西餐点菜服务礼仪知识.pptx

Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,*,Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,*,按一下以編輯母片標題樣式,按一下以編輯母片,第二層,第三層,第四層,第五層,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,按一下以編輯母片標題樣式,按一下以編輯母片,第二層,第三層,第四層,第五層,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,Helping to Order Some Food,Topic 3,西餐点菜服务礼仪知识,第1页,Task completing,Learning objects,Further development,Assignments,Task preparing,Task presenting,西餐点菜服务礼仪知识,第2页,Students are required to,1.learn some words and phrases:recommend;local;particular;specialty;,2.learn how to help to order some dishes;,3.learn some different food cultures between China and western countries.,Learning objects,西餐点菜服务礼仪知识,第3页,西餐点菜服务礼仪 1）菜单应先递给女士，无女士则先递给长 者。假如有很多人一起用餐，则能够将菜单递给主宾。2）应给客人充裕时间选择，也可看情况介绍一些招牌菜（house specialty）或当日有特价菜式（todays special）。3）在接收点菜时，必须问清客人需求，“您喜欢怎样做您点?”（How would you like your?）4)比如，牛羊肉通常有五种不一样成熟度，即全熟(well-done)、七成熟(medium-well)、五成熟（medium）、三成熟(rare)和一成熟（bleu,即“带血牛肉”）。,Task presenting,西餐点菜服务礼仪知识,第4页,5）假如客人点菜已售完，也能够说：“恐怕已经售完了。”(Im afraidis sold out.)跟着能够提议：“您要个怎样？”（How about?）6)假如某道菜得花费较长时间做准备，一定要事先说清楚：“恐怕这道菜得花些时间来准备，”（I am afraid it will take some time to prepare.）而且问明对方是否介意，以免耽搁了赶时间客人。此时，能够推荐其它准备时间短菜式：“假如您赶时间，我推荐您。”（If you are in a hurry,I would recommend）7)点菜完成后，需问询客人是分单还是合单结账。（One bill,or separate bills?）,西餐点菜服务礼仪知识,第5页,套餐（table Dhote）是餐厅已配制好菜式组合。能够问：“您要哪一个套餐？”（Which kind of table dhote would you prefer?）零点餐（A La Carte）则是依据客人选择提供菜式。客人选择与最大灵活度，花费也比较高。,套餐和零点餐,西餐点菜服务礼仪知识,第6页,Task preparing,1Discuss with your partner about the difference between Chinese dishes and western dishes,and the different characteristics of the eight cuisines in China.,西餐点菜服务礼仪知识,第7页,1.Word matching:,1)酥脆 a.tender 2)可口 b.sweet&sour 3)鲜嫩 c.clear 4)辣 d.tasty 5)酸甜 e.salty 6)油重 f.spicy/hot 7)清谈 g.crisp 8)咸味 h.oily,西餐点菜服务礼仪知识,第8页,Direction:Listen to the dialogue and answer the following questions.,1.What kind of dish does the guest want to try?,2.Does the guest have any special taste?,3.What does the waiter recommend?,4.When will the dish be ready?,5.Does the guest want some drink?,西餐点菜服务礼仪知识,第9页,Direction:Listen to the dialogue again and supply the missing information.,H=Hostess G=Guest,H:Good evening._(1)_?,G:Yes.Could you _(2)_me some special Chinese food?Id like some _(3)_,H:What type of dishes do you prefer,_(4)_ or _(5)_ones?,G:I dont have any _(6)_taste.,H:If thats the case,Id like to _(7)_you taste“Dongjiang Salt-baked Chicken”,its a Guangdong _(8)_.Its very _(9)_._(10)_ dish._(11)_.,G:Ok,Ill take it.,H:We have a very nice broccoli today._(12)_ mixed vegetable?,G:Thats a good idea.,西餐点菜服务礼仪知识,第10页,H:_,(13)_,_ soup?Id suggest our _,(14)_,_,G:How do you prepare your House Soup?,H:It has chicken,corn and bamboo shoots in it.The soups really good,and _,(15)_,_.,G:Hm,Ill have it.,H:_,(16)_,_?,G:No,thanks.,H:Sir,youd like the Dongjiang Salt-baked Chicken,mixed vegetable and House Soup.Am I correct?,G:Yes,exactly.,H:Sir,_,(17)_,_.While waiting,would you like something to drink?,G:OK,Ill have Qing Tao Beer.,西餐点菜服务礼仪知识,第11页,H=Hostess G=Guest,H:Good evening.May I take your order now?,G:Yes.Could you recommend me some special Chinese food?Id like some local dishes.,H:What type of dishes do you prefer,light or spicy ones?,G:I dont have any particular taste.,H:If thats the case,Id like to suggest you taste“Dongjiang Saltbaked Chicken”,its a Guangdong specialty.Its very old,traditional dish.Its tasty and worth a try.,G:Ok,Ill take it.,H:We have a very nice broccoli today.What about mixed vegetable?,G:Thats a good idea.,H:What would you like soup?Id suggest our House Soup.,G:How do you prepare your House Soup?,H:It has chicken,corn and bamboo shoots in it.The soups really good,and its always been a favorite with our customers.,G:Hm,Ill have it.,H:Would you want anything else?,G:No,thanks.,H:Sir,youd like the Dongjiang Salt-baked Chicken,mixed vegetable and House Soup.Am I correct?,G:Yes,exactly.,H:Sir,your dishes will take about 15 minutes to prepare.While waiting,would you like something to drink?,G:OK,Ill have Qing Tao Beer.,H:OK.Thank you.,Script,西餐点菜服务礼仪知识,第12页,Learn some important words in this dialogue.,1.在对话中Could you recommend me some special Chinese food?,recommend,vt.,1）推荐,介绍(+as/for),Can you recommend me some new books on this subject?,你能推荐一些相关这个学科新书给我吗?,2）提议,劝说O2+v-ing+that,I recommend you to comply with safety regulations.我劝你恪守安全规则。,vi.推荐;提出提议,2.在对话中Id like some local dishes.,local,a.地方性;当地,当地,He works at the local post office.他在当地邮局工作。,n.C当地居民,当地人P,One of the locals showed me the way to the post office.,一位当地人给我指点去邮局路。,西餐点菜服务礼仪知识,第13页,3.在对话中I dont have any particular taste.,particular,a.,1）特有,独特;异常ZB,Her particular way of smiling left a good impression on me.,她特有微笑给我留下了美好印象。,2）(过于)考究;苛求,挑剔(+about/over)(+wh-),She is particular about what she eats.她过分考究吃。,4.在对话中its a Guangdong specialty.,specialty,n.C,1.专业;专长,Her specialty is biochemistry.她专业是生物化学。,2.特制品,特产,名产,Shell carvings are a specialty of the town.,贝雕是该城特产。,3.特征,特征;特殊性,a.特色,a specialty store特色商店,西餐点菜服务礼仪知识,第14页,Asking the guest if hes ready to order,1)Are you ready to order?2)Would you like to order now?,Asking the guest what hed like to have,1)What would you like?2)What kind of drink would you like?,2.Learn some useful expression about this topic.,西餐点菜服务礼仪知识,第15页,Brainstorming,Giving information about food,1)Todays special is 2)Its our chefs recommendation.,Telling the guest something is out.,1)Im sorry,there are no chops left.2)Im afraid is sold out.,西餐点菜服务礼仪知识,第16页,Translation,A.Translation:Put the following into English.,1.请问可认为您点菜了吗？,2.这道菜是我们厨师长拿手菜。,3.来份青菜怎么样？,4.我建议你们品尝一下我们招牌汤。,5.请问还关键点别什么吗？,Task completing,西餐点菜服务礼仪知识,第17页,Situation 1:It is the first time for Mr.Baker to come to the Chinese restaurant.He wants something spicy and hot.You recommend some Sichuan style dishes such as Ma Po Bean curd（麻婆豆腐）;Twice-cooked Pork slice(回锅肉);Special spicy chicken(怪味鸡)to him.,B.Work in pairs and act out the dialogue with your partner based on the given situations.,role play,role play,西餐点菜服务礼仪知识,第18页,Situation 2:You are the waiter.Miss Smith tells you she is a vegetarian.You recommend some vegetables like spinach(菠菜),green beans(青豆),fresh asparagus(新鲜龙须菜),grilled tomatoes（烤土豆）to her.She tells you he likes green beans the best and spinach is her second choice.She also likes some coke.,西餐点菜服务礼仪知识,第19页,Further development,1.,Watch the flash and role play the dialogue with your partner.,2.Make a conversation with the people designed in the picture,.,Key words and phrases:,Would you like,How about,rare,medium,or well done,a choice of,do you prefer.,西餐点菜服务礼仪知识,第20页,(Tom wants to have something to eat in a restaurant.),A:Waiter B:Guest/Tom,A:Would you like anything to drink before your meal,sir?,B:Yes.Ill have a very dry martini,please.,A:Anything to eat?,B:How about a steak and some French fries.,A:Good.How would you like it?Rare,medium,or well done?,B:Rare,please.,A:Would you like a salad?,B:Yes,please.,A:What kind of vegetable would you like?We have a choice of vegetables-spinach(菠菜),grilled tomatoes,green beans and fresh asparagus(芦笋),B:Ill have green beans.,A:What dressing do you prefer for your salad?French dressing or mayonnaise(蛋黄酱)?,B:Either will do.,A:What about the dessert?,B:A piece of apple pie,please.,A:Anything else?,B:Nothing right now,thank you.,Script,西餐点菜服务礼仪知识,第21页,Video Study,Watch the short,video,and then discuss what the guest ordered.,西餐点菜服务礼仪知识,第22页,Assignments,1.Discuss with your partner after class:What are the different characteristics of the eight cuisines in China?Then make your presentation in the next period.,2.Finish the exercises on line,www.202.193.128.12/jdyy,.,Assignments,西餐点菜服务礼仪知识,第23页,