个人简历(中英文)-人事专员1.doc

黄XX
五年以上工作经验 | 女 | 25岁| 未婚 | 165cm
居住地：
户　口：
电　话：
E-mail：
政治面貌：

工作经验
2011 /10--2012 /5：上海*****有限公司（50-150人） [ 7个月]
所属行业：检测，认证
所在部门：培训部 内勤
1. 新合同的登记、评审、安排审核工作，以及后续的证书发放、查询、追踪企业的到款
2. 所有部门合同的监督审核管理工作
3. 定期与企业保持联系，了解企业的体系运行情况及信息变化，如企业有新需求要注意及时跟进，并通知相关业务员。
4. 协助部门经理做好日常管理工作，对于领导临时安排的工作要积极配合，认真做好。

2011 /1--2011 /8：上海******有限公司（少于50人） [ 7个月]
所属行业：公关/市场推广/会展
所在部门：人事部 人事主管
1. 参与制定人力资源战略规划，为重大人事决策提供建议和信息支持；
2. 组织制定、执行、监督公司及工厂人事管理制度；
3. 编写职位说明书，并根据公司及工厂职位调整需要进行相应的变更，保证职位说明书与实际相符；
4. 根据部门人员需求情况，提出内部人员调配方案（包括人员内部调入和调出），经上级领导审批后实施，促进人员的优化配置；与员工进行积极沟通；
5. 制定招聘计划、招聘程序，进行初步的面试与筛选，做好各部门间的协调工作等；根据公司对绩效管理的要求，制定评价政策，组织实施绩效管理，并对各部门绩效评价过程进行监督控制，及时解决其中出现的问题，使绩效评价体系能够落到实处，并不断完善绩效管理体系；
6. 制定薪酬政策和晋升政策，组织提薪评审和晋升评审，制定公司福利政策，办理社会保障福利；
7. 组织员工岗前培训、协助办理培训进修手续；
8. 建立各种职系人员发展体系，做好人员发展的日常管理工作。

2006 /10--2011 /1：*******合作公司（500人以上） [ 4年3个月]
所属行业：专业服务(咨询、人力资源、财会)
所在部门：呼叫中心/投诉处理中心/员工培训中心/内控中心 经理助理/秘书
1. 协助总监处理各方面的事务，协调上级和部门同事间的沟通；
2. 年度客户满意度调查，培训前后的相关工作；
3. 处理一些突发的投诉事件；
4. 负责公司与客户间沟通软件系统上线的事宜，进行软件维护方面的审批工作；
5. 参加公司内部ISMS项目工作组，是工作组的秘书。

项目经验
2008 /12--2009 /8：ISMS
项目描述：信息安全管理体系的准备，开展等
责任描述：项目组的秘书，收集整理相关资料，记录相关会议等信息。

教育经历
2007 /9--2009 /7 上海**大学 行政管理 本科
2004 /9--2007 /7 上海**大学 司法秘书 大专
2001 /9—2004 /7 上海**中学 高中

培训经历
2009 /5--2009 /5： TACK CHINA 顾问式销售技巧
2009 /2--2009 /2： 北京时代新威信息技术有限公司 ISMS/IEO培训 ISMS内审员资格证
2008 /12--2008 /12： CIIC 《劳动合同法》实施条例培训讲座
2008 /7--2008 /7： CIIC 7 habits高效人士的7个好习惯
2008 /3--2008 /3： TACK CHINA 优质客户服务
2007 /11--2007 /11： CIIC 员工职业生涯开发与管理
2007 /4--2007 /4： CIIC 高级秘书助理实务课程

证 书
2012 /3 人才中介员
2007 /5 大学英语四级
2006 /10 准高级秘书资格证书
2005 /1 全国计算机应用技术证书

自我评价
本人性格热情开朗，待人友好，为人诚实谦虚。工作勤奋，认真负责，能吃苦耐劳，尽职尽责，有耐心。具有亲和力，平易近人，善于与人沟通。适应能力强，能较短时间的融入团队，具有一定的团队协作意识。

Panda
More than five years of work experience | Female | 25 years old | Unmarried |165cm
Residence:
Account:
Tel:
E-mail:
Political affiliation: Party member

Work experience
2011 /10--2012 /5: ******* Limited (50-150 people) [ 7 months]
Trade: Testing, certification
Department: Training Department office staff
1. To the section of the new contract registration, accreditation to arrange the audit work, and the subsequent issuance of the certificate, queries, tracking corporate
2. Surveillance audits of all departments contract management
3. Keep in touch regularly with the business to understand the system operation and the information changes, such as new demand enterprises should pay attention to timely follow-up, and to notify the clerk.

4. Assist the department manager to do the day-to-day management of the work, should actively cooperate with the leadership of interim arrangements work, do a good job.

2011 /1--2011 /8：****** (Less than 50) [7 months]
Industry: public relations / marketing / Exhibition
Department: Ministry of Personnel in charge of personnel
1. Involved in the development of human resources, strategic planning, and provide advice and information support for the major personnel decisions;
2. Organizations to develop, execute, and oversee the company and factory personnel management system;
3. Written job description, and adjust according to the company and factory jobs need to make the appropriate changes to ensure that the job description is consistent with the actual;
4. According to the needs of the department staff, internal staff redeployment program (including the staff internal swapped in and out), implemented after approval by the higher leadership to promote optimal allocation of personnel; actively communicate with employees;
5. Develop recruitment plan, recruitment procedures, the initial interview and screening, good coordination between the departments work; according to the company's performance management requirements, develop evaluation policy, organization and implementation of performance management, supervision and performance evaluation process and the various departmentscontrol and timely solutions to the problems in the performance evaluation system to be able to implement, and continuously improve the performance management system;
6. Formulate remuneration policy and promotion policy, organization raise the assessment and promotion review, the development of the company's benefit policies, and to apply for social security benefits;
7. Organization staff pre-service training, to assist with further training procedures;
8. The establishment of the various grades of staff development system and do the day-to-day management of staff development.

2006 /10--2011 /1：****** (More than 500) [4 years 3 months]
Trade: professional services (consulting, human resources, finance and accounting)
Department: call center / complaint handling center / staff training center / internal control center assistant manager / secretary
1. Assist the Director to handle all aspects of the transaction, to coordinate communication between superiors and department colleagues;
2. Annual customer satisfaction survey, before and after training;
3. Handle some emergencies complaints;
4. Responsible for matters and customer communication software system on line, software maintenance of approval;
5. Participate in the the internal ISMS project working group, is the secretary of the working group.

Project experience
2008 /12--2009 /8：ISMS
Project Description: Information Security Management System, the preparation, conduct, etc.
Responsibility: the secretary of the project team, collect relevant information, records related meetings and other information.

Education and experience
2007 /9--2009 /7 Shanghai **** University administration Undergraduate
2004 /9--2007/7 Shanghai ****University Justice Secretary College
2001 /9--2004 /7 Shanghai **** middle school Senior middle school

Training experience
2009 /5--2009 /5： TACK CHINA Consultative selling skills
2009 /2--2009 /2： Beijing new era of Granville information technology Limited
ISMS/IEO Train ISMS Internal Auditor certificate
2008 /12--2008 /12： CIIC 《Labor Contract Law》
Regulations for the Implementation of training seminars
2008 /7--2008 /7： CIIC 7 habits
2008 /3--2008 /3： TACK CHINA Quality Customer Service
2007 /11--2007 /11： CIIC Employee career development and management
2007 /4--2007 /4： CIIC Senior Secretary Assistant Practice Course

Certificate
2012 /3 Job Intermediary Members
2007 /5 CET-4
2006 /10 The quasi Senior Secretarial Certificate
2005 /1 National Computer Application Technology Certificate

Self-evaluation
I have a warm and cheerful, friendly, honest and modest. Hard working, conscientious, can hard-working, conscientious, have patience. Has the affinity, amiable and easy of approach, be good at communicating with people. Strong ability to adapt, to a relatively short time into the team, good team cooperation consciousness.