民航乘务英语口语教程2省公开课金奖全国赛课一等奖微课获奖PPT课件.pptx

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,0,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,0,民航乘务英语口语教程,1/19,In-Flight Entertainment,PAX:Excuse me,can I have something to read?,CA:Yes.We have in-flight magazines and some local newspapers,.,Which would you prefer?,PAX:Give me a copy of the in-flight magazine,please.,CA:Here you are.You,w,i,l,l find it,i,n the seat pocket in front of you.,2/19,Requesting,PAX:Could you possibly spare me a few minutes,Miss?,CA:Yes,what can I do for you?,PAX:I wonder if you coulld tell me how to get to Hong Kong after I arrive,in S,henzhen？,CA:There are two ways.You could go either by land or by sea,.,PAX:Which way is more convenient?,CA:By sea,I think,.,PAX:But where can I get on the ship,?,CA:Well,when you come out of the terminal building,you could find a bus with a sign,“,from Airport to Seaport,”,.,Get on it and you,ll be at the seaport within te,n,minutes,.,PAX:How often do the buses run?,CA:Im not quite sure,maybe half an h,our.,PAX:And how often do ships to Hong Kong run?,CA:Once an hour,.,PAX:(consulting his watch)So I have plenty of time to catch a ship.Thank you very much for the information,.,CA:You,re very welcome,.,3/19,Duty-free Sale,Ladies and gentlemen:,In an effort to further meet your traveling needs,we are pleased to offer you a wide selection of duty-free items.A brochure featuring these items is located in your seat pocket.All items are priced in US dollars.Please check with your cabin attendant for prices in other currencies.Most major currencies and US dollar,travellers checks,are accepted for your purchases.The major credit cards are also accepted.,Thank you.,4/19,General Queries and Problems,5/19,Practice,Cancellation,Ladies,and gentlemen:,May I have your attention,please?,We regret to announce that this nicht has been cancelled due to:,(1)Weather conditions at,airport,.,(2)Technical problems with the,Aircraft.,All passengers are kindly requested to disembark and follow the instructions of our ground staff,.,PIease be sure to take all of,y,our belo,ng,i,n,gs w,ith you.,We sincerely apologize for this inconvenience,Thlank you,.,Turbulence,Ladies and gentlemen:,We are experiencing turbulence.For your comfort and safety,please remain seated and fasten your sea,t belt.,If any passenger feels airsick,please use the airsickness bag located in the sea,t,pocket in front of you.(Cabin service will be suspended during,this,pe,riod.),Thank you for your cooperation,!,6/19,7/19,8/19,Complaining,Life is not always satisfactory but we can make complaints to improve things.When your allowable rights are not satisfied or you feel you are not served properly,you can make comments showing that you are dissatisfied or unhappy,this is called compaining.You can make compaints to someone who is responsible.,9/19,10/19,11/19,First Aid,CA,：,Whats the matter,sir?You dont look very well.,PAX:Oh,Im afraid Ive caught a bad cold.I have a headache,a sore throat and my nose is stuffed up.,CA:Im sorry to hear that.I think youd better take some medicine for colds.Ill get you some at once.And we also have nose-drops.You might as well try them.,PAX:Thank you very much.,12/19,Practice Emergency,13/19,Before Landing,We will arrive at the Hong Qiao Airport in half an hour.,The arrival time is 10:10 a.m.,You should have enough time to pick up your checked baggage.,Id suggest you to take the taxi.Its faster and just as convenient.,This is an entry card for keeping a record of all entry passengers.,Youll need the immigration form when you go through Immigration and Quarantine.,Excuse me,sir.Would you please fill out the forms before we arrive in Hong Kong?,14/19,15/19,Disembarkation,Please dont un-fasten your seat belt until the plane comes to a complete standstill.,After the plane has come to a complete stop,Ill help you with your bags.,Hope to see you again.,Would you like any assistance through Customs?,We hope to have the pleasure of being with you again another time.,Dont worry about it.Youll have enough time to collect your belongings.,We have transportation near the aircraft to take you to the terminal building.,16/19,Homework,currencies,货币,credit card,信用卡,duty-free,免税,liquors,酒类,jewellery,珠宝,perfume,香水,make-up,化装品,undercarriage,起落架,flight path,航道,diversionary airport,备降机场,runway approach,进场着陆,lift and drag,升力和阻力,typhoon,台风,longitude,经度,the Pacific Ocean,太平洋,time zone,时区,fuel bowser,加油车,hatch,舱口，舱盖,extinguisher,灭火器,portable oxygen bottle,手提氧气瓶,17/19,exit path with escape strap or slide,有撤离滑带或滑梯紧急出口,life vest,救生衣,crash axe,应急斧头,flashlight,手电筒,first aid kit,抢救箱,medical condition,医疗情况,automatic inflating system,自动充气系统,unconscious,没有知觉,hypoglycaemia,低血糖,glucose,葡萄糖,permanently,永久地,restriction,限制,consequence,结果,pursers log,乘务长日志,taxi,滑行,life craft,救生筏,smoke hood,防烟面罩,hurricane,飓风,unpredictable,不可预知,18/19,THANKS,19/19,