1)_,From:,2)_,Date:,3)_,Subject:,4)_,Memo,A.,If you cannot attend the meeting for any reason,B.,Mr,Smith and,Mr,Johnson,C.,We will be meeting with them at our conference room at 9 am next Monday,D.,Meeting on 19 April,E.,Amy Klein,F.,4-12-2010,Mr,Smith and,Mr,Johnson,Amy Klein,4-12-2010,Meeting on 19 April,If you cannot attend the meeting for any reason,Culture Corner,1.What do you think a secretarys desk should look like?,Have you had an experience like this?Everything on your desk is in a mess;those important little pieces of paper were there a minute ago,but now they seem to have magically disappeared without a trace.,2.How to manage a secretarys desk?,I think a secretarys desk should be tidy and clean and be equipped with a telephone,a computer and other office stationary items.,Put important files and case studies into drawers or onto shelves.Divide the area of the desk into different sections:one section entirely for office stationary items;and another for computer or telephone directories,etc.,Culture Corner,A secretarys desk like this would frighten all the clients and drive them away!A secretary is a link between the boss and others.A clean and tidy secretarys desk shows that the office is well organised.It also indicates to clients that the workplace is well run,and assigned tasks can be completed in a timely manner.,If your desk is in a mess,act now!Put important files and case studies into drawers or onto shelves.Divide the area of the desk into different sections:one section entirely for office stationery such as visiting cards,printed paper,and another for your computer or telephone directories.Now you have all the essential information at your fingertips.Enjoy your work!,My Progress Check,Words I have learned in this unit are:,Now I know _ new words.,More words I know in this unit are:,_,Great!Now I know _ useful phrases and expressions.,More useful phrases and expressions I know in this unit are:,_,folder,document,clip,set up,in advance,Phrases and expressions I have learned in this unit are:,promotion,colleague,after all,compile daily reports,sign,valuable,area manager,hole puncher,post-it note,for sb to review,My Progress Check,I can:,learn how to write memos.,talk about the skills of a secretary.,What progress I have made!Im happy.,