1、走进高考,文化品格渗透,Unit 4,Cyberspace,第1页,试题出处,试题信息,语篇概要,文化品格,天津卷,阅读了解A,因为失误而发错电,子邮件补救方法。,掌握处理电子邮件意外情况详细方法。,第2页,Suppose you,re in a rush,,,feeling tired,,,not paying attention to your screen,,,and you send an email that could get you in trouble.,Realisation will probably set in seconds after you,ve clicked
2、send,”.,You freeze in horror and burn with shame.,What to do,?,Here are four common email accidents,,,and how to recover.,Clicking,“,send,”,too soon,Don,t waste your time trying to find out if the receiver has read it yet.Write another email as swiftly as you can and send it with a brief title ex
3、plaining that this is the correct version and the previous version should be ignored.,第3页,Writing the wrong name,The sooner you notice,,,the better.Respond quickly and briefly,,,apologising for your mistake.Keep the tone measured,:,don,t handle it too lightly,,,as people can be offended,,,especially
4、 if your error suggests a misunderstanding of their culture(i.e.incorrect ordering of Chinese names).,第4页,Clicking,“,reply all,”,unintentionally,You accidentally reveal(,透露,)to the entire company what menu choices you would prefer at the staff Christmas dinner,,,or what holiday you,d like to take.In
5、 this instance,,,the best solution is to send a quick,,,light-hearted apology to explain your awkwardness.But it can quickly rise to something worse,,,when everyone starts hitting,“,reply all,”,to join in a long and unpleasant conversation.In this instance,,,step away from your keyboard to allow eve
6、ryone to calm down.,第5页,Sending an offensive message to its subject,The most awkward email mistake is usually committed in anger.You write an unkind message about someone,,,intending to send it to a friend,,,but accidentally send it to the person you,re discussing.In that case,,,ask to speak in pers
7、on as soon as possible and say sorry.Explain your frustrations calmly and sensiblysee it as an opportunity to clear up any difficulties you may have with this person.,第6页,解析,细节了解题。依据第二段中,“,You freeze in horror and burn with shame.(,你吓呆了,脸惭愧得发烫,),”,可知,你此时心情是很糟糕,(awful),,故选,C,项。,36.After realising an
8、email accident,,,you are likely to feel,.,A.curious B.tired,C.awful D.funny,答案,解析,36,37,38,39,40,第7页,解析,细节了解题。由题干中,“,written the wrong name,”,可定位到,“,Writing the wrong name,”,下,“,.apologising for your mistake.Keep the tone measured,:,don,t handle it too lightly.,”,。由此可知,假如在电子邮件里写错了名字,以一个严厉方式向对方道歉是最好,
9、故选,A,项。,37.If you have written the wrong name in an email,,,it is best to,.,A.apologise in a serious manner,B.tell the receiver to ignore the error,C.learn to write the name correctly,D.send a short notice to everyone,答案,解析,36,37,38,39,40,第8页,解析,细节了解题。由题干中,“,reply all,”,可定位到,“,Clicking,reply all,uni
10、ntentionally,”,下,“,In this instance,,,step away from your keyboard to allow everyone to calm down.,”,。由此可知,此题应选,B,项,“,防止深入参加,”,。,38.What should you do when an unpleasant conversation is started by your,“,reply all,”,email?,A.Try offering other choices.,B.Avoid further involvement.,C.Meet other staff
11、 members.,D.Make a light-hearted apology.,答案,解析,36,37,38,39,40,第9页,解析,细节了解题。由题干中,“,an offensive email,”,可定位到,“,Sending an offensive message to its subject,”,下,“,In that case,,,ask to speak in person as soon as possible and say sorry.,”,。由此可知,此题应选,D,项,“,经过与接收者面对面地谈话,”,。,39.How should you deal with th
12、e problem caused by an offensive email?,A.By promising not to offend the receiver again.,B.By seeking support from the receiver,s friends.,C.By asking the receiver to control his anger.,D.By talking to the receiver face to face.,答案,解析,36,37,38,39,40,第10页,解析,主旨大意题。本文主要列举了发电子邮件时常出现四种意外情况,并就怎样处理这些意外情况给出了提议,故,C,项,“,处理电子邮件意外情况,”,符合本文主旨。,40.What is the passage mainly about?,A.Defining email errors.,B.Reducing email mistakes.,C.Handling email accidents.,D.Improving email writing.,答案,解析,36,37,38,39,40,第11页,






