2-Sudden-Events突发事件.doc

2. Sudden Events 突发事件
　　1 Words and Phrases单词和词组
　　power电力 lose the power停电
　　shut down使(电脑)关机 in the middle of a job工作进行中
　　involve牵涉 be all out都停止工作了
　　switchboard配电盘 a real bugger难办
　　automatic save自动保存 used to do that以前是这么做的
　　circuit breaker电闸 install安装
　　long term长远 the best way to handle that最好的应对方法
　　generator发电机 the only way to cover that唯一的解决办法
　　immediately立即，马上 a two pronged approach两者结合的办法
　　2 Sentences重点句型
　　1. Let’s know what you find. 你发现什么了就告诉我们。
　　2. Maybe, we need a two pronged approach. 也许我们需要结合两种办法。
　　3. That would take too long and be very expensive. 这要花费很多时间和金钱。
　　4. How could this happen in the middle of the day?中午怎么会发生这种事?
　　5. The power，lights and air conditioning are all out. 停电了，电灯和空调都不工作了。
　　6. Check the phones and see if they are still working. 查一下电话看看还能不能用。
　　7. We need to make it a rule to backup data on the computer.
　　我们需要制定有关备份电脑数据的规定。
　　8. My computer shut down while I was in the middle of a job.
　　我工作刚做到一半电脑就关机了。
　　9. It wasn’t set up that way after the computers were upgraded.
　　电脑升级之后没有进行这样的设置。
　　10. It doesn’t solve the problem of the computers shutting down.
　　这样没有解决电脑被迫关机的问题。
　　11. The Building Manager says the whole building has gone down.
　　楼层经理说整座楼都停电了。
　　12. You phone the Building Manager and I’ll check the switchboard.
　　你打电话给楼层经理，我查一下配电盘。
　　13. A UPS with each computer would give us time to save our work.
　　每台电脑上连一个不问断电源可以给我们保存文件的时间。
　　14. The best way to handle that is to install a UPS unit for each computer.
　　最好的解决办法就是每台电脑安装一个不问断电源组。
　　15. It’s important we don’t lose information if there’s another power outage.
　　确保再停电时不丢失信息是很重要的。
　　3 Dialogue 1
　　Three people discuss a problem in the office.
　　A: What’s happened? We’ve lost the power.
　　B: My computer shut down while I was in the middle of a job.
　　C: Check the phones and see if they are still working.
　　A: How could this happen? It’s in the middle of the day.
　　B: The phones are OK. It’s the power and lights, and the air conditioning. They’re all out.
　　C: Check with the Building Manager and see if it involves the whole building.
　　A: OK. You phone them and I’ll check our switchboard.
　　C: Alright. Let’s know what you find.
　　B: This is a real bugger. I’ve lost everything I was working on.
　　C: You should have the computer on automatic save every 5 minutes or so.
　　B: We used to do that but I didn’t set it up after the computers were upgraded.
　　C: The Building Manager says the whole building has gone down.
　　对话1 三人在办公室讨论问题
　　A: 怎么回事?没电了。
　　B: 我工作刚做到一半电脑就关机了。
　　C: 查一下电话看看还能不能用。
　　A: 怎么会这样呢?在中午停电。
　　B: 电话没问题。就是停电，灯不亮了，还有空调，都不工作了。
　　C: 问一下楼层经理吧，看看是不是整座楼都这样。
　　A: 好，你给他们打电话，我去查一下配电盘。
　　C: 好的。你发现什么了就告诉我们。
　　B: 这下难办了。我刚刚在做的东西全丢了。
　　C: 你之前应该把电脑设置成5分钟左右自动保存的模式。
　　B: 我们以前是这样做的，不过电脑升级后就没有设置。
　　C: 楼层经理说整座楼都停电了。
　　4 Dialogue 2
　　The Manager asks a team of 3 people to recommend how to deal with future power outages.
　　A: Seeing the problem doesn’t concern just our office, but the whole building, I think the owners of the building should install an emergency generator.
　　V: That would take too long and would cost a lot of money.
　　C: That may be OK for the long term but it still wouldn’t solve the problem of the computers shutting down.
　　B: That’s right. The best way to handle that is to install a UPS unit for each computer.
　　A: But that just covers the computers. What about the lights and the air conditioning?
　　V: Yeah, I guess an emergency generator would be the only way to cover that.
　　C: But, it still takes time for that sort of generator to cut in and the computers would still shut down.
　　A: Maybe we need a two pronged approach. If we have a UPS for each computer, they cut in immediately and would give us time to save our work and shut down.
　　C: That’s right and it’s pretty important we don’t lose information or waste time having to redo everything.
　　B: I think we may need to bring in some rules about backing up the data on the computers as well.
　　A: I think that should be done.
　　B: As for the other problems, it depends on how long the power is out.
　　对话2 就如何解决未来停电问题，经理请一个三人团队提出建议。
　　A: 看来这个问题不只牵涉我们办公室，整个楼都受影响了。我认为大厦的所有者应该安装一台应急发电机。
　　B: 安装应急发电机要安装很久，也得花不少钱。
　　C: 从长远来看还好，但是仍然没有解决电脑被迫关机的问题。
　　B: 是啊。最好的解决办法是给每台电脑安装一个不问断电源组。
　　A: 但是那样只解决了电脑的问题。电灯和空调怎么办?
　　B: 对，我想只有应急发电机才能兼顾所有的设备。
　　C: 可是，这种发电机安装也要花费时间，而且还是会使电脑关机。
　　A: 也许我们需要结合两种办法。如果每台电脑都有不间断电源，那停电时它们会马上供电，就给了我们保存文件和关机的时间。
　　C: 对确保信息不丢失、不用浪费时间重复做所有工作是很重要的。
　　B: 我认为还需要制定有关备份电脑数据的规定。
　　A: 我认为这是必要的。
　　B: 关于其他的问题，要取决于停电多久了。
　　5 Exercises
　　A Vocabulary Drill 词汇填空练习
　　1. Sudden events can cause a lot of ________ .
　　2. Good ________ relies on cooperation.
　　3. Companies ________ have a set of emergency procedures.
　　4. After fixing an ________ , plan how to prevent a recurrence.
　　5. Emergency planning is ________ done as a team effort.
　　6. Sudden events can occur ________ any warning.
　　7. The first response is to ________ the seriousness of the event.
　　8. ________ the facts before deciding what to do.
　　9. Make sure no one is ________ .
　　10. A team needs to ________ their options in an emergency.
　　determine inconvenience
　　consider emergency
　　teamwork injured
　　without best
　　Establish usually
　　B Reading Practice 阅读练习
　　Sudden events can occur at any time and in any situation They can be serious or trivial but, in an office environment, they will often cause inconvenience and affect a number of people.
　　If the event is serious, people need to act as a team and take the appropriate steps to try and fix the problem. A good working team relies on cooperation of its members but it also requires a leader to keep everyone focused on the task. The first action when a sudden and unexpected event occurs is to establish the facts. How serious is it, where has it happened, who does it involve and what needs to be checked.
　　In the case of emergencies, many organisations have a set of established procedures to cover such events. Those procedures are normally determined as a result of a team effort involving the particular group of people concerned. If an unusual event does occur, it immediately raises the question of what actions need to be taken in case it reoccurs Again, finding a solution to minimise, or prevent, the event happening again is best done through a team effort.
　　Usually, there is never any one single solution hence, a team should be asked to provide a list of options and make their recommendations.
　　Answer the questions below.
　　1. What needs to be done after an unexpected event has been resolved?
　　2. Name three things that need to be done first when an emergency occurs?
　　3. What is the best way to work out how to prevent a recurrence of an event?
　　C Presentation 演讲练习 - Make a list of the emergency events that could occur at your home town or where you are now and then give an oral presentation to the class.
　　D Role Play角色扮演
　　Student A: You are the Office Supervisor.
　　Student B: You are an employee reporting a fire.
　　Example questions:
　　1. Where is the fire?
　　2. Has anybody been hurt?
　　E Discussion 讨论
　　1. What actions need to be taken if an office loses power?
　　2. Discuss what procedures you would follow in the event of a fire.